While the Flex's unique looks divide our staff, we all found it extremely practical. It's effortless to hop in and out and drives more like a car than a traditional SUV. The 355-hp engine in our high-trim version delivers effortless power and palatable fuel economy. It rides comfortably and is quiet. Handling is secure. The second-row seats afford limousine-like stretch-out room.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
NA
2013
2014
2015
2016
2017
NA
2018
2019
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

While the Flex's unique looks divide our staff, we all found it extremely practical. It's effortless to hop in and out and drives more like a car than a traditional SUV. The 355-hp engine in our high-trim version delivers effortless power and palatable fuel economy. It rides comfortably and is quiet. Handling is secure. The second-row seats afford limousine-like stretch-out room. Unlike other competitors, the third row can decently accommodate two adults. Demerits include so-so rear visibility and a wide turning circle.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 3.5-liter V6 (262 hp)
  • 3.5-liter V6 twin-turbo (355 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Ford Flex owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Calipers at front right wheel damaged while driving on freeway"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Rear Caliper seized"

Anonymous, OH (2011 Ford Flex SE 3.5-L V6)

"CALIBERS FROZE"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6)
Normal routine brake wear

"replace front brakes once, rear brakes twice and rotors"

Anonymous, NJ (2011 Ford Flex SEL 3.5-L V6)

"Heard scrapping noise and took the car in to have it checked and it was determined I needed new pads & rotors"

Gary F., FL (2011 Ford Flex Limited 3.5-L V6)

"brakes wore out"

Anonymous, ON (2011 Ford Flex SEL 3.5-L V6)

"Brake pad and brake rotor kit"

Anonymous, CA (2011 Ford Flex 3.5-L V6)
Premature brake wear

"Brakes degraded and became slower to respond. Required repair"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6 turbo)

"Brahes went bad at about 38000 miles"

Anonymous, WI (2011 Ford Flex SE 3.5-L V6)

"Front pads @ rotors replaced at 40000. Again at 85000. Rears OK until 70000"

Anonymous, FL (2011 Ford Flex Limited 3.5-L V6)

"The brakes have already been replaced once. I don't think it reasonable that they need replacement again"

Anonymous, CT (2011 Ford Flex)

"factory defect"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

"Rear self adjusting brake caliber always engaged and wearing"

Dennis S., IL (2011 Ford Flex Limited 3.5-L V6)

"The Flex goes through brakes at an alarming rate. I have to replace them yearly"

Andrew S., QC (2011 Ford Flex SEL 3.5-L V6)

"Powerful heavy vehicle tends to get driven hard. Hard on brakes Design is poor. Rears often drag if not serviced perfectly"

Ken M., ON (2011 Ford Flex Limited 3.5-L V6 turbo)

"The slide pins on the rear brakes have ceased several times. They are prone to prevent pads from ungripping the rotor and they destroy the pad and rotors premature. Dealer should have issued recall, instead refused to also do warranty repair."

Joseph R., NY (2011 Ford Flex SE 3.5-L V6)

"The vehicle has always had issues with premature wear and weak braking as the factory brakes seem to be too small for this vehicle. I finally had to buy an after market brake kit."

Anonymous, TX (2011 Ford Flex SEL 3.5-L V6)
Regular brake failure

"The slide pins on the rear brakes have ceased several times. They are prone to prevent pads from ungripping the rotor and they destroy the pad and rotors premature. Dealer should have issued recall, instead refused to also do warranty repair."

Joseph R., NY (2011 Ford Flex SE 3.5-L V6)
Rotors

"Rotors at front right wheel damaged while driving on freeway"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Front rotors require replacement or resurfacing"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Have needed to be turned every 6 months to stop annoying noise, started after two years. After being turned, noise abates, then comes back in a month or so. Probly not dangerous but very annoying. Likely need new rotors, but the dealer keeps turni"

Curtis H., CA (2011 Ford Flex SEL 3.5-L V6)

"only had car 3 years and the brakes should NOT have had any problems yet. They were making noise and rubbing. Low mileage on car also"

Anonymous, WA (2011 Ford Flex SEL 3.5-L V6)

"worn at 19,000 mi"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

"Worn brakes & rotors front end"

Anonymous, NY (2011 Ford Flex 3.5-L V6)
Squeaking

"Rear brakes began squeaking"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6 turbo)

"Squeaking, brake noise when \backing up in the morning. Very loud"

Curtis H., CA (2011 Ford Flex SEL 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Had mist enter sunroof during automated wash. Went to dealer told me could not replicate. Suggested I replace seal for $280"

Patrick K., AB (2011 Ford Flex Limited 3.5-L V6 turbo)

"Sunroof leak allowed water on to damage electronics for climate control systems"

Michael A., CA (2011 Ford Flex SEL 3.5-L V6)

"the design of the hood right next to the windshield is poor. it has a cowling effect and leaves, nuts an debris fills it up and the drain holes under this cowling plug up and cause a leak inside the passenger compartment. i have had as much as 2 of water on the passenger floor"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)
Seals and/or weather-stripping

"Exhaust smell leak into cab from back seal/weatherstrip per dealership. Took 2 separate trips to dealership to fix. No problems since"

Brian A., FL (2011 Ford Flex SEL 3.5-L V6)
Squeaks or rattles

"plastic dash squeeks and the dealer can't fix it"

Craig H., OR (2011 Ford Flex Limited 3.5-L V6 turbo)

"Minor Rattles from moonroof since new and continued after warranty "repair". Never bothered my spouse just me"

Patrick K., AB (2011 Ford Flex Limited 3.5-L V6 turbo)

"This Flex has the Vista sunroof. The headliner repeatedly comes loose enough to cause rattles. I have taken to the dealer for a fix 3x. the problem continues. Information on the internet suggests a pervasive problem for Vista roof equipped models"

Robert C., NY (2011 Ford Flex SEL 3.5-L V6)

"Random squeak coming from dash around driverside instrument cluster. Dealership added some sort of felt lining to dash trim pieces and no noise since"

Brian A., FL (2011 Ford Flex SEL 3.5-L V6)

"Squeak in steering column - intermittent"

George P., CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"The sun shades constantly vibrate and make noise"

Anonymous, CA (2011 Ford Flex SEL 3.5-L V6)

"From the day we drove it off the lot, this car has rattled. While under warranty, two times the dealer took down the headliner to reglue it back in place. And the dealership said this is normal. Its not normal. And this only resolved the problem for a short period of time."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)
Wind noise

"The wind shield trim vibrates at speed or if there is wind. very annoying and dealer couldn't figure it out I put duct tape on it and it fixed the thin plastic trim vibration"

Rudy K., CA (2011 Ford Flex Limited 3.5-L V6)

"Significant driving noise through the sunroof, even when closed"

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

"The Flex is a nice heavy car. Why can't the auto makers seal them up so they do not make wind noise.. Never had the problem with the early cars...almost all now leak"

Anonymous, WA (2011 Ford Flex SEL 3.5-L V6)

"Extreme outside noise - sounds like doors are not even attached to vehicle"

Mario M., AZ (2011 Ford Flex SEL 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"AC system failed at 4 years. Still need Ford to correct. Vehicle out of warranty"

Anonymous, CO (2011 Ford Flex SEL 3.5-L V6)
Automatic climate control

"Passenger side blows only outside air regardless of feature selected. This is second time for this problem"

Andrew G., KS (2011 Ford Flex)

"passenger air control door not operating correctly all the time"

Anonymous, TX (2011 Ford Flex SEL 3.5-L V6)

"Servo motors in dash replaced made noise"

D P., AZ (2011 Ford Flex SEL 3.5-L V6)

"The diverter box stopped working. All air came through defrost vents"

Petros K., FL (2011 Ford Flex SEL 3.5-L V6)
Blower (fan) motor

"Internal motor uses plastic gears that break easily."

Anonymous, HI (2011 Ford Flex Limited 3.5-L V6)
Condenser

"Hole in condenser possible road debris damage"

George F., NJ (2011 Ford Flex SEL 3.5-L V6)

"I had A/C problems on two separate occasions about a year apart. The first was a pinhole leak in the condenser. This was fixed under the service plan. The 2nd was earlier this year. The expansion valve went bad. High side pressure was over 400 and low side pressure was below 10. After replacing the TXV, both pressures were normal again. A/C is working fine now."

Anonymous, MI (2011 Ford Flex SE 3.5-L V6)
Evaporator

"Found fluid leak on garage floor and determined it was from the a/c system, which required replacement of the evaporator."

Gary F., FL (2011 Ford Flex Limited 3.5-L V6)
Heater system

"The system will not blow heat, the problem doesn't occur regularly and the dealership won't try to fix the problem until it completely fails"

Anonymous, AB (2011 Ford Flex)
Refrigerant leaks

"Leak in the condenser"

George F., NJ (2011 Ford Flex SEL 3.5-L V6)

"See comments on computer. When addressed by dealer, I found out there was a service bulletin, over 2 years old, which had been issued for this car transmission issues. Since it was repaired about 10 months ago, it's been working better, but still s"

Scott W., CA (2011 Ford Flex)

"Ford uses plastic parts as part of the coolant manifold instead of metal. Plastic will deteriorate with heat and become brittle. That's exactly what happened to me and its not something that can be fixed. The expensive part had to be replaced."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"I had to replace the battery at around 70k.After installing the new battery, I noticed that I had a few "blown" fuses...I was able to locate and replace the bad fuses, but the side mirror lights and the interior console lights no longer work...I susp"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)

"exterior lights flash for no reason whenever they like especially when parked"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Were flashing intermittently over the years and was finally attributed to the shorted door keypad"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"daytime running/fog lamps and licence plate lamps."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6 turbo)
Headlights

"i put this car in storage for eight. i remove the battery and put it on trickle charge. when i put it back in this year the auto lights on, lights off system would no longer function"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Moisture was able to get into the unit and rusted out the ballast."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)
Keyless entry

"Door locks erratic,lights flash without fob, doors sometimes lock by themselves"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Keypad on door shorted wire and locked the doors whenever it chose, flashed lights . It took many years to isolate problem and was solved only after out of origional factory warranty"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"digital lock on door panel stopped working. wanted over 500 dollars to fix it. I did not have it fixed"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

"Keyless entry failed on door post. Dealer wanted $500 to fix it. I did not have it fixed"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Back up camera went out. It was replaced under my extended waranty"

Anonymous, FL (2011 Ford Flex Limited 3.5-L V6)
CD player

"Player would not load CDs. I had purchased extended coverage from the dealer when I purchased the car. A potential $1,000 replacement bill ended up costing me $97"

Bob K., NY (2011 Ford Flex Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The system can connect to my iPod, but sometimes it fails to reconnect and just says "indexing...". The only way to solve it is to restart the Ford Sync system, which then looses bluetooth pairings. It's annoying"

Anonymous, MD (2011 Ford Flex Limited 3.5-L V6 turbo)
In-dash navigation system (GPS)

"Extremely difficult to update. The update company with the Ford Motor Company Logo is difficult to deal with, provided defective update CDs, (Neither I nor the dealer could get them to work) and poor customer service to help get them installed"

Gary L., NC (2011 Ford Flex Limited 3.5-L V6)

"When I went to update the GPS system It was very difficult. At first neither myself or the Ford dealer could get it updated with the software discs provided. I finally got a second set of discs to work but required 6 hours total of my time to do so."

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"We could pair our HTC smartphone but days later the Ford SYNC would fail to connect via bluetooth. This is intermittent. The phone works fine with our other cars"

Anonymous, MD (2011 Ford Flex Limited 3.5-L V6 turbo)
Rear entertainment system (e.g., DVD player, rear screen)

"DVD player in head rest would not turn off. Had to have the unit replaced several times"

Anonymous, NC (2011 Ford Flex Titanium 3.5-L V6 turbo)

"Rear DVD player won't shut off"

Michael A., CA (2011 Ford Flex SEL 3.5-L V6)
Voice control commands

"Entire system freezes up, happens about once every 1 or 2 months, voice commands do not work, will not link to navigation or mp3. solution is to pull the fuse to reset system. this is a nuisance because of fuse location, but can be done in driveway"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6 turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"rack & pinion started leaking and had to be replaced"

Neva D., NM (2011 Ford Flex Limited 3.5-L V6)
Shocks or struts

"Rear Struts Leaking Fluid"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Vehicle vibrated at freeway cruising speeds. Thought it was wheel balance, but the shocks and struts were shot. Replacement plus alignment and wheel balancing took half a day."

George P., CA (2011 Ford Flex Limited 3.5-L V6 turbo)
Steering linkage (includes rack and pinion)

"Power steering fluid was leaking...it turned out to be a problem with the rack and pinion steering. The issue was easily corrected at an local independent repair shop"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)

"Hard Steering, problem was with bearings on the intermediate steering column shaft"

Dennis S., IL (2011 Ford Flex Limited 3.5-L V6)
Wheel bearings

"There's a consistent problem with Flexes and wheel bearings, having had to replace four times at this point."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

"Heavy powerful vehicle - eats wheel bearing hub assemblies, stabilizer links and now an axle - very costly"

Ken M., ON (2011 Ford Flex Limited 3.5-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Slipping transmission

"This has happened 3-4 times in the past 3 years. After driving for awhile and stopping at a stop sign or light, the car will not move immediately when the gas is pushed. The engine will "race" but the car will not move and then suddenly it will "lurc"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)

"After driving one mile, then from a standing start, applying the gas the trans will "clunk" into first. this happens only occasionally and the dealer says he would need the car for "a while" and I have only one car"

John W., CA (2011 Ford Flex SEL 3.5-L V6)

"I would have a problem with a slipping hesitation at a standing start. I took the vehicle to the dealer thinking that it was a traction control problem, but the diagnostics showed no problems. I lived with this infrequent problem for several years. Finally, I decided to check the ATF and the fluid was below the dipstick. I filled it with the proper type and I no longer have any problem. How this escaped both the Certified Pre-Owned inspection and routine service escapes me."

Anonymous, MI (2011 Ford Flex SE 3.5-L V6)
Transmission computer

"Computer was not sensing shift times correctly, leading to slippage and rough, jerky shifting. Once it would not go into any gear after idling for a few minutes in Park. Sometimes when cold, would squeal tires between 1st and 2nd gear"

Scott W., CA (2011 Ford Flex)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"replaced PTU assembly"

Anonymous, NJ (2011 Ford Flex SEL 3.5-L V6)

"complete transmission failure at 61000 miles. Replaced with rebuilt transmission"

Lois T., CA (2011 Ford Flex SEL 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Dropped calls Voice prompts not understood"

Ron S., CA (2011 Ford Flex)

"passenger airbag warning light on, no apparent problem"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

CV joint

"Passenger side CV joint became loose, required replacement"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)
Electrical failure

"At about 92000 miles the digital door lock combination to open the car without a key failed. Dealer wanted over $500 to fix it. I was told they had to replace part of the door frame to do it!! I said no!"

Gary L., NC (2011 Ford Flex Limited 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Engine harness

"Total failure of electrical system. Had to be towed to ford dealer. Took a month to fix, Cost was over $3400. Initially thought to be electronic throttle but wrong diagnosis. Finally replaced the right thing and it corrected. Very unhappy with Ford Dealer. Will not return there."

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Ford designed plastic manifold parts for the cooling system. Bad idea as the engine is already hot and over time plastic gets brittle. Thus it cracked and leaked. We had no choice but to get it fixed. Expensive repair too."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Complete engine rebuild due to fuel sensor failure"

Mario M., AZ (2011 Ford Flex SEL 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

"Rear driver's side 2nd row seat seat would not release to permit access to 3rd row of seating"

Bob K., NY (2011 Ford Flex Limited 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Seems to be using an automatic gas cap. Check engine shows a leak. I think just the rubber part needs replaced, but I can still use the car, so its low priority."

Andrew D., WA (2011 Ford Flex Limited 3.5-L V6 turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Automatic car wash leaves scratches on paint that do not happen with other cars using the same wash"

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"The engine leaks oil at or near the head gasket. Our mechanic said it would cost thousands of dollars to fix. He recommended we sell the car. And that's what we are going to do. In the meantime we add about a quart of oil every 2 months to keep the engine running."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)
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