The three-row Durango SUV is another impressive example of Chrysler's resurgence. While previous Durangos were rather mediocre, this one is a luxurious, refined, and capable SUV that rates at the top of its category. Too bad a history of lackluster reliability gives pause. The Durango, which shares a platform with the Jeep Grand Cherokee, does an impressive job of combining workhorse utility with ample creature comforts.
Alerts
There are 11 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Dodge Durango has been recalled 11 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
02
03
04*
05
06
07
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10
11*
12
13
14*
15
16
17
18
19
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Dodge Durango owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Had many issues with the advanced cruise control . This caused the back up camera and other safety function to not work"

Anonymous, NC (2014 Dodge Durango Citadel 5.7-L V8)
Display screen freezes up

"It often takes approx. 5 minutes for the electronics to boot up. During this time, the heat is on full blast, which makes for uncomfortable drives in summer months."

Anonymous, WI (2014 Dodge Durango Limited 3.6-L V6)

"Display would stop working, freeze up or go blank"

David W., ID (2014 Dodge Durango SXT 3.6-L V6)
Display screen goes blank

"The display screen would go black intermittently; I took the SUV to the local Dodge dealer for repair"

Dixie D., OH (2014 Dodge Durango Citadel 3.6-L V6)

"Display screen did not boot up for approximately 5 minutes after vehicle start rendering most controls in vehicle useless. Climate control would be fixed at full heat blowing."

Geoffrey H., CT (2014 Dodge Durango Citadel 5.7-L V8)

"Screen would go blank at various times, It took the dealership months to solve the problem"

Anonymous, OK (2014 Dodge Durango Limited 3.6-L V6)

"The display screen would freeze up and then go blank until the car was turned off and restarted. This caused problems especially with the climate control since it is displayed/manipulated via this screen"

Anonymous, TN (2014 Dodge Durango SXT 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"SD and USB inputs are very intermittent. They work only when they want to. Radio and cables have been replaced two times to no avail, although Radio has never been a problem as AM/SM/Sirius have ALWAYS performed perfectly. Problems started when s"

Anonymous, TN (2014 Dodge Durango Citadel 5.7-L V8)

"I cannot get the music to play from my phone through the audio system"

Mary P., MA (2014 Dodge Durango Limited 3.6-L V6)
In-dash navigation system (GPS)

"GPS cannot track where I am going. It shows motion, but in the wrong direction. Often, I am driving across Lake Michigan."

Anonymous, WI (2014 Dodge Durango Limited 3.6-L V6)

"Complete failure of GPS system. Only fix was to entirely replace the radio head at $900."

Geoffrey H., CT (2014 Dodge Durango Citadel 5.7-L V8)

"The vehicle loses track of where it actually is located, so it cannot suggest directions. At times, it tells me that I am driving through Lake Michigan."

Anonymous, WI (2014 Dodge Durango Limited 3.6-L V6)

"Compass ranges form 90 to 180 degrees off. Useless. Dodge says the only adjustment is made by driving in circles until correct. I drove in circles till dizzy, but no help. GPS shows me to be about 90 miles from where I actually am. It, too, is u"

Anonymous, TN (2014 Dodge Durango Citadel 5.7-L V8)

"was showing completely wrong locations and was giving locations in lat/lon format and was unable to change"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"GPS would randomly go nuts. Had to make a video of the problem and send it to the technicians because they claimed it wasn't a problem. Frequently wouldn't be able to navigate anywhere. Lost "favorites" several times, etc"

Richard W., OR (2014 Dodge Durango Citadel 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"Repeated issues with the "car phone needing service""

Anonymous, MO (2014 Dodge Durango R/T 5.7-L V8)

"on several occasions the radio lost the paring of the phone and unfortunately you only become aware of it when you try to make a call and the system tells you there is no phone connected. Please pair a phone"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)
Radio

"radio was set to be playing an FM station when parked and when I got back in the car it was playing an AM station in spite of the indicator showing FM then would not reset"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"Clock stopped working requiring the dealer to install a complete new radio and in dash display"

Anonymous, WI (2014 Dodge Durango Limited 3.6-L V6)
Speakers

"I had no sound. I could not use smartphone hands free, use radio etc. dealership determined that a connection with speaker had to be replaced"

Linda M., TX (2014 Dodge Durango Limited 3.6-L V6)
Steering wheel controls

"Failure of controls for radio. Does not consistently change station or preset when pressing steering wheel controls. can control via hard buttons on radio."

Geoffrey H., CT (2014 Dodge Durango Citadel 5.7-L V8)

"the button that controls/changes the station became intermittent and had to be replaced"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)
Voice control commands

"the voice control for the paired phone constantly fails to select the person/number that I tell it to dial. when it does work it's so slow that I could have dialed it myself in half the time and the constant reminder to hang up/disconnect after the call is completed is a pain in the a**. after 3 years I sure don't need to be reminded"

Dennis C., MA (2014 Dodge Durango Limited 3.6-L V6)

"Cannot understand, static Have tried to have repaired several times, they cannot seem to fix, quit returning my calls for appointment"

Anonymous, TX (2014 Dodge Durango Citadel 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Front tun signal bulb. Cost $50 to replace as to difficulty getting to it."

William F., FL (2014 Dodge Durango Citadel 5.7-L V8)

"Rear Taillights are 192 red LEDs in a ropelight configuration. Water got into the taillight and shorted out part of the LED rope it flashed off and on and eventually failed as water was sloshing around inside the taillight assembly !...Nice EH ! ( I'm in Canada EH ! ...Thanks !)"

Peter D., BC (2014 Dodge Durango Citadel 5.7-L V8)

"Water leak into rear LED center tail light assembly"

Anonymous, ON (2014 Dodge Durango Limited 3.6-L V6)

"Right front turn signal went out a few months after purchase"

Anonymous, CA (2014 Dodge Durango Citadel 3.6-L V6)

"water affected tail lights"

Anonymous, ME (2014 Dodge Durango Citadel 3.6-L V6)

"Six inch strip of lights went out. Replacement cost was quoted at $900 just for the part"

Anonymous, OK (2014 Dodge Durango SXT 3.6-L V6)
Gauges

"Defective oil pressure sensor"

Bob W., NC (2014 Dodge Durango R/T 3.6-L V6)

"see previous notes"

Anonymous, CA (2014 Dodge Durango Limited 3.6-L V6)

"Gauges and infotainment would randomly cycle on and off. Fault in Power control module caused over-voltages and required PCM and alternator replacement. Dealer service was disappointing"

Lars L., IA (2014 Dodge Durango R/T 5.7-L V8)
Headlights

"Had to replace right headlight."

Anonymous, FL (2014 Dodge Durango Citadel 3.6-L V6)

"The vehicle uses HID headlights, which are extremely expensive to replace (~$180 each). They also are only built to last approximately 40k-50k miles before going out. I am on my third set of headlights, and have now replaced more headlights on this vehicle than I had on all of my previous vehicles combined."

Jeff C., PA (2014 Dodge Durango Citadel 3.6-L V6)

"Expensive!!! $265 for the light plus installation of $200. The space is very confined and requires access from the WHEEL WELL!"

Michael H., PA (2014 Dodge Durango Citadel 3.6-L V6)

"Right headlight stopped working. The complete headlight assembly had to be replaced"

J J., OR (2014 Dodge Durango Limited 3.6-L V6)

"The dimming headlight stopped working"

Linda M., TX (2014 Dodge Durango Limited 3.6-L V6)

"right head light bulb had to be replaced. and it was expensive"

Peter S., AZ (2014 Dodge Durango Limited 5.7-L V8)
Interior lights

"We had a recall on the driver side sun-visor; possible wiring problem could cause a fire"

Anonymous, OH (2014 Dodge Durango Citadel 3.6-L V6)

"A door sensor failed, causing the interior lights to remain on while driving"

Karen E., TX (2014 Dodge Durango Limited 3.6-L V6)

"The brand new, top of the line car has had multiple recalls on interior wiring, radio, and automatic door locks"

Darryl W., CO (2014 Dodge Durango Citadel 5.7-L V8)
Keyless entry

"unable to start car"

Anonymous, TX (2014 Dodge Durango Limited 3.6-L V6)

"outside button lock wouldn't lock the door"

David W., ID (2014 Dodge Durango SXT 3.6-L V6)

"car does not sense key when trying to unlock car by using door handle. Key works when push the open button on key"

James J., MI (2014 Dodge Durango Limited 5.7-L V8)
Warning lights

"various warning lights continue to go on to include tire pressure monitor-add'l. veh. has been returend to dealer at least 3 x due to possible transmission issue and computer softwareupdates"

Anonymous, CA (2014 Dodge Durango Limited 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Complete failure requiring replacement"

Jason S., NH (2014 Dodge Durango SXT 3.6-L V6)
Automatic climate control

"Auto setting does not regulate even temperature. Generally blows to hot and then with attempts to adjust heat, it blows cool air. Very frustrating and annoying while trying to travel. Mechanics say everything test okay on diagnosis so there is nothing to fix as far as they are concerned. Problem persist with Dodge making no further attempt to fix problem."

Jim S., NE (2014 Dodge Durango Limited 3.6-L V6)

"Climate control is buggy. Sometimes blows air when it's supposed to be off. Sometimes blows cool air when it should be warm. Sometimes blows warm air when it should be cool."

Anonymous, GA (2014 Dodge Durango R/T 5.7-L V8)

"Could not control the temperature. Blew cold air out passenger side and hot air out the driver side. Actuators had to be replaced"

Anonymous, AZ (2014 Dodge Durango 3.6-L V6)
Blower (fan) motor

"suddenly blower motor made strange noises and was replaced"

Christoph B., CA (2014 Dodge Durango R/T 5.7-L V8)

"I believe the bearings went bad, it still blew air to some extent, but it was very loud"

Dwight H., KS (2014 Dodge Durango Limited 5.7-L V8)

"It became very noisy and annoying so the dealer replaced it under warranty"

E K., NJ (2014 Dodge Durango Limited 3.6-L V6)
Condenser

"AC condenser failed and replaced twice"

Anonymous, AZ (2014 Dodge Durango Citadel 5.7-L V8)

"hissing noise in passenger cabin when A/C is on."

Anonymous, TX (2014 Dodge Durango Limited 3.6-L V6)

"after running the A/C for a certain amount of time, if I turn the A/C off and leave the regular air running it will start to smell. The air flowing into the car will have some type of smell."

Alfpha B., GA (2014 Dodge Durango Citadel 3.6-L V6)
Heated or cooled seat controls

"The heated seat heats the back of the passenger seat but not the bottom of the seat."

Anonymous, NJ (2014 Dodge Durango R/T 5.7-L V8)
Refrigerant leaks

"We have had this repaired twice -- i.e. new refrigerant put in--but the source of the leak has not been pinpointed."

Anonymous, NJ (2014 Dodge Durango R/T 5.7-L V8)

"AC started to make a hissing noise and not put out cold air. Dealer couldn't find a leak and did a recharge. Hissing still there and no cold air two months later."

Anonymous, WA (2014 Dodge Durango Limited 5.7-L V8)

"air condition hose leakage with minimal mileage"

Tony T., VT (2014 Dodge Durango Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

"Certain gas station pumps are not compatible with the Durango. Usually it is Arco pumps. The issue is that the pumps continually shut off when pumping due to the way the durango gas tank fill tube is situated. No matter how you position the gas pump, it will shut off immediately when you start to pump."

Anonymous, CA (2014 Dodge Durango Citadel 3.6-L V6)
Engine computer

"Engine missed and ran poorly. Dealer reset computer"

Nikolas T., WA (2014 Dodge Durango SXT 3.6-L V6)

"not quite sure"

Nia C., NC (2014 Dodge Durango SXT 3.6-L V6)

"Oil sender unit failed and replaced under warranty"

Anonymous, FL (2014 Dodge Durango Limited 3.6-L V6)

"Computer started throwing continuous error messages adhd then resetting. Dealership replaced computer. Expensive"

Randy T., FL (2014 Dodge Durango Limited 3.6-L V6)

"Temperature sensor malfunctioned triggering check engine light"

Anonymous, AZ (2014 Dodge Durango R/T 5.7-L V8)
Engine mounts

"Engine mounts have failed and needed to be replaced twice in the last 2 years."

Anonymous, AZ (2014 Dodge Durango Citadel 5.7-L V8)
Oil leaks

"Housing for oil filter cracked. Dealer replaced for no charge."

Gary W., MT (2014 Dodge Durango Limited 3.6-L V6)

"front crankshaft oil seal, replaced free under warranty"

Ulysses W., NY (2014 Dodge Durango Citadel 5.7-L V8)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"improperly installed lower radiator hose was rubbing against something and wore through. was in shop for 4 days waiting for part"

Anonymous, CT (2014 Dodge Durango 5.7-L V8)

"antifreeze leaked resulting from water pump failing. I smelled antifreeze for months before it eventually failed"

Anonymous, WI (2014 Dodge Durango Citadel 5.7-L V8)
Radiator

"developed a leak"

Anonymous, FL (2014 Dodge Durango Citadel 3.6-L V6)

"Corrosion resulting in a leak requiring replacement of radiator."

Jason S., NH (2014 Dodge Durango SXT 3.6-L V6)
Water pump

"Water pump making noise which prompted me to find recall notice."

Anonymous, NC (2014 Dodge Durango Limited 5.7-L V8)

"Faulty pump failed"

William G., FL (2014 Dodge Durango Citadel 5.7-L V8)

"After hearing ticking noises, i had the dealer check it out. Sounded like an exhaust leak. They didn't find that but replaced the water pump stating it was bad. Apparently all of them are bad and there's a huge backlog of orders to replace them. 2 months later my ticking was still there. Took it back in and they also found multiple bolts loose on the manifold they tightened."

Andrew W., NC (2014 Dodge Durango R/T 5.7-L V8)

"The water pump failed and needed to be replaced"

Anonymous, WI (2014 Dodge Durango Citadel 5.7-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Faulty TCM caused poor shifting"

Bruce H., PA (2014 Dodge Durango Limited 3.6-L V6)
Slipping transmission

"Transmission occasionally won't shift out of 1st gear"

David C., CA (2014 Dodge Durango SXT 3.6-L V6)
Transmission computer

"Transmission unpredictably shifts into manual mode at low speed"

Anonymous, OH (2014 Dodge Durango SXT 3.6-L V6)
Transmission sensor or solenoid

"Would not shift and went into limp home mode"

Anonymous, MO (2014 Dodge Durango Limited 5.7-L V8)

"Recall on transmission control module"

Bruce H., PA (2014 Dodge Durango Limited 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Rear raceway tall light cracked at stress point allowing water into tail light assembly, causing lights to fail. Have to replace entire raceway to repair at almost$1000"

Randy T., FL (2014 Dodge Durango Limited 3.6-L V6)
Seals and/or weather-stripping

"Rear differential leak"

Anonymous, MI (2014 Dodge Durango SXT 3.6-L V6)
Squeaks or rattles

"Recall of rear self-leveling shocks which rattled were replaced successfully"

- W., CT (2014 Dodge Durango Limited 3.6-L V6)

"had a loud squeak that supposedly stemmed from a poorly greased hood hinge"

Anonymous, TX (2014 Dodge Durango R/T 5.7-L V8)
Wind noise

"a wind whistle when its windy out. the dealer installed a new rubber gasket or weather stripping and it has quieted it somewhat but I think the only fix will be to move the washer fluid hose so it doesn't go over the rubber gasket when the hood is c"

Kelly J., SK (2014 Dodge Durango Citadel 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"OME trim cover over the towing/hitch fell off"

Chris S., AZ (2014 Dodge Durango R/T 5.7-L V8)

"The E fell off. To fix, must replace $2000 panel"

Anonymous, MI (2014 Dodge Durango R/T 5.7-L V8)

"Plastic trim across tailgate cracked in center causing water to settle in tail lights"

Anonymous, FL (2014 Dodge Durango Citadel 5.7-L V8)
Paint (fading, chalking, cracking, or peeling)

"upon purchase of vehicle there was a large crack in rear passenger door. dealer addressed but disappointing"

Noah F., CT (2014 Dodge Durango Citadel 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"left rear door cracked"

W N., NE (2014 Dodge Durango Citadel 3.6-L V6)

"Passenger doors were out of allignment"

Anonymous, IL (2014 Dodge Durango R/T 5.7-L V8)

"The rear portion of the driver's door is not in alignment with the rear passenger door. Sticks out about 1/4 inch after having the dealer adjust it"

Lou D., LA (2014 Dodge Durango R/T 5.7-L V8)
Seat controls - movement

"The seat back adjustment for the lower back would slip"

Anonymous, MI (2014 Dodge Durango R/T 5.7-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"The driver side front ball joint failed"

Dwight H., KS (2014 Dodge Durango Limited 5.7-L V8)
Bushings

"Bushing wore out in front right suspension component and required replacement"

Anonymous, VT (2014 Dodge Durango Limited 3.6-L V6)
Shocks or struts

"One strut started to leak and they replaced all four under warranty"

Anonymous, AZ (2014 Dodge Durango 3.6-L V6)
Steering linkage (includes rack and pinion)

"Leakage of the rack requiring replacement of steering rack"

Dominic V., NJ (2014 Dodge Durango Limited 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust manifold

"Both exhaust manifolds have been replaced due to warping and broken bolts"

Anonymous, NC (2014 Dodge Durango Limited 5.7-L V8)
Other/unsure

"Airbag warning light resulted in a $700 fix at the dealership. A few months later, another Airbag warning light is on."

Anonymous, GA (2014 Dodge Durango R/T 5.7-L V8)

"after a factory update was done i can no longer program the command start to turn on the heated seat and steering wheel. the only way is to have the system set for them to go on every time you start the vehicle. the dealer is checking for more upda"

Kelly J., SK (2014 Dodge Durango Citadel 3.6-L V6)

"Approximately 12 returns to the dealership for problems related to the radio and GPS system. This was a nightmare beyond all measure. Involved Chrystler customer resolution and that was even more of a nightmare. Will never ever buy another Dodge"

Richard W., OR (2014 Dodge Durango Citadel 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission replaced due to harsh 1-2 shift and 7-8 shift"

George G., NY (2014 Dodge Durango Limited 3.6-L V6)

"Computer indication that there was a transmission problem. This occurred after only 150 miles. Since the car was effectively brand new dealer elected to replace with new transmission. Down time approximately 3 weeks"

Anonymous, NH (2014 Dodge Durango Limited 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"leaking master cylinder and booster pump"

William G., FL (2014 Dodge Durango Citadel 5.7-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"cracked driveshaft, possibly due to extreme cold. Made very loud noises when accelerating. Covered under warranty."

Anonymous, IL (2014 Dodge Durango Citadel 5.7-L V8)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:WIRING
May 17 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Nov 21 2017
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V741000
Potential Number of Units Affected: 17116
SERVICE BRAKES
Sep 18 2017
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
What should you do:
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V572000
Potential Number of Units Affected: 646394
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Jul 10 2017
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V435000
Potential Number of Units Affected: 442214
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Jul 23 2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What should you do:
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V461000
Potential Number of Units Affected: 1416903
AIR BAGS
Oct 14 2014
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light ¿MIL¿ should illuminate to initially warn drivers of a failure.
What should you do:
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V643000
Potential Number of Units Affected: 126532
ELECTRONIC STABILITY CONTROL
Oct 08 2014
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
What should you do:
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V636000
Potential Number of Units Affected: 132792
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Oct 08 2014
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What should you do:
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V634000
Potential Number of Units Affected: 435081
ELECTRICAL SYSTEM:WIRING
Jul 02 2014
If the vanity lamp wiring shorts, there is an increased risk of fire.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
What should you do:
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V391000
Potential Number of Units Affected: 653562
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Jun 04 2014
The unintended continued acceleration may increase the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
What should you do:
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V293000
Potential Number of Units Affected: 6120
SERVICE BRAKES
Apr 01 2014
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
What should you do:
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V154000
Potential Number of Units Affected: 646498
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