The Silverado 2500 HD (for "heavy duty") and its near twin GMC Sierra 2500 are true rough and tumble workhorses, but with enough creature comforts and modern amenities, they serve as versatile mobile workplaces. High points include a diesel powertrain that's cultured and brawny, and an intuitive infotainment system. However, for day-to-day comfort, we'd avoid the super-stiff Z71 suspension.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
2012
NA
2013
2014
NA
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. ESC available from 2009, standard from 2011. Side and head protection air bags available from 2011.
Road Test

The Silverado 2500 HD (for "heavy duty") and its near twin GMC Sierra 2500 are true rough and tumble workhorses, but with enough creature comforts and modern amenities, they serve as versatile mobile workplaces. High points include a diesel powertrain that's cultured and brawny, and an intuitive infotainment system. However, for day-to-day comfort, we'd avoid the super-stiff Z71 suspension.

The Duramax engine and Allison transmission employed make for an impressive team, allowing the truck to benefit from a swell of smooth flow of power and making towing a breeze. Towing capacity is 18,100 pounds. That powertrain helps the big rig sprint to 60 mph in 8.2 seconds. We measured 14 mpg overall -- 2 mpg less than what we measured in our last tested Silverado 1500 with the gasoline engine.

Seating
3 front, 3 rear
Drive Wheels
4WD, Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
extended cab
regular cab
crew cab
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 6-liter V8 (360 hp)
  • 6-liter V8 (301 hp)
  • 6.6-liter V8 turbodiesel (397 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Silverado 2500HD owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"Steering gear box leaked and had to be replaced."

Anonymous, CA (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Steering linkage (includes rack and pinion)

"To much free play. Rack was replaced under warranty to much free play"

Joe F., OR (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Manufacturers recall for bad rack and pinion in which mine was bad from purchase date"

Joe F., OR (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"replace defective steering linkage box."

Anonymous, WA (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"The whole steering gear box had to be replaced due to heavy oil leaks"

Anonymous, CA (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"move steering wheel 3'' right or left before wheels respond,replaced pitmen shaft twice and still is not correct"

Glenn T., WI (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Poor connectivity. Recharge pad doesn't work properly."

Machael F., TX (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Display screen freezes up

"The screen would not freeze but would start changes radio stations and flashing the clock and GPS. After 3 trips to the dealership it was repaired"

Anonymous, FL (2016 Chevrolet Silverado 2500HD LTZ 6.0-L V8)
Display screen goes blank

"Display screen would go blank. Returned to dealer & problem was repaired in one visit."

Nathan W., TX (2016 Chevrolet Silverado 2500HD 6.6-L V8 diesel)
In-dash navigation system (GPS)

"GPS module in the dash failed while on an extended road trip. Upon return to home, unit was ordered by dealer and replaced, however the wrong unit was ordered. A second module was ordered and the problem was resolved."

Alfred L., MD (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Radio

"The radio display flips to the clock, flips to Sirius station listings and makes a clicking noise. All of this is happening randomly. The dealership replaced the radio but the problem still continues"

Anonymous, FL (2016 Chevrolet Silverado 2500HD LTZ 6.0-L V8)
Speakers

"The speakers went out that were in the door columns"

Anonymous, IA (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"fuel fill filter plugged up had to replace and reroute to engine area and replace fuel cannister"

Anonymous, WA (2016 Chevrolet Silverado 2500HD WT 6.0-L V8)

"The diesel exhaust fluid tank failure. DEF tank had to be replaced"

Shelley V., SK (2016 Chevrolet Silverado 2500HD 6.6-L V8 diesel)

"The DEF tank heater went out but was covered under warranty. DEF is a pain in the ass."

Anonymous, TX (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"A diesel exhaust fluid (DEF) system failure was repaired. The problem was on the recall list for anyone experiencing a problem. No charge repair."

Anonymous, RI (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"It has a Diesel engine and the problem is with the DEF system. Three times so far the DEF indicator showed that there was 29% of the DEF fluid left. I filled the DEF tank, started the truck, and the DEF indicator went to 24% and stayed there. I had to take the vehicle back to the dealership and they had to reset the DEF system to get it to show 100%. I've done research on the internet and have found that many people are having the same problem with Silverado Diesel trucks. So far the manufacturer has done nothing to correct this ongoing and widespread problem."

Anonymous, PA (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Multi-function roof antenna leaked. Water dripped down driver's visor. Unit was replaced by dealer, problem solved."

Alfred L., MD (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"A leak required the replacement of the radiator."

Anonymous, RI (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Squeaks or rattles

"dealership fixed the problem with the rattle"

Anonymous, WA (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"driver side door rattles"

Anonymous, WA (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"I have had to replace the serpentine belt on this vehicle twice in the last two years. The last belt was covered under warranty. The vehicle had a high pitch whine and both times it ended up being the serpentine belt."

Anonymous, IA (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)
Oil leaks

"OIL PAN GASKET LEAK AT 12,000 MILES."

Anonymous, WA (2016 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"Going back to the dealer for a second visit to repair an engine oil leak. Still unresolved and may require major disassembly"

Anonymous, CA (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Bed liner is coming unglued and they won't honor the guarantee. It was not an add-on. It was already on the truck when purchased."

Anonymous, MI (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)
Paint (fading, chalking, cracking, or peeling)

"I had significant paint loss around all four wheels. I had the dealer repaint the affected areas (under warranty) and then added fender flares to help prevent the problem from re-occurring."

Jason C., SK (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)

"The protected paint behind all four wheels started peeling off. It was only the paint that was textured and designed to protect these areas"

Jason C., SK (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"Turned out nothing was wrong. Incompetant mechanics and service manager made it into a problem."

Anonymous, CA (2016 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"On a trip towing a travel trailer the truck failed to start. A Chevrolet in O'Fallon, MO was unable to determine the problem. We drove the truck home to Olathe, KS without turning it off. The next morning it again would not start. It was towed to McCarthly Chevrolet in Olathe where they determined there was an internal fault in the starter. It was repaired under warranty. I have had no further problems."

Anonymous, KS (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Windows

"Driver side window operates on its own!!!"

Anonymous, MI (2016 Chevrolet Silverado 2500HD LT 6.0-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

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