2016 Ford Explorer Reliability - Consumer Reports
The Explorer is a midsized SUV that shares its underpinnings with the larger Ford Flex, a car-based vehicle we have praised for its ride, comfort, quietness, and space. The Explorer has its good points, including a roomy, practical interior, a third-row seat that's actually usable, and generous cargo capacity. It also has a steady and compliant ride and respectable fuel economy.
Alerts
There are 11 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Explorer will be much less reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Ford Explorer has been recalled 11 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
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Drive System
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Fuel System
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NA
Electric System
NA
NA
Climate System
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Suspension
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Brakes
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Exhaust
NA
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Paint/Trim
NA
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Body Integrity
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Body Hardware
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Power Equipment
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In-car Electronics
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NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Factory installed sunroof leaks. It gets plugged with dirt, leaves and debris and leaks"

Anonymous, (2016 Ford Explorer Limited Unsure)

"The right rear tail light filled up with about a gallon of water."

Anonymous, CO (2016 Ford Explorer Limited 3.5-L V6)

"The drain around the front moon roof somehow clogs and causes water to collect on front passenger floor."

Anonymous, SC (2016 Ford Explorer Limited 3.5-L V6)

"Water leaks at the rear hatch due to misalignment of the hatch itself"

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"hear wind noise coming from one of the right doors. left doors don't have this noise"

Anonymous, OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)
Seals and/or weather-stripping

"Had water damage on the headliner for along time. It was taken in for three times for this problem. Found the issue on the third time. It was leaking from the sunroof drain hose connector that had cracked."

Anonymous, MI (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The seals around the factory-installed sunroof get plugged up with diets, leaves and debris. And of course not in an area that we could periodically clean ourselves."

Anonymous, (2016 Ford Explorer Limited Unsure)

"bad seals door to heavey for hinge"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"Seals do not meet with over 1/2 an inch in mal-allignment creating air noise at higher speeds"

Steve B., NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)
Squeaks or rattles

"dash squeaks are annoying"

Anonymous, (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Bad rattles after tie rod recall"

Anonymous, NJ (2016 Ford Explorer Limited 3.5-L V6)

"backseat rattles the glove box ratttles third row seat rattles passengers seat also rattles"

Ron W., MI (2016 Ford Explorer XLT 3.5-L V6)

"The mid-row passenger seat has a load rattle when no one is sitting it it"

Robert V., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"A vibration started in the engine compartment after the 10K mile mark. Dealer could not find the cause, factory technician checked it on the second appointment, did not have a solution but felt if was coming from the turbo. I was told to drive it until Ford could find a fix"

Dean S., NC (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Rattle from the roof behind the sunroof"

Anonymous, CO (2016 Ford Explorer Limited 3.5-L V6)

"There is an annoying rattle somewhere in the dashboard near the windshield on the drivers side"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6 turbo)

"When going at a lower speed (such as coming to a stop) it makes a weird noise. The vehicle is still under warranty and this is being checked at the next service"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6)

"driver door rattles while driving. dealer did not repair. claimed they could not duplicate."

Anonymous, PA (2016 Ford Explorer XLT 3.5-L V6)

"Since it was new this vehicle had a rattle in the rear seats that the dealer can not correct. It has since devolved into a complete rattle trap with noises coming from many places."

Anonymous, NV (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"We hear an inordinate amount of noise in the cabin from poor fitting parts on the dash and front windshield cowling"

Russell P., MB (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Seat belt rubbing against the seat support"

Anonymous, AR (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)
Wind noise

"wind blowes by seals"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"Wind seemed to cause a vibration in and around the front windshield or related area."

Anonymous, AR (2016 Ford Explorer Base 3.5-L V6)

"Had to figure out the plastic piece between the hood and windshield vibrated when over 80 degrees, AC on, and over 62 MPH. Glued it down after temporarily taping up most of the front end"

Anonymous, OR (2016 Ford Explorer XLT 3.5-L V6)

"road noise,engine noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"At high speeds it sounded like air was leaking in the back rear passenger seat"

Daniel G., IL (2016 Ford Explorer XLT)

"Excessive wind noise drivers window due to poor fit"

Anonymous, TN (2016 Ford Explorer Limited 3.5-L V6)

"fit and trim not good road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

"Had wind noise coming in the front windshield top."

Sheldon W., FL (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"driver side door does not fit tight road noise"

Anonymous, PA (2016 Ford Explorer Limited 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"Synch updates causes system to go blank. After stopping and restarting the vehicle, this usually goes away."

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)

"When the vehicle is put in reverse and the back to drive, the display screen go into phone mode and freezes about 80% of the time. When the Home icon is pressed nothing happens. It does seem to get out of this freeze only when you touch one of the 4 corners, leading to distracted driving because you need to look at the screen. The professionals at the dealer say they can't reproduce the problem.Frustrating."

Anonymous, NT (2016 Ford Explorer Limited 3.5-L V6)

"Software problem with SYNCH. Took several attempts to resolve, but now fixed under warranty."

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)
Display screen goes blank

"This is for the audio system. It just suddenly blanks out. Been having this problem since 2016 and returned it to the dealership twice for repairs. They were not able to duplicate the issue so it was not able to be resolved. The problem continues intermittently to this day. There is no affect on the vehicle in motion, but all audio and interconnected blue tooth phone features disappear. Restarting the vehicle does not help reset the audio. It just comes back on as randomly as it goes out."

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)

"The problem is the door code worked once at a cost of 125 dollars"

Anonymous, NV (2016 Ford Explorer Limited 3.5-L V6)

"The whole screen goes blank and I have no satellite radio and sometimes no satellite radio. Then, after playing with it a bit, i get commercial radio, then after a bit Satellite comes back. The mechanic even kept It and took it home but It didn't do It for him. It happened a couple of times since. Junk truck."

Anonymous, NY (2016 Ford Explorer Base 3.5-L V6)

"My display screen went blank and I couldn't access anything! I had to take it into the dealership for an update so I was without my car for 2 days"

Marilyn B., UT (2016 Ford Explorer Platinum)

"When screen goes blank, I lose my rear view camera, radio, CD player, and all SYNC"

Anonymous, IN (2016 Ford Explorer Base 3.5-L V6)

"Screen goes black, radio doesn't play, back up camera does not display. Usually last about an hour, or starting and stopping the engine a couple of times"

Anonymous, VA (2016 Ford Explorer Base 2.3-L 4 Cyl turbo)

"Radio and rear camera display will not turn on from time to time when i start the car. The screen just stays blank. Next day it works. I took to dealer to get fixed, but the problem didn't present itself. Dealer said they didn't make any repairs because couldn't replicate the problem. This problem only happens about 1 every 3 to 4 months. Nuisance, and feel vulnerable when backing up since I'm used to having camera to help me backup."

Anonymous, VA (2016 Ford Explorer XLT 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The Sirius radio interface would not work when vehicle was purchased. Complete radio system had to be replaced. Dealer was very good about getting it done in a timely manner and system has function good ever since"

Anonymous, GA (2016 Ford Explorer Platinum 3.5-L V6)
In-dash navigation system (GPS)

"Message keeps coming up that a new card is required, have contacted FORD dealer, will be checked out next week, vehicle is still under warranty"

- J., CT (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Navigation system becomes inoperable in less then two minutes of operation with the error message "need new sd card". Will never purchase a Ford Motor Company vehicle with this system. Ford electronics have very serious problems which never get corrected with newer system or updates"

Anonymous, NY (2016 Ford Explorer Limited 3.5-L V6)

"When entering a destination address the keyboard goes dark on the alphabet letters I need to complete the address"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6 turbo)

"The command voice does not work well. It rarely understands us or comes up with something so different than what we said"

Teri W., CA (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"SYNC system freezes navigation and sends message that new card is needed. This system has no navigation card and will require a service visit to dealership."

Anonymous, NY (2016 Ford Explorer)

"Sporadically since delivery the system reports the map data card is invalid. It continued through multiple software upgrades by the dealer. I've also have phonebook synchronization problems. I use my phone for navigation."

Robert U., CT (2016 Ford Explorer Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Same issue as with Sirius radio interface. Once system was replaced no problems"

Anonymous, GA (2016 Ford Explorer Platinum 3.5-L V6)

"Randomly shut off bluetooth and not pair back"

Barry L., NC (2016 Ford Explorer Limited 3.5-L V6)
Radio

"on and off button had to be replaced"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6 turbo)

"I bought the vehicle as is. The vehicle was supposed to have Sirius/XM radio, which it did, but it didn't work and required the replacement of the audio control unit at a cost of almost $800.00."

Michael Y., OK (2016 Ford Explorer Limited 3.5-L V6)
Routine software updates

"I've had continuous problems with Sync since taking delivery on the car. The most recent dealer interaction was in March 2019. The dealer reportedly updated the software to address map issues and now my phonebook either incompletely downloads or fails to download. Prior to this software update, the map had chronic sporadic issue, but my phonebook downloaded and I could initiate a call by voice command.Now I cannot."

Robert U., CT (2016 Ford Explorer Limited 3.5-L V6)
Software update fixes

"SYNC will not connect to any wifi and cannot update, so the system crashes or does not operate daily"

Anonymous, (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Took it in to correct steering wheel controls. Came out with a new set of software problems that will require me to take it back again."

Gary H., NE (2016 Ford Explorer Limited 3.5-L V6)
Speakers

"Front door speaker rattles"

David G., OH (2016 Ford Explorer Sport 3.5-L V6 turbo)

"$$500 extra for 9 speaker sound system what a joke. sounds like crap"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Voice control commands

"inconsistent response to voice commands, system unable to fulfill request"

Fred M., OH (2016 Ford Explorer Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Antenna quit working and had to be replaced, it's on the top and had to be painted and everything. It was covered under manufactured warranty"

Anonymous, (2016 Ford Explorer Limited 3.5-L V6)

"Panel with cypher door lock came loose. Adhesive failed"

Anonymous, FL (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Passenger side windshield trim came almost completely off while travelling at high speed on Florida Turnpike. We managed to hold onto it, came to a stop, and removed it completely. Clip fasteners had broken & double-sided tape failed. Local body shop replaced it entirely because clips not available separately - had to purchase complete new trim component."

Harry W., FL (2016 Ford Explorer Limited 3.5-L V6 turbo)
Paint (fading, chalking, cracking, or peeling)

"In 2018 noticed the paint cracking at the edge of the engine hood mostly on the front. Asked Ford dealer to review the issue on standard PM visit. Their response was to ask if we ever took the vehicle to an automated car wash, I responded"YES", their response to that was simply a shoulder shrug while stating "Interesting". We've decided to live with it and get the hood repaint by a quality private company that we know does good work which they stand behind."

Anonymous, TN (2016 Ford Explorer XLT 3.5-L V6)

"factory defect hood paint it is being replaced"

Anonymous, FL (2016 Ford Explorer Platinum 2.3-L 4 Cyl turbo)

"Bubbling under the paint around the edge of the hood. Some issue with the aluminum hood - common problem. Ford replaced the hood under warranty."

Anonymous, MD (2016 Ford Explorer Limited 3.5-L V6)

"Paint bubbling at edges of hood. Noticed at ~3K miles, but probably present at purchase. Dealer contacted Ford; Ford determined cause was iron contamination when aluminum hood was painted. Ford shipped new hood to dealer; dealer had hood painted at local body shop that offers lifetime warranty. Told by dealer paint bubbling is a common problem with some Ford lines, but Ford will fix only if discovered early (<5K miles?)"

Anonymous, VA (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"paint pealing off hood"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)

"Paint is bubbling on the front of the hood."

Anonymous, NY (2016 Ford Explorer)

"When we took deliver of it, there was a thumbprint in the paint; it was repainted horribly (orange peel and runs in paint). This was finally corrected. Now it is in the shop again for paint peeling at the edge of the hood."

Denice H., MD (2016 Ford Explorer Limited 3.5-L V6)

"the hood started bubbling and peeling. ford covered it under warranty. I am satisified with the response."

Anonymous, NY (2016 Ford Explorer XLT 3.5-L V6)

"At the front edge of the hood there is some bubbling. 4-5 small bubbles"

Anonymous, PA (2016 Ford Explorer XLT 3.5-L V6)

"Paint on Hood is bubbling up and peeling off,"

Anonymous, TX (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Corrosion bubbling under the paint around the front edges of the aluminum hood."

Robert C., MD (2016 Ford Explorer Limited 3.5-L V6)

"Front of hood blistered and paint cracked with rust under paint. Ford replaced the hood with no problems."

David L., NJ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The hood has peeling paint and corrosion on the front edge of the hood. Apparently, this is a known issue with aluminum hoods for years and Ford will not cover it Will not buy another Ford."

Anonymous, NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)

"paint bubbling on hood dealer hadit repainted. the SECOND TIME, they SUPPOSEDLY put on a new hood."

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Rust

"Rust on hood caused by poor paint at factory"

Anonymous, CT (2016 Ford Explorer XLT 3.5-L V6)

"The front hood developed rust on front edges."

Sheldon W., FL (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"rust in tailgate"

Jim C., IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Front edge of hood, were it was rolled. Rust blister appeared just before warranty expired. I had the exact same problem with my 2012. After fighting for my cause, Ford made good on both."

Larry S., RI (2016 Ford Explorer XLT 3.5-L V6)

"Rust through front edge of hood, less than 3 years old"

Anonymous, WI (2016 Ford Explorer XLT 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"I have a number of intermittent issues that my mechanic believes are all related to the BCM Most of the issues I have indicated in this survey run through this component, including loss of communication between the vehicle and the keyfob making it impossible to unlock the vehicle without using the emergency door key (and causing the alarm to go off) or starting the car (there is no back up for the ignition). The dealership won't/can't fix the issues because they are unable to duplicate them, thu"

Mark W., MN (2016 Ford Explorer XLT 3.5-L V6)

"The tailgate is an auto up and close. It has the foot option under the vehicle to open/close the tailgate. While loading things in the back with the tailgate open the tailgate would frequently close on me when I didn't put my foot under the Explorer. Plus it came down on me with force and it didn't go backup. We complained to Ford several times before they told us they have a new module for us. Works perfectly now and was under warranty"

Robert G., MI (2016 Ford Explorer XLT 3.5-L V6)
Heated or cooled seats

"The seat heating element is out."

Anonymous, MS (2016 Ford Explorer XLT 3.5-L V6)

"The driver seat, seat heater did not heat. The wiring harness melted and we had to wait 4 weeks for a replacement harness to arrive."

Anonymous, (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The bottom leather seat cover showed significant signs of wear. Ford replaced under warranty. The replacement seat cover is showing similar signs of wear after 20k miles. The leather seat covering is very poor quality. The seat cover is really a thin leather veneer on a cloth backer. I think if the cloth backer were removed the leather would prove to be so thin you could read a newspaper through it."

Anonymous, MD (2016 Ford Explorer Limited 3.5-L V6)

"passenger seat heat/cool just stopped working after 3rd year"

Anonymous, ON (2016 Ford Explorer Base 3.5-L V6)

"It took five visits to get a massage seat working again. But now the cooling in the seat no longer works"

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"First dealer I took it in 11 times. 6 to diagnose problem and 5btimes to have the repair done. Had this done from thanksgiving 2017 until April 16, 2018. The seats didn’t work when returned April 16. Tried another dealer. Asked to keep car overnight- part did not come in. Had car 4 days until part came in. At least the seats work now."

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"Repeated short causing failure of front passenger seat heating/cooling TED. It took 9 visits and 7 repairs to finally solve it - a second set of wiring harnesses between driver and passenger seat. Got Detroit Engineers involved after 4th repair - ready to claim lemon law but got it fixed with 33k miles on the car (still under warranty)"

Walter M., IL (2016 Ford Explorer Sport 3.5-L V6)

"The drivers heated/cooled seat has worked only a couple of times. Initially and after visit to dealer. It hasn't worked the majority of its life so far but I do not like being inconvenienced dropping it off for the same issue multiple times."

Martin M., MI (2016 Ford Explorer Sport 3.5-L V6 turbo)

"The seat heater failed. Repair is estimated at over $800."

Glenn D., MI (2016 Ford Explorer XLT 3.5-L V6)
Keyless entry

"side door keypad entry leaked required vehicle to be towed for replacement of keypad"

Fred M., OH (2016 Ford Explorer Limited 3.5-L V6)

"Keyless does not always work"

Jeffrey P., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"The seal let go and water got inside the controller and needed to be replaced"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)
Remote engine starter

"A transmission sensor needed to be changed to allow the remote starter system to work properly again"

Anonymous, NY (2016 Ford Explorer XLT 3.5-L V6)
Warning lights

"Multiple system failures warning lights. . Required a wire harness for the steering column. Took 32 days to get the part"

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)

"I have traction warnings come up on screen. Parking aid failure. I turn off car. Works fine then 5 to 7 weeks later same warnings reappear. Turn off car and it works fine. Has done this 3 times now."

David S., IN (2016 Ford Explorer Platinum 3.5-L V6)
Wiper motor or washer

"occasionally the washer motor will not work but it corrects itself the next time the vehicle is turned on"

John D., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"The windshield washer motor stopped working completely and had to be replaced."

Denice H., MD (2016 Ford Explorer Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Had to replace whole steering unit"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)

"Does not hold the road well. Lot of sway."

Anonymous, NJ (2016 Ford Explorer Limited 3.5-L V6)
Power steering leaks

"leak at steering rack"

Anonymous, IL (2016 Ford Explorer XLT 3.5-L V6)
Shocks or struts

"Front struts failed resulting in lack of strut performance and popping noise from front end area"

Michael J., VA (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Springs or torsion bars

"Covered by warranty"

Anonymous, IN (2016 Ford Explorer Limited 3.5-L V6)
Steering linkage (includes rack and pinion)

"Front end grinding noise. $2500 to fix. Another person spent $800 on similar problems"

Anonymous, CT (2016 Ford Explorer XLT 3.5-L V6)

"Electric power steering very costly to repair"

Anonymous, (2016 Ford Explorer XLT Unsure)

"Funny feel (electric steering, not mechanical). Sometimes sticks when turning left. ANOTHER TSB ON THIS, PREMATURE RACK AND PINION SYSTEM FAILURE. SAFETY ISSUE. READ ABOUT IT VIA NTHSB"

Anonymous, (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Entire steering box had to be replaced. I know other people had the same problem....40k miles."

Anonymous, OR (2016 Ford Explorer Limited 3.5-L V6 turbo)

"Brought in for recal, tie rods at 34000 miles. Bad rattles after repair"

Anonymous, NJ (2016 Ford Explorer Limited 3.5-L V6)

"Creaking and groaning"

Anonymous, OR (2016 Ford Explorer XLT 3.5-L V6)

"Parts had to be replaced. Was told by mechanic that this was a common problem with this vehicle. Remove and replace both front stabilizer links and nuts"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)

"After starting the vehicle, the steering was inoperable and a message displayed on the instrument panel that there was a steering fault, my wife called and and I advised her to stop the vehicle and re start it, this did clear the fault but left me feeling uneasy, what if this occurred while driving, We booked it for service and the issue was resolved on warranty"

Anonymous, AB (2016 Ford Explorer XLT 3.5-L V6)
Steering wheel vibration

"vibration and problem with steering ended up being failure of the transmitting device and could have resulted in a steering failure"

Anonymous, WV (2016 Ford Explorer XLT 3.5-L V6 turbo)
Tie rods

"Loose tie rod plus rear "camera" bushing"

Anonymous, ME (2016 Ford Explorer Sport 3.5-L V6 turbo)
Tire wear is uneven

"I bought top of the line Michelins with a 60000 mile warranty and they are already down much more than they should be."

Mark W., NY (2016 Ford Explorer Base 3.5-L V6)
Wheel balance

"One wheel out of balance since obtaining the car."

Karen D., MI (2016 Ford Explorer XLT 3.5-L V6)
Wheel bearings

"Gradual increase in noise that was rhythmical and changed with car speed and not transmission or engine speed."

Anonymous, WA (2016 Ford Explorer Limited 3.5-L V6)

"Left front wheel bearing failure at 34000 miles. Should not fail with that few miles."

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Mostly due to OEM Tires, but AWD system does not work well in snow. Slipped and slid around in snow and couldn't even go up a hill due to AWD system not giving traction to all tires"

D S., WA (2016 Ford Explorer Limited 3.5-L V6)

"Was going down interstate at 65 mph during rush hour and lost all compression. Engine kept running, but no power when foot pedal / accelerator pushed down. Had to pull over to side of road, narrowly escaping accident, and turn off the vehicle because had no acceleration. Once I restarted vehicle the compression came back, but was very scared it was going to go out again on way home. It didn't happen again until about 3 months later on city street while traveling about 35 mph. Had to coast into a parking lot, turn off engine, and then restart. Once again the compression came back. Subsequently received recall letter from Ford, and vehicle was taken to dealer and repaired. Problem hasn't happened again."

Anonymous, VA (2016 Ford Explorer XLT 3.5-L V6)
Differential

"recall issue"

Anonymous, ON (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Driveshaft or axle

"Right rear axle bearing makes a loud noise"

Anonymous, CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Axel seal leak, covered under warranty, fixed in 2 hrs."

Anonymous, MN (2016 Ford Explorer XLT 3.5-L V6)
Electrical failure

"Seat does not move from getting out setting to preset driving position"

Anonymous, CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Battery died after 24 mos; Power steering goes out in high heat weather conditions and gps needed replacement"

Anonymous, CA (2016 Ford Explorer Limited 3.5-L V6)

"Electronic throttlebody failed"

Anonymous, NY (2016 Ford Explorer Base 3.5-L V6)

"Multiple times the engine has failed to start and smells flooded. Dealer has no answer. Had engine lose power and stop on freeway due to known problem with new fords that they refused to issue a recall on"

Anonymous, PA (2016 Ford Explorer Base 3.5-L V6)

"The electronic throttle control failed and was replaced under warranty"

Glenn D., MI (2016 Ford Explorer XLT 3.5-L V6)

"There is an electrical component that Ford knows about in the drivetrain that fails and causes the vehicle not to be able to go into gear"

Anonymous, FL (2016 Ford Explorer Limited 3.5-L V6)
Traction control

"The car despite being an all wheel drive SUV does not drive well in even a little bit of snow. I almost killed myself multiple times in the one snow storm we had this year. The car could not even make it up my slightly inclined driveway. My BMWs had no problems with this. I have had over 10 all wheel drive cars over the years. This is by far the worst. Just going up my driveway elicited no less than 3 warning signals that had to be reset at the dealer. When I brought the car in the mechan"

Scott M., PA (2016 Ford Explorer XLT 3.5-L V6)
Transfer case

"CPO when I got it. When put in reverse, antilock brakes would kick in. 4wd transfer case had a shredded gear, a known issue mostly on older versions. Warranty and superior service from dealership got me going again"

Robert C., NC (2016 Ford Explorer Limited 3.5-L V6)

"Our ford dealer observed fluid leaking from the transfer case(PTU unit) vent line during a regular service, they cleaned up the fluid and noted it to be checked again on our next service, they found the same issue on the next service and replaced the complete unit on warranty, we never experienced any issues driving the vehicle, we commend our dealer and ford for finding and repairing the vehicle without us even knowing there was an issue, but we are also concerned that this vehicle only has 50000 km and shouldn’t be needing such an extensive repair."

Anonymous, AB (2016 Ford Explorer XLT 3.5-L V6)

"Transfer case, AKA power transfer Unit (PTU) failed completely, which in turn damaged the clutch and required a transmission rebuild. All were covered under the 60k mile power/drivetrain warranty. The system failed at 44k miles."

Anonymous, TN (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"The rear brakes were making a loud noise when driving at highway speeds. The service shop found a bracket that holds the calipers had broke. They performed an entire brake repair on the rear brakes at no cost as the repair was under warranty."

Anonymous, MI (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Lack of lubrication"

Anonymous, ME (2016 Ford Explorer Sport 3.5-L V6 turbo)

"left rear caliper frozen, pads and rotor and caliper replaced"

L W., NY (2016 Ford Explorer XLT 3.5-L V6)
Normal routine brake wear

"New brakes tht were supposed to be top of the line were wearing out before 1000 miles."

Mark W., NY (2016 Ford Explorer Base 3.5-L V6)

"Required replacement of rotors which seem to be premature"

David H., VT (2016 Ford Explorer Limited 3.5-L V6)
Premature brake wear

"Brakes poor after 2nd year .. replaced with better quality"

Anonymous, ON (2016 Ford Explorer Base 3.5-L V6)

"Rear brakes prematurely wore out without warning, which resulted in the need to replace the rotors."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"due to frozen caliper"

L W., NY (2016 Ford Explorer XLT 3.5-L V6)
Pulsation or vibration

"Repair tire suspension due"

Anonymous, MO (2016 Ford Explorer XLT 3.5-L V6)
Regular brake failure

"The brake failure was caused by a battery that exploded. The battery was changed at Auto Zone and then I took the car into the dealership for inspection, Gwinnett Place Ford. I was told everything was fine. I then returned the next day because I could smell something burning. I was told everything was fine. Within the week my vehicle was extremely difficult to stop, the brakes went out suddenly. I had to call a tow truck to take it into another Ford Dealership where they identified and fixed the problem. It took 4 days."

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)
Rotors

"At less than 30,000 miles I shouldn't have to replace the rotors and brakes no matter how I drive."

Anonymous, OH (2016 Ford Explorer Base Unsure)

"Needed replacing - salt air prematurely caused the problem,"

David B., FL (2016 Ford Explorer Limited 3.5-L V6)

"No warning on brake pads needing replacement, which resulted in the need to replace the rotors."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Issue with an odor leaking into cabin while transmission was set on Snow/Grass. Apparently there's a air lock system that vents into the exhaust system which failed"

Christopher Q., PA (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"I occasionally get strong exhaust fumes in the cabin while driving with all the windows and doors closed"

Mark W., MN (2016 Ford Explorer XLT 3.5-L V6)

"Vehicle gets exhaust smell through A/C into cabin when hard-accelerating"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"Vehicle is one of many reported with smell entering the cabin after hard acceleration. Ford is aware and issued letter stating problem was not dangerous. Not sure how much I believe that."

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"RECALL ON THIS ITEM REPAIRED FOR FREE"

Anonymous, CO (2016 Ford Explorer Sport 3.5-L V6)

"Could smell exhaust fumes in the cab, this was apparently a recall issue with this model."

Monte F., FL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Ford had a recall do to exhaust leak."

Iris P., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"when running the vehicle you can smell the exhaust in the cabin"

Benjamin S., PA (2016 Ford Explorer Base 3.5-L V6)

"Exhaust fumes in cabin when accelerating up an incline."

Phil F., HI (2016 Ford Explorer XLT 3.5-L V6)
Loose/rattling heat shield

"Makes rattling noise when transmission shifts. Dealer - no problem found. Safety system displayed needs technician - No problem found seems to be a common problem."

Barry J., OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Other/unsure

"Wire harness 2nd row chafed, had to be replaced on both sides"

Anonymous, (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Front sensors have failed on three separate occasions, all due to a known issue with the front parking sensors and it kept reoccurring"

Anonymous, NY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"When put into drive it does not engage for few seconds and then the car jerks forward. At times the jerking is very strong."

Anonymous, CA (2016 Ford Explorer Limited 3.5-L V6)
Rough shifting

"Jerky when changing speeds."

Anonymous, OH (2016 Ford Explorer XLT 3.5-L V6)

"The transmission does not shift smoothly. Had the fluid changed and still won't shift smoothly."

Anonymous, TX (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Related to the previous problem. Dealer claims that there is nothing wrong with the car."

Anonymous, CA (2016 Ford Explorer Limited 3.5-L V6)

"shifts like a bag 'o marshmellows. computer control is poorly responsive"

Joe P., MA (2016 Ford Explorer XLT 3.5-L V6)
Slipping transmission

"Transmission drive converter failed. Repaired by dealer under extended warranty."

Anonymous, MO (2016 Ford Explorer XLT 3.5-L V6)
Transmission computer

"The transmission would not change gears properly. The transmission would not shift at the right time when accelerating. It happened intermittently, so it was difficult to have the dealer correctly identify the problem."

Anonymous, IL (2016 Ford Explorer Limited 3.5-L V6)

"a few times the car would not start at all. wrench indicated on the display. dealership said there was a short in the transmission and it will have to be replaced. happened twice but it seems OK after 15 to 30 minutes. have yet to put up with the inconvenience as long as it works after 30 i=min. also the electronics go haywire on rare occasions"

John D., NY (2016 Ford Explorer XLT 2.3-L 4 Cyl turbo)

"Had WARNING Lights on Advance Trac and Terrain Management system intermittently and finally constant. The faliure did not affect performance or drivability but automatic 4 wheel drive capability was not functioning. Dealer ultimately replaced electronic module that was part of Terrain Management system."

Anonymous, NY (2016 Ford Explorer Base 3.5-L V6)
Transmission leaks

"Had bad seal on the transmission when purchased and had to be replaced under warranty. Saw fluid on garage floor."

Anonymous, OH (2016 Ford Explorer XLT 3.5-L V6)

"leak at trans case"

Anonymous, IL (2016 Ford Explorer XLT 3.5-L V6)
Transmission sensor or solenoid

"Reverse went out and throttle body had to be replaced"

Anonymous, OH (2016 Ford Explorer Limited 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Sent vehicle in to be serviced for poor cooling performance. Dealership replaced evaporator and condenser but it still underperforms."

Anonymous, PA (2016 Ford Explorer Sport 3.5-L V6 turbo)

"The entire system failed, compressor, clutch, belt, and refrigerant had to be replaced at 65K. The total bill was $1100"

Dean S., NC (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)
Automatic climate control

"Was unable to regulate temp. It constantly blew hot air"

Anonymous, NY (2016 Ford Explorer Limited 3.5-L V6)

"automatic climate control not as cold since repair"

Anonymous, (2016 Ford Explorer Limited 3.5-L V6)
Evaporator

"Evaporator replaced due to bad sensor on evap"

Anonymous, OH (2016 Ford Explorer Sport 3.5-L V6 turbo)
Heated or cooled seat controls

"there was a faulty wire connection under the seat. The repair charge was to pull the entire seat out to change a connector"

Anonymous, RI (2016 Ford Explorer Limited 3.5-L V6)
Refrigerant leaks

"Rear air conditioner had leak in line"

Anonymous, (2016 Ford Explorer Limited 3.5-L V6)

"High pressure line failure. it took over two weeks for Ford to fix this. Ordered the wrong part, needed additional time to install the part. This should not have failed at 42000 mile. Covered by extended warranty."

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)

"lower hose leaked then 4 months later up hose leaked"

Kenneth B., AZ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"A coolant line that goes from the engine compartment to the rear of the vehicle failed and had to be replaced for a cost of $2,000"

Anonymous, IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

"This survey is thinking I own 2 of these fords. I only own 1. So the second set of questions is redundant."

Anonymous, IL (2016 Ford Explorer Sport 3.5-L V6 turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Recall for throttle computer system"

Anonymous, MI (2016 Ford Explorer Limited 3.5-L V6)

"Throttle valve body issues shut down engine to limit speed to 3 mph"

Clyde P., SC (2016 Ford Explorer XLT 3.5-L V6)

"Vehicle broke down with 10000 miles and had to be towed- throttle body assembly had to be replaced and subsequently reprogrammed again"

Anonymous, MA (2016 Ford Explorer XLT 3.5-L V6)

"This was a computer issue with the engine that Ford knew about but didn't contact owners about. They said if the vehicle had a problem, they knew about the issue and fixed it under warranty. But if the issue didn't occur, all was good."

Peter S., FL (2016 Ford Explorer Limited 3.5-L V6)

"Engine service light came on and the dealership had to replace the computer."

Walbert M., CA (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Engine knock or ping

"Early July 2019 (37297mi)noticed engine miss on cold startup. Few days later noticed it again, this time it set "check engine" light. I put my scanner on to check code.(P0303)="cylinder 3 miss fire". I Took to dealer,they changed spark plug and Ignition Coil on cylinder #3. Engine ran good for a couple of days. Then engine started to miss fire on startup and engine would "flutter" upon acceleration, soon there after "check engine light came on again. I scanned for engine code and got same as before "cylinder 3 miss fire". Took back to dealer August 5,2019. 3 days later they told me the problem was serious and was asking for Ford Motor assistance, possible head gasket or engine block problem. Fortunately the dealer provided a loaner car or I would have been in real trouble. Long story short August 13, 2019 we got our car back with a new engine 72 days since first problem. Never could find out exactly what had happened to the engine. Over the years I have been a good Ford supporter having owned about 100 or so Ford cars, pickups, heavy trucks, personally and in business. I had never experienced anything like this."

Anonymous, MI (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)
Oil leaks

"Oil leak found during routine oil change. Ford fixed issue under warranty"

Anonymous, AZ (2016 Ford Explorer Limited 3.5-L V6)

"Failure of the oil pan and timing chain cover gaskets."

T L., IA (2016 Ford Explorer Base 2.3-L 4 Cyl turbo)

"Oil Leak from the rear Seal"

Anonymous, WI (2016 Ford Explorer XLT 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"This was the second failure of this transmission. The first happened within the first 3000 miles. The transmission was repaired at that time. This time it was replaced under warranty."

Anonymous, MI (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Unable to move forward. Had to have car towed to transmission shop. Still waiting for car to be repaired. Quoted $4,400 for repair."

Anonymous, AK (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"A snap ring broke. completely destroyed trans"

Robert F., WV (2016 Ford Explorer Limited 3.5-L V6)

"Repaired under warranty, but highly unusual as only had 12000 miles when failed. Casing leaked transmission fluid. Was not given a specific cause and was not able to see the problem transmission as it was returned to Ford for evaluation almost immediately"

Anonymous, MI (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Transmission would not engage at all in reverse and only 1st gear forward. Two occurrences in the first 3000 miles"

Anonymous, MI (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"Transmission snap ring failed causing the entire transmission to fail"

Anonymous, NJ (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Large delay in downshifting. Took it to the dealer and they found a problem with the transmission. Repaired under warranty"

Anonymous, CA (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Explorer Transmission had issues 1st 9 months, Ford and dealer replaced it a wait time if 2 weeks"

Anonymous, NH (2016 Ford Explorer Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"there is wind noise coming from either the right front or the right rear door"

Anonymous, OR (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Glass defects

"Regular driving has caused 2 windshield replacements in 12 months. Glass does not stand up to chipping or cracking"

Anonymous, MI (2016 Ford Explorer XLT 3.5-L V6 turbo)

"the front windshield has a fishbowl effect if you need to look thru the lower portion of it"

Anonymous, RI (2016 Ford Explorer Limited 3.5-L V6)
Mirrors

"Power fold mirror mechanisms grinding on both mirrors"

Anonymous, FL (2016 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Outside mirrors occasionally do not set themselves for each driver and flutter back and forth."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)
Tailgate, hatch or trunk

"Rear hatch was misaligned and created a water leak."

Anonymous, WY (2016 Ford Explorer Platinum 3.5-L V6 turbo)

"No problem. I assumed when you said hatch you were including the hood."

David L., NJ (2016 Ford Explorer Platinum 3.5-L V6 turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"3+ times I had to jump start. I am on my third battery!"

Anonymous, NC (2016 Ford Explorer Sport 3.5-L V6 turbo)

"Battery died after 8 months. Informed by dealer that a ford must be run every single day to keep the battery charged. Hah!"

Anonymous, PA (2016 Ford Explorer Base 3.5-L V6)

"bad"

R R., MI (2016 Ford Explorer Sport 3.5-L V6)
Electronic ignition

"Bad throddle body"

George B., MN (2016 Ford Explorer Limited 3.5-L V6)

"Throttle body needed replacement"

Anonymous, MI (2016 Ford Explorer XLT 3.5-L V6)
Ignition switch

"Have keyless start. I was 4 hours from home on a Saturday night. Vehicle wouldn't start and I got codes saying problem with 4x4 differential, sensors telling me I was close to something but there was nothing there, Etc. Then it would start. When I went to turn it off. I could not close windows, could not lock vehicle, could not turn headlights off. The problem was a faulty ignition switch. The vehicle had less than 5000 km on it. I did not feel safe in this vehicle for quite a while after it"

Anonymous, SK (2016 Ford Explorer XLT)
Spark plugs or wires failure

"spark plug coil wire failed"

Norman O., IL (2016 Ford Explorer XLT 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"motor ran unevenly"

Anonymous, (2016 Ford Explorer XLT 3.5-L V6)
Fuel cap

"Went to get fuel the fuel cap , pipe system to tank became unusable. was able to force it slightly allowing gas in. Dealer said not covered under warranty. Blame me, user for being careless. Howeverco we live in NJ where you are not allowed to pump you own gas. Complained to Ford Corporate, never got a response. I think this was a defect and should have been covered under the warranty, less than 25,000 miles and 2 1/2 years old. Very Dissapointed"

Tom M., NJ (2016 Ford Explorer Limited 3.5-L V6)
Fuel injection system

"Quit sending fuel to engine"

Anonymous, GA (2016 Ford Explorer XLT 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"Generated check engine light warning. Repair under precertified warranty."

Anonymous, VA (2016 Ford Explorer Sport 3.5-L V6 turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Turbo blew up and ruined the engine and exhaust."

Anonymous, MA (2016 Ford Explorer Sport 3.5-L V6 turbo)
Head gasket

"Lemon"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6 turbo)
Timing belt or chain

"Lemon"

Anonymous, GA (2016 Ford Explorer Limited 3.5-L V6 turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"The 3.5 v6 engine uses a timing chain driven water pump that when it leaks, it leaks into the engine oil pan. Dealer said most of the time they replace the engine, but I caught my problem early so they installed a new pump and timing chain. The repair was $2500 because of all that has to be done taking the front of the motor apart. Mast water pumps at $500-$800 repair. I understand they changed the design in 2019. This is just poor design"

Anonymous, NC (2016 Ford Explorer Platinum 3.5-L V6)

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SUSPENSION
Jul 15, 2021
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
What should you do:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. An interim owner notification letter expected to be mailed in early September. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Ford issued owners an interim notification on September 10, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V537000
Potential Number of Units Affected: 631176
STRUCTURE
May 05, 2021
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
What should you do:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V316000
Potential Number of Units Affected: 616967
POWER TRAIN
Nov 10, 2020
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
What should you do:
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V692000
Potential Number of Units Affected: 15587
SUSPENSION
Oct 30, 2020
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
What should you do:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V675000
Potential Number of Units Affected: 454941
SUSPENSION
Jun 10, 2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
What should you do:
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V435000
Potential Number of Units Affected: 1194173
SEATS
Nov 29, 2017
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
What should you do:
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V767000
Potential Number of Units Affected: 177264
SUSPENSION, WHEELS
Aug 28, 2017
A loss of the wheel or wheel end can increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
What should you do:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17E048000
Potential Number of Units Affected: 630
SEATS
Jun 28, 2016
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
What should you do:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V475000
Potential Number of Units Affected: 5280
ENGINE AND ENGINE COOLING
Mar 31, 2016
Overheating of the engine block increase the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
What should you do:
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V183000
Potential Number of Units Affected: 1543
FUEL SYSTEM, GASOLINE
Sep 28, 2015
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
What should you do:
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V605000
Potential Number of Units Affected: 203
PARKING BRAKE
Jul 24, 2015
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
What should you do:
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V464000
Potential Number of Units Affected: 7165
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