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    Ford Explorer

    EPA MPG: 23 mpg

    RECALL ALERT:
    There are 30 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2020 Explorer is much less reliable than other cars from the same model year.

    The 2020 Ford Explorer has been recalled 30 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "during oil change inspection I was told that the cv joint boots were cracked (severe) and that I would need to replace the joints assembly."

    Anonymous, AR (2020 Ford Explorer Platinum 3.0-L V6 turbo)

    "The grease boot failed and let the grease leave the cv joint."

    Anonymous, IN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    "CV Joint was leaking"

    Anonymous, (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "CV boot cracked and needed replacement at 50,000 miles"

    Anonymous, CO (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)
    Driveshaft or axle

    ""Both CV axle boots were torn and leaking at 60,175 miles, discovered at routine servicing 175 miles after expiration of 60,000 mile driveline warranty. Dealership recommended replacing both front CV axles. Fortunately repair was at least covered under the extended protection plan (after a $100 deductible). Dealership scheduled and completed repairs a week an a half later.""

    Anonymous, CA (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "pinion shaft seal with rear differential started leaking at 50000 miles"

    Anonymous, CO (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)
    Stability control (ESC)

    "The transmission module went bad and was not covered under the driveline warranty."

    Anonymous, MN (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)
    Traction control

    "Same module that was mentioned"

    Anonymous, ON (2020 Ford Explorer Platinum 3.0-L V6 turbo)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Windshield had to be replaced and resealed. Cowl was removed and resealed."

    Anonymous, OH (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "Ford and the dealer refuses to help us even though it came from the factory with the defeect"

    Anonymous A., MD (2020 Ford Explorer Platinum 3.0-L V6 turbo)
    Other noises & leaks problem

    "The dealer kept telling us it was fine when the cleaner fluid lasted less than two days."

    Anonymous, TX (2020 Ford Explorer Platinum 2.3-L 4 Cyl turbo)
    Seals and/or weather-stripping

    "Came from the factory with moonroof drain problems. In the shop several times and after warranty and extended warranty was up they refused to fix the problem."

    Anonymous A., MD (2020 Ford Explorer Platinum 3.0-L V6 turbo)
    Squeaks or rattles

    "This problem has been an issue since the beginning of ownership. I have had it to a Ford dealer 6 times and it is not resolved yet."

    Anonymous, FL (2020 Ford Explorer ST 3.0-L V6 turbo)

    ""Radio turns on by itself, noise when shutting off car""

    Anonymous, IL (2020 Ford Explorer Limited 3.0-L V6 turbo)

    "This was marked because different people hear it from different places. I dont know what else to say."

    Anonymous, FL (2020 Ford Explorer ST 3.0-L V6 turbo)

    ""The sound under the car started when the car started going around 30mph. It would stop after that speed but continue at that speed if you stopped and started. Eventually after a complete overhaul and replacement of several parts and time in the dealership, it seems to be resolved. They don't really know what caused it either.""

    Anonymous, MN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "had a shorted out cell that would not allow the battery to hold a charge but it was close to battery life expectancies"

    Anonymous, UT (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)
    Body control module

    "New computer system in the Explorer Platinum. Occasionally won't start using normal method have to use key fob. Erroneous messages like "no key detected" while driving."

    Anonymous A., TX (2020 Ford Explorer Platinum 3.0-L V6 turbo)
    Headlights

    "Got warning lights and told it in. It was an issue with the electronics behind it. $2500!"

    Anonymous, TX (2020 Ford Explorer Platinum 2.3-L 4 Cyl turbo)
    Keyless entry

    "wire was damaged during factory installation and shorted out causing remote entry pad failure and body control module failure I dont know if its the cause of having to replace the Battery or not"

    Anonymous, UT (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    ""First, this is something that is not used that often so it took about a year to find out it didn't work. The issue was that the keyless entry just flat out wouldn't light up to punch in your code when you ran your hand over the keypad on the outside. Had to bring it in to the dealership to get fixed. It's a wonky fix though. You have to pull the door handle apparently then run your hand over the pad to get it to light up in order to punch in the code.""

    Anonymous, MN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)
    Tire pressure monitor

    "Constant tire pressure readings going out, windows continually to not work, lots of miscellaneous issues with wiring that never seems to get fixed"

    Anonymous, MN (2020 Ford Explorer XLT Unsure)
    Warning lights

    "There have been problems with the warning lights all along and some never get fixed. The most annoying is the automatic crash avoidance. It goes off after the car in front of me has turned the corner. So theres no car in front of me when it goes off."

    Anonymous, FL (2020 Ford Explorer Unsure Unsure)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Backup camera is unreliable."

    Anonymous A., CA (2020 Ford Explorer Limited Unsure)
    Display screen goes blank

    "Screen went dead. It was replaced"

    Anonymous A., WA (2020 Ford Explorer ST 3.0-L V6 turbo)

    "The screen ceases to work when it gets hot inside the car. The sales manager told us he would fix it when we bought it, but he lied."

    Anonymous A., MO (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "Occasionally screen blank and no audio while driving."

    Anonymous A., TX (2020 Ford Explorer Platinum 3.0-L V6 turbo)
    In-dash navigation system (GPS)

    "The navigation system does not work when the screen blacks out."

    Anonymous A., MO (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)
    Other in-car electronics problem

    "I had it in a couple of times for the audio going out completely"

    Anonymous, IL (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Clutch replacement

    "It started about 6 months ago. Started down shifting funny. Seemed to shift better in sport mode but normal mode was the problem. Took it in to the dealer and they replaced the clutch under my extended warranty."

    Anonymous A., IA (2020 Ford Explorer ST 3.0-L V6 turbo)
    Other major transmission & clutch problem

    "Transmission remained engaged when I approached a stop sign at less than 5 miles an hour. I had pressed brake but car proceeded into traffic."

    Anonymous, (2020 Ford Explorer Limited 3.3-L V6 hybrid)
    Transmission rebuild or replacement

    ""You said not to include recalls but within weeks of buying the car, there was a transmission recall. Ever since then, after sitting at a traffic light, you press the gas and the car wont move. While driving it will suddenly jerk, and the pick up is inconsistent. The stalling after stopping at a light or after waitng at an intersection & then pressing gas pedal is dangerously. But the dealership keeps saying the car I fine. Its not fine""

    Anonymous, FL (2020 Ford Explorer Unsure Unsure)

    "Transmission needed a rebuild after a snap ring broke which caused very hard downshifting from 7th to 6th gear. Had to replace the head component"

    Anonymous, MN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    ""It started to slip then would go into limp mode. It did this randomly driving down the interstate and I had to pull off. I shut the car off then restarted it and it was fine (no other indications) for about a month. Then it did it again and would not correct while sitting in line at school pick-up. The dealer found it to have multiple transmission failures. I believe that it was due to the poor trans cooler design that fails and leaks, which happened about 6-8 months before this. Ford had a recall on these in 2019 but did nothing to correct the 2020. It was a $6000.00 repair.""

    Anonymous A., TN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "AWD Module"

    Anonymous, MN (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    "Bearings in rear differential went bad."

    Anonymous, AL (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "Auto hold brake will not work. Weve been to the dealership 3 times, problem immediately returns. Big concern since Ford themselves state to bring the vehicle into their dealership since this issue involves the braking system."

    Anonymous, NE (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)
    Pipes

    "One of the tail pipes completely separated from the muffler for the THIRD time. The muffler and both tail pipes are manufactured as a single piece so the price from replacement is excessive. After failure, Ford Dealer tried to weld pipe back together and add an additional support bracket - but it failed as well."

    Anonymous, CA (2020 Ford Explorer ST 3.0-L V6 turbo)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Mirrors

    "Mirrors not going back in when car turned off"

    Anonymous A., CA (2020 Ford Explorer Limited Unsure)
    Other body problem

    "Passenger doesnt go high enough."

    Anonymous, PA (2020 Ford Explorer Platinum 3.0-L V6 turbo)
    Seat controls - power

    ""In January,2022, the Driver Seat moved when I started it so I was all the way up in a position too high to drive safely as my head was touching the top, then the seat would not move up or down, took to Ford service on 1/10/22, they inspected and did not fix. Returned on 1/22/25, the seat was removed and disassembled, installed onto new frame, temporary fixed problem. Returned again on 3/22/22. SEat awa removed and found the mechanics in the seat track would bind halfway up/down. Seat track was replace and seat reinstalled, fasteners were replaced. It seems to be corrected although I do not use the memory buttons and try not to adjust the seat position. The side trim panel on the seat had come loose multiple times and was also reattached.""

    Anonymous, IL (2020 Ford Explorer ST 3.0-L V6 turbo)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "While driving door trim on rear door came loose/off of the door"

    Anonymous, CT (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)
    Loose interior trim or moldings

    "Molding around the front seats and around the door brace between window front and driver side"

    Anonymous, PA (2020 Ford Explorer Platinum 3.0-L V6 turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Antilock braking system (ABS)

    "The ABS was turned off due to the failure of the transmission module."

    Anonymous, MN (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)
    Rotors

    ""Vibration and increased pedal effort caused me to take the vehicle to the dealer, and they determined that brakes and rotors needed replacement""

    Anonymous A., ON (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Heater system

    ""Replaced heater core. Cost $2,600. Apparently, had to take whole dash off to get to it.""

    Anonymous, IA (2020 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "when on a trip, as i pulled out to pass another car, the transmission did not hook up, just left me in the passing lane till i took my foot off the gas and then pushed it again, then it took hold. One ford dealer said the transmission needed replaced, another said they couldn't find a problem. I then told them i had seen a site where others had the same problem and that it was a problem with the computer. After they looked in that direction, they found the problem and upgraded the transmission with a download on the computer. Problem soled....until it happens again."

    Anonymous, OH (2020 Ford Explorer Limited 2.3-L 4 Cyl turbo)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Ford vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
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    Engine Major
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    Engine Minor
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
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    Transmission Minor
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    Drive System
    NA
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    Fuel System/Emissions
    NA
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    Exhaust
    NA
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    NA
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    NA
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    NA
    Suspension/Steering
    NA
    NA
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    NA
    NA
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    NA
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    NA
    Brakes
    NA
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    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
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    NA
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    NA
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    Build Quality
    NA
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    Electrical Accessories
    NA
    NA
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    NA
    NA
    NA
    NA
    NA
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    NA
    NA
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    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
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    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    EQUIPMENT
    Oct 10, 2025
    An electrical short circuit can increase the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
    What should you do:
    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 24, 2025. Additional letters will be sent once the final remedy is available, anticipated February 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V685000
    Potential Number of Units Affected: 59006
    BACK OVER PREVENTION
    Jun 27, 2025
    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
    What should you do:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V442000
    Potential Number of Units Affected: 200186
    SEATS
    Jun 13, 2025
    A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
    What should you do:
    Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V393000
    Potential Number of Units Affected: 304662
    BACK OVER PREVENTION
    Mar 14, 2025
    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
    What should you do:
    Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V159000
    Potential Number of Units Affected: 49399
    POWER TRAIN
    Mar 14, 2025
    A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
    What should you do:
    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V166000
    Potential Number of Units Affected: 4247
    SEAT BELTS
    Feb 14, 2025
    A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
    What should you do:
    Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V093000
    Potential Number of Units Affected: 240510
    EQUIPMENT
    Nov 08, 2024
    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V852000
    Potential Number of Units Affected: 27678
    ENGINE
    Aug 09, 2024
    An engine compartment fire increases the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
    What should you do:
    Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 24V598000
    Potential Number of Units Affected: 85238
    BACK OVER PREVENTION
    Mar 08, 2024
    A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    What should you do:
    Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V188000
    Potential Number of Units Affected: 1988
    POWER TRAIN
    Oct 06, 2023
    A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
    What should you do:
    Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V675000
    Potential Number of Units Affected: 238364
    ELECTRICAL SYSTEM
    Sep 08, 2023
    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
    What should you do:
    Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V626000
    Potential Number of Units Affected: 2954
    BACK OVER PREVENTION
    May 12, 2023
    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
    What should you do:
    Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V342000
    Potential Number of Units Affected: 442973
    BACK OVER PREVENTION
    Apr 28, 2023
    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    What should you do:
    Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V305000
    Potential Number of Units Affected: 523
    PARKING BRAKE, POWER TRAIN
    Mar 24, 2023
    Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
    What should you do:
    Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V199000
    Potential Number of Units Affected: 674
    POWER TRAIN
    Feb 10, 2023
    A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
    What should you do:
    Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V069000
    Potential Number of Units Affected: 3674
    BACK OVER PREVENTION
    Jan 23, 2023
    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
    What should you do:
    Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V022000
    Potential Number of Units Affected: 382759
    POWER TRAIN
    Apr 14, 2022
    A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
    What should you do:
    Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V255000
    Potential Number of Units Affected: 252936
    BACK OVER PREVENTION
    Sep 22, 2021
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
    What should you do:
    Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V735000
    Potential Number of Units Affected: 228297
    SUSPENSION
    Mar 10, 2021
    Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
    What should you do:
    Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V154000
    Potential Number of Units Affected: 49
    VISIBILITY
    Jan 15, 2021
    A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
    What should you do:
    Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V014000
    Potential Number of Units Affected: 283
    ENGINE
    Dec 17, 2020
    With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
    What should you do:
    Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V788000
    Potential Number of Units Affected: 1405
    FUEL SYSTEM, GASOLINE
    Nov 24, 2020
    An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
    What should you do:
    Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V730000
    Potential Number of Units Affected: 17
    POWER TRAIN
    Nov 10, 2020
    Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
    What should you do:
    Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V693000
    Potential Number of Units Affected: 10905
    BACK OVER PREVENTION
    Sep 23, 2020
    Reduced rearward visibility can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    What should you do:
    Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V575000
    Potential Number of Units Affected: 620246
    SEAT BELTS
    Sep 10, 2020
    Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
    What should you do:
    Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V549000
    Potential Number of Units Affected: 29
    AIR BAGS, SEATS
    Aug 21, 2020
    If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
    What should you do:
    Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V497000
    Potential Number of Units Affected: 488
    FUEL SYSTEM, GASOLINE
    Dec 04, 2019
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
    What should you do:
    Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V859000
    Potential Number of Units Affected: 3857
    ELECTRICAL SYSTEM
    Sep 30, 2019
    The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
    What should you do:
    Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V687000
    Potential Number of Units Affected: 10655
    SEATS
    Aug 28, 2019
    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
    What should you do:
    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V633000
    Potential Number of Units Affected: 639137
    ELECTRICAL SYSTEM, PARKING BRAKE, POWER TRAIN
    Aug 05, 2019
    Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
    What should you do:
    Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V575000
    Potential Number of Units Affected: 13896
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