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    Chrysler Town & Country

    EPA MPG: 20 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2014 Town & Country is less reliable than other cars from the same model year.

    The 2014 Chrysler Town & Country has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "Compresser"

    Anonymous A., (2014 Chrysler Town & Country Touring 3.6-L V6)

    "A/C stopped cooling"

    Anonymous A., VA (2014 Chrysler Town & Country Touring 3.6-L V6)

    "Worked intermittently"

    Anonymous, NJ (2014 Chrysler Town & Country Touring 3.6-L V6)

    "compressor failed"

    Anonymous, MI (2014 Chrysler Town & Country Limited 3.6-L V6)
    Automatic climate control

    "Started slowly month later dealer fixed it had extra Ins"

    Anonymous A., (2014 Chrysler Town & Country Touring 3.6-L V6)

    "Its been one of those nagging problems in the last year or so we finally pinpointed the problem. We just have to get the parts and have it programmed by a authorized dealer other than that everythings fine."

    Anonymous, WA (2014 Chrysler Town & Country Touring 3.6-L V6)
    Blower (fan) motor

    "It quit."

    Anonymous, VA (2014 Chrysler Town & Country Touring 3.6-L V6)

    "Blower for the rear seating stopped working."

    Anonymous, NJ (2014 Chrysler Town & Country Touring 3.6-L V6)
    Refrigerant leaks

    ""The conditioner didn't cool, we had a backyard mechanic cut off the rear conditioner and the front still works. Would have been a $3000 plus job to completely fix it and the car is too old.""

    Anonymous, MN (2014 Chrysler Town & Country Unsure 3.6-L V6)

    "A leak developed in the cooling line that helped send cool air to the rear of the van. But fixing it would have required a part that is very hard to get now and would cost far too much to be justified. So we purchased a sealing kit instead to seal off the part of the line that leaked and now there is no A/C in the rear of the van."

    Anonymous A., MN (2014 Chrysler Town & Country Limited 3.6-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "The rear back up camera went out over a year ago & we don't have the money to repair it. It is a handicapped conversion van for my paralyzed husband."

    Anonymous, LA (2014 Chrysler Town & Country Touring 3.6-L V6)

    "Back up camera works sometimes and sometimes it does not work. Cannot depend on it working."

    Anonymous, MN (2014 Chrysler Town & Country Unsure 3.6-L V6)
    Display screen goes blank

    ""The sterio failed about a month into owning the car. The sterio cannot be replaced with a new one as they are programmed to work only one car to one sterio to deter theft. This has made our entire system, including our back up camera, nav and entertainment systems nonfunctional""

    Anonymous, GA (2014 Chrysler Town & Country Limited 3.6-L V6)
    Rear entertainment system (e.g., DVD player, rear screen)

    "just stopped displaying in the back seat area"

    Anonymous, NY (2014 Chrysler Town & Country Touring 3.6-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Alternator

    ""Wouldnt start, replaced battery twice, then brought it to auto shop where alternator was diagnosed as bad and then replaced""

    Anonymous A., IA (2014 Chrysler Town & Country Touring 3.6-L V6)
    Spark plugs or wires failure

    "Engine was missing & would bog down"

    Anonymous, OH (2014 Chrysler Town & Country Limited 3.6-L V6)

    "2 times same plug."

    Anonymous A., OH (2014 Chrysler Town & Country Touring 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Engine knock or ping

    ""Only hearing the sound, we havent done anything about it""

    Anonymous A., IA (2014 Chrysler Town & Country Touring 3.6-L V6)
    Oil leaks

    "Oil cooler had a major oil leak and had to be replaced."

    Anonymous, IN (2014 Chrysler Town & Country S 3.6-L V6)

    "Why would you put 5W-20 oil in any vehicle except during 30 below winters? It's like water and all of our vehicles leak."

    Anonymous A., ND (2014 Chrysler Town & Country Unsure 3.6-L V6)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Locks and latches

    "Back sliding door on passages side would not lock. Door had to be removed in order to replace the lock. Took 3 days. Cost $1600 plus."

    Anonymous, MN (2014 Chrysler Town & Country Unsure 3.6-L V6)
    Seat controls - power

    "lumbar support is not working"

    Anonymous, OH (2014 Chrysler Town & Country Unsure 3.6-L V6)

    "Molding for the driver's side came off the side of the seat. Made it difficult to operate the power feature."

    Anonymous A., TX (2014 Chrysler Town & Country S 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "plastic trim piece next to the drivers door blew away on a windy day"

    Anonymous, IA (2014 Chrysler Town & Country Touring 3.6-L V6)

    "Plastic trim on the driver's side door near the window meant to cover the door's metal broke off. It had previously broken off and we had it replaced at a body shop but then it broke off again."

    Anonymous A., MN (2014 Chrysler Town & Country Limited 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "$Expensive$ rear shocks were leaking an needed to be replaced."

    Anonymous A., AZ (2014 Chrysler Town & Country Limited 3.6-L V6)
    Tie rods

    "Routine inspection discovered that the sway bar end links needed to be replaced."

    Anonymous A., AZ (2014 Chrysler Town & Country Limited 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    ""As the battery would die, all lights came on. Why would that be a thing? Shouldn't lights and other stuff be limited so that you could get it started when in a remote area? Vehicle electronics are such a joke. We don't need the wipers connected to a computer, or other sensors either. We've had 2 vehicles that tried to kill us (one was a 1993) because of excessive sensors.""

    Anonymous A., ND (2014 Chrysler Town & Country Unsure 3.6-L V6)
    Keyless entry

    "The fobbik battery goes bad frequently and losses communication. We have had a damaged key warning."

    Anonymous A., MI (2014 Chrysler Town & Country Touring 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Head gasket

    "After $1500 & a tune up I had to take it back in for big down & was told it was a head gasket."

    Anonymous, OH (2014 Chrysler Town & Country Limited 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    "We have had a transmission code warning for a long period of time and also fluid leaking. I have a obd scanner so the problem has been documented. We called Chrysler customer service and took vehicle to the dealer as this issue is a known problem. The van just fell outside a recall. Subsucently Chrysler recalled vehicles with this transmission the next 2 model years at least.We ended up having to buy the replacement pump to service on our own."

    Anonymous A., MI (2014 Chrysler Town & Country Touring 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "feels like its starting to go"

    Anonymous, NY (2014 Chrysler Town & Country Touring 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Pulsation or vibration

    "The problem started about a year ago. Its been back-and-forth different repair shops to get fixed after several attempts. Finally, the local community college was able to take care of it."

    Anonymous, WA (2014 Chrysler Town & Country Touring 3.6-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "Started hearing clicking. Had plans to take it in for servicing. But it stopped on the road and had to get it towed. Replaced CV joints on both sides."

    Anonymous, FL (2014 Chrysler Town & Country Touring 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2014 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars

    Chrysler vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    Fuel System/Emissions
    NA
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    Exhaust
    NA
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    Suspension/Steering
    NA
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    Brakes
    NA
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    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
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    Electrical Accessories
    NA
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    Body Hardware
    NA
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    Paint/Trim
    NA
    NA
    NA
    NA
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    NA
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    NA
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    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
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    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    EQUIPMENT
    Dec 21, 2017
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
    What should you do:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V824000
    Potential Number of Units Affected: 61791
    TIRES
    Oct 08, 2014
    If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
    Summary:
    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
    What should you do:
    Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V632000
    Potential Number of Units Affected: 10390
    ELECTRICAL SYSTEM
    May 07, 2014
    An overheated switch may result in a vehicle fire.
    Summary:
    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
    What should you do:
    Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V234000
    Potential Number of Units Affected: 644757
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