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    GREEN CHOICE

    Chrysler Pacifica Hybrid

    EPA Range: 32 miles
    EPA MPG: 30 mpg

    Reliability

    Overall Reliability

    The 2023 Pacifica Hybrid is much less reliable than other cars from the same model year.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2023 Chrysler Pacifica Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    What Owners Say

    Other electric/hybrid charging problem

    "The Brake word appeared about 1 and 1/2 months above the be total mileage Then about 1 month ago the words Charging System needs Service About a week after the large message on the screen and the word Brake above the total mileage both disappeared Then the word Charge appeared above the total miles No other message appeared at this time"

    Anonymous, PA (2023 Chrysler Pacifica Hybrid Unsure 3.6-L V6 plug-in hybrid)

    "Check engine light came on. Car would not stay in battery only mode. Dealer replaced a component of the battery cooling system under warranty."

    Anonymous A., AR (2023 Chrysler Pacifica Hybrid Pinnacle 3.6-L V6 plug-in hybrid)
    Won't work with some public chargers

    "I once stopped at a Sheetz location and much to my dismay I could not use these charers"

    Anonymous, PA (2023 Chrysler Pacifica Hybrid Unsure 3.6-L V6 plug-in hybrid)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "Message came on to find a safe place to pull over. Had vehicle towed to dealership. Transmission was replaced under warranty"

    Anonymous A., AR (2023 Chrysler Pacifica Hybrid Pinnacle 3.6-L V6 plug-in hybrid)

    "Full transmission replacement. The van stopped on the highway and shut down the engine due to a transmission fault."

    Anonymous, PA (2023 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)

    "The transmission suddenly failed while traveling on the highway and went into "turtle mode" I had to creep from a 4 lane highway into a breakdown lane with cars traveling around me at a high rate of speed and spend hours waiting for roadside assistance. It was one of the worst vehicle experiences I have ever experienced. Including the dealership response."

    Anonymous, ME (2023 Chrysler Pacifica Hybrid Pinnacle 3.6-L V6 plug-in hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    ""Throughout the car's life, we've had problems with the backup camera blacking out or, much worse, freezing. Even after 2 (I think) recalls, the problem persisted. Was just told it needs to be completely replaced.""

    Anonymous, VT (2023 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)
    Phone pairing (e.g., Bluetooth)

    ""In addition to rear backup camera freezing, the second most frustrating problem has been pairing problems with our phones (both Android Auto as well as Apple Car Play). Sometimes it doesn't pair at all, sometimes the audio goes out, and sometimes it repeatedly disconnects and resets.""

    Anonymous, VT (2023 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "The engine started to shake and misfire but kept running. The car went to the dealer and repaired the cam (replaced) in less than a week. car runs fine now"

    Anonymous, CA (2023 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack cooling problem

    "The battery heating/cooling unit failed. It stopped allowing use of the electric motors until it was replaced."

    Anonymous, PA (2023 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "loud creaking noise when i go over bumps when starting from standstill"

    Anonymous, PA (2023 Chrysler Pacifica Hybrid Pinnacle 3.6-L V6 plug-in hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2023 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars

    Chrysler vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    NA
    NA
    NA
    EV Charging
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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