While the current Explorer is a vast improvement over its predecessor, it competed in a market with many more choices. Still, its steady ride and versatile, well-designed interior made for a well-rounded package. Its main drawbacks were an unrefined V6 engine and unimpressive performance on our off-road course. 
Alerts
There are 14 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2002 Ford Explorer has been recalled 14 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Boot around ball joint cracked, causing grease to leak out. Had to have the ball joint replaced. It was a sealed unit. Shop replaced it with a ball joint that you can add grease to."

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"Had to replace all ball joints. This is second time some had to be replaced"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"2nd time had to replace the front ball joints during life of car"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"Ball joint broke loose from upper plate causing wheel to tilt inward about 10 degrees. Dammage to front axle. replaced both baljonts and correponding parts"

P O., OH (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Shocks or struts

"On the advice of my Ford dealer I had worn struts replaced"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)

"Front strut developed a leak. Rear struts stopped damping rebound"

Thomas R., AZ (2002 Ford Explorer Limited 4.0-L V6)

"Front struts started leaking and had to be replaced. I notice a smoother ride!"

Leslie Y., TX (2002 Ford Explorer Limited 4.0-L V6)

"Vehicle has relatively low miles and the struts are leaking"

Gary P., NE (2002 Ford Explorer XLS 4.0-L V6)

"this is the second explorer (same year) shocks and struts every 2 years. Crack in the hatch both vehicles"

Anonymous, MN (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Struts were broken and one yoke also broken"

Norman C., NC (2002 Ford Explorer Limited 4.0-L V6)
Springs or torsion bars

"Noise, shaking"

A M., NC (2002 Ford Explorer XLT 4.0-L V6)

"Front torsion bar rubber anchors failed and had to be replaced"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"Rear spring had to be replaced"

Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)

"Needed to replace the rear springs and shocks. One spring (rear drivers side) was broken"

John H., MN (2002 Ford Explorer XLT 4.5-L V8)

"Both rear Springs Discovered to Be Broken"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Steering linkage (includes rack and pinion)

"A couple of pieces in the steering column failed, and we were unable to put the car in park. The entire column had to be replaced"

Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)
Steering wheel vibration

"The vehicle vibrates too much during driving and is not steady when driving on an uneven road. When turning the when to go forward or in reverse the vehicle makes a loud grinding noise"

Anonymous, MD (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Tie rods

"dealer found excessive play during oil change and inspection"

Anonymous, MO (2002 Ford Explorer Limited 4.5-L V8)

"major suspention problems"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"tie rod rusted threw and broke?"

John R., VA (2002 Ford Explorer Limited 4.0-L V6)

"Old car, needed replacement"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)

"uneven tire wear and tracking. First major problem with suv in the 13 yrs I've owned it"

Kenneth B., AL (2002 Ford Explorer XLT 4.0-L V6)
Tire wear is uneven

"Right front tire wearing excessively. Took in to a reliable front end shop for alignment. Was told it couldn't be aligned unless the upper ball joints and the front struts were replaced. My regular mechanic drove it and questioned that this work was needed. Would like to have a place to go for a reliable third opinion"

Anonymous, AR (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Wheel bearings

"Used to be changing wheel bearings was a simple easy job. Not anymore. Repair book does even recommend do it yourself. Expensive and time consuming"

John J., OH (2002 Ford Explorer XLT 4.0-L V6)

"The 2 front bearings went out first followed by the rear bearings a few months later"

William S., FL (2002 Ford Explorer XLT 4.0-L V6)

"One of the rear bearings failed over only 2 days, the wheel was in danger of coming off, and it was expensive for a simple part"

Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)

"Rear wheel bearing on one side required replacement. I don't recall for sure, but it had been in place for at least 150,000 miles, maybe since new (290,000 miles)."

Anonymous, NM (2002 Ford Explorer XLT 4.5-L V8)

"Rear wheel bearing totally came apart"

James M., TX (2002 Ford Explorer Limited 4.0-L V6)

"had to at different times , replace bearings,hub assemblys. Major suspension problems"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"The hub bearings on the front wheels were noisy and needed to be replaced"

Anonymous, MD (2002 Ford Explorer Limited 4.5-L V8)

"Front wheel bearing had to be replaced"

Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)

"Wheel bearings are expensive and the rear required alignment after replacement"

Anonymous, KS (2002 Ford Explorer XLT 4.0-L V6)

"had to replace 3"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Trim has come loose on outside at side and rear .Inside on door panel."

W H., NC (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"Running boards are coming off. Both the running board frame and vehicle body have rusted and disintegrated."

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Body panel below rear window of tail gate cracked, which broke seal and allowed water to gather, which subsequently froze and warped the panel"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"trim fell off of side. no accidents it just fell off"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)
Loose interior trim or moldings

"OLD AGE & fl HEAT CAUSING TRIM ISSUES...........WHAT THE HECK.........17 YEARS OLD!"

Anonymous, FL (2002 Ford Explorer Limited 4.5-L V8)

"Loose trim on interior rear passenger area"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"trim fixture one passenger door is loose"

Anonymous, CO (2002 Ford Explorer Limited 4.5-L V8)
Paint (fading, chalking, cracking, or peeling)

"Have had paint fading and patches of paint bubbling since 2005"

Anonymous, TX (2002 Ford Explorer Choice 4.0-L V6)

"slight rust on wheel wells"

Anonymous, MI (2002 Ford Explorer Limited 4.0-L V6)

"Top is completely rusted. Paint failed last year and rust came on quickly. Hood clear coat is peeling."

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"on pillars between doors black paint has faded and clear coat chiped off. Rear tailgate cracked"

Joanne D., OR (2002 Ford Explorer XLS 4.0-L V6)

"Cracked body panel on rear hatch under window"

Michael T., WA (2002 Ford Explorer XLT 4.0-L V6)

"Paint peeling from body. Was told Ford was aware of problems with 2002 model but claimed no responsibility. This problem started in 2003 and has progressed even now"

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"The paint is coming off the car in large pieces. There are missing paint patches all over the car and some are getting rusty. The hood is faded and peeling badly"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Paint is peeling off around front wheel wells and front hood"

Landon R., MN (2002 Ford Explorer XLT 4.0-L V6)

"The back door panel cracked in the middle. I have seen all Ford Explorers with the same problem, yet Ford never put out a recall on this issue"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)
Rust

"Surface rust on entire roof. Spots of surface rust where paint has bubbled off"

Anonymous, TX (2002 Ford Explorer Choice 4.0-L V6)

"14 years and 95000 miles in a city that loves winter salt and you get rocker panels that rust. They will not be fixed. when its bad enough I will junk the vehicle"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Support brackets for running boards rusted off. Had to replace entire running board on each side. There is still rust underneath on the rocker panels which will cause problems at some future time."

J F., AK (2002 Ford Explorer XLT 4.0-L V6)

"bottom of doors and frame rusting out"

Jeffrey A., MD (2002 Ford Explorer XLS 4.0-L V6)

"PAINT pealing off the roof"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"the body has rusted through behind the rear door on the passenger side of the vehicle. the hole is approx. 2" x 6". it is the only area of rust on the body"

James W., WI (2002 Ford Explorer XLT 4.0-L V6)

"Rocker panels only"

William I., MA (2002 Ford Explorer XLT 4.5-L V8)

"The only downfall of this Explorer is the rust and rot when you open the back doors, above the wheel well. It's dangerous for passengers entering and exiting the vehicle"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

"rocker panel rust"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"Rust around doors/running board"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"AC is failing"

Judy S., NC (2002 Ford Explorer Limited 4.5-L V8)

"Stopped working"

Anonymous, UT (2002 Ford Explorer XLT 4.0-L V6)

"In 2013, compressor BLEW apart under hood. Dealership said NEVER saw that happen before-ever. Pieces of aluminum spewed everywhere.However, they never mentioned the possibility filing a claim until 2 years later for factory "lemon" part. Repair cost was $1200.00"

Maureen R., AZ (2002 Ford Explorer XLT 4.0-L V6)

"Constant air leaks they cannot find"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"I have had the air compressor replaced as well as the thermostat. Both the AC and heater has had to have repairs"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"it failed and it's really expensive to replace"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)

"A/C was not blowing cold air, not even cool air"

Gail D., CA (2002 Ford Explorer XLS 4.5-L V8)
Automatic climate control

"Warm/Cold air control"

Anonymous, AZ (2002 Ford Explorer XLT 4.0-L V6)

"Air distribution box (containing doors/dampers) had to be replaced"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"AIR CANNOT BE DIRECTED TO THE CORRECT VENT"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Blower (fan) motor

"Excessive noise caused replacement"

C G., FL (2002 Ford Explorer XLT 4.0-L V6)
Heated or cooled seat controls

"dont work"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Needs a complete modulator replaced to the tune of $860 dollars as per the local authorized Ford dealer"

Richard R., VA (2002 Ford Explorer XLT 4.0-L V6)
Heater system

"Have had two $800 repairs on the heater"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)

"heater blend door broke"

Anonymous, IN (2002 Ford Explorer XLT 4.0-L V6)

"Temperature regulator flapper failed"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"Heating and cooling vent controls on front and rear system have both failed and do not respond to temp/air flow adjustments"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"Loud clicking when you turn the temperature control to hot.. No heat!!!!!!!"

John C., NY (2002 Ford Explorer XLT 4.0-L V6)

"Heat would not blow into right passenger area, creating a cold zone on that side of vehicle"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"Have had 2 of the air handler doors go bad since buying this vehicle - first was repaired (the door that shunts between heater and defroster) the second not repaired (door that selects inside vs outside air)"

William I., MA (2002 Ford Explorer XLT 4.5-L V8)
Refrigerant leaks

"1 to 2 times I need to add refrigerant"

Anonymous, CO (2002 Ford Explorer Choice 4.0-L V6)

"connections were old and dried out"

Anonymous, TX (2002 Ford Explorer Limited 4.0-L V6)

"Leaking hose - replaced and recharged"

Anonymous, TX (2002 Ford Explorer Eddie Bauer 4.5-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"EGR sensor failed causing engine warning light to stay on"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"check engine light was caused by intake manifold leak"

Thomas B., NJ (2002 Ford Explorer Premium 4.0-L V6)

"I was coasting down a hill and I started to pick up speed, I turned off the Overdrive and the Check Engine Light came on. Using my OBDII (Code P0402) EGR was bad (Flow Excessive). During Driving Cycle test failed and I now had Code P0401 (Flow Insufficient). Further research through You Tube, I was able to test the voltage at the Differential Pressure Feedback EGR (DPFE). The Signal Pin voltage range is 0.8 to 1.2 VDC. I measured 2.65 VDC. It was highly recommend to buy a Motorcraft part for the DPFE, several people complained the new non OEM parts failed upon installation or soon afterwards. I changed that part and once I complete the Driving Cycle and there were no failures. I cleared the code and I've gone approximately 1000 miles since with no further problems."

Greg B., CA (2002 Ford Explorer Limited 4.5-L V8)
Fuel pump

"car did not start due to no gas from fuel pump"

Anonymous, MN (2002 Ford Explorer XLT 4.0-L V6)

"Failing fuel pump resulted in intermittent crank/no start problem expensive repair"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)

"drove the vehicle all day. stopped to pick up dry cleaning and when I came back the truck would not start. did not like that feeling..... not able to keep going with my evening, had the truck towed to a repair shop...it was ready to roll by noon the next day. it was the original fuel pump, 16 years old. was not disappointed....glad it was me and not my wife....."

Walter T., PA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"It has gone out twice and once it caused me to leave the car for several days since they could not find the answer. Apparently when the fuel pump sensor went it also weaken the fuse and this also later went and when I went to pick up the car, the ca"

Jim B., CT (2002 Ford Explorer XLT 4.0-L V6)

"Attempted to restart vehicle after dropping off a friend, and could not do so. Had to flatbed it home. Mechanic replaced fuel pump"

Anonymous, NJ (2002 Ford Explorer XLT 4.0-L V6)

"Fuel pump failed"

Jim B., FL (2002 Ford Explorer XLT 4.0-L V6)

"Awfully expensive to repair. Failed without any prior warning or indication of a problem"

Wayne U., FL (2002 Ford Explorer Limited 4.0-L V6)

"Fuel system won't hold pressure due to failed check valve in fuel pump. Pump is in gas tank, so it's a big repair expense. Living with the issue, I have to crank the engine once to pressure the fuel system and then a second time to start the car"

Anonymous, OR (2002 Ford Explorer XLT 4.5-L V8)

"Intermittent non start. Had to have towed three times and when delivered to dealer would start so they could never tell exactly what was wrong. Ended up a back yard mechanic had a portable device to plug in when it would not start one of the times i"

Teri D., IA (2002 Ford Explorer Limited 4.0-L V6)

"Fuel pump failed Replaced"

Anonymous, OR (2002 Ford Explorer Limited 4.0-L V6)

"Car just would not start. then was ok for 3 weeks then stopped and had to tow to shop for fix"

Lacy A., FL (2002 Ford Explorer XLS 4.5-L V8)

"Driving on the freeway and the engine would just shut down. Definitely not getting any gas to the engine"

Gail D., CA (2002 Ford Explorer XLS 4.5-L V8)

"Fuel pump started to fail so was replaced"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)

"Would start and run fine, but on trips with multiple stops I.e. Shopping, would on the third or so restart, not turn over at all"

Anonymous, CA (2002 Ford Explorer 4.0-L V6)
Sensors (includes O2 or oxygen sensor)

"Mass air flow sensor failed at 128000 miles"

Anonymous, LA (2002 Ford Explorer XLS 4.0-L V6)

"The oxygen sensor went at125000 miles. It was expensive to replace but necessary due to enviromental restrictions"

Jim B., CT (2002 Ford Explorer XLT 4.0-L V6)

"O2 sensor and bad gasket. parts not that expensive but labor is"

Anonymous, OH (2002 Ford Explorer XLT 4.0-L V6)

"Continual problem, fix one thing then another goes. Planning on replacing the vehicle"

Ronald B., FL (2002 Ford Explorer XLT 4.0-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Bad ground between transmission/transfer case prevented AWD from engaging. Only discovered problem after replacing Ing lots of parts"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)

"4-W-D would not engage. Dealer diagnosed problem as a faulty electronic control box but I chose not to fix it."

Jon B., NY (2002 Ford Explorer Limited 4.0-L V6)

"Replaced unit that allows you to switch into and out of 4WD"

Michael T., WA (2002 Ford Explorer XLT 4.0-L V6)

"Stopped working"

Anonymous, ON (2002 Ford Explorer XLT 4.0-L V6)

"The 4WD stopped working. It needs the entire module replaced"

Joseph M., WA (2002 Ford Explorer XLT 4.0-L V6)
Differential

"After replacing the transmission that they rebuild transmission I was still experiencing a shuddering when I accelerate it and decelerated I was told it was due to the drive shaft propeller shaft and differential which I not had to replace which was just as bad and expensive as replacing the transmission"

Casimir A., MD (2002 Ford Explorer XLT 4.0-L V6)

"jerky and lots of noise. common problem with ford. 2001 model is consider one of the worst cars built. many problems"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Service technician at the dealer failed to read the instructions for the new style axle seals that caused seal damage when the differential was rebuilt, causing two returns to the dealer to correct (at no additional cost to me except time lost)."

Anonymous, CO (2002 Ford Explorer XLT 4.0-L V6)

"The Differential locked up and would not move from reverse to forward."

Anonymous, WA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Whining noise in the differentials"

Gary P., NE (2002 Ford Explorer XLS 4.0-L V6)

"very loud noise and vibration"

John C., NY (2002 Ford Explorer XLT 4.0-L V6)

"diff needs to be replaced"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Differential clutches- Bearings. The entire rear axle assembly was totally rebuilt by an authorized Ford dealer. 11,000 miles later I have the very same problem and the dealer will not correct. I have spent $7,863 dollars over the lifetime of the car"

Richard R., VA (2002 Ford Explorer XLT 4.0-L V6)

"fluid leaked and differential failed. Rear wheel bearing failed"

Anonymous, KS (2002 Ford Explorer 4.0-L V6)

"not kicking into gear after backing up. sounds coming from the rear end"

Anonymous, AZ (2002 Ford Explorer 4.0-L V6)
Driveshaft or axle

"Front driveshaft developed vibration & was replaced (likely its CV/universal joint). Not unreasonable @ approx. 290,000 miles."

Anonymous, NM (2002 Ford Explorer XLT 4.5-L V8)
Electrical failure

"car occasionally won't start. it's infrequent, but it's a big pain when it does happen"

Anonymous, OH (2002 Ford Explorer XLT 4.0-L V6)
Traction control

"Some vibration necessitated a $1,200 repair"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)
Transfer case

"Transmissions had to be completely rebuilt."

Mike P., CA (2002 Ford Explorer XLT 4.0-L V6)

"Would not change from 2x4 to 4x4, and was very loud and grinding. Had to be replaced"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Lost a gear"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)

"The problem was with the transmission - it needed to be rebuilt which is pretty much standard for a Ford with 95000 miles on it. The rebuild went fine, works like it should. I expect another 50000 miles from it"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"transmission was also rebuilt in 2009....did not plan on rebuilding it again in 2018. also did not want to purchase another vehicle at that time....this truck has been a blessing. purchased in 2006 it served as a school vehicle between Philadelphia.PA and the Univ. Of MD Eastern Shore in Maryland. Also used as to go back and forth to KOP daily until 2013... currently used as personal vehicle as needed daily."

Walter T., PA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Transmission totally failed, had to tow, est. repair $3000"

James M., TX (2002 Ford Explorer XLT 4.0-L V6)

"Had to rebuild transmission at 90,000 and again at 130,000. None cover by warranty."

Mike P., CA (2002 Ford Explorer XLT 4.0-L V6)

"Transmission went out suddenly. When I bought the vehicle, was under understanding it had rebuilt transmission. If so, this one only lasted 30K miles over 7 years."

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"Would not shift out of low!"

Bernard Z., NY (2002 Ford Explorer XLT 4.0-L V6)

"Transmission solenoid "blew" out the side of the casing, needed new housing as well as total rebuild"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)

"Third rebuilt transmission on this vehicle"

Anonymous, FL (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Transmission went at 90,000, cost $2200"

John R., VA (2002 Ford Explorer Limited 4.0-L V6)

"Transmission used aluminum bushings in the original design which wear and cause the transmission to skip gears during shifting. Replacement is all steel"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Rough shifting and OD light was flashing"

Brian B., FL (2002 Ford Explorer XLT 4.0-L V6)

"We replaced the transmission with a rebuilt one about 4 months ago. This is the first time we had any major problem with the transmission, although it was acting up periodically so we knew it would have to be replaced eventually"

Marie P., NY (2002 Ford Explorer XLT 4.0-L V6)

"Surprised had to replace transmission at approx 80k. Apparently, is a known weak spot in vehicle. Friend has had 2 transmissions in 150k"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)

"Installed rebuilt transmission which had to be repaired 11 months later"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

"I had to have the transmission rebuilt not only once but a year later I had to have it rebuilt again, there has been other problem areas but the transmission has been the most costly in repairs"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"On a cross country trip a tire was replaced and I was told that this contributed to a transmission failure because the tire did not match the other three and caused stress on the computerized system"

Frances V., VA (2002 Ford Explorer)

"Needed a complete rebuild of this tranmission. This is the third time I've had my 2002 Explorer replaced or rebuilt"

John H., MN (2002 Ford Explorer XLT 4.5-L V8)

"shifting erratically worn out -replaced"

Anonymous, GA (2002 Ford Explorer XLT 4.5-L V8)

"At 110,000 miles this vehicle required a complete rebuild because it is a closed transmission. As others have said before me...who was the genius that came up with this idea"

Teri D., IA (2002 Ford Explorer Limited 4.0-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"The ABS light comes on intermittingly. It will go of after parking and turning off the vehicle. may not come on again for few weeks"

William G., MD (2002 Ford Explorer XLT 4.0-L V6)

"The ABS system clicks off while driving and this (seems) to control the cruse control"

Frank R., TN (2002 Ford Explorer 4.0-L V6)

"ABS light came on. It appears there was no easy way to determining cause. Light started coming on only with sharp left turn. Then full time. Replaced several sensors before problem fixed"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"All I had to do was change the sensor after my buddy plugged his diagnostic machine onto the vehicle."

Scott T., MI (2002 Ford Explorer XLS 4.0-L V6)

"intermittent dashboard warning light on and off after 90000ks. Would "light" for a hundred Ks, then disappear for a period then on again for short period. Dealer traced problem to "cracked sensor" on first experience, then to "rust" and "grunge""

Anonymous, AB (2002 Ford Explorer XLT 4.0-L V6)

"ABS light is on. Cost to repair is too high considering age of the vehicle"

Ronald B., FL (2002 Ford Explorer XLT 4.0-L V6)

"Work vehicle only. Both differentials have metal in the fluid. Would cost more than $2000 including brake work and other fluids needed but the vehicle is not worth it. Waiting to buy a new vehicle"

Anonymous, OR (2002 Ford Explorer XLT 4.0-L V6)

"abs braking system no longer works"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)
Calipers

"2017 replaced brakes and rotors. Decided to replace calipers in 2018 due to noise/performance."

R L., MI (2002 Ford Explorer XLT 4.5-L V8)
Normal routine brake wear

"THIS is a 4-wheel drive explorer, thetas occasidonallyused to tow a 2-horse trailer,"

Henry S., NJ (2002 Ford Explorer XLT 4.5-L V8)

"With only 6000 miles per year of service, brake replacement seemed excessive."

Henry S., NJ (2002 Ford Explorer XLT 4.5-L V8)
Parking brake

"Can not use parking brake, will freeze and can not be driven"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)

"total rust out"

Neal V., VT (2002 Ford Explorer XLT 4.5-L V8)
Premature brake wear

"This has been a consistent issue since we bought the vehicle in 2003"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)

"pads lasted only 5,000 miles"

Neal V., VT (2002 Ford Explorer XLT 4.5-L V8)
Rotors

"Warped rotors that caused pedal pulsating and vehicle vibrations"

Michael C., NV (2002 Ford Explorer XLT 4.0-L V6)

"Rotors had to be replaced as I live a block from the ocean and the salt air corrodes the metal over a 4-5 year period"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"It was thought they were original equipment so getting 190K miles from them was probably good"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"The front rotors rusted out prematurely as California roads are not salted in the mountains to melt snow during the winter"

Anonymous, CA (2002 Ford Explorer 4.5-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"The door ajar feature is not functioning properly. It needs repaired but it's difficult to figure out which switch needs repaired or replaced so I drive with it on."

Kerry R., PA (2002 Ford Explorer XLT 4.0-L V6)

"Numerous latch/lock problems with rear hatch door"

Anonymous, TX (2002 Ford Explorer 4.0-L V6)
Seat belts

"seat belts do not retract & they are wearing out due to the fact that they won't retract correctly"

Glenda B., FL (2002 Ford Explorer Limited 4.0-L V6)
Seat controls - movement

"Front driver side seat will not move forward or back..."

W H., NC (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Sunroof

"The sunroof would have a pressure leak see a ring of moisture around it during the rain ordering any thunderstorm and then when the sun came it would dry up you never dripped in the cabin but it was very annoying it ruined the headliners around the Sunroof"

Casimir A., MD (2002 Ford Explorer XLT 4.0-L V6)
Tailgate, hatch or trunk

"Almost all Ford explorers around this age have cracked tailgates...there are websites devoted to this problem...it has to do with the plastic body and metal ford emblem expanding in cold weather and cracking the tail gate....ford has not owned up to this problem because its so massive they would take a hugh loss....very dissapointing. I see ford explorers every where with this same crack...i had it replaced twice at 500.00 a time"

Brian M., CA (2002 Ford Explorer XLT 4.5-L V8)

"Trim came loose inside tailgate which interfered with latching tailgate. I could not get it back in myself, but dealer got it back together and sealed with adhesive. It works correctly now."

J F., AK (2002 Ford Explorer XLT 4.0-L V6)

"The tailgate shocks are becoming weak & don't hold the lift gate high enough. It will stay up if I lift it up"

John H., NE (2002 Ford Explorer XLT 4.0-L V6)

"the tailgate window does not stay open in cool/cold weather"

Anonymous, CO (2002 Ford Explorer Limited 4.5-L V8)

"Cracking plastic on tailgate. Ford will not own up to the defect. Almost 2002 Explorers have this problem"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"lift gate crack in body panel ,ford aware of issue as seen on-line but refuses to correct this happens to all 2002 thur 2006 explorers"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"driveway plower backed into shelf in garage causing major damage"

Anonymous, NY (2002 Ford Explorer 4.0-L V6)

"Defective design acknowldged by Ford- will fix once free of charge; after that,customer responsibility to fix their design flaw when it recurs- on 4th now!. Outrageous!"

Charles H., GA (2002 Ford Explorer XLT 4.5-L V8)
Windows

"I've had to replace all four of the inner workings of the windows. They stopped working completely. And, after replacing the insides, I had to replace a switch that stopped working"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"The power window motors have needed to be replaced"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Alternator started to fail causing battery to die on a couple of occasions, but when AAA would check it, their tests came back as the alternator was OK. Then on a road trip of like 150 miles from home, while leaving our destination, vehicle just died while driving it and had to wait for a tow."

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)

"the Alternator stop charging the battery and caurse it to fail, was told that needed new battery, then discovered the problem was Alternator"

Robert P., GA (2002 Ford Explorer XLT 4.0-L V6)

"First replacement since purchase"

Anonymous, IL (2002 Ford Explorer XLS 4.0-L V6)

"replacement of tem"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Battery (not hybrid or electric)

"fail because of alternator, service personal did not catch the real problem"

Robert P., GA (2002 Ford Explorer XLT 4.0-L V6)
Coil

"When driving the vehicle it would run rough. Had to be replaced 2 times."

J N., WY (2002 Ford Explorer XLT 4.5-L V8)

"Ignition coils started failing , replaced all of them"

James H., MO (2002 Ford Explorer Limited 4.5-L V8)

"Coil did not actually fail but the connections to the coil did fail - not enough contact to energize the coil. (#1 cylinder)"

John M., MI (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"Had to replace the #2,3,4, and 8 coils"

Anonymous, VA (2002 Ford Explorer XLT 4.5-L V8)
Electronic ignition

"Had the number 8 cylinder ignition coil fail leading to a very rough idle and operation. Part not terribly expensive or hard to replace."

Anonymous, MO (2002 Ford Explorer XLT 4.5-L V8)
Engine harness

"The engine harness for the ignition coils was dried up and deteriorated. The harness was obsolete so it was partially rebuilt. It took time to receive the parts. Parts and labor was approximately $1200"

Gregory B., CA (2002 Ford Explorer Limited 4.5-L V8)
Ignition switch

"Key is difficult to insert"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)
Spark plugs or wires failure

"spark plug wires need to be replaced & throttle body (fuel system) needs cleaning out"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)

"Had to replace the #2,3,4 and 8 spark plugs"

Anonymous, VA (2002 Ford Explorer XLT 4.5-L V8)
Starter

"This vehicle has always needed a new battery after somewhere between 36 and 42 months after installation. It also was always terribly hard to jump start. The starter apparently was the cause of that - now that the starter has been replaced the vehicle starts with less noise and apparent effort than since I bought it in 2003."

John G., GA (2002 Ford Explorer XLT 4.5-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"with doors locked alarm will go off at ant time it may decide to. indicator on dash will say door ajar when they are not. to keep alarm from waking the neighbors at 3AM I have to not lock the doors. Now indicator says door ajar all the time"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"door locks, horn, lights. constant on & off of all the above. had to have computer module replaced. TWICE"

Art S., CA (2002 Ford Explorer XLT 4.0-L V6)
Cruise control

"There is a recall on the cruse control which I have not addressed yet. it does not work correctly. I have figured out how to get it to work, but by the usual method. I had to replace the sensor on the brake master cylinder that is a part of the cruse control system"

William G., MD (2002 Ford Explorer XLT 4.0-L V6)

"The ABS has direct control over the cruise control"

Frank R., TN (2002 Ford Explorer 4.0-L V6)

"Speed control deactivation switch recall"

Anonymous, NJ (2002 Ford Explorer XLT 4.0-L V6)
Gauges

"Had to replace the 4x4 module. Had to replace the key cylinder the key could not insert into the key cylinder to start up the vehicle"

Anonymous, CO (2002 Ford Explorer XLT 4.0-L V6)

"Fuel gage does not work. Overhead inside light remains on after start up. Open door remains on after start up"

Anonymous, TN (2002 Ford Explorer XLS 4.0-L V6)

"The electric odometer, clock and temperature works intermittently but mostly off. The dealer quoted $700.00 to repair. I did not have it repaired"

Robert E., MI (2002 Ford Explorer 4.0-L V6)
Headlights

"Headlight control stalk failed. Replaced for $299.00. Fist could not change between beams, hi and low. Then would turn lights on when the car had been sitting with no one in it draining battery totally"

Tom M., NJ (2002 Ford Explorer Limited 4.0-L V6)

"AUTOMATIC HEADLIGHT CONTROL STOPPED WORKING"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Horn

"I have had lots of electrical problems, one the horn just goes off by itself and cannot even shut it off w/o disconnecting power it burned itself out"

Anonymous, MN (2002 Ford Explorer XLT 4.5-L V8)
Interior lights

"Have to be very careful the interior lights turn off or the battery will go dead"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Keyless entry

"Afer fixing key issue the keyless entry no longer works"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Warning lights

"Door ajar warning (light and sound) intermittently displaying. Not a serious problem, but very annoying."

Anonymous, LA (2002 Ford Explorer XLS 4.0-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Lost a gear"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)
Rough shifting

"valve body gasket is bad. its a common problem with this transmission 5r55e"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)

"Sometimes you had to rev the engine and then left off the gas before it would shift then only with a bang"

Brian B., FL (2002 Ford Explorer XLT 4.0-L V6)
Slipping transmission

"Must disengage overdrive as truck will shudder above 50 mph as gear and torque converter don't lock in"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"Trouble shifting when cold"

Anonymous, AL (2002 Ford Explorer Value 4.0-L V6)

"Continuing transmission issues even after rebuild"

Anonymous, FL (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"I had the oil in the transmission changed and the slipping problem went away"

Anonymous, UT (2002 Ford Explorer Limited 4.5-L V8)

"after sudden stops (auto transmission car) can sometimes be briefly unresponsive to accleration"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"takes a few seconds from 1st gear to 2nd Have to ease off gas to make switch"

Rick F., SC (2002 Ford Explorer XLT 4.0-L V6)
Transmission computer

"Within a few weeks of putting on the tire that did not match the other three, the car began making lots of noises which got louder and louder, and within a short time, the vehicle quit moving altogether"

Frances V., VA (2002 Ford Explorer)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Had one or more of the three catalytic converters come apart and block the exhaust system making the vehicle limited to extremely low speed (less than 25 mph) with no power or ability to up shift."

Anonymous, MO (2002 Ford Explorer XLT 4.5-L V8)
Exhaust leaks

"Leaky joint between catalytic converter and muffler. Repair was simple and inexpensive, by my local mechanic"

Jon B., NY (2002 Ford Explorer Limited 4.0-L V6)

"pipe from cat leaked. garage was able to weld a sleeve over it"

Anonymous, ME (2002 Ford Explorer XLS 4.0-L V6)

"exhaust pipe broke between catalitic converter and rear muffler. replaced it with a pivoting repair kit"

P O., OH (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Have had one leak behind cataletic converter and pipe.Had it repaired"

D B., NY (2002 Ford Explorer XLT 4.0-L V6)
Muffler

"just time to replace"

Jeffrey A., MD (2002 Ford Explorer XLS 4.0-L V6)

"Rusted out needed to be replaced"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Pipes

"see prior answer"

Anonymous, ME (2002 Ford Explorer XLS 4.0-L V6)

"Exhaust pipes are not stainless and rotted out, I was able to splice in repair"

Martin M., MI (2002 Ford Explorer 4.0-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Spark Plug blew out of cylinder head"

Anonymous, FL (2002 Ford Explorer XLT 4.5-L V8)
Engine rebuild or replacement

"Brought it in to be serviced at the local Ford dealership, they returned the truck back to me with no oil in it. Had to replace the engine due to this....they would not take ownership of it,spent over 5000.00 replacing the engine"

Brian M., CA (2002 Ford Explorer XLT 4.5-L V8)

"98,000 miles, connecting rod bearing failed after short period of noise and vibration"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"The timing chain has an interior tensioner that will suddenly go out, which it did. It costs nearly 3K to replace and parts are only available from dealer. For 2K more I replaced the engine"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"Engine developed serious knocking sound that was enough to vibrate the vehicle. Replaced engine with used engine from salvage yard at 168,000 miles"

John M., MI (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Head gasket

"Intake manifold cracked, coolant leaked out had to replace entire manifold. They showed it to me was metal and plastic together they said they replace all the time"

Anonymous, MN (2002 Ford Explorer XLT 4.5-L V8)
Timing belt or chain

"tensioner of the timing belt was knocking. engine removed to replace tensioner and timing belts (front and rear). Belts were due to be replaced."

Donald U., GA (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"The timing chain is going, it hasn't gone yet. I'm not sure if I will sink the money into that repair when it happens."

Scott T., MI (2002 Ford Explorer XLS 4.0-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"It leaks around the back window so things in the back get wet. It also leaks around the front windshield. Water will drip from the overhead console and the sun visors."

Anonymous, WA (2002 Ford Explorer Limited 4.5-L V8)

"Had a water leak on the top of the wind shield. At first thought it was a the wind shield, but found out the water was coming in through the base of the roof cargo rails"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)

"Leaking water which seems to be coming from the roof. It drips down trough the interior light buttons. It is substantial amounts when it is raining heavily"

Anonymous, NH (2002 Ford Explorer XLT 4.0-L V6)
Seals and/or weather-stripping

"The seals around the front doors allow water to get in and freeze during the winter. This will not allow the doors to open and if they do, the locks freeze so they can not be shut. An ongoing issue with this vehicle"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)
Squeaks or rattles

"Squeaks and rattles quite a bit probably due to age."

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"See previous"

A M., NC (2002 Ford Explorer XLT 4.0-L V6)

"I hear road noises and sqeaking from back axle occasionally. I have been told the shocks need to be replaced"

Anonymous, FL (2002 Ford Explorer XLS 4.0-L V6)

"Rattles in back"

Joe W., ID (2002 Ford Explorer XLT 4.0-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The computer did not work well and the service engine light wouldn't shut off. The air intake wasn't getting the correct signals causing the engine to choke and lose power"

William S., FL (2002 Ford Explorer XLT 4.0-L V6)
Oil leaks

"Oil pan gasket is worn and needs repair"

Michael O., FL (2002 Ford Explorer XLS 4.0-L V6)

"Oil leaking from several places"

Anonymous, AL (2002 Ford Explorer Value 4.0-L V6)

"I was informed I needed a new oil pan gasket, it's leaking badly all away around. I told them there are no oil spots on my driveway and the technician I spoke with at Express tire in National City, made me feel like I was lying. Upon my return home, there were light oil spots of the driveway, nothing as major as he made it sound. Parts and labor was approximately $365"

Gregory B., CA (2002 Ford Explorer Limited 4.5-L V8)

"oil leaks from the vehicle & the mechanics cannot find where it is coming from"

Glenda B., FL (2002 Ford Explorer Limited 4.0-L V6)

"The oil is leaking around the pan gasket but is not bad. I check the oil weekly and have not had to add 1 quart since Jan 2015"

Anonymous, FL (2002 Ford Explorer XLS 4.0-L V6)

"Needed to replace engine manifold gasket"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"It's not listed, but the intake manifold needed to be replaced. It is a plastic part and this was the 2nd time in the life of the vehicle it has needed this repair. The last only about 5 years ago. When it failed coolant leaking from it also damaged 4 coils and 2 injectors. To add insult to injury. The replacement was defective (had a hole in it) and it needed to be replaced again after just 5 days"

John G., GA (2002 Ford Explorer XLT 4.5-L V8)

"had to replace the intake manifold"

Anonymous, MO (2002 Ford Explorer Limited 4.5-L V8)

"I was in a minor collision where I rear ended another car. I let my foot off the brake and hit the car in front of me. It was enough to cause a minor antifreeze leak. My mechanic was able to repair my car in less than a day!"

Greg B., CA (2002 Ford Explorer Limited 4.5-L V8)

"Intake manifold leaking antifreeze, needed replacing"

James H., MO (2002 Ford Explorer Limited 4.5-L V8)
Overheating

"For an unknown reason the engine started overheating. I had to go to the mechanic right away."

Anonymous, WA (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Thermostat

"Thermostat an housing had to be replaced due to leaking"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"Froze wouldn't eject or load."

Jack W., CA (2002 Ford Explorer)

"CD player reads error, discs get stuck in the player"

Anonymous, NH (2002 Ford Explorer XLT 4.0-L V6)

"will not eject cd's properly"

Mary B., GA (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Display screen goes blank

"No longer tells mileage or direction , flashes on maybe once or twice a year"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.0-L V6)

Compare 2002 Models

No Data Available
Recalls
PROVIDED BY
VEHICLE SPEED CONTROL
Oct 13 2009
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Summary:
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
What should you do:
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
For more information:
FORD'S RECALL CAMPAIGN NUMBER IS 09S09.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 09V399000
Potential Number of Units Affected: 4500000
EXTERIOR LIGHTING:HEADLIGHTS
May 11 2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Summary:
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
What should you do:
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES PRODUCED BY THE VEHICLE MANUFACTURER.IN ORDER TO DETERMINE IF YOUR AFTERMARKET LAMP ASSEMBLY IS AFFECTED BY THIS NONCOMPLIANCE, PLEASE REVIEW THE LIST OF MODEL NUMBERS PROVIDED TO US BY DOPE, INC.THE LIST CAN BE FOUND UNDER "DOCUMENT SEARCH" LOCATED AT THE BOTTOM OF YOUR SCREEN. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 09E025000
Potential Number of Units Affected: 42540
EXTERIOR LIGHTING
Apr 07 2009
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Summary:
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
What should you do:
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES PRODUCED BY THE VEHICLE MANUFACTURER.IN ORDER TO DETERMINE IF YOUR AFTERMARKET LAMP ASSEMBLY IS AFFECTED BY THIS NONCOMPLIANCE, PLEASE REVIEW THE LIST OF MODEL NUMBERS PROVIDED TO US BY SABERSPORT.THE LIST CAN BE FOUND UNDER "DOCUMENT SEARCH" LOCATED AT THE BOTTOM OF YOUR SCREEN.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 09E012000
Potential Number of Units Affected: 16270
VISIBILITY:GLASS, SIDE/REAR
Dec 11 2007
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Summary:
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
What should you do:
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
For more information:
THIS RECALL ONLY PERTAINS TO CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS, LTD. (DOT-430) AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED ABOVE. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 07E104000
Potential Number of Units Affected: 1657
VEHICLE SPEED CONTROL
Aug 03 2007
THIS COULD RESULT IN AN UNDERHOOD FIRE.
Summary:
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
What should you do:
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
For more information:
FORD RECALL NO. 05S28.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION;S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 07V336000
Potential Number of Units Affected: 3600000
EXTERIOR LIGHTING
May 24 2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Summary:
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
What should you do:
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY THE VEHICLE MANUFACTURERS.FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS."CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 06E049000
Potential Number of Units Affected: 27176
SEATS:FRONT ASSEMBLY:RECLINER
Apr 10 2006
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Summary:
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
What should you do:
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673. THIS IS A SUPPLEMENT TO A PREVIOUS RECALL CAMPAIGN (03V281).
For more information:
FORD RECALL NO. 03S04. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 06V114000
Potential Number of Units Affected: 8585
EXTERIOR LIGHTING
Mar 23 2006
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Summary:
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
What should you do:
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
For more information:
THIS RECALL ONLY PERTAINS TO PRO-A MOTORS AFTERMARKET LAMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS."CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 06E026000
Potential Number of Units Affected: 61944
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Sep 13 2004
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
Summary:
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
What should you do:
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
For more information:
FORD RECALL NO. 04S20.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 04V442000
Potential Number of Units Affected: 955732
SEATS:FRONT ASSEMBLY:RECLINER
Aug 05 2003
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Summary:
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
What should you do:
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
For more information:
FORD RECALL NO. 03S04.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 03V281000
Potential Number of Units Affected: 1552880
STRUCTURE
Mar 07 2003
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Summary:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
What should you do:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
For more information:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 03V094000
Potential Number of Units Affected: 3674
TIRES:SIDEWALL
May 24 2001
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
Summary:
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
What should you do:
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
For more information:
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 01V171000
Potential Number of Units Affected: 52000
TIRES:TREAD/BELT
May 22 2001
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Summary:
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
What should you do:
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
For more information:
NHTSA CAMPAIGN ID Number: 01X001000
Potential Number of Units Affected: 13000000
VISIBILITY:GLASS, SIDE/REAR
Apr 10 2001
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
Summary:
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
What should you do:
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
For more information:
FORD HAS DECIDED TO CONDUCT A SPECIAL SERVICE CAMPAIGN TO INSPECT AND TORQUE THE LIFTGATE GLASS BRACKET ON AFFECTED VEHICLES. OWNERS CAN CONTACT FORD AT1-800-392-3673, CONCERNING THIS PROGRAM.
NHTSA CAMPAIGN ID Number: 01I010000
Potential Number of Units Affected: 50224
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