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Although classified as a small SUV, Escape's relatively spacious interior stretches the definition of small. Offering a strong V6 and good handling, Escape delivers good ride quality Developed side-by-side with the Mazda Tribute, differences in ride quality plus certain differences in interior trim led us to rate the Escape slightly higher than the Tribute.
Alerts
There are 8 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

“Have had cruise control repaired twice. Works then breaks again. This is important as I use it to help keep my speed constant and under control.”

LINDA S., OH (2004 Ford Escape)

“dash and console could be more user accessible”

BOB P., TN (2004 Ford Escape)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

“The cloth seats are very comfortable--neither cold in winter or hot in summer. Heater and A/C are very good.”

GAYLE T., VA (2004 Ford Escape)

“The adjustable driver's seat is very comfortable - especially on long drives.”

NANCY F., OH (2004 Ford Escape)

“noisy A/C is fair”

BOB P., TN (2004 Ford Escape)

Value

Did you get what you wanted relative to the price you paid?

NA

What Owners Say

“The 2004 Ford Escape has been ideal. No problems at all. No costs at all.”

DOUGLAS A., VA (2004 Ford Escape)

“$18,000. very high reliability. very useful size and shape. no wheel alignments ever even mentioned by anyone. solid. very little maintenance. no water pumps. one clutch in 150K miles.”

KEVIN H., VA (2004 Ford Escape)

Would you buy this car again?

2004 vehicles
Ford Escape
Honda CR-V
Honda Element
Hyundai Santa Fe
Jeep Liberty
Jeep Wrangler
Mazda Tribute
Saturn Vue
Subaru Forester
Toyota RAV4
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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