Chrysler might have invented the modern minivan, but time has marched on, leaving the Town & Country (and its Dodge Grand Caravan twin) feeling dated and past their prime. Their major competitors, the Honda Odyssey and Toyota Sienna, are both far better choices. Not that the Town & Country totally lacks good points.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Chrysler Town & Country has been recalled 5 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"If smartphone is plugged into the dashboard usb port, the GPS goes blank unexpectedly and needs to be reset."

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)

"plugging a smartphone into the USB port to charge it, sometimes causes the GPS screen to go blank"

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"System does not recognize attached iPod"

Marc L., WI (2016 Chrysler Town & Country Touring 3.6-L V6)
In-dash navigation system (GPS)

"System sometimes does not boot up. Seems to be about every 5th time you start the car the GPS system doesn't work. It is also in need of an update, but the cost to do so is expensive. I have another Garmin in my other car that comes with free updates for life. $200 plus for an update seems like robbery."

Mitchell B., WA (2016 Chrysler Town & Country LX 3.6-L V6)

"the GPS goes to the garmin screen and will not work dealer did up date but still have problem now and then. have to go back to dealer"

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)

"Maps locked up and dealer had to replace entire radio/cd player/navigation system"

Anonymous, IN (2016 Chrysler Town & Country Touring 3.6-L V6)

"Factory nav sux"

Carl W., GA (2016 Chrysler Town & Country Touring 3.6-L V6)

"The Maps loaded into the GPS when we purchased this car in October 2015 were out of date since the date of purchase. Chrysler finally SOLD us an Update earlier this year!!!!!!!!!!!!!!"

Elizabeth E., FL (2016 Chrysler Town & Country Touring 3.6-L V6)
Radio

"Sirius radio is constantly acquiring channels. I have even had the antenna replaced. I feel the radio is a piece of junk!"

Anonymous, (2016 Chrysler Town & Country Touring 3.6-L V6)
Steering wheel controls

"The clock spring went out leaving the horn and other steering controls other than cruise control non functional"

Christopher A., OH (2016 Chrysler Town & Country Touring 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Drain tubes clogged on sunroof. Only occurs during torrential rain. Happened a week into ownership. Dealer could not replicate. Happened again roughly 6 months later and dealer stated the drain tubes were clogged. Dealer cleaned and I was not charged. It hasn't leaked since"

Matthew V., TN (2016 Chrysler Town & Country Limited 3.6-L V6)

"Sunroof leaked. Had to take it to the dealer 3-4 times to get it correctly fixed. Originally the drains were cleaned out but after I mentioned that the sunroof didn't look like it was resting correctly when it was closed, the dealer adjusted that and we haven't had a problem since."

Matthew V., TN (2016 Chrysler Town & Country Limited 3.6-L V6)

"The drains on the sunroof are constantly clogging. This car is garage kept. I almost have to clean them out every 6 months or it will leak into the interior."

Anonymous, TN (2016 Chrysler Town & Country Limited 3.6-L V6)
Seals and/or weather-stripping

"Sliding door lock was clicking and could not be operated manually"

John B., SC (2016 Chrysler Town & Country 3.6-L V6)
Squeaks or rattles

"rattle sound, possibly after plastic clip was dislodged by a worker loading my car with goods, and then replaced by me."

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)

"It's hard to pinpoint there is a lot of wind noise, road noise and it impossible the radio or have a conversation with the window open just a little. The van just makes a lot of noise"

Larry D., WI (2016 Chrysler Town & Country 3.6-L V6)

"loud noise from rear right door when turning off motor"

Anonymous, WI (2016 Chrysler Town & Country 3.6-L V6)

"Squeak from unknown source has now disappeared."

Anonymous, MI (2016 Chrysler Town & Country Limited 3.6-L V6)

"Rear struts were noisy due to faulty bushings. Replaced under warranty. New struts are now devolping the same noise. courtesy led light in the overhead consult clips were faulty."

Al M., ON (2016 Chrysler Town & Country Touring 3.6-L V6)
Wind noise

"With the windows open there is so much noise you can't hear much in the way of conversation or music"

Larry D., WI (2016 Chrysler Town & Country 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"Tachometer stopped working properly"

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)

"Tachometer stopped registering"

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)
Headlights

"Each one simply burned out , one at a time"

Anonymous, KS (2016 Chrysler Town & Country Limited 3.6-L V6)

"Wiring in the right headlight assembly reportedly became fused requiring replacement if the entire assembly"

James J., MI (2016 Chrysler Town & Country Limited 3.6-L V6)

"One headlight leaked. The dealer was aware at the time of purchase, and reimbursed the repair."

Anonymous, (2016 Chrysler Town & Country Unsure 3.6-L V6)
Heated or cooled seats

"The seat heaters stopped working for both front seats"

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)

"Driver seat has failed & operated inconsistently in last 4 months"

Anonymous, MI (2016 Chrysler Town & Country S 3.6-L V6)
Warning lights

"A warning is always on to check the gas cap. There is nothing wrong with the gas cap or the car. It has been fixed at the dealer twice, but recurs after 2-3 days. They don't know why."

Anonymous, TX (2016 Chrysler Town & Country Unsure 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"rattle noise on the front door passenger side. dealer found that interior door trim was separating and they replaced it under warranty."

Anonymous, AZ (2016 Chrysler Town & Country Limited 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Engine hood paint cracked and peeled. Chrysler warranty covered the whole thing. Even got a free loaner!"

Anonymous, IL (2016 Chrysler Town & Country Limited 3.6-L V6)

"PAINT BUBBLED ON HOOD"

Warren T., NY (2016 Chrysler Town & Country Touring 3.6-L V6)

"Very small area of paint chipping on hood."

Louis B., MD (2016 Chrysler Town & Country 3.6-L V6)

"As the hood is made of aluminum it is susceptible to corrosion. It is a slow corrosion that I noticed shortly after purchasing the van in August, 2017. It was repaired in September, 2019, after it had spread significantly, and was covered as a warranty repair."

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)

"The engine compartment hood paint is bubbling around the entire front edge"

Anonymous, (2016 Chrysler Town & Country Touring 3.6-L V6)

"A paint bubble developed on the front edge of the hood. Because of the paint color it cost $900 to repair."

Anonymous, MD (2016 Chrysler Town & Country Unsure 3.6-L V6)
Rust

"The front edge of the hood has multiple places where rust is bubbling up under the paint."

Gregg F., GA (2016 Chrysler Town & Country Touring 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Previous owner apparently had problems with left sliding door electrical. Whoever worked on it incorrectly reinstalled lock actuator and cables. My Chrysler dealer had to install a new power lock actuator plus associated parts."

Carol S., IA (2016 Chrysler Town & Country LX 3.6-L V6)

"haven't taken ity in yet don't use pass side much just lazy I guess but have had 8 Chrysler van and all have door problems no big deal"

Thomas M., MI (2016 Chrysler Town & Country Touring 3.6-L V6)

"close motor cycles constantly after door closes. Grease helped for a while. Opening and reclosing ususally stops it."

Anonymous, GA (2016 Chrysler Town & Country Touring 3.6-L V6)
Locks and latches

"driver side sliding door lock became jammed and would not longer unlock. Could not open door, had to take in for warranty work to have door lock replaced. Service took about 4 days for repair but dealer did give a loaner car"

Anonymous, AZ (2016 Chrysler Town & Country Limited 3.6-L V6)

"Rear right passenger door lock multiple problems. Under warranty Chrysler couldn't fine after warranty $575.00 for a new door lock that now works."

Anonymous, IL (2016 Chrysler Town & Country Limited 3.6-L V6)

"POWER SLIDING DOOR LOCK BROKE ON THE DRIVERS SIDE"

Warren T., NY (2016 Chrysler Town & Country Touring 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"had it reprogrammed"

Anonymous, NC (2016 Chrysler Town & Country Touring 3.6-L V6)
Slipping transmission

"The transmission does not seem to shift properly to maintain speed. I have to set the automatic transmission to 5th gear to maintain a steady highway speed on very minor rises on the highway."

Gregg F., GA (2016 Chrysler Town & Country Touring 3.6-L V6)
Transmission leaks

"As the ignition coil was being replaced, dealer mentioned transmission cooler lines leaking from corrosion."

Anonymous, NY (2016 Chrysler Town & Country LX 3.6-L V6)
Transmission sensor or solenoid

"rebuilt transmission from dealer 6 mos later had solenoid problem covered under warranty"

Anonymous, NY (2016 Chrysler Town & Country LX 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Upshifted thru two or three gears, free wheeled, and then eventually defaulted to one gear."

Scott C., PA (2016 Chrysler Town & Country Touring 3.6-L V6)

"In early July, at 30,600 miles, the transmission began shifting irregularly, then stopped shifting at all. I had to drive it to a dealership in what they called an emergency gear. The dealership replaced the transmission after about four weeks, but the new transmission didn't work properly. Then they discovered an additional problem with the main computer unit in the vehicle, which they also replaced. After almost two months, I got the vehicle back and it has worked fine since. Fortunately, Chrysler covered all this work under warranty, but it was a significant inconvenience for me and undermined my confidence with the vehicle, the dealer and Chrysler."

Anonymous, IA (2016 Chrysler Town & Country Touring 3.6-L V6)

"check engine light came on dealership replaced it"

Anonymous, (2016 Chrysler Town & Country Touring 3.6-L V6)

"We experienced trouble with gears not shifting properly, getting stuck in one gear. It was about a week from first instance to getting it in a shop."

Anonymous, (2016 Chrysler Town & Country Unsure 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Condenser

"A foreign object (rock?) hit the bottom of the condenser causing a hole and the freon leaked out. The condenser had to be replaced."

Anonymous, FL (2016 Chrysler Town & Country Limited 3.6-L V6)
Refrigerant leaks

"It was a very hot day as we were traveling quite some distance from hoe, when we realized we were just blowing hot air out of our vents. We spent a couple of uncomfortable days getting home to our local dealer. They discovered the leak. We were just a few miles over the warranty, so the dealer went to bat for us and got it mostly covered. I have noticed just recently that it just does not seem to be cooling as well as it should, so am getting concerned that the problem has returned. Have an appointment to get it checked out. Not too happy about the recurrence."

Anonymous, MN (2016 Chrysler Town & Country 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"The front suspension had bad bushings that needed to be replaced twice. I heard a crunching sound when I would turn hard to the left. The dealer replaced it once under warranty. Had to go back because the parts they installed were defective."

Anonymous, MD (2016 Chrysler Town & Country Unsure 3.6-L V6)
Shocks or struts

"One of the load leveling shocks in the back started leaking. This was caught by the technician at an oil change at the dealer. It was covered under warranty. I had to wait a couple of weeks for the part to come in. The bad shock did affect the overall drivability, it wallowed a lot, but the car was still drivable."

Anonymous, TN (2016 Chrysler Town & Country Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Recall under warranty repaired issue. Told it would be done in 1 day it took a week to get car back"

Anonymous, FL (2016 Chrysler Town & Country Touring 3.6-L V6)
Stability control (ESC)

"Brack pedal switch went bad and caused gear shift lever to lock in park."

Anonymous, OH (2016 Chrysler Town & Country Touring 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Pulsation or vibration

"BRAKES STARTED TO WEAR OUT.I COULD TELL BECAUSE OF PULSATING WHEN BRAKING"

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)
Rotors

"ROTORS HAD TO BE REPLACED AT ABOUT 30000 MILES"

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"alternator stopped working suddenly at about 75k miles"

Anonymous, NY (2016 Chrysler Town & Country Limited 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"The check engine light came on and I took it to the Chrysler dealer, and it was determined to have a a bad valve, to which the replaced the complete cylinder head assembly. The cost was covered by an extended warranty I had purchased when I purchased the vehicle."

Anonymous, AZ (2016 Chrysler Town & Country Touring 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"An engine warning light is always on stating that there is a problem with the fuel cap. No one seems to know how to make it go away. Otherwise, no problems with the operation of the vehicle."

Anonymous, TX (2016 Chrysler Town & Country 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Malfunctioning circuit board; bad part from the start"

Edward B., CA (2016 Chrysler Town & Country Limited 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2016 Models

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Dodge Grand Caravan
Honda Odyssey
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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
EQUIPMENT
Dec 21, 2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Summary:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
What should you do:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V824000
Potential Number of Units Affected: 61791
POWER TRAIN
Jun 24, 2016
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
What should you do:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V461000
Potential Number of Units Affected: 26298
SEATS
May 16, 2016
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
What should you do:
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V300000
Potential Number of Units Affected: 99
VISIBILITY
Jan 28, 2016
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Summary:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
What should you do:
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V044000
Potential Number of Units Affected: 184
LATCHES/LOCKS/LINKAGES
Sep 24, 2015
If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
What should you do:
Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V595000
Potential Number of Units Affected: 1625
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