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    GREEN CHOICE

    Ford C-MAX

    EPA MPG: 39 mpg

    RECALL ALERT:
    There is 1 recall on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2017 Ford C-MAX has been recalled 1 time by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Ford C-MAX owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Loose/rattling heat shield

    "I am very aware of car issues that present new or unusual sounds or feel. I heard the rattle and took a look. I saw the shield had dropped but not fallen off. I took the car to the dealer and expected a repair but was told it needed to be replaced. Several hundred dollars later it was fixed."

    Anonymous A., IL (2017 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)
    Other/unsure

    "Ford tire lug nuts are inferior, swole up and had to get them ALL replaced at a cost of $130."

    Anonymous A., SD (2017 Ford C-MAX 2.0-L 4 Cyl plug-in hybrid)

    "The front tires wear out quickly in the front. I had to replace 3 of the OEM tires due to sidewall issues. A front tire sidewall blew out when hitting a curb at less than 5 miles per hour. A pothole caused a sidewall to blow even when other cars that hit the same pothole did not. One of the tires had a sidewall bubble."

    Anonymous, OK (2017 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    "trunk would not respond to button opening and closing. a couple of days to repair"

    Anonymous, (2017 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    In-dash navigation system (GPS)

    "GPS did not store preferences or previous destinations"

    Anonymous A., CA (2017 Ford C-MAX 2.0-L 4 Cyl hybrid)

    "Ford's Sync 3 system has been erratic since 30,000 miles, though Ford refused to honor the warranty to fix it. Specifically, the GPS map often goes off-road, though the car doesn't. Android Auto provides a convenient work-around."

    Anonymous, NY (2017 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "Premature rusting of disks due to low use, regenerative braking and metallic pads. Problem solved with new disks and ceramic pads."

    Anonymous, (2017 Ford C-MAX Energi SE 2.0-L 4 Cyl plug-in hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Warning lights

    "Occasionally (1/10 starts) car electronics were dead, unable to start. Replacing 12-volt battery made not difference. So mechanic disconnected the TCU for software upgrades and remote starting, and now the car starts every time."

    Anonymous, NY (2017 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Other climate system problem

    "Vents would not blow hot air, after a month or two I took it in. The thermostat and pump were faulty and had also been causing a coolant leak. We bled the coolant and replaced the parts and it was fixed."

    Anonymous, UT (2017 Ford C-MAX Energi SE 2.0-L 4 Cyl plug-in hybrid)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2017 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Ford vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Electric Motor
    NA
    EV Battery
    NA
    Engine Major
    NA
    Engine Minor
    NA
    Engine Cooling
    NA
    Engine Electrical
    NA
    Transmission Major
    NA
    Transmission Minor
    NA
    Drive System
    NA
    Fuel System/Emissions
    NA
    Exhaust
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    POWER TRAIN
    Jun 10, 2022
    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
    What should you do:
    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V413000
    Potential Number of Units Affected: 2925968
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