The three-row Durango SUV is another impressive example of Chrysler's resurgence. While previous Durangos were rather mediocre, this one is a luxurious, refined, and capable SUV that rates at the top of its category. Too bad a history of lackluster reliability gives pause. The Durango, which shares a platform with the Jeep Grand Cherokee, does an impressive job of combining workhorse utility with ample creature comforts.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Dodge Durango has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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11*
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14*
15
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17
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19
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Dodge Durango owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Left front Turn signal kept blowing the bulb. Took Dealer almost 2 years and 5 trips for it to be serviced before they finally stopped replacing the bulb and replaced the Socket"

Anonymous, FL (2015 Dodge Durango Limited 3.6-L V6)

"Left front turn signal bulb blows. 7 bulbs in 3 yrs of ownership. Bulb does not blow. The socket melts one of the contacts on the bulb base. Dodge says its due to touching the bulb. Total lie. Had to threaten a lawsuit since my wife drives the car and when the left front turn signal is out, oncoming traffic cant see her intentions. I ended up getting her the 2017 Rogue and I took over driving the Dodge. It is extremely difficult to put new bulbs in the left front blinker. Air cleaner has to come out, hood gasket must be removed, and air snorkel has to be removed just to get to it. For this simple reason, I have reservations of buying the Durango again."

Ron B., FL (2015 Dodge Durango Limited 3.6-L V6)

"turn signal light not working front left"

Anonymous, NY (2015 Dodge Durango R/T 5.7-L V8)

"The front turn signal on the right side quit working numerous times. Finally on the fourth visit to the dealership, they've worked ever since. Knock on wood!"

Anonymous, OR (2015 Dodge Durango Citadel 5.7-L V8)

"Front turn signal bulb went out on each side at different times. 1 Left and 1 right"

William D., TN (2015 Dodge Durango Citadel 5.7-L V8)

"The rear tailgate light housing (LED) had water inside. I started to notice other Durango's with the same issue once I became aware of my own issue."

Anonymous, PA (2015 Dodge Durango Citadel 3.6-L V6)
Headlights

"Dim lights. Apparently meet national safety standards, but terribly under powered. Over driving lights at normal speeds. DANGEROUS. Have to drive with high beams on, and ironically oncoming traffic doesn't seem to be bothered. WHAT DOES THAT TELL you? Dealership says they're fine. They are wrong"

Bobby S., NH (2015 Dodge Durango Limited 3.6-L V6)

"The headlights are way too under powered on high beam. DANGEROUS. Over driving line of sight constantly. Even oncoming cars don't flash me to lower my high beams! Been to dealer, they say they are fine and in line with govt standards. NOT."

Bobby S., NH (2015 Dodge Durango Limited 3.6-L V6)

"Automatic dimming stopped working and has not been repaired properly to date. Camera was replaced. Was told it might be my toll pass blocking it, but neither cure worked."

Anonymous, WI (2015 Dodge Durango Citadel 3.6-L V6)

"Dodge charged $417 to replace one HID bulb. When the other bulb burned out,I found a replacement bulb on Amazon @ 2 for $24. With the help of You Tube I changed it myself with great difficulty but saving over $400. Both bulbs still working."

Fred A., MT (2015 Dodge Durango Citadel 3.6-L V6)
Heated or cooled seats

"Seat position memory fails repeatedly. Seat module has been replaced, seat track has been replaced. Dealer "calibrates" the seat, and the system works fine for a few weeks, then stops working again"

Shannon T., SD (2015 Dodge Durango Limited 3.6-L V6)
Interior lights

"Right hand side interior light, under dash, cover keeps falling off."

Anonymous, ME (2015 Dodge Durango Limited 3.6-L V6)
Keyless entry

"The key fob will often say it has left the vehicle but it hasn't. The memory seat and radio program often resets."

Anonymous, PA (2015 Dodge Durango Citadel 3.6-L V6)

"Key fob works randomly. Won't lock/unlock doors, open rear gate, remote start vehicle. Constantly have to bang it against something to get it to connect. Changing battery doesn't help. Said to be an antenna problem since both key fobs do the same thing. Not really owner servicable. Extremely frustrating because it takes a long time periodically to get the car started."

Jim R., FL (2015 Dodge Durango R/T 5.7-L V8)
Warning lights

"Intermittent or inop lane detection. Out of to recipe. Didn’t do it"

G J., MI (2015 Dodge Durango Citadel 5.7-L V8)
Wiper motor or washer

"Windshield wiper fluid would not come out - very disruptive during winter weather"

Anonymous, MO (2015 Dodge Durango Citadel 5.7-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen difficult to see

"Confusing, distracting and poorly designed"

Bobby S., NH (2015 Dodge Durango Limited 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Interface with iPhone is not smooth. Works okay with iTunes, but can't control audible.com and other audio apps from car"

David M., NY (2015 Dodge Durango Citadel 3.6-L V6)
In-dash navigation system (GPS)

"The navigation was not correctly tracking the location of the vehicle. The unit was replaced"

Anonymous, IN (2015 Dodge Durango Citadel 5.7-L V8)

"Not functional/long delay in replacing greater than 6 months/still not done"

N W., TX (2015 Dodge Durango Citadel 5.7-L V8)

"Navigation Maps out of date and no updates from Chrysler. Navigation system gets lost/forgets where it is supposed to be going and gives wrong directions. I have tested it going home from work and once wanted me to go the opposite direction and it also doesn't recognize an entrance ramp onto the highway I travel"

Gerard O., VA (2015 Dodge Durango Citadel 3.6-L V6)

"GPS picked a home location 100 miles from what we entered and lost connection. Would not work after only 2 months owning the car. Disgusted and ready to return the car for our money back. Technician had no idea how to fix GPS. Worked on it two s"

Anonymous, NY (2015 Dodge Durango Citadel 5.7-L V8)
Radio

"Got an update from FCA and the radio stopped responding to audio controls. Everything was all bass, very muddy sounding. The radio was replaced"

Anonymous, IN (2015 Dodge Durango Citadel 5.7-L V8)
Steering wheel controls

"Radio control volume up on steering column often does not work."

Anonymous, ME (2015 Dodge Durango Limited 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The rear tail.light assembly had standing water inside the lens. Replaced the rear tail. light assembly. Covered by warranty."

David H., MO (2015 Dodge Durango Limited 3.6-L V6)

"Leak in passenger footwell from air conditioning system"

Anonymous, AK (2015 Dodge Durango Citadel 3.6-L V6)
Seals and/or weather-stripping

"Tail light was getting water in it"

Anonymous, WI (2015 Dodge Durango Limited 3.6-L V6)
Squeaks or rattles

"clicking sound with front seats when gong over bumps or hilly roads"

Anonymous, CO (2015 Dodge Durango Limited 3.6-L V6)

"Soon after we had the car the brakes began to squeak on stopping. Took it to the dealership. They said it was moisture on the bake pads. Nothing done. It continued to get worst and I asked them a 2nd time to look at the brakes and fix the squeak. They said nothing was wrong with the brakes and it was caused by the metallic brake pads that were on the vehicle. They said this vehicle needed that type of pads because of the weigh and stopping power it needed. It's horrible sounding EVERY time you stop at slow speeds. Sounds like a school bus. They said every Durango had the same problem but I've been around other Durango's and not heard squeaky brakes."

Anonymous, TX (2015 Dodge Durango Citadel 3.6-L V6)

"Headrest squeaks loudly, instead of fixing the issue, they greased it. Now if rattles instead of squeaking."

Richard V., MB (2015 Dodge Durango Citadel 5.7-L V8)

"Developed a lot of rattles with the transmission to the point that I have gone to three different dealers to no avail....Drivers side seat squeaks constantly"

William Q., FL (2015 Dodge Durango R/T 5.7-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Seal around driver's door split and replaced under warranty."

James L., OH (2015 Dodge Durango Limited 3.6-L V6)
Locks and latches

"The fuel door release didn’t always work and had to be replaced. It was covered by the warranty."

Jeff S., PA (2015 Dodge Durango SXT 3.6-L V6)
Tailgate, hatch or trunk

"Water in left side of brake light assembly on the hatch/tailgate"

Anonymous, TX (2015 Dodge Durango Limited 3.6-L V6)

"The electrical release for the tailgate was defective and had to be replaced. It was covered by the warranty."

Jeff S., PA (2015 Dodge Durango SXT 3.6-L V6)
Windows

"Had to have the drivers side window control switch for the drivers and passengers window changed"

Anonymous, FL (2015 Dodge Durango R/T 5.7-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

"Hose leaked causing loss of fluid. Was identified by dealer during service and courtesy inspection. Part overnighted by dealer and installed when vehicle was taken in the following morning."

John L., AL (2015 Dodge Durango Limited 3.6-L V6)
Shocks or struts

"Advised that front struts needed replacement at 46K miles and at a cost of $1300 - vehicle is driven same way as my Acura with 230K miles on it - Acura has had zero issues"

Shawn H., AZ (2015 Dodge Durango Limited 3.6-L V6)
Steering linkage (includes rack and pinion)

"Had to spend over $4000 bill for car that is less than 5 years old."

John B., VA (2015 Dodge Durango Limited 3.6-L V6)
Wheel bearings

"Bad wheel bearing, replaced under warranty"

Anonymous, SC (2015 Dodge Durango R/T 5.7-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"At one point could not put gas nozzle into filler cap neck.. Had it changed and now I have an engine light on that the dealer says is related to the filler neck. They are going to replace it as the code shows an exhaust leak and they cannot find any other reason"

Anonymous, FL (2015 Dodge Durango R/T 5.7-L V8)

"Exhaust in cabin, fortunately with a strong smell. Leaks found under car and repaired. Then a raw fuel leak in a hose under the engine cover. Also repaired."

Anonymous, NJ (2015 Dodge Durango Limited 3.6-L V6)
Exhaust manifold

"Part of the issue with the previously mentioned two leaks causing exhaust in cabin."

Anonymous, NJ (2015 Dodge Durango Limited 3.6-L V6)
Other/unsure

"immediatly after we purchased DD we were told to take it in for recall."

Anonymous, WV (2015 Dodge Durango 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"the balance from hot to cold is awful, you either freeze or fry. terrible to control"

Bobby S., NH (2015 Dodge Durango Limited 3.6-L V6)
Blower (fan) motor

"Almost every 3 to 4 months the front A/C would just stop blowing air through the vents. You would turn on the vehicle and the A/C and no air would come out through the front vents. It would sometimes start working suddenly. The rear A/C and the vented seats do continue working as normal and blow air through the vents, but the front A/C would not blow any air. The problem has persisted continuosly since I purchased the vehicle and the blower has been replaced about 5-6 times. It is currently expe"

Anonymous, PR (2015 Dodge Durango R/T 5.7-L V8)
Refrigerant leaks

"Coolant leak led to in warranty radiator replacement"

Anonymous, WI (2015 Dodge Durango Citadel 3.6-L V6)

"Special refrigerant needed. Very expensive. Was covered under warranty."

Carl G., TX (2015 Dodge Durango Citadel 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Shifting is rough, even after 1800 miles"

David M., NY (2015 Dodge Durango Citadel 3.6-L V6)

"Bad transmission programming, required Chrysler engineering to develop updated program (took approx 12 months)"

Anonymous, CA (2015 Dodge Durango R/T 5.7-L V8)
Transmission computer

"While driving, transmission shifts and locks into low gear. The only way to get the Durango to shift properly is pull over to the side of the road, put into park, shut off the car. When restarted the car shifts properly. This has happened 4 times. I have been to the dealer 2 times for this problem. Both times it was listed as can not duplicate. I pull a trailer so I am concerned."

Stephen W., MO (2015 Dodge Durango R/T 5.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Vacum leak repaired under warranty. Problem happened again, and dealer fixed even though warranty had ended."

Anonymous, AZ (2015 Dodge Durango Citadel 3.6-L V6)
Fuel cap

"The electronic release for the fuel door failed to release. I was able to use the manual release until it failed, Dealer replaced solenoid"

John G., LA (2015 Dodge Durango R/T 3.6-L V6)
Fuel pump

"Failure"

Anonymous, FL (2015 Dodge Durango Citadel 5.7-L V8)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"Water pump began leaking and had to be immediately taken for service."

Anonymous, AB (2015 Dodge Durango R/T 5.7-L V8)

"Heard the problem, misdiagnosed by dealer, complete failure of the water pump after $500 bill to fix tensioner"

Richard V., MB (2015 Dodge Durango Citadel 5.7-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission failed at approx. 56,000 miles. I was very fortunate that it was still covered by warrenty. Would not purchase another Dodge product"

Anonymous, NV (2015 Dodge Durango SXT 3.6-L V6)

"Car would lurch forward when slowing down or coming to a stop."

Anonymous, NJ (2015 Dodge Durango R/T 5.7-L V8)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Several areas of molding inside and out had to be repaired. Felt it was just cheaply done"

Anonymous, NV (2015 Dodge Durango SXT 3.6-L V6)

"Front molding comes unsnapped and tabs to put it back in break off. Rear cover for hitch fell off while driving (overly simple screws holding it in place)"

Anonymous, WI (2015 Dodge Durango Citadel 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Gasket with the oil pan was leaking"

Anonymous, MN (2015 Dodge Durango SXT 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Compare 2015 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:WIRING
May 17 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Mar 23 2016
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
What should you do:
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V168000
Potential Number of Units Affected: 21183
SUSPENSION:REAR
Jul 27 2015
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
What should you do:
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V469000
Potential Number of Units Affected: 5492
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Jul 23 2015
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What should you do:
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V461000
Potential Number of Units Affected: 1416903
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