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Chrysler Town & Country

EPA MPG: 20 mpg

RECALL ALERT:
There are 5 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2012 Town & Country is less reliable than other cars from the same model year.

The 2012 Chrysler Town & Country has been recalled 5 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Door handle

"RH interior door handle failed. Replacement handle is hard to find. Bodyshop replaced it for a reasonable price."

Anonymous, OK (2012 Chrysler Town & Country Touring 3.6-L V6)
Other body problem

"Body rust around all 4 wheel wells"

Anonymous, ON (2012 Chrysler Town & Country Touring 3.6-L V6)

"The read headrests don't stay up; they continue to flop down."

Anonymous, AZ (2012 Chrysler Town & Country Touring 3.6-L V6)
Seat controls - power

""Both passenger & driver seat controls fell out of housing (at different times) & making adjustment of both seats not possible. Dealership fixed both at different times, but they fell out again. Had independent mechanic work on passenger, but it broke again. Passenger seat was in OK riding position for both owners, but unable to adjust. Dealership fixed driver's seat & it broke again. Husband had critical illness - not permitted to drive, so our 40 & 45 yr old sons drove vehicle back & forth to hospital & medical treatment; both had problems adjusting seat to comfortable & safe positions. Parked in valet park at hospital; on the way home, son discovered seat adjustment had been fixed by someone while vehicle in valet parking. That was 7 months ago & it hasn't broken since. We have no idea who fixed it, but we're very grateful for their kind & totally unexpected intervention.""

Anonymous A., TX (2012 Chrysler Town & Country Unsure 3.6-L V6)
Windows

""The driver's side window rolled down then would not come back up, we had to take it to a mechanic to take the door apart and replace the mechanism""

Anonymous, OH (2012 Chrysler Town & Country Unsure 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Refrigerant leaks

"Air conditioning leak. Cannot find leak."

Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

"Rear air conditioner leaked refrigerant so it was bypassed because replacement cost was very high."

Anonymous, IL (2012 Chrysler Town & Country Touring 3.6-L V6)

""I bought the van from my secretary and she told me the a/c works, it just needed to be recharged. I put 2 cans of coolant in and it blew cool air, not cold. I bought another can of coolant the next day but before I put it in the system, I turned the a/c on and it blew hot air, so all the coolant had leaked out in under 24 hours. I have to take it to a repair shop to determine if the leak is in the lines, the compressor or both.""

Anonymous A., NY (2012 Chrysler Town & Country Unsure 3.6-L V6)

"the lines for the rear a/c unit rusted through."

Anonymous, MN (2012 Chrysler Town & Country Limited 3.6-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Loose lower sill trim behind front wheel"

Anonymous, ON (2012 Chrysler Town & Country Touring 3.6-L V6)

""Plastic/rubber molding on roof came loose - about 10" strip. I can't see up on roof, neighbor pushed it back in tract but it came out again. Later he glued it back in place. That worked.""

Anonymous A., TX (2012 Chrysler Town & Country Unsure 3.6-L V6)
Rust

"Common problem aound all wheel wells with every (4) Chrysler/Dodge minivan I've owned"

Anonymous, ON (2012 Chrysler Town & Country Limited 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

""Keyfobs failed, opened and closed at random. Small discs inside of Fob had slipped out of position. Ordered a new key fob case from Amazon. Easy fix, but dealer would have replaced entire fob.""

Anonymous, OK (2012 Chrysler Town & Country Touring 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Backup or other camera/sensors

"Upside down image scrambled images"

Anonymous, (2012 Chrysler Town & Country Unsure 3.6-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel bearings

""First replacement with inexpensive Chinese. One started growling about 4,000 milde later. Replaced both again with more expensive Chinese. Still going about 12,000 miles later. Slightly louder than oem's.""

Anonymous, MI (2012 Chrysler Town & Country Touring 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Transmission rebuild or replacement

"I had experience transmission deficiency. Transmission slipped as I drove and i had it repaired by a local dealership."

Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"The driver side window electronic window part needed to be replaced. It broke and the window would not go up and down."

Anonymous, SC (2012 Chrysler Town & Country Touring 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Other noises & leaks problem

""The brakes were noisy due to lack of use. When taken out on the road, over time, would quiet down. Had the Doge Dealership look it over twice.""

Anonymous, OH (2012 Chrysler Town & Country Limited 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Rotors

"During routine driving i waa informed I had a rotor and brake defect. I had it repaired by a local dealership."

Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2012 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Chrysler vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
EQUIPMENT ADAPTIVE/MOBILITY
Dec 17, 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Summary:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What should you do:
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
For more information:
NHTSA CAMPAIGN ID Number: 25V876000
Potential Number of Units Affected: 86
ELECTRICAL SYSTEM
May 07, 2014
An overheated switch may result in a vehicle fire.
Summary:
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
What should you do:
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V234000
Potential Number of Units Affected: 644757
EQUIPMENT
May 02, 2012
THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.
What should you do:
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
For more information:
CHRYSLER'S RECALL CAMPAIGN NUMBER IS M17. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 12V191000
Potential Number of Units Affected: 471
SUSPENSION
Apr 03, 2012
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
What should you do:
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
For more information:
CHRYSLER RECALL NUMBER IS M13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 12V141000
Potential Number of Units Affected: 289
ENGINE AND ENGINE COOLING
Sep 29, 2011
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
What should you do:
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
For more information:
THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 11V487000
Potential Number of Units Affected: 667
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