The three-row Durango SUV is another impressive example of Chrysler's resurgence. While previous Durangos were rather mediocre, this one is a luxurious, refined, and capable SUV that rates at the top of its category. Too bad a history of lackluster reliability gives pause. The Durango, which shares a platform with the Jeep Grand Cherokee, does an impressive job of combining workhorse utility with ample creature comforts.
Alerts
There are 11 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Dodge Durango has been recalled 11 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
02
03
04*
05
06
07
08
09
10
11*
12
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14*
15
16
17
18
19
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Dodge Durango owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Had many issues with the advanced cruise control . This caused the back up camera and other safety function to not work"

Anonymous, NC (2014 Dodge Durango Citadel 5.7-L V8)
Display screen freezes up

"Display would stop working, freeze up or go blank"

David W., ID (2014 Dodge Durango SXT 3.6-L V6)
Display screen goes blank

"Screen would go blank at various times, It took the dealership months to solve the problem"

Anonymous, OK (2014 Dodge Durango Limited 3.6-L V6)

"The display screen would freeze up and then go blank until the car was turned off and restarted. This caused problems especially with the climate control since it is displayed/manipulated via this screen"

Anonymous, TN (2014 Dodge Durango SXT 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"SD and USB inputs are very intermittent. They work only when they want to. Radio and cables have been replaced two times to no avail, although Radio has never been a problem as AM/SM/Sirius have ALWAYS performed perfectly. Problems started when s"

Anonymous, TN (2014 Dodge Durango Citadel 5.7-L V8)

"I cannot get the music to play from my phone through the audio system"

Mary P., MA (2014 Dodge Durango Limited 3.6-L V6)
In-dash navigation system (GPS)

"Compass ranges form 90 to 180 degrees off. Useless. Dodge says the only adjustment is made by driving in circles until correct. I drove in circles till dizzy, but no help. GPS shows me to be about 90 miles from where I actually am. It, too, is u"

Anonymous, TN (2014 Dodge Durango Citadel 5.7-L V8)

"was showing completely wrong locations and was giving locations in lat/lon format and was unable to change"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"GPS would randomly go nuts. Had to make a video of the problem and send it to the technicians because they claimed it wasn't a problem. Frequently wouldn't be able to navigate anywhere. Lost "favorites" several times, etc"

Richard W., OR (2014 Dodge Durango Citadel 3.6-L V6)

"Repeated issues with the "car phone needing service""

Anonymous, MO (2014 Dodge Durango R/T 5.7-L V8)

"on several occasions the radio lost the paring of the phone and unfortunately you only become aware of it when you try to make a call and the system tells you there is no phone connected. Please pair a phone"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)
Radio

"radio was set to be playing an FM station when parked and when I got back in the car it was playing an AM station in spite of the indicator showing FM then would not reset"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"Clock stopped working requiring the dealer to install a complete new radio and in dash display"

Anonymous, WI (2014 Dodge Durango Limited 3.6-L V6)

"I had no sound. I could not use smartphone hands free, use radio etc. dealership determined that a connection with speaker had to be replaced"

Linda M., TX (2014 Dodge Durango Limited 3.6-L V6)

"the voice control for the paired phone constantly fails to select the person/number that I tell it to dial. when it does work it's so slow that I could have dialed it myself in half the time and the constant reminder to hang up/disconnect after the call is completed is a pain in the a**. after 3 years I sure don't need to be reminded"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"Cannot understand, static Have tried to have repaired several times, they cannot seem to fix, quit returning my calls for appointment"

Anonymous, TX (2014 Dodge Durango Citadel 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"see previous notes"

Anonymous, CA (2014 Dodge Durango Limited 3.6-L V6)

"Gauges and infotainment would randomly cycle on and off. Fault in Power control module caused over-voltages and required PCM and alternator replacement. Dealer service was disappointing"

Lars L., IA (2014 Dodge Durango R/T 5.7-L V8)
Headlights

"Right headlight stopped working. The complete headlight assembly had to be replaced"

J J., OR (2014 Dodge Durango Limited 3.6-L V6)

"The dimming headlight stopped working"

Linda M., TX (2014 Dodge Durango Limited 3.6-L V6)

"right head light bulb had to be replaced. and it was expensive"

Peter S., AZ (2014 Dodge Durango Limited 5.7-L V8)
Exterior lights (other than headlights)

"Water leak into rear LED center tail light assembly"

Anonymous, ON (2014 Dodge Durango Limited 3.6-L V6)

"Right front turn signal went out a few months after purchase"

Anonymous, CA (2014 Dodge Durango Citadel 3.6-L V6)

"water affected tail lights"

Anonymous, ME (2014 Dodge Durango Citadel 3.6-L V6)

"Six inch strip of lights went out. Replacement cost was quoted at $900 just for the part"

Anonymous, OK (2014 Dodge Durango SXT 3.6-L V6)
Interior lights

"We had a recall on the driver side sun-visor; possible wiring problem could cause a fire"

Anonymous, OH (2014 Dodge Durango Citadel 3.6-L V6)

"A door sensor failed, causing the interior lights to remain on while driving"

Karen E., TX (2014 Dodge Durango Limited 3.6-L V6)

"The brand new, top of the line car has had multiple recalls on interior wiring, radio, and automatic door locks"

Darryl W., CO (2014 Dodge Durango Citadel 5.7-L V8)
Keyless entry

"outside button lock wouldn't lock the door"

David W., ID (2014 Dodge Durango SXT 3.6-L V6)

"car does not sense key when trying to unlock car by using door handle. Key works when push the open button on key"

James J., MI (2014 Dodge Durango Limited 5.7-L V8)
Warning lights

"various warning lights continue to go on to include tire pressure monitor-add'l. veh. has been returend to dealer at least 3 x due to possible transmission issue and computer softwareupdates"

Anonymous, CA (2014 Dodge Durango Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Engine missed and ran poorly. Dealer reset computer"

Nikolas T., WA (2014 Dodge Durango SXT 3.6-L V6)

"not quite sure"

Nia C., NC (2014 Dodge Durango SXT 3.6-L V6)

"Oil sender unit failed and replaced under warranty"

Anonymous, FL (2014 Dodge Durango Limited 3.6-L V6)

"Computer started throwing continuous error messages adhd then resetting. Dealership replaced computer. Expensive"

Randy T., FL (2014 Dodge Durango Limited 3.6-L V6)

"Temperature sensor malfunctioned triggering check engine light"

Anonymous, AZ (2014 Dodge Durango R/T 5.7-L V8)
Oil leaks

"front crankshaft oil seal, replaced free under warranty"

Ulysses W., NY (2014 Dodge Durango Citadel 5.7-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

"Rear raceway tall light cracked at stress point allowing water into tail light assembly, causing lights to fail. Have to replace entire raceway to repair at almost$1000"

Randy T., FL (2014 Dodge Durango Limited 3.6-L V6)
Seals and/or weather-stripping

"Rear differential leak"

Anonymous, MI (2014 Dodge Durango SXT 3.6-L V6)
Squeaks or rattles

"Recall of rear self-leveling shocks which rattled were replaced successfully"

- W., CT (2014 Dodge Durango Limited 3.6-L V6)

"had a loud squeak that supposedly stemmed from a poorly greased hood hinge"

Anonymous, TX (2014 Dodge Durango R/T 5.7-L V8)
Wind noise

"a wind whistle when its windy out. the dealer installed a new rubber gasket or weather stripping and it has quieted it somewhat but I think the only fix will be to move the washer fluid hose so it doesn't go over the rubber gasket when the hood is c"

Kelly J., SK (2014 Dodge Durango Citadel 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"left rear door cracked"

W N., NE (2014 Dodge Durango Citadel 3.6-L V6)

"Passenger doors were out of allignment"

Anonymous, IL (2014 Dodge Durango R/T 5.7-L V8)

"The rear portion of the driver's door is not in alignment with the rear passenger door. Sticks out about 1/4 inch after having the dealer adjust it"

Lou D., LA (2014 Dodge Durango R/T 5.7-L V8)
Seat controls - movement

"The seat back adjustment for the lower back would slip"

Anonymous, MI (2014 Dodge Durango R/T 5.7-L V8)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"OME trim cover over the towing/hitch fell off"

Chris S., AZ (2014 Dodge Durango R/T 5.7-L V8)

"The E fell off. To fix, must replace $2000 panel"

Anonymous, MI (2014 Dodge Durango R/T 5.7-L V8)

"Plastic trim across tailgate cracked in center causing water to settle in tail lights"

Anonymous, FL (2014 Dodge Durango Citadel 5.7-L V8)
Paint (fading, chalking, cracking, or peeling)

"upon purchase of vehicle there was a large crack in rear passenger door. dealer addressed but disappointing"

Noah F., CT (2014 Dodge Durango Citadel 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Faulty TCM caused poor shifting"

Bruce H., PA (2014 Dodge Durango Limited 3.6-L V6)
Transmission computer

"Transmission unpredictably shifts into manual mode at low speed"

Anonymous, OH (2014 Dodge Durango SXT 3.6-L V6)
Transmission sensor or solenoid

"Recall on transmission control module"

Bruce H., PA (2014 Dodge Durango Limited 3.6-L V6)
Slipping transmission

"Transmission occasionally won't shift out of 1st gear"

David C., CA (2014 Dodge Durango SXT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"Bushing wore out in front right suspension component and required replacement"

Anonymous, VT (2014 Dodge Durango Limited 3.6-L V6)
Shocks or struts

"One strut started to leak and they replaced all four under warranty"

Anonymous, AZ (2014 Dodge Durango Unsure 3.6-L V6)
Steering linkage (includes rack and pinion)

"Leakage of the rack requiring replacement of steering rack"

Dominic V., NJ (2014 Dodge Durango Limited 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"Could not control the temperature. Blew cold air out passenger side and hot air out the driver side. Actuators had to be replaced"

Anonymous, AZ (2014 Dodge Durango Unsure 3.6-L V6)

"It became very noisy and annoying so the dealer replaced it under warranty"

E K., NJ (2014 Dodge Durango Limited 3.6-L V6)
Refrigerant leaks

"air condition hose leakage with minimal mileage"

Tony T., VT (2014 Dodge Durango Limited 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"improperly installed lower radiator hose was rubbing against something and wore through. was in shop for 4 days waiting for part"

Anonymous, CT (2014 Dodge Durango Unsure 5.7-L V8)

"antifreeze leaked resulting from water pump failing. I smelled antifreeze for months before it eventually failed"

Anonymous, WI (2014 Dodge Durango Citadel 5.7-L V8)
Water pump

"The water pump failed and needed to be replaced"

Anonymous, WI (2014 Dodge Durango Citadel 5.7-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"after a factory update was done i can no longer program the command start to turn on the heated seat and steering wheel. the only way is to have the system set for them to go on every time you start the vehicle. the dealer is checking for more upda"

Kelly J., SK (2014 Dodge Durango Citadel 3.6-L V6)

"Approximately 12 returns to the dealership for problems related to the radio and GPS system. This was a nightmare beyond all measure. Involved Chrystler customer resolution and that was even more of a nightmare. Will never ever buy another Dodge"

Richard W., OR (2014 Dodge Durango Citadel 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission replaced due to harsh 1-2 shift and 7-8 shift"

George G., NY (2014 Dodge Durango Limited 3.6-L V6)

"Computer indication that there was a transmission problem. This occurred after only 150 miles. Since the car was effectively brand new dealer elected to replace with new transmission. Down time approximately 3 weeks"

Anonymous, NH (2014 Dodge Durango Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Compare 2014 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
VEHICLE SPEED CONTROL:CRUISE CONTROL
May 17 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Nov 21 2017
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V741000
Potential Number of Units Affected: 17116
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Sep 18 2017
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
What should you do:
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V572000
Potential Number of Units Affected: 646394
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Jul 10 2017
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V435000
Potential Number of Units Affected: 442214
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Jul 23 2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What should you do:
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V461000
Potential Number of Units Affected: 1416903
SEAT BELTS
Oct 14 2014
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light ¿MIL¿ should illuminate to initially warn drivers of a failure.
What should you do:
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V643000
Potential Number of Units Affected: 126532
ELECTRONIC STABILITY CONTROL
Oct 08 2014
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
What should you do:
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V636000
Potential Number of Units Affected: 132792
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Oct 08 2014
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V634000
Potential Number of Units Affected: 435081
ELECTRICAL SYSTEM:WIRING
Jul 02 2014
If the vanity lamp wiring shorts, there is an increased risk of fire.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
What should you do:
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V391000
Potential Number of Units Affected: 653562
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 04 2014
The unintended continued acceleration may increase the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
What should you do:
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V293000
Potential Number of Units Affected: 6120
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Apr 01 2014
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
What should you do:
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V154000
Potential Number of Units Affected: 646498
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