In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"On a long trip the display screen stopped working. We stopped the car and turned it off, waited a little while and turned it back on. Rebooting seemed to fix it."
Anonymous, TX (2018 Ford Edge Titanium 3.5-L V6)"Replaced screen"
Anonymous, CO (2018 Ford Edge Titanium 2.7-L V6 turbo)"Inaccurate data, wrong addresses, buildings 5 years old not in system. No available map updates available and I'm told none are planned. Routing is inaccurate. Data compared to a Garmin 61 that I installed because the in vehicle system is so unreliable."
Anonymous, CO (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)"System gives only 1/10 of a mile warning to make turns. System keeps reminding to obey traffic laws. System after you ask it to cancel route, asks you if you want to cancel route, have to answer yes or no. How annoying and stupid. The final straw is when I saw oil leaks and after 3 hours the dealer said the plastic oil pan is leaking and it would take 2 weeks to get to it."
Anonymous, FL (2018 Ford Edge Sport 3.5-L V6)"The GPS sometimes displays an icon indicating it's not working. The map still displays, but the location indicator wanders off the route. Once, on a trip to Tampa, the display showed me in the middle of Tampa Bay. When the GPS stops working, so does Android Auto. If I stop and shut down for a while (more than 20-30 minutes),the system works normally. This only happens intermittently on the first startup of the day."
Anonymous, FL (2018 Ford Edge Titanium 3.5-L V6)"The antenna module failed suddenly and had to be replaced, under warranty."
Anonymous, PA (2018 Ford Edge Titanium 2.0-L 4 Cyl turbo)"when the car needs updates I have to take it in to service"
Anonymous, MI (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)"I don't know if the nav system update installed properly, since no notification of successful installation is provided. There is no noticeable change in the maps displayed."
Anonymous, FL (2018 Ford Edge Titanium 3.5-L V6)"Clock not working. Stored information lost."
Bradley W., OH (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)"Voice control is as convoluted as the GPS. Amazing the weird answers it provides to simple queries."
Anonymous, CO (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)
"The dealer installed a software update but that did not fix the problem. They ordered a replacement part and we are waiting for it to arrive at the dealership. Other than that the Edge has been fine."
Bradley W., OH (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)