CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The dealer installed a software update but that did not fix the problem. They ordered a replacement part and we are waiting for it to arrive at the dealership. Other than that the Edge has been fine."Bradley W., OH (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)
"Inaccurate data, wrong addresses, buildings 5 years old not in system. No available map updates available and I'm told none are planned. Routing is inaccurate. Data compared to a Garmin 61 that I installed because the in vehicle system is so unreliable."Anonymous, CO (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)
"System gives only 1/10 of a mile warning to make turns. System keeps reminding to obey traffic laws. System after you ask it to cancel route, asks you if you want to cancel route, have to answer yes or no. How annoying and stupid. The final straw is when I saw oil leaks and after 3 hours the dealer said the plastic oil pan is leaking and it would take 2 weeks to get to it."Anonymous, FL (2018 Ford Edge Sport 3.5-L V6)
"when the car needs updates I have to take it in to service"Anonymous, MI (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)
"Clock not working. Stored information lost."Bradley W., OH (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)
"Voice control is as convoluted as the GPS. Amazing the weird answers it provides to simple queries."Anonymous, CO (2018 Ford Edge SEL 2.0-L 4 Cyl turbo)