While the Flex's unique looks divide our staff, we all found it extremely practical. It's effortless to hop in and out and drives more like a car than a traditional SUV. The 355-hp engine in our high-trim version delivers effortless power and palatable fuel economy. It rides comfortably and is quiet. Handling is secure. The second-row seats afford limousine-like stretch-out room.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Ford Flex has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01
02
03
04
05
06
07
08
09*
10
11
12
13*
14
15
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Ford Flex owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Calipers at front right wheel damaged while driving on freeway"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"CALIBERS FROZE"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6)

"Rear Caliper seized"

Anonymous, OH (2011 Ford Flex SE 3.5-L V6)
Normal routine brake wear

"replace front brakes once, rear brakes twice and rotors"

Anonymous, NJ (2011 Ford Flex SEL 3.5-L V6)

"Heard scrapping noise and took the car in to have it checked and it was determined I needed new pads & rotors"

Gary F., FL (2011 Ford Flex Limited 3.5-L V6)

"brakes wore out"

Anonymous, ON (2011 Ford Flex SEL 3.5-L V6)

"Brake pad and brake rotor kit"

Anonymous, CA (2011 Ford Flex 3.5-L V6)
Premature brake wear

"Brakes degraded and became slower to respond. Required repair"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6 turbo)

"Brahes went bad at about 38000 miles"

Anonymous, WI (2011 Ford Flex SE 3.5-L V6)

"Front pads @ rotors replaced at 40000. Again at 85000. Rears OK until 70000"

Anonymous, FL (2011 Ford Flex Limited 3.5-L V6)

"The brakes have already been replaced once. I don't think it reasonable that they need replacement again"

Anonymous, CT (2011 Ford Flex)

"factory defect"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

"Powerful heavy vehicle tends to get driven hard. Hard on brakes Design is poor. Rears often drag if not serviced perfectly"

Ken M., ON (2011 Ford Flex Limited 3.5-L V6 turbo)

"Rear self adjusting brake caliber always engaged and wearing"

Dennis S., IL (2011 Ford Flex Limited 3.5-L V6)

"The Flex goes through brakes at an alarming rate. I have to replace them yearly"

Andrew S., QC (2011 Ford Flex SEL 3.5-L V6)

"The slide pins on the rear brakes have ceased several times. They are prone to prevent pads from ungripping the rotor and they destroy the pad and rotors premature. Dealer should have issued recall, instead refused to also do warranty repair."

Joseph R., NY (2011 Ford Flex SE 3.5-L V6)

"The vehicle has always had issues with premature wear and weak braking as the factory brakes seem to be too small for this vehicle. I finally had to buy an after market brake kit."

Anonymous, TX (2011 Ford Flex SEL 3.5-L V6)
Regular brake failure

"The slide pins on the rear brakes have ceased several times. They are prone to prevent pads from ungripping the rotor and they destroy the pad and rotors premature. Dealer should have issued recall, instead refused to also do warranty repair."

Joseph R., NY (2011 Ford Flex SE 3.5-L V6)
Rotors

"Rotors at front right wheel damaged while driving on freeway"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Front rotors require replacement or resurfacing"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Have needed to be turned every 6 months to stop annoying noise, started after two years. After being turned, noise abates, then comes back in a month or so. Probly not dangerous but very annoying. Likely need new rotors, but the dealer keeps turni"

Curtis H., CA (2011 Ford Flex SEL 3.5-L V6)

"only had car 3 years and the brakes should NOT have had any problems yet. They were making noise and rubbing. Low mileage on car also"

Anonymous, WA (2011 Ford Flex SEL 3.5-L V6)

"worn at 19,000 mi"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

"Worn brakes & rotors front end"

Anonymous, NY (2011 Ford Flex 3.5-L V6)
Squeaking

"Rear brakes began squeaking"

Anonymous, IL (2011 Ford Flex Limited 3.5-L V6 turbo)

"Squeaking, brake noise when \backing up in the morning. Very loud"

Curtis H., CA (2011 Ford Flex SEL 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Had mist enter sunroof during automated wash. Went to dealer told me could not replicate. Suggested I replace seal for $280"

Patrick K., AB (2011 Ford Flex Limited 3.5-L V6 turbo)

"the design of the hood right next to the windshield is poor. it has a cowling effect and leaves, nuts an debris fills it up and the drain holes under this cowling plug up and cause a leak inside the passenger compartment. i have had as much as 2 of water on the passenger floor"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Sunroof leak allowed water on to damage electronics for climate control systems"

Michael A., CA (2011 Ford Flex SEL 3.5-L V6)
Seals and/or weather-stripping

"Exhaust smell leak into cab from back seal/weatherstrip per dealership. Took 2 separate trips to dealership to fix. No problems since"

Brian A., FL (2011 Ford Flex SEL 3.5-L V6)
Squeaks or rattles

"plastic dash squeeks and the dealer can't fix it"

Craig H., OR (2011 Ford Flex Limited 3.5-L V6 turbo)

"Minor Rattles from moonroof since new and continued after warranty "repair". Never bothered my spouse just me"

Patrick K., AB (2011 Ford Flex Limited 3.5-L V6 turbo)

"This Flex has the Vista sunroof. The headliner repeatedly comes loose enough to cause rattles. I have taken to the dealer for a fix 3x. the problem continues. Information on the internet suggests a pervasive problem for Vista roof equipped models"

Robert C., NY (2011 Ford Flex SEL 3.5-L V6)

"Random squeak coming from dash around driverside instrument cluster. Dealership added some sort of felt lining to dash trim pieces and no noise since"

Brian A., FL (2011 Ford Flex SEL 3.5-L V6)

"Squeak in steering column - intermittent"

George P., CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"The sun shades constantly vibrate and make noise"

Anonymous, CA (2011 Ford Flex SEL 3.5-L V6)

"From the day we drove it off the lot, this car has rattled. While under warranty, two times the dealer took down the headliner to reglue it back in place. And the dealership said this is normal. Its not normal. And this only resolved the problem for a short period of time."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)
Wind noise

"The wind shield trim vibrates at speed or if there is wind. very annoying and dealer couldn't figure it out I put duct tape on it and it fixed the thin plastic trim vibration"

Rudy K., CA (2011 Ford Flex Limited 3.5-L V6)

"Significant driving noise through the sunroof, even when closed"

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

"The Flex is a nice heavy car. Why can't the auto makers seal them up so they do not make wind noise.. Never had the problem with the early cars...almost all now leak"

Anonymous, WA (2011 Ford Flex SEL 3.5-L V6)

"Extreme outside noise - sounds like doors are not even attached to vehicle"

Mario M., AZ (2011 Ford Flex SEL 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"AC system failed at 4 years. Still need Ford to correct. Vehicle out of warranty"

Anonymous, CO (2011 Ford Flex SEL 3.5-L V6)
Automatic climate control

"Passenger side blows only outside air regardless of feature selected. This is second time for this problem"

Andrew G., KS (2011 Ford Flex)

"passenger air control door not operating correctly all the time"

Anonymous, TX (2011 Ford Flex SEL 3.5-L V6)

"Servo motors in dash replaced made noise"

D P., AZ (2011 Ford Flex SEL 3.5-L V6)

"The diverter box stopped working. All air came through defrost vents"

Petros K., FL (2011 Ford Flex SEL 3.5-L V6)
Blower (fan) motor

"Internal motor uses plastic gears that break easily."

Anonymous, HI (2011 Ford Flex Limited 3.5-L V6)
Condenser

"Hole in condenser possible road debris damage"

George F., NJ (2011 Ford Flex SEL 3.5-L V6)

"I had A/C problems on two separate occasions about a year apart. The first was a pinhole leak in the condenser. This was fixed under the service plan. The 2nd was earlier this year. The expansion valve went bad. High side pressure was over 400 and low side pressure was below 10. After replacing the TXV, both pressures were normal again. A/C is working fine now."

Anonymous, MI (2011 Ford Flex SE 3.5-L V6)
Evaporator

"Found fluid leak on garage floor and determined it was from the a/c system, which required replacement of the evaporator."

Gary F., FL (2011 Ford Flex Limited 3.5-L V6)
Heater system

"The system will not blow heat, the problem doesn't occur regularly and the dealership won't try to fix the problem until it completely fails"

Anonymous, AB (2011 Ford Flex)
Refrigerant leaks

"Leak in the condenser"

George F., NJ (2011 Ford Flex SEL 3.5-L V6)

"See comments on computer. When addressed by dealer, I found out there was a service bulletin, over 2 years old, which had been issued for this car transmission issues. Since it was repaired about 10 months ago, it's been working better, but still s"

Scott W., CA (2011 Ford Flex)

"Ford uses plastic parts as part of the coolant manifold instead of metal. Plastic will deteriorate with heat and become brittle. That's exactly what happened to me and its not something that can be fixed. The expensive part had to be replaced."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"I had to replace the battery at around 70k.After installing the new battery, I noticed that I had a few "blown" fuses...I was able to locate and replace the bad fuses, but the side mirror lights and the interior console lights no longer work...I susp"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)

"exterior lights flash for no reason whenever they like especially when parked"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"daytime running/fog lamps and licence plate lamps."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6 turbo)

"Were flashing intermittently over the years and was finally attributed to the shorted door keypad"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)
Headlights

"i put this car in storage for eight. i remove the battery and put it on trickle charge. when i put it back in this year the auto lights on, lights off system would no longer function"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Moisture was able to get into the unit and rusted out the ballast."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)
Keyless entry

"Door locks erratic,lights flash without fob, doors sometimes lock by themselves"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"digital lock on door panel stopped working. wanted over 500 dollars to fix it. I did not have it fixed"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

"Keypad on door shorted wire and locked the doors whenever it chose, flashed lights . It took many years to isolate problem and was solved only after out of origional factory warranty"

Anonymous, FL (2011 Ford Flex SE 3.5-L V6)

"Keyless entry failed on door post. Dealer wanted $500 to fix it. I did not have it fixed"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Back up camera went out. It was replaced under my extended waranty"

Anonymous, FL (2011 Ford Flex Limited 3.5-L V6)
CD player

"Player would not load CDs. I had purchased extended coverage from the dealer when I purchased the car. A potential $1,000 replacement bill ended up costing me $97"

Bob K., NY (2011 Ford Flex Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The system can connect to my iPod, but sometimes it fails to reconnect and just says "indexing...". The only way to solve it is to restart the Ford Sync system, which then looses bluetooth pairings. It's annoying"

Anonymous, MD (2011 Ford Flex Limited 3.5-L V6 turbo)
In-dash navigation system (GPS)

"When I went to update the GPS system It was very difficult. At first neither myself or the Ford dealer could get it updated with the software discs provided. I finally got a second set of discs to work but required 6 hours total of my time to do so."

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

"Extremely difficult to update. The update company with the Ford Motor Company Logo is difficult to deal with, provided defective update CDs, (Neither I nor the dealer could get them to work) and poor customer service to help get them installed"

Gary L., NC (2011 Ford Flex Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"We could pair our HTC smartphone but days later the Ford SYNC would fail to connect via bluetooth. This is intermittent. The phone works fine with our other cars"

Anonymous, MD (2011 Ford Flex Limited 3.5-L V6 turbo)
Rear entertainment system (e.g., DVD player, rear screen)

"DVD player in head rest would not turn off. Had to have the unit replaced several times"

Anonymous, NC (2011 Ford Flex Titanium 3.5-L V6 turbo)

"Rear DVD player won't shut off"

Michael A., CA (2011 Ford Flex SEL 3.5-L V6)
Voice control commands

"Entire system freezes up, happens about once every 1 or 2 months, voice commands do not work, will not link to navigation or mp3. solution is to pull the fuse to reset system. this is a nuisance because of fuse location, but can be done in driveway"

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6 turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"rack & pinion started leaking and had to be replaced"

Neva D., NM (2011 Ford Flex Limited 3.5-L V6)
Shocks or struts

"Rear Struts Leaking Fluid"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)

"Vehicle vibrated at freeway cruising speeds. Thought it was wheel balance, but the shocks and struts were shot. Replacement plus alignment and wheel balancing took half a day."

George P., CA (2011 Ford Flex Limited 3.5-L V6 turbo)
Steering linkage (includes rack and pinion)

"Hard Steering, problem was with bearings on the intermediate steering column shaft"

Dennis S., IL (2011 Ford Flex Limited 3.5-L V6)

"Power steering fluid was leaking...it turned out to be a problem with the rack and pinion steering. The issue was easily corrected at an local independent repair shop"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)
Wheel bearings

"There's a consistent problem with Flexes and wheel bearings, having had to replace four times at this point."

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

"Heavy powerful vehicle - eats wheel bearing hub assemblies, stabilizer links and now an axle - very costly"

Ken M., ON (2011 Ford Flex Limited 3.5-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Slipping transmission

"This has happened 3-4 times in the past 3 years. After driving for awhile and stopping at a stop sign or light, the car will not move immediately when the gas is pushed. The engine will "race" but the car will not move and then suddenly it will "lurc"

Anonymous, WV (2011 Ford Flex SEL 3.5-L V6)

"After driving one mile, then from a standing start, applying the gas the trans will "clunk" into first. this happens only occasionally and the dealer says he would need the car for "a while" and I have only one car"

John W., CA (2011 Ford Flex SEL 3.5-L V6)

"I would have a problem with a slipping hesitation at a standing start. I took the vehicle to the dealer thinking that it was a traction control problem, but the diagnostics showed no problems. I lived with this infrequent problem for several years. Finally, I decided to check the ATF and the fluid was below the dipstick. I filled it with the proper type and I no longer have any problem. How this escaped both the Certified Pre-Owned inspection and routine service escapes me."

Anonymous, MI (2011 Ford Flex SE 3.5-L V6)
Transmission computer

"Computer was not sensing shift times correctly, leading to slippage and rough, jerky shifting. Once it would not go into any gear after idling for a few minutes in Park. Sometimes when cold, would squeal tires between 1st and 2nd gear"

Scott W., CA (2011 Ford Flex)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"replaced PTU assembly"

Anonymous, NJ (2011 Ford Flex SEL 3.5-L V6)

"complete transmission failure at 61000 miles. Replaced with rebuilt transmission"

Lois T., CA (2011 Ford Flex SEL 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Dropped calls Voice prompts not understood"

Ron S., CA (2011 Ford Flex)

"passenger airbag warning light on, no apparent problem"

Anonymous, MI (2011 Ford Flex Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

CV joint

"Passenger side CV joint became loose, required replacement"

Anonymous, CA (2011 Ford Flex Limited 3.5-L V6 turbo)
Electrical failure

"At about 92000 miles the digital door lock combination to open the car without a key failed. Dealer wanted over $500 to fix it. I was told they had to replace part of the door frame to do it!! I said no!"

Gary L., NC (2011 Ford Flex Limited 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Ford designed plastic manifold parts for the cooling system. Bad idea as the engine is already hot and over time plastic gets brittle. Thus it cracked and leaked. We had no choice but to get it fixed. Expensive repair too."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Automatic car wash leaves scratches on paint that do not happen with other cars using the same wash"

Anonymous, ON (2011 Ford Flex Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

"Rear driver's side 2nd row seat seat would not release to permit access to 3rd row of seating"

Bob K., NY (2011 Ford Flex Limited 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Complete engine rebuild due to fuel sensor failure"

Mario M., AZ (2011 Ford Flex SEL 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"The engine leaks oil at or near the head gasket. Our mechanic said it would cost thousands of dollars to fix. He recommended we sell the car. And that's what we are going to do. In the meantime we add about a quart of oil every 2 months to keep the engine running."

Michael G., AZ (2011 Ford Flex Titanium 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Seems to be using an automatic gas cap. Check engine shows a leak. I think just the rubber part needs replaced, but I can still use the car, so its low priority."

Andrew D., WA (2011 Ford Flex Limited 3.5-L V6 turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Engine harness

"Total failure of electrical system. Had to be towed to ford dealer. Took a month to fix, Cost was over $3400. Initially thought to be electronic throttle but wrong diagnosis. Finally replaced the right thing and it corrected. Very unhappy with Ford Dealer. Will not return there."

Anonymous, NC (2011 Ford Flex Limited 3.5-L V6)

Compare 2011 Models

Similar Cars
Chevrolet Traverse
Ford Explorer
Ford Flex
GMC Acadia
Honda Pilot
Hyundai Santa Fe
Mazda CX-9
Toyota 4Runner
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:FRONTAL
Apr 26 2016
An improperly inflated air bag increases the risk of injury in the event of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V247000
Potential Number of Units Affected: 695
STEERING:ELECTRIC POWER ASSIST SYSTEM
Jun 02 2015
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
What should you do:
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V340000
Potential Number of Units Affected: 393623
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle