Product Reviews

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The compact Escape is fully redesigned for the 2020 model year, with curvier styling, updated drivetrains, two hybrid models, and more standard advanced safety features. The new Escape is slightly longer, lower, wider and has more interior space than the outgoing model, yet it’s about 200 lb. lighter.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Predicted Overall Owner Satisfaction

Predicted Owner Satisfaction with:

Comfort

Includes seats, climate control, noise, and ride

Value

Did you get what you wanted relative to the price you paid?

Would you buy this car again?

2020 vehicles
Ford Escape
Kia Sportage
Mercedes-Benz GLC
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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