The Explorer is a midsized SUV that shares its underpinnings with the larger Ford Flex, a car-based vehicle we have praised for its ride, comfort, quietness, and space. The Explorer has its good points, including a roomy, practical interior, a third-row seat that's actually usable, and generous cargo capacity. It also has a steady and compliant ride and respectable fuel economy.
Alerts
There are 8 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Ford Explorer has been recalled 8 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"SYNC and Android Auto continually not work. The dealership was unable to fix it. FORD tech line was also not able to fix the problem."

Anonymous, ON (2017 Ford Explorer XLT 3.5-L V6)
Apple CarPlay

"Sync 3 Update caused Apple CarPlay and Waze to display incorrect speed"

Anonymous, IN (2017 Ford Explorer XLT 3.5-L V6)
Backup or other camera/sensors

"Occasionally, both the front and rear cameras don't work...just get a blank black screen. Sometimes shutting the Explorer off and then back on will reset the cameras to work; sometimes not. No codes show up when technicians try to figure out what's wrong, so they haven't been able to find a permanent fix for the problem"

Anonymous, VA (2017 Ford Explorer Sport 3.5-L V6 turbo)
CD player

"I use the CD player daily, but over the past few months the discs have been harder and harder to load and play. Often I have to reinsert the disc 4 or 5 times until it finally plays. Since I am almost at the end of my lease, I have not taken in to dealership for repair as I know they would need to pull the whole system for repair."

Anonymous, MI (2017 Ford Explorer Sport 3.5-L V6 turbo)
Display screen freezes up

"Cameras freeze and does not display what is in front no matter how many times you push the front camera button"

Anonymous, TX (2017 Ford Explorer Limited 3.5-L V6)

"Sometimes the display, and the whole system, crashes while the vehicle is in motion. Does not seem to affect any of the vehicle controls. To reset the vehicle needs to be stopped, shut down, and a restart initiated. Sometimes it takes a dozen restarts to get system working again. Ford says they cannot troubleshoot unless the vehicle is experiencing the problem what at the Ford service center."

Richard V., NC (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"Problem unknown?. Wouldn't do it again at the dealership"

Laura H., MI (2017 Ford Explorer XLT)
Display screen goes blank

"Happens very intermittently but the screen will go black and may or may not come back on while driving. Sometimes you have to turn off vehicle and restart"

Ernest B., FL (2017 Ford Explorer XLT 3.5-L V6)

"I believe the problem is related to previously mentioned difficulty. Touch screen stopped working, and the system performed random actions all by itself"

Laura H., MI (2017 Ford Explorer XLT)

"in-dash control screen blanks out-leaves no electronic control of navigation, climate control, bluetooth phone connection, audio controls, etc"

Anonymous, CA (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

"The Ford Sync3 system appears to not be robust. A major controller for that saws replaced at the dealership."

Jason G., AK (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"vehicle would not operate my Sony MP3 player via bluetooth, despite both car and player being listed as recognized by each other"

Anonymous, CA (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)
In-dash navigation system (GPS)

"Map Databse was about two years behind reality when new. Worse now. Don't even bother to use it anymore. Ford needs to pay up for up-to-date map database. Google Maps on my phone does a much better job in many ways."

Richard V., NC (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"It is a 2017 and there is STILL no update available. It is 2019."

Anonymous, TX (2017 Ford Explorer)
Phone pairing (e.g., Bluetooth)

"I purchased an unlocked iPhone 7 plus. I use Straight Talk. My phone synced perfectly when I purchased the vehicle (with Sync 3) in June 2016. Since January 2017, my Explorer will not sync with my iPhone. I am unable to utilize hands-free calling (the law in my state). I am only able to, intermittently, listen to my iPod or iPhone. I have met with Service Technicians at three different dealers since the problem surfaced. I have taken my phone to other new vehicles at the dealerships (including a loaner 2017 Escape, a 2018 Mustang and another 2018 Explorer). Both my devices worked perfectly in those vehicles. Unfortunately (and infuriatingly) the dealerships claim that they were unable to generate an Error Code. And without it they can do nothing. So I'm left with vehicle that, although equipped with, Sync3, phone and bluetooth, I cannot legally use to make phone calls while in motion nor listen to music (unless in range of an AM or FM station). All this pleasure from my $50,000 2018 Ford Explorer, which Ford states, is not compatible for someone owning an unlocked iPhone 7 plus, using Straight Talk (I understand to be one of the most popular service providers in the nation) or an iPod Classic. Each of them worked perfectly well in my 2012 Explorer's (much maligned by you) My Ford Touch system. So, I have a nearly new 2017 Ford, under warranty, with an entertainment system (costing over $1700) that is nearly useless to me for its intended purpose."

Anonymous, VT (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Phone fails to pair even when connected with usb."

Anonymous, TX (2017 Ford Explorer Limited 3.5-L V6)

"When starting the vehicle, the phone conects and frequently dials 0. It doesn't resut in anything more than inconvenience, but it should be fixed."

Anonymous, VA (2017 Ford Explorer Sport 3.5-L V6 turbo)

"Sync2 (your favored system, although MyFord Touch was much more reliable and offered more features) would not pair with iPhone, iPod or iPad nano."

Anonymous, VT (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"recently the car failed to recognize my phone via bluetooth even though both were listed on the in-dash screen. had to reboot and re-pair phone to car"

Anonymous, CA (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"vehicle occasionally doesn't recognize phone via bluetooth even though there is an icon on the in-dash screen and the phone is open and ready. must try several times to re-pair phone and car systems, after waiting sometimes minutes or hours"

Anonymous, CA (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)
Routine software updates

"Trouble with getting phone to pair with blue tooth to get update"

Anonymous, IL (2017 Ford Explorer Sport 3.5-L V6 turbo)

"A message indicating that the system can search for nearby wifi networks always comes up when the car is started and must be closed in order to view the screen. I have changed the settings to turn off this notification but it persists."

Anonymous, VA (2017 Ford Explorer)
Speakers

"One of the woofers in the Sony sound system blew."

Anonymous, NJ (2017 Ford Explorer Sport 3.5-L V6 turbo)
Steering wheel controls

"tuning controls on steering wheel would freeze up. Voice controls would freeze as well. Computer module has been replaced twice"

Anonymous, FL (2017 Ford Explorer Platinum 3.5-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"they fixed the it's not a recall recall"

Anonymous, IL (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"I had to take the Explorer in for a service bulletin because of leaking exhaust. The repair was free but the area around where the repair took place looks awful. The plugs in the bottom of the rear door where glued in place and the glue ran around the plugs and is a eye soar. The rear door does not close as well after the repair either."

Anonymous, OH (2017 Ford Explorer XLT 3.5-L V6)

"RECALL: carbon monoxide leak"

Anonymous, NY (2017 Ford Explorer XLT 3.5-L V6)

"WHEN THE ACCELERATOR WAS PRESSED DOWN, IT SEEMED THAT THERE WAS A SMELL INSIDE THE CABIN."

Stark S., FL (2017 Ford Explorer Limited 3.5-L V6)

"Smell in car and dealer fixed it."

Anonymous, MI (2017 Ford Explorer Limited 3.5-L V6)

"when you let off the accelerator at highway speed the cabin interior smells of exhaust. We had this checked under warranty and the dealer said the intake for the interior air was located too close to the exhaust. If that is the case that is very poor engineering. Other than that the vehicle has been real good so far"

David T., FL (2017 Ford Explorer XLT 3.5-L V6)

"If you accelerate over 3500 rpms the cabin smells like rotten eggs, is terrible. Will take it to the dealer next week"

George F., PR (2017 Ford Explorer XLT 3.5-L V6)
Other/unsure

"It does not cover the area my 2013 Explorer did."

Anonymous, NE (2017 Ford Explorer Limited 3.5-L V6)
Pipes

"Recall due to possible exhaust gases. No defects identified."

Anonymous, WV (2017 Ford Explorer Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The door posts were never painted in the paint booths at the factory in Chicago. I actually revived 2 different new Explorers with this problem. It took $4000 worth of repair work to fix the second one."

Anonymous, OH (2017 Ford Explorer XLT 3.5-L V6)

"The Electronic pad on the driver door flew off on the freeway. We would here a flapping noise like paper rattling from time to time, but could not find out where it was from. When the panel flew off it also caused a electronic glitch and caused to lift gate to NOT open up anymore, even manually."

Albert R., CA (2017 Ford Explorer XLT 3.5-L V6 turbo)

"The door jams and doors were not painted properly, the finished paint (black) was applied too thin and you could see the white primer. This actually happen on 2 completely different new 2017 cars. The first one I took back and got another the second was not as bad and the dealer fixed"

Anonymous, OH (2017 Ford Explorer XLT 3.5-L V6)
Sunroof

"The fit on the sun roof is sloppy and noisy"

Anonymous, OH (2017 Ford Explorer Platinum 3.5-L V6 turbo)
Tailgate, hatch or trunk

"Hydraulic arm broke off."

Anonymous, NY (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"Hatch malfunctions using the remote control and the dash control,won,t open, hesitates, stop, etc."

Kenneth K., MI (2017 Ford Explorer XLT 3.5-L V6)

"Paint on tailgate from production plant had area looking like a large drip. Dealer very proactive to have tailgate repainted"

Anonymous, CA (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"The finished (black) paint was also thin around the tailgate jams"

Anonymous, OH (2017 Ford Explorer XLT 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The cover on the left/driver is rear view mirror fell off (or was knocked off, don't know). Easy fix but for paying for the new cover."

Darwin B., FL (2017 Ford Explorer Platinum 3.5-L V6)

"Piece of door trim fell off"

Anonymous, IL (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"Tim on the luggage rack came loose and Ford had to replace the piece on the drivers side"

Anonymous, VA (2017 Ford Explorer Sport 3.5-L V6 turbo)

"Crack in plastic trim by back side window. Repaired by ford dealer under warranty."

Anonymous, NV (2017 Ford Explorer XLT 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Paint bubbling up on leading edge of hood"

Jeff K., TX (2017 Ford Explorer Sport 3.5-L V6 turbo)

"Poor paint quality. Drwall brush removed paint to bare metal"

Teresa W., KS (2017 Ford Explorer Limited 3.5-L V6)

"Paint on tailgate defective at time of taking ownership. Dealer very proactive to have tailgate repainted"

Anonymous, CA (2017 Ford Explorer Platinum 3.5-L V6 turbo)
Rust

"Paint on hood bubbling. Hood was replaced and painted. Seem to be alot of Explorers with this issue. Heard there are contaminants in the aluminum for the hood"

Jeff K., TX (2017 Ford Explorer Sport 3.5-L V6 turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"right rear brake light assembly had to be replaced as an entire unit. Cost $650 plus labor. Covered under warranty."

Anonymous, FL (2017 Ford Explorer Platinum 3.5-L V6 turbo)

"left rear turn signal light bulb went out"

Roderick W., CA (2017 Ford Explorer Limited 3.5-L V6 turbo)
Heated or cooled seats

"Drivers side seat lumbar self activates and heater doesn't heat to same temperature as passenger side. I would like to give input on the 2014 Grand Cherokee also. Worst vehicle I have ever owned. At under 40Kmiles I have had to replace the alternator, repair the trans cooler lines, $1000, Repair the power steering system, repair the gas filler door, and replace the oil pressure sensor switch. In addition there are three factory recalls one of which took two years for Chrysler to have parts available."

David P., CO (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Driver seat heat stopped working. It required 3 visits to Service, with 3 different repairs, to get it working. Dealership was very cooperative but situation was extremely frustrating for me. They finally got it working but by then winter was over here in Michigan!"

Anonymous, MI (2017 Ford Explorer Sport 3.5-L V6 turbo)
Keyless entry

"Panel on drivers side door that houses the key strip for keyless entry came off while traveling down interstate."

Ernest B., FL (2017 Ford Explorer XLT 3.5-L V6)
Warning lights

"Warning system make sfunction"

Teresa W., KS (2017 Ford Explorer Limited 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"a/c compressor was making a loud whinning sound when on"

John T., CA (2017 Ford Explorer XLT 3.5-L V6)

"A/C compressor seized"

Zach W., FL (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)
Automatic climate control

"The rear area ceiling vents stopped blowing air."

Roderick W., CA (2017 Ford Explorer Limited 3.5-L V6 turbo)
Evaporator

"A/C wouldn't cool even on LO setting. The air felt muggy an heavy. Vehicle taken to dealership, and at first thought freon was needed. When that didn't work, car was kept almost 3 weeks as whole system was dismantled and evaporator was found to be issue."

Anonymous, GA (2017 Ford Explorer Limited 3.5-L V6)
Heated or cooled seat controls

"heated seat failed on passengers side."

Anonymous, ON (2017 Ford Explorer XLT 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"When you accelerate the rpm hang very high as vehicle gains speed"

Marvin M., NV (2017 Ford Explorer Limited 3.5-L V6)

"Rough shifting at low speed."

Anonymous, MI (2017 Ford Explorer Limited 3.5-L V6)
Slipping transmission

"As I said before the transmission rpms stay quite high and the vehicle doesn't move into another gear unless you release some throttle pressure"

Marvin M., NV (2017 Ford Explorer Limited 3.5-L V6)
Transmission leaks

"There was a seal in the transmission that failed and caused it to leak. It was fixed under warranty."

Shane P., NV (2017 Ford Explorer Sport 3.5-L V6)

"Both the drain plugs on the transmission and transfer case were loose and leaking"

Paul H., MI (2017 Ford Explorer XLT 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"The passenger side, right rear window was not installed properly and leaked water into the passenger area of the car when it rained. The vehicle is under warranty, and the Ford dealer replaced the window at no charge to me."

Scott S., NC (2017 Ford Explorer Base 3.5-L V6)
Squeaks or rattles

"HIGH SPEED RATTLE IN WINDSHIELD FRAME...HAD SAME PROBLEM IN MY 2013 FORD EXPLORER"

Ray L., TX (2017 Ford Explorer Limited 3.5-L V6)

"Some type of rattle coming from the passenger side dash, glove box area. Seem a vehicle with under 22K should have issues like this."

Anonymous, MI (2017 Ford Explorer XLT 3.5-L V6)
Wind noise

"It's got wind noise around windows"

Tony D., TX (2017 Ford Explorer Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Rear brakes were completely shot by 20k miles, which caused a roadside breakdown incident. Ford would not cover them under warranty because they are consumable products, even though they admitted they were prematurely worn down."

Anonymous, VA (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"New front brakes"

Tony C., NY (2017 Ford Explorer Platinum 3.5-L V6 turbo)
Pulsation or vibration

"Needed new rotors"

Tony C., NY (2017 Ford Explorer Platinum 3.5-L V6 turbo)
Rotors

"Rear rotors were completely shot at 30000 miles. Pads were still serviceable"

Gilmore M., NY (2017 Ford Explorer Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"front end made noise when turning, happened after 4 months! documented issue w explorers"

Anonymous, NY (2017 Ford Explorer XLT 3.5-L V6)
Steering linkage (includes rack and pinion)

"Had to replace the rack an pinon unit because of the noise/thud it was making."

Steven L., CA (2017 Ford Explorer Platinum 3.5-L V6 turbo)
Tie rods

"IT WAS A RECALL FROM FORD MOTOR CO. AFTER I HAD DISCUSSED THAT I WAS FEELING A LOT WONDERING MOTION AND UNCONTROLLABLE STEERING"

Christine G., MD (2017 Ford Explorer Limited 3.5-L V6 turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Battery failed 2 years and 1 week after purchase"

Zach W., FL (2017 Ford Explorer Limited 2.3-L 4 Cyl turbo)

"Battery needed to be replaced when Polar Vortex came and killed the battery. Battery only 3 years old"

Anonymous, IL (2017 Ford Explorer Sport 3.5-L V6 turbo)

"Battery went dead after two days of bringing car home. I had told service dept. that the red indicator was showing when I bought the car. Some tech checked it out and told me battery was good. I argued to change battery, but they wouldn't. So two days later when it died I jumped and took it to a different Ford dealer. They changed it no questions asked. They are now my new, if needed service dealer."

George F., NJ (2017 Ford Explorer XLT 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"This vehicle is a LEMON which neither Ford or the dealer would replace. Instead they replaced componutes but there are still problems like transmission slippage at high speeds. I will not buy another Ford product."

Anonymous, KS (2017 Ford Explorer Limited 3.5-L V6)

"Wasn’t shifting properly. Replaced clutch inside the transmission."

Steven L., CA (2017 Ford Explorer Platinum 3.5-L V6 turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"FACTORY RECALL...FIXED BY DEALERSHIP"

Ray L., TX (2017 Ford Explorer Limited 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"there where like 2 other notices that i remember them fixing when we took it in for the oil changes. They where mandatory fixes from the company.."

Albert R., CA (2017 Ford Explorer XLT 3.5-L V6 turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"gear shifting for a $52,000 V-6 engine is terrible"

Anonymous, NV (2017 Ford Explorer Limited 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"A few drops in the garage, once oil was changed and I told them about it, it seems to have stopped.....maybe the drain plug gasket"

Kevin G., AZ (2017 Ford Explorer XLT 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SUSPENSION:REAR
Oct 30 2020
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
What should you do:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V675000
Potential Number of Units Affected: 318381
SEATS
Sep 11 2019
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
What should you do:
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V651000
Potential Number of Units Affected: 311907
SUSPENSION:REAR
Jun 10 2019
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
What should you do:
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V435000
Potential Number of Units Affected: 1194173
STEERING
Aug 28 2017
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
What should you do:
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V530000
Potential Number of Units Affected: 253
SUSPENSION:REAR
Aug 28 2017
A loss of the wheel or wheel end can increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
What should you do:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17E048000
Potential Number of Units Affected: 630
SEATS:MID/REAR ASSEMBLY
Jun 26 2017
Seats with missing inboard attachments may not adequately restrain an occupant in a crash, increasing the risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer Police Interceptor vehicles. The affected vehicles may be missing the two front inboard attachments for the second row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating systems", and (FMVSS) number 210, "Seat belt assembly anchorages."
What should you do:
Ford will notify owners, and dealers will inspect the vehicles to verify that they have the second row seat attachment studs, installing them if not, free of charge. The recall began on August 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C10.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V401000
Potential Number of Units Affected: 4
SEATS
May 22 2017
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
What should you do:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V332000
Potential Number of Units Affected: 2204
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Dec 22 2016
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
What should you do:
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V925000
Potential Number of Units Affected: 1163
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