2014 Ford Explorer Reliability - Consumer Reports
This version of the Explorer switched to a car-based platform. It has a roomy and practical interior, a usable third-row seat and generous cargo capacity. It also has a steady and compliant ride, along with respectable fuel economy. Ultimately though, the Explorer still falls a bit short of the best in this competitive class.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Explorer will be much less reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Ford Explorer has been recalled 6 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01
02*
03
04
05
06*
07
08
09
10
11*
12
13
14
15
16
17
18
19
20*
21
Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Backup camera is very fidgety. Some times there is not picture, and then sometimes it works. Currently the picture is reversed. Ford says we need new camera. I think they are full of it."

Anonymous, TX (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Camera sometimes doesn't work. Most of the time it does work. It's flaky."

Anonymous, AL (2014 Ford Explorer Limited 3.5-L V6)

"Bad design. The camera lens became cloudy/etched and unable to see. I've talked to other owners who experienced the same issue. Only option is replacement at $300+. The camera either needs a protective, replaceable see thru lens cover or utilize VW's design of a camera that retracts and only is used while backing."

Anonymous, NY (2014 Ford Explorer Limited 3.5-L V6)
Display screen freezes up

"The screen was black and frozen. I was able to turn the heat on using voice commands"

William P., IL (2014 Ford Explorer XLT 3.5-L V6)

"During the boot of the system (when you start the car) the scrolling blue display will freeze and stay on display. You can avoid this by turning the radio on and off or waiting 60 seconds before inserting the key to start the car"

Anonymous, IL (2014 Ford Explorer Base 3.5-L V6)

"The display screen froze and I had to reboot the system"

Anonymous, PA (2014 Ford Explorer XLT 3.5-L V6)

"Part of same update problem"

H N., AZ (2014 Ford Explorer Limited 3.5-L V6)

"The display screen would respond incorrectly to the quadrant that was touched"

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)
Display screen goes blank

"The Ford Sync system has had major issues. Recently Ford extended the Sync warranty to 5 years unlimited miles. Somehow the backup camera and GPS system was not covered and it all goes thru the Sync unit."

Anonymous, TX (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The display in the Explorer will randomly go completely blank. This includes the Display and the driver instrument gauges as well."

Christopher A., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Driving down the road, the system resets itself often. I sometimes see a MS Windows display. When this happens I have no radio or visual controls or backup camera. On occasion, it gets into a reboot loop where it continually reboots and reboots"

Steve G., VA (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Dashboard (speedometer, odometer, fuel guage, etc.) has ocassionaly blanked out. Usually corrects itself in 10-15 seconds"

Anonymous, NJ (2014 Ford Explorer XLT 3.5-L V6)

"screen blanks"

Anonymous, TN (2014 Ford Explorer Limited 3.5-L V6 turbo)
External music device interface (e.g., smart phone, MP3 player)

"It is really hard for Sync to play music from my smart phone and voice the map directions from my smart phone. Sometimes it will do both. sometimes it won't."

Anonymous, CA (2014 Ford Explorer)

"If one is playing something off a hardwired iPhone, not bluetooth, it will frequently freeze. It's a piece of crap"

Timothy E., MA (2014 Ford Explorer XLT 3.5-L V6)

"I to date after trips to the Dealer am able to send or receive phone calls through the system"

Anonymous, TX (2014 Ford Explorer Base 3.5-L V6)
In-dash navigation system (GPS)

"GPS mapping system would occasionally provide a route that was inconsistent with the best route. Sometimes would result in causing us to backtrack on a route."

Mark V., CA (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Did not happen in the last 12 mo"

Thomas M., TX (2014 Ford Explorer XLT 3.5-L V6)

"The GPS did not have newer roads. Tried getting an update from Ford and it still did not include roads. (By roads I mean major highways. ) Can no longer use since it is so unreliable."

Anonymous, NC (2014 Ford Explorer)

"Icon representing car on map will randomly be off the road - even showing me driving through a lake once. Had car in 3 times, including GPS receiver replaced, in-dash system replaced and s/w upgraded. Problem still isn't resolved"

Anonymous, KS (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Car has been in for complete unit reprogramming 3 times. Among many problems the GPS refused to take key input"

Anonymous, MA (2014 Ford Explorer Limited 3.5-L V6)

"Route would fail mid-route"

William B., OH (2014 Ford Explorer Limited 3.5-L V6)

"The system has a problem tracking the location of the vehicle on the map. The car icon (at times) is indicating that the car is off to the right (mostly) of the actual path or road that the vehicle is traveling. It will lose the vehicle's location o"

Anonymous, SC (2014 Ford Explorer Limited 3.5-L V6)

"The in-dash navigation system prevents many touch commands from being made while the vehicle is in motion as a safety feature. This feature should be disabled when there is a front seat passenger, who can safely enter commands"

Anonymous, NY (2014 Ford Explorer Sport 3.5-L V6 turbo)

"loss of info"

Anonymous, TN (2014 Ford Explorer Limited 3.5-L V6 turbo)

"Often of track, slow response"

Anonymous, ON (2014 Ford Explorer XLT 3.5-L V6)

"gps gave wrong directions"

Anonymous, CA (2014 Ford Explorer XLT 3.5-L V6)

"The in-dash navigation system is cumbersome and not intuitive at all. In addition, voice commands frequently do not yield the result you are seeking"

Cathy C., TX (2014 Ford Explorer XLT 3.5-L V6)

"Sometimes it does not know the address given"

Judy R., IL (2014 Ford Explorer XLT 3.5-L V6)

"Had to replace SIM Card."

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"My phone will no longer pair with the car although the dashboard indicator says that it is. I do not like answering the phone manually - very unsafe."

Anonymous, WI (2014 Ford Explorer XLT 3.5-L V6)

"Sync frequently looses connection with my phone and will not find my phone unless i turn off the blue tooth from Sync and then reconnect. Also sometimes when I start the car up Sync turns my air conditioning on to MAX. This occurs even when it is freezing outside."

Anonymous, CA (2014 Ford Explorer)

"unreliable phone connection, do not use phone pairing now"

Anonymous, IN (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The sync does not always recognize the voice commands"

Anonymous, PA (2014 Ford Explorer XLT 3.5-L V6)

"It seems to lose the sincying information often. Every time I had to sync again the same cellphone iPhone 4S.So when that happens you cannot send/receive from the car"

Anonymous, WA (2014 Ford Explorer Base 3.5-L V6)

"Does not work"

George P., TX (2014 Ford Explorer Limited 3.5-L V6)
Radio

"I have no way of knowing for sure but ever since they worked on my climate control my AM reception is terrible. They said I would need a new radio to solve the problem"

Anonymous, MO (2014 Ford Explorer Limited 3.5-L V6)
Routine software updates

"Keeps using my phone to call for updates but they never download"

Pamela F., MO (2014 Ford Explorer Limited 3.5-L V6)
Steering wheel controls

"Cruise control will not engage sometimes."

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)
Voice control commands

"When using voice commands to initiate GPS functions, the system can be extremely frustrating because it does not accurately sense the spoken commands. Overall, the voice command functions are horrible"

Anonymous, NY (2014 Ford Explorer Sport 3.5-L V6 turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The air conditioner stopped working. Brought to VIP - compressor was replaced at a cost of $800.00 which upset me, but that's the only problem I've had w/this vehicle, so will not complain about it."

Barbara B., ME (2014 Ford Explorer Base 3.5-L V6)

"Air conditioner compressor had to be replaced at 28000 miles"

Rudolph V., PA (2014 Ford Explorer XLT 3.5-L V6)

"Suddenly stopped working in a trip"

Frank G., VA (2014 Ford Explorer XLT 3.5-L V6)

"The bolt that holds the compressor clutch in place came off and was lost and the clutch quit working. The dealer could not get another bolt and the clutch is a non-replaceable part so the entire compressor assembly had to be replaced"

Brian N., MI (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"The AC system was working fine and I shut it off at a store and when I came out it no longer worked. It was a very hot day"

Anonymous, PA (2014 Ford Explorer XLT 3.5-L V6)

"Compressor replaced while under factory warranty in 2016. Another compressor replaced July 2019."

Anonymous, (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"Air Conditioner just stopped working in July. Unit was replaced on extended warranty"

Anonymous, NS (2014 Ford Explorer Limited 3.5-L V6)

"Compressor froze (2nd compressor it was repaired once before) this caused the belt to shred and caused the alternator to stop charging. The car died before I could make it home or to the dealer"

Anonymous, PA (2014 Ford Explorer XLT 3.5-L V6)

"Clutch exploded"

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)
Automatic climate control

"ac blender for air conditioning , $35.00 part 20 minute self install $300 dollar Dealer fix....Ford knows they have a lot of problems with this issue...no acknowledgement..."

Anonymous, FL (2014 Ford Explorer Limited 3.5-L V6)

"WE HAVE DUAL CLIMATE CONTROLS FOR FRONT AND THE DRIVERS SIDE WOULD COOL, BUT THE PASSENGER SIDE BLEW ONLY HOT AIR NO MATTER HOW LOW YOU SET IT."

Anonymous, IL (2014 Ford Explorer XLT 3.5-L V6)

"Servo motor stoped on one of damper doors"

Leonard F., PA (2014 Ford Explorer Limited 3.5-L V6)

"Automatic temperature control did not control the air conditioning. heated air would come out of the vents instead of cool air"

Gregory S., CA (2014 Ford Explorer Limited 3.5-L V6)

"The climate control for the 2014 Ford Explorer is not great. There are not enough buttons outside of the control screen, and operating the control screen can be distracting. Additionally, the buttons that are available often don't work, and you still need to go into the control screen."

Hunter C., CA (2014 Ford Explorer Limited 3.5-L V6)

"The dual temp sensor went out on the passenger side"

Anonymous, CO (2014 Ford Explorer Sport 3.5-L V6 turbo)

"It took them 3 times to get the problem fixed and I ended up having to pay for it"

Anonymous, MO (2014 Ford Explorer Limited 3.5-L V6)

"The HVAC system would blow cold air out of the drivers side vents while the passenger side was blowing hot air, irrespective of the temperature settings"

Anonymous, BC (2014 Ford Explorer Limited 3.5-L V6)

"Passenger side a/c blows constant cold air even when heater is on"

Jerry C., TX (2014 Ford Explorer XLT 3.5-L V6)

"Had to replace the actuator after the A/C function was blowing hot air"

Anonymous, AL (2014 Ford Explorer XLT 3.5-L V6)

"The damper is stuck or motor quit and only blows cold air on passenger side."

Anonymous, NC (2014 Ford Explorer XLT 3.5-L V6)
Blower (fan) motor

"Blower for rear of car never functioned properly, and now does not function at all."

Anonymous, TX (2014 Ford Explorer Sport 3.5-L V6)

"It started in March. The unit was blowing hot air vs. cold air. I was receiving engine heat vs. air. There was a problem with the motor that open and closes internal chambers. Cold air was being generated, but the motor was faulty, that opened the appropriate duct door (if that's what you call it)"

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)
Condenser

"Condenser got a hole in it and A./C failed. Smoke a the coolant leaked out"

Anonymous, CA (2014 Ford Explorer Limited 3.5-L V6)
Heated or cooled seat controls

"cooled seat would only work at intermittent levels, both seats have had their motors replaced twice"

Anonymous, AB (2014 Ford Explorer)
Heater system

"the right side dual system blew only cold air. Heating system had to be repaired."

Anonymous, OK (2014 Ford Explorer)

"Passenger heater quit working"

Anonymous, IA (2014 Ford Explorer XLT 3.5-L V6)

"Temperature would not rise to comfort level"

Donald L., IN (2014 Ford Explorer XLT 3.5-L V6)

"Passenger side temperature climate control would increase without being touched,"

John H., FL (2014 Ford Explorer XLT 3.5-L V6)

"The heater system failed on the passenger side of the dual system"

Anonymous, CO (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The heater was not working on the passenger side front. It stated when the weather was getting colder, of course."

Anonymous, NM (2014 Ford Explorer Limited 3.5-L V6)

"Dual heat control stopped working in fall of 2019. Fixed in winter of 2020."

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)
Refrigerant leaks

"Leaking schrader valve"

Anonymous, LA (2014 Ford Explorer XLT 3.5-L V6)

"May 2018 experienced cooling issues. A/C was not blowing cold air. Ford dealer kept vehicle 3 days to check for leak. No leak was located. Ford dealer performed vacuum of A/C system, added leak detection dye, and recharged system. Cooling system worked fine till April, 2019. Returned to Ford dealer due to A/C system not cooling. Dealer kept vehicle over night. Located refrigerant leak at A/C recharge valve. Preformed vacuum of A/C system and added refrigerant. I re-purchased Ford dealer extended warranty at 99,999 miles. Both A/C repairs cost me $100 deductible per repair."

Gary H., FL (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"A/C lines under the vehicle corroded, causing all of the refrigerant to leak out of the system. All of the lines to be replaced at a cost of almost $3,000"

Anonymous, VA (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Leak on refrigerant lines to rear a/c unit"

Victor L., NY (2014 Ford Explorer XLT 3.5-L V6)

"First low refrigerant leak first occurred July 2018. Vehicle was in dealer for 3 full day. Refrigerant leak traced to fill valve. Low refrigerant occurred July 2019. Compressor was replaced."

Anonymous, (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"A/C stopped working. The technician found a leak at the rear line going to the rear air. It was fixed under the service contract I purchased."

Anonymous, (2014 Ford Explorer Sport 3.5-L V6 turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Front windshield exterior pillar molding does not stay attached."

Gregory S., CA (2014 Ford Explorer Limited 3.5-L V6)

"trim piece on right side of windshield has blown off twice in the last 2 years"

Anonymous, MI (2014 Ford Explorer XLT 3.5-L V6)

"Took the ford people 3 visits to discover the noise was coming from loose trim pieces"

Keith S., MI (2014 Ford Explorer XLT 3.5-L V6)

"Molding around front windshield allowed high level of wind noise"

Anonymous, WI (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The round cover in the front bumper popped off"

Marshall S., IL (2014 Ford Explorer Sport 3.5-L V6 turbo)

"There is a known rattle in the plastic tray at the base of the windshield. It sounds like a swarm of bees. The dealer says sometimes they just can't get it fixed. Ford knows about it but won't redesign the connectors to stop the problem"

David D., GA (2014 Ford Explorer Limited 3.5-L V6)

"The plastic front molding under the car keeps coming off. Have it fix several times and put it in place and keeps coming off"

Anonymous, FL (2014 Ford Explorer Base 3.5-L V6)

"Trim fell off, and glass trim on door got easily chipped up"

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)
Loose interior trim or moldings

"Drivers and passenger door panels delaminated at the window. Repaired under recall."

Anonymous, FL (2014 Ford Explorer Sport 3.5-L V6 turbo)

"recall for interior door trim"

Mark J., MI (2014 Ford Explorer Limited 3.5-L V6)

"weather stripping on passenger door popped out and it was covered by warranty."

Anonymous, CA (2014 Ford Explorer Limited 3.5-L V6)

"Interior drive side door separated from the door. Was told it would be very expensive to repair, so we held off. Later, we received a recall notice for this issue from Ford and the door trim was fixed at no cost."

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Interior padded door panel started to peel at the top by window. Regluing held for a while but is now peeling again"

Anonymous, TX (2014 Ford Explorer Limited 3.5-L V6)

"The door trim has a defect that causes it to separate from the door exposing the door frame"

Anonymous, (2014 Ford Explorer Limited 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"hood has paint bubbling"

John L., NY (2014 Ford Explorer XLT 3.5-L V6)

"We had corrosion spots in the paint on the front hood"

Mike G., OH (2014 Ford Explorer Base 3.5-L V6)

"hood paint peeling after 2 years"

Mark J., MI (2014 Ford Explorer Limited 3.5-L V6)

"the paint is bubbling on the front hood of the car."

Greg H., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Paint bubbling on hood, seems to be common issue with aluminum body parts."

Anonymous, VA (2014 Ford Explorer XLT 3.5-L V6)

"The front hood developed blistering on the edge of the hood and started spreading to the top"

Anonymous, CT (2014 Ford Explorer XLT 3.5-L V6)

"chipped paint"

Anonymous, VA (2014 Ford Explorer Limited 3.5-L V6)

"Ford uses an aluminum hood to keep the weight of the vehicle down. The paint on the hood will start to bubble, especially on the very front where it meets the grill. This has happened to my vehicle in less than four year of ownership (I purchased the vehicle new). When I approached Ford with this concern the dealer had me come in so they could take pictures, then had me obtain two body shop quotes to submit to Ford. This claim was submitted and denied by Ford. I was told only if there was a"

Doug R., NY (2014 Ford Explorer XLT 3.5-L V6)

"Paint on the hood is bubbling in several places. Ford will not cover it"

Ron B., TX (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"PAINT CRACKED AND STARTED TO PEEL OFF ON FRONT HOOD"

Anonymous, QC (2014 Ford Explorer XLT 3.5-L V6)

"There is an area above the windshield that is blistering and rusting under the paint. I see this issue with a lot of Ford Explorers that I notice when walking through parking lots."

Anonymous, NB (2014 Ford Explorer Base 2.0-L 4 Cyl turbo)

"paint chips, had since first days of owning, ford won't warranty"

Anonymous, (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Paint blistered on vehicle hood."

Anonymous, (2014 Ford Explorer XLT 3.5-L V6)

"All Ford Vehicles have paint bubbling,cracking, peeling issues. This causes out of pocket costs."

Anonymous, MA (2014 Ford Explorer XLT 3.5-L V6 turbo)
Rust

"The inside lower bottom of the doors were rusting. This was addressed by the dealer and repaired. I was very satisfied by the dealer's attitude and the warranty repair."

Anonymous, IL (2014 Ford Explorer Sport 3.5-L V6 turbo)

"small pits of rust on lift gate"

Anonymous, MI (2014 Ford Explorer XLT 3.5-L V6)

"Minor rust spot on hood"

Frank G., VA (2014 Ford Explorer XLT 3.5-L V6)

"Factory paint issue . paint was thin under chrome trim and started to rust. dealer had it repainted"

Anonymous, SK (2014 Ford Explorer XLT 3.5-L V6)

"when the paint chips it rusts"

Anonymous, (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The gasket between the sunroof and the panorama roof was defective."

Gerry W., TX (2014 Ford Explorer Limited 3.5-L V6)

"Sunroof leak, air leaks on driver doc seals"

Victor L., NY (2014 Ford Explorer XLT 3.5-L V6)

"Because the car is not kept in a garage the sunroof drain clogs at least annually, dumping water onto the passenger side floor."

Anonymous, VA (2014 Ford Explorer Limited 3.5-L V6)

"Had leak that caused front carpet to be wet. Ford said it was caused by after market braking system after 5 trips to dealer & would not fix; took to independent repair who tool everything out - carpet, front seats, etc. And found that it was leaking in welded seam in bottom of floor. Had it fixed - all ok now. Ford corporate would not do anything to reimburse but dealer did from their customer retention account. Cost me lots of time and trouble and dealing with Ford and local dealer. Now have leak at bottom of inside panel of Opening of driver side which will eventually cause rust."

Anonymous, FL (2014 Ford Explorer Sport 3.5-L V6 turbo)
Seals and/or weather-stripping

"The seal between the sunroof and panarama roof broke. I had the extended warranty and they said it wasn’t covered...please pay $1600. I had to put on my New York attitude with Ford Customer Service and they finally agreed to pick up $1200 of the cost. Then the dealer came back to me and said that it would be about $2100 as they had to remove the entire sunroof. I told them that was a Ford problem and work it out with Ford as I had an agreed price to repair. Evidently they did, as I heard nothing more and paid the $400."

Shirley W., TX (2014 Ford Explorer Limited 3.5-L V6)

"in warm weather the weather strip vibrates on windshield when driving at highway speed. Dealer to repair this and heater fan this week when in for normal service"

Anonymous, ON (2014 Ford Explorer Limited 3.5-L V6)

"Window trim started bubbling after 2 yrs"

Edward V., CA (2014 Ford Explorer XLT 3.5-L V6)

"Vibration at front windshield were cowling meets windshield"

Anonymous, CA (2014 Ford Explorer XLT 3.5-L V6)
Squeaks or rattles

"Took to dealer, who could not replicate the noise."

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"The glove box rattles. There are rattles/noises in the dash, center console, driver's door and both rear doors. $51k vehicle should have much better build quality"

Anonymous, KS (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Struts make a knocking sound when turning the steering wheel. The mice was repaired once by the dealer but it has returned"

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)

"Starting about 2000 miles,noise interior, rear on rough surfaces. Makes normal conversation difficult"

J V., FL (2014 Ford Explorer XLT 3.5-L V6)

"rear compartment rattles..... goes away with passengers"

Anonymous, FL (2014 Ford Explorer Limited 3.5-L V6)

"Very minor rattle"

Anonymous, FL (2014 Ford Explorer XLT 3.5-L V6)

"The interior panels just buzz and rattle at speeds over 70. The whole car just rattles and rattles"

David D., GA (2014 Ford Explorer Limited 3.5-L V6)

"The windows have stuttering vibration that the dealer can't seem to fix"

Brandy C., CA (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Rattles under dash"

Edward V., CA (2014 Ford Explorer XLT 3.5-L V6)
Wind noise

"the noise is not noticeable when radio is on at normal volume."

Anonymous, ON (2014 Ford Explorer Limited 3.5-L V6)

"The gasket between the sunroof and the panorama roof was defective."

Gerry W., TX (2014 Ford Explorer Limited 3.5-L V6)

"Wind noise from top, center of windshield above 60 mph"

J V., FL (2014 Ford Explorer XLT 3.5-L V6)

"Have wind noise at 65 or over, I think it is coming from the front of the Moon Roof"

Anonymous, FL (2014 Ford Explorer XLT 3.5-L V6)

"Wind noise from around driver and rear passenger door"

Darrel L., IA (2014 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"Wind noise at doors"

Anonymous, CA (2014 Ford Explorer XLT 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Alignment not performed adequately after accident and had to redo it"

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"A recall of the rear suspension"

Anonymous, MN (2014 Ford Explorer Limited 3.5-L V6)

"There was a rear suspension recall which after it was "fixed" by the dealer caused significant rear alignment issues which affected handling when braking."

Anonymous, VA (2014 Ford Explorer Limited 3.5-L V6)
Ball joints

"noise in front end that I thought were new tires but took it in and it was the ball joint on left side"

Randy G., SK (2014 Ford Explorer Limited 3.5-L V6)

"When we changed tires at 100,000 km (lasted a long time) noticed a shaking and returned to dealership and found one of the ball joints were failing"

Anonymous, SK (2014 Ford Explorer Limited 3.5-L V6)
Shocks or struts

"The impact plates for the shocks and struts needed to be replaced. These were replaced under the extended warranty."

Christopher A., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

"I replaced the shocks and struts due to wear and tear at the recommendation of a Ford service adviser after leakage from the shocks and rust on the struts were observed during a routine oil change."

Ian S., AB (2014 Ford Explorer XLT 3.5-L V6)

"Upper strut mount bearings went bad and were binding making it hard to steer."

Anonymous, VT (2014 Ford Explorer XLT 3.5-L V6)

"Car in accident and damage to struts was not found right away"

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Strut bearing had to be replaced. Noise when steering the car"

Anonymous, IA (2014 Ford Explorer Limited 3.5-L V6)

"I HAVE REPLACED THREE SETS OF STRUTS / SHOCKS AND CONTROL ARMS"

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)

"They were leaking and needed to be replaced"

Krista H., AZ (2014 Ford Explorer Limited 3.5-L V6)
Springs or torsion bars

"It was a safety recall issued by Ford"

Anonymous, BC (2014 Ford Explorer Limited 3.5-L V6)
Steering linkage (includes rack and pinion)

"Fixed under warranty"

Thomas M., TX (2014 Ford Explorer XLT 3.5-L V6)

"Steering column was loose and needed replaced."

Anonymous, OH (2014 Ford Explorer Unsure 3.5-L V6)
Steering wheel vibration

"vibration when speeds exceeded 40 mph. right front axle had to be replace."

Anonymous, WA (2014 Ford Explorer Limited 3.5-L V6)

"had to have the steering recalibrated electronically and the alloy wheels developed internal corrosion had to have the polished"

Anonymous, NJ (2014 Ford Explorer Sport 3.5-L V6 turbo)

"FORD HAS NEVER BEEN ABLE TO FIX THE STEERING ISSUES ON MY CAR. IT PULLS TO THE RIGHT AND VIBRATES. IT WAS IN THE SHOP ON AND OFF FOR 4 MONTHS LAST FALL AND THERE ARE STILL PROBLEMS WITH IT"

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)
Wheel bearings

"Whining noise from the right rear. Wheel bearing replaced under warranty."

Anonymous, MI (2014 Ford Explorer Limited 3.5-L V6)

"started as a noise, then progressed to slight steering wheel pull. repair was covered under my used car warrantee."

Anonymous, GA (2014 Ford Explorer XLT 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"check engine light came on-- dealership fixed the problem-it took them 14 days to get the part"

Kelley H., VA (2014 Ford Explorer Limited 3.5-L V6)
Exhaust leaks

"Carbon monoxide leaking into rear cabin. Recall and it was fixed."

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Consistent with other Ford Explorer models, we had an issue with exhaust leaks and a cracked transfer case. Both result in a strong smell of exhaust and natural gas inside the car. The cracked transfer case releases gear oil, which, when heated, smells like propane. This was bad enough that we could not drive the car. The dealership was unable to fix the issue until I researched it myself and found others with the exact transfer case issue. It took two and a half weeks. This issue was significant enough to make me question buying another Ford Explorer of this generation. I love the car otherwise, but don't want to go through the same issue again."

Hunter C., CA (2014 Ford Explorer Limited 3.5-L V6)

"Exhaust smell inside cabin"

Tammy D., TX (2014 Ford Explorer XLT 3.5-L V6)

"ford had a recall on this issue."

Anonymous, TX (2014 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"On excelleration, there is an odor that comes from the rear of the car."

Anonymous, FL (2014 Ford Explorer XLT 3.5-L V6)
Exhaust manifold

"Awful smell that I am waiting for Ford to tell me more about."

Anonymous, DE (2014 Ford Explorer)

"Developed a hole in manifold Need replacement"

Anonymous, FL (2014 Ford Explorer XLT 3.5-L V6)
Other/unsure

"Light came on went to dealer, they wanted to use my extended warranty to repair. I said no as it would cost me 200. Diagnosed it as a wiring problem. Safety equipment covered to 60000 miles in warranty documents. After elevating my concerns the dealer covered it all under new car warranty. Bill was in excess of 600.00"

William P., CA (2014 Ford Explorer Limited 3.5-L V6)

"Camera is placed too low and was damaged by curb."

Donald F., NV (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The system is very "buggy". Examples that sometimes occur: Radio does not respond to touch commands; Navigation system freezes; phone not recognized via bluetooth. System sometimes needs to be rebooted (car turned off and back on) to correct issues"

Anonymous, NJ (2014 Ford Explorer XLT 3.5-L V6)

"Phone connection intermittent. Unable to use voice and/or touch screen to make or receive calls"

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)

"Screen black and frozen"

William P., IL (2014 Ford Explorer XLT 3.5-L V6)

"required several updates, better now but not as good as acura"

Anonymous, IN (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Firmware update indicated. I downloaded update to a usb drive then initiated the update. System froze and "bricked" had to take to dealer for a factory reboot. lost all settings and favorites including waypoints"

H N., AZ (2014 Ford Explorer Limited 3.5-L V6)

"Numerous visit to Ford for Sync issues (going blank, not responding, changing input without user intervention, more)"

Brian T., TX (2014 Ford Explorer Limited 3.5-L V6)

"Usually works fine but sometimes works illogically, loses program settings"

James C., CO (2014 Ford Explorer XLT 3.5-L V6)

"Airbag warning light comes on intermittently"

Anonymous, AB (2014 Ford Explorer Limited 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"The module that recognizes the keyless ignition failed, and was difficult to trouble shoot. It was in the shop a majority of the summer. In the end the main control module was replaced"

Christopher V., DE (2014 Ford Explorer Limited 3.5-L V6)
Exterior lights (other than headlights)

"Water entered the left rear tail light and shorted out the lite string. Cost $461.00 to replace, had to replace the whole assembly, normally replacement."

Gordon B., MT (2014 Ford Explorer Limited 3.5-L V6)
Gauges

"Dash lights sometimes are not bright"

Anonymous, PA (2014 Ford Explorer Limited 3.5-L V6)
Headlights

"Water was entering the headlight casing"

Anonymous, GA (2014 Ford Explorer Limited 3.5-L V6)
Heated or cooled seats

"Drivers side seat bottom heater quit working"

Anonymous, AB (2014 Ford Explorer Limited 3.5-L V6)
Keyless entry

"WHILE DRIVING THE CAR SOMETIMES WE GET A NOTICE THTA NO KEY DETECTED. EVEN WHEN BOTH KEYS ARE IN THE VEHICLE. ONE REMOTE IS NEW, THE OTHER IS ORIGINAL TO THE CAR. BOTH REMOTE BATTERIES ARE NEW"

Michael V., TX (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Will not allow entry. Yes I put in the correct code!"

Anonymous, IA (2014 Ford Explorer XLT 3.5-L V6)
Remote engine starter

"The remote engine starter has never worked on the key fob. I think I am suppose to download the sync app but I do not want to do that"

Cody L., TX (2014 Ford Explorer Sport 3.5-L V6 turbo)
USB port

"HUB CONTROLER WHEN OUT, NOT ALLOWING USB AND S/D CARD PORTS TO WORK. ALSO STOPPED THE NAV FROM WORKING. PART WAS REPLACED AND NEW SD NAV CARD WITH UPDATES MAPS INSTALLED."

Michael V., TX (2014 Ford Explorer Sport 3.5-L V6 turbo)
Warning lights

"My explorer always tells the transmission is not in park. Clearly it is. This prevents the car from locking"

Cody L., TX (2014 Ford Explorer Sport 3.5-L V6 turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"There have been intermittent issues with the ABS and traction control warning lights coming randomly illuminating. We have provided pictures along with number of times the issue has occurred but the dealership is unable to find the cause or even confirm the issue"

Anonymous, TX (2014 Ford Explorer Limited 3.5-L V6)
Normal routine brake wear

"Experienced normal routine brake wear, evenly, in the front brakes"

Anonymous, NY (2014 Ford Explorer XLT 3.5-L V6)

"Caliper stuck and wore uneven causings vibration. Replaced pads and turned rotors. $180"

Ture R., CA (2014 Ford Explorer XLT 3.5-L V6)

"Had to replace rear brakes and rotors after caliper was dragging. Had to have caliper cleaned and re-lubed."

Anonymous, VT (2014 Ford Explorer XLT 3.5-L V6)

"Brake pads wrre replaced due to normal wear"

Anonymous, CO (2014 Ford Explorer XLT 3.5-L V6)
Premature brake wear

"Second set of brakes within twelve months"

Steve B., NJ (2014 Ford Explorer Limited 3.5-L V6)
Rotors

"With less then 20000 miles, I had to replace all four rotors because they were severely warped. The replacement rotors, less than a year old and with less than 15 miles are starting to sound the same and I suspect they will need to be replaced as well"

Andrew W., IA (2014 Ford Explorer)
Squeaking

"cant seem to get brakes to stop squeaking"

John L., NY (2014 Ford Explorer XLT 3.5-L V6)

"Brakes squeak when applied. Dealer cannot find the cause"

Robert S., WI (2014 Ford Explorer Limited 3.5-L V6)

"There is a noise when I use the breaks, took it to the dealer, they check it and report everything is ok. However when I drive it still makes the noise"

Anonymous, FL (2014 Ford Explorer Base 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"While in cruise control, the original engine threw two rods through the engine block. Ford replaced the engine with a rebuilt engine. The engine had around 23,000 miles at the time of failure. No problems to date with the rebuilt engine."

Anonymous, CA (2014 Ford Explorer Limited 3.5-L V6)

"I was driving down the road and all of a sudden the Engine lost all power. I took it to the dealer and was told the Engine needed to be replaced. Total loss of power. Took almost 2 months due to different issues with the dealer including getting an engine that was not fully insulated and arrived full of water."

Steve G., VA (2014 Ford Explorer Sport 3.5-L V6 turbo)

"I was surprised that the engine developed a low level knock on idle. After several exams it was decided the engine did knock and needed repair. Ford decided it should be replace with an short block. The Turbos were replace too. The replacement was done under the 5 year power train warranty."

Anonymous, IL (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Engin locked/ froze on free way, in heavy traffic. Had 3400 miles, was driven for 10 mo., was taken in for oil change at dealership, prior to trip. Trip cancelled"

Anonymous, TX (2014 Ford Explorer XLT 3.5-L V6)

"It threw a bearing down in the crankcase"

Anonymous, (2014 Ford Explorer Limited 3.5-L V6)

"Engine starting making a ticking noise at Idle. Took to dealer and the service department was not able to verify the noise like I hear it. The second time a technician drove it and heard the noise right away. It was found to have a bad main crank bearing. After several contacts with Ford the technician called me and said they were going to replace the engine. The charges were covered by the 60 thousand mile drivetrain warranty."

Anonymous, (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Ford dealer told us we needed a new engine 1 month after we paid it off."

Anonymous, PA (2014 Ford Explorer XLT 3.5-L V6)
Turbo or supercharger

"Noticed oil drips on garage floor, upon inspection discovered turbocharger covered with oil residue. Dealer confirmed turbocharger was at fault and replaced it under my Ford ESP."

Robert R., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

"The car backfired, speed dropped from 70 to about 30 miles an hour. This has happened twice in the rain"

Anonymous, NY (2014 Ford Explorer Sport 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"The drivers side door handle came off."

Greg H., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

"When using key pad entry Doors sometimes do not unlock completely. Latches are not set correctly"

William B., KY (2014 Ford Explorer XLT 3.5-L V6)

"Driver door handle broke and a part came loose inside the door mechanism. The door would not shut completely. The handles and cheap plastic. I had to pay an extra $500 in labor for them to open the door and replace the part for a broken door handle."

Anonymous, (2014 Ford Explorer Sport 3.5-L V6 turbo)
Sunroof

"The seal develops do leak that caused loud wind noise"

Shirley W., TX (2014 Ford Explorer Limited 3.5-L V6)
Tailgate, hatch or trunk

"Liftgate actuator arm wore out. It was replaced under warranty"

Anonymous, SK (2014 Ford Explorer XLT 3.5-L V6)

"The automatic tailgate does not open without me lifting it. It would work intermittently. Took it to Ford to get it serviced and they said they could not replicate the issue and never fixed it. Right when I hit 100,000 miles it stopped working completely."

Anonymous, (2014 Ford Explorer Sport 3.5-L V6 turbo)

"Paint issues."

Anonymous, MA (2014 Ford Explorer XLT 3.5-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Gear shift would not register when the vehicle was in park"

Joris S., MN (2014 Ford Explorer Limited 3.5-L V6)

"Park lock had excessive play. Vehicle would roll a few inches before park lock would engage. Indicator vehicle not in park would show"

Anonymous, MO (2014 Ford Explorer Sport 3.5-L V6 turbo)
Transmission computer

"Transmission indicator showed park when it was in gear. Occurred intermittently. Resolved at dealership approximately 9 months ago."

Anonymous, IL (2014 Ford Explorer Limited 3.5-L V6)
Transmission sensor or solenoid

"Transmission overheated after 45 minutes of driving"

Anonymous, TX (2014 Ford Explorer Limited 3.5-L V6)

"When we put it in park a message would appear on the dash stating the transmission was not in park."

Anonymous, (2014 Ford Explorer Limited 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Engine light"

Francis K., FL (2014 Ford Explorer XLT 3.5-L V6)

"I had to get some sort of emission control device replaced"

Anonymous, FL (2014 Ford Explorer Base 3.5-L V6)
Fuel cap

"Fuel cap sensor keeps setting off the check engine light. Too much trouble and expensive to fix the sensor."

Anonymous, DE (2014 Ford Explorer Base 3.5-L V6)

"My Explorer has the capless fuel fill, I had a MIL code indicating fuel filler problem. Ford replaced the fuel fill assembly to correct issue"

Robert R., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)
Fuel gauge/sender

"Car came with malfunctioning fuel sensor and sender. Had to be replaced 1 week after delivery"

Anonymous, KY (2014 Ford Explorer Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"started to leak fluid. had to replace and very expensive"

Glenn A., MO (2014 Ford Explorer Limited 3.5-L V6)

"I had a noise and rattle the mechanic found the problem"

Anonymous, IL (2014 Ford Explorer Limited 3.5-L V6)

"twice rearend axle, diff., bearings, seals etc required repair and/or replacement"

Anonymous, IL (2014 Ford Explorer XLT 3.5-L V6 turbo)
Traction control

"When leaving the car would pull to the right"

Anonymous, IL (2014 Ford Explorer Limited 3.5-L V6)
Transfer case

"power transfer unit required replacing. The car needed to be towed to the dealership for repair. The car has not been used to tow and is predominately used on the highway."

Kera S., PA (2014 Ford Explorer Sport 3.5-L V6 turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"the battery went completely dead and had to be replaced twice in less than 12 months"

Brandy C., CA (2014 Ford Explorer Sport 3.5-L V6 turbo)
Electronic ignition

"Vehicle would not start, dealership never did find out the problem. Vehicle was towed in and left over nite, and started the next day!!??"

Gordon B., MT (2014 Ford Explorer Limited 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"The transmission just stopped working. They had to rebuild the transmission."

Anonymous, NB (2014 Ford Explorer Base 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Noticed a burning oil smell after shutting off vehicle. Upon inspection it appeared that oil was leaking from turbocharger oil supply line. Took it to dealership who determined that the oil supply line was corroded and leaking. Line was not covered by my Ford ESP and I had to pay for the repair myself."

Robert R., OH (2014 Ford Explorer Sport 3.5-L V6 turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2014 Models

Similar Cars
Chevrolet Traverse
Ford Explorer
Ford Flex
GMC Acadia
Honda Pilot
Hyundai Santa Fe
Mazda CX-9
Nissan Pathfinder
Toyota 4Runner
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SUSPENSION
Jul 15, 2021
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
What should you do:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. An interim owner notification letter expected to be mailed in early September. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Ford issued owners an interim notification on September 10, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V537000
Potential Number of Units Affected: 631176
POWER TRAIN
Nov 10, 2020
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
What should you do:
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V692000
Potential Number of Units Affected: 15587
SUSPENSION
Oct 30, 2020
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
What should you do:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V675000
Potential Number of Units Affected: 454941
SUSPENSION
Jun 10, 2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
What should you do:
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V435000
Potential Number of Units Affected: 1194173
SUSPENSION, WHEELS
Aug 28, 2017
A loss of the wheel or wheel end can increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
What should you do:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17E048000
Potential Number of Units Affected: 630
SUSPENSION
Apr 26, 2016
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
What should you do:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V245000
Potential Number of Units Affected: 75364
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle