The three-row Durango SUV is a luxurious, refined, and capable SUV that now rates at the top of its category. Unfortunately, below average reliability hurts its Overall Score. Sharing the same platform as the Jeep Grand Cherokee, the Durango does an impressive job of combining workhorse utility with ample creature comforts. The interior is spacious, quiet, and well-finished, with room for seven adults.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Dodge Durango has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Dodge Durango owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Hood latch sensor malfunction detected the hood was open when it was closed"

Anonymous, NY (2017 Dodge Durango R/T 5.7-L V8)
Display screen goes blank

"Continuous mpg read-out switches repeatedly to kpl. Also part of mpg indicator goes blank occasionally."

Anonymous, MI (2017 Dodge Durango GT 3.6-L V6)
Hardware replacement

"Head unit was malfunctioning, and as a result, the GPS navigation was incorrect."

Anonymous, VA (2017 Dodge Durango Citadel 5.7-L V8)

"U connect unit malfunctioned replaced under waranty"

Anonymous, NY (2017 Dodge Durango SXT 3.6-L V6)
In-dash navigation system (GPS)

"Failure of the telematics module. System replaced under warranty. Problem showed up as loss of position data. This is pretty specific to telematics module failure but the dealership insisted on wasting my time attempting to update the system. Of course with a malfunctioning module the update was unsuccesful and I had to return a second time since they had to order the replacement. I consider this a burn-in issue but would have hoped for better coordinated and timely service."

Anonymous, (2017 Dodge Durango GT 3.6-L V6)
Radio

"Replaced as part of Warranty in U connect problem"

Anonymous, NY (2017 Dodge Durango SXT 3.6-L V6)
Software update fixes

"stop and go system"

Anonymous, OR (2017 Dodge Durango GT 5.7-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water pump bearing was loose/rattling at about 29000 miles. Dodge replaced under warranty. Replaced at absolutely no cost while performing 2 recall services. Had great service."

Anonymous, TX (2017 Dodge Durango R/T 5.7-L V8)
Squeaks or rattles

"This car has a fairly firm suspension. Some minor creaks in the cabin when going over rough surfaces. More importantly, there is an annoying deep drone whenever the engine RPM is in the 1800-2000 range, in any gear"

Anonymous, TX (2017 Dodge Durango Citadel 5.7-L V8)

"Passenger side seat rattles when no one is sitting in it"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"there is a loose wire to the passenger from door speaker that rattles on bumpy roads."

Anonymous, FL (2017 Dodge Durango R/T 5.7-L V8)

"a consistent rattle over bumps that has been identified 3 times as a loose D -pillar belt that is re-attached and secured with 3m tape under warranty. I have also heard this same issue is experienced in the jeep grand Cherokee."

Anonymous, CA (2017 Dodge Durango R/T 5.7-L V8)
Wind noise

"My 2014 Durango had the windshield washer hose going over top the rubber moulding by the firewall and this one is designed exactly the same way. When you shut the hood it's squash the rubber moulding and then let's wind through so I had to move it down a couple inches on the hood just like the last one and it seems to fix the problem . But you would think dodge would've figured this out by now because I've driven three Durangos and they all whistle the same until you move that hose"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Driver front signal burnt out. One of the two lights that illuminates the license plate looked burnt out and then another day I noticed it was still working but it's dimmer than the other one. I had the same issue with my 2014 Durango except it kept burning out that same light and I had to get a whole new light to repair one bulb"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"The left led light that illuminates the rear licence plate has burned out 3 times in the couple years I had exact same problem with my 2014 Durango. What I have read on the net is that water gets inside the big light bar and runs down into this light and shorts it out"

Kelly J., SK (2017 Dodge Durango Citadel 3.6-L V6)

"the turn signal housing that holds the bulb shorts out and causes the turn signal to not work"

Anonymous, PA (2017 Dodge Durango R/T 5.7-L V8)
Headlights

"The Durango has two "modules" that have the projector beam head light, the turn signal I believe and a few other items in the module. They replaced it "goodwill" for free as it was two weeks past the thee year warranty. I'd hate to know how much it would have cost if it wasn't?"

Anonymous, AZ (2017 Dodge Durango R/T 3.6-L V6)
Interior lights

"Courtesy light in driver door not connected."

Don D., TN (2017 Dodge Durango Citadel 3.6-L V6)

"courtesy light in driver's side door not connected."

Don D., TN (2017 Dodge Durango Citadel 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Trans would lock into PARK if I tried to shift from DRIVE to REVERSE without coming to a COMPLETE stop first. Also, trying to shift from PARK to REVERSE to back uphill into my garage would cause a lockup if I let the car roll forward even slightly. This is really hard for those who do not brake with their left foot. Release procedure is very unhandy."

Ronald K., NE (2017 Dodge Durango Citadel 3.6-L V6)

"After I come to a. Full stop and then start up again when the car goes between first and second to third it switches to neutral. I have to turn the gear knob to neutral and then turn it back to drive to get the car going again"

Anonymous, VA (2017 Dodge Durango GT 3.6-L V6)
Rough shifting

"when the vehicle is first run, it pauses before it can find a gear. Once it is warmed up the problem goes away. I've noticed on websites that this transmission is very touchy when it comes too temperature. Also on the subject of the auto stop feature, It would be nice if you could disable it permanintly in the system. Its probably great for city driving, but if you drive in the country, not much use for it"

Anonymous, WI (2017 Dodge Durango GT 3.6-L V6)

"Occasional rough downshifting from 5th to 4th gear when slowing down to stop, often with my foot on the brakes"

Anonymous, TX (2017 Dodge Durango Citadel 5.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"OEM Recall"

Anonymous, OR (2017 Dodge Durango Citadel 3.6-L V6)

"Check engine light came on, and when diagnosed, indicated that the fuel cap wasn't working properly. The system is capless, so the fuel neck & cap had to be replaced for a better seal."

Anonymous, LA (2017 Dodge Durango GT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"The shock was bad. The dealer replaced it at no cost."

Anonymous, MD (2017 Dodge Durango GT 3.6-L V6)

"Passenger side rear shock was bad which cause a noise every time I hit a bump."

Anonymous, MD (2017 Dodge Durango GT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"One end of a metal trim strip cane loose in the floor of the door opening"

Nancy T., CA (2017 Dodge Durango R/T 5.7-L V8)
Paint (fading, chalking, cracking, or peeling)

"Paint was scratched in two different places. Dealership had the car for 5 days. Fixed to my satisfaction."

Terry S., OH (2017 Dodge Durango R/T 5.7-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

"Recall"

Anonymous, IN (2017 Dodge Durango GT 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Rear hatch glass is extremely easily prone to scratching."

Anonymous, MI (2017 Dodge Durango GT 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

"Slight Blower Noise - Reoaired at dealer in 2 hr"

Anonymous, MI (2017 Dodge Durango Citadel 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Compare 2017 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
VEHICLE SPEED CONTROL:CRUISE CONTROL
May 17 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Aug 31 2017
If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
What should you do:
Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V541000
Potential Number of Units Affected: 4
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