While the Flex's unique looks divide our staff, we all found it extremely practical. It's effortless to hop in and out and drives more like a car than a traditional SUV. The 355-hp engine in our high-trim version delivers effortless power and palatable fuel economy. It rides comfortably and is quiet. Handling is secure. The second-row seats afford limousine-like stretch-out room.
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"good power and seating and driving time behind wheel"

Anonymous, PA (2012 Ford Flex)

"Drives great"

ANDY F., TX (2012 Ford Flex)

"Not good handling"

GREGORY D., WA (2012 Ford Flex)

"Drives like a car."

Anonymous, FL (2012 Ford Flex)

"It is really comfortable to drive. It doesn't have a lot of power co soldering the engine I had expected more."

Darryn H., WA (2012 Ford Flex)

"Twin-turbo V6 is very powerful and smooth."

Greg S., CA (2012 Ford Flex)

"Acceleration is slow."

Kendra L., OH (2012 Ford Flex)

"The 3.5 Ecoboost motor still impresses at 100,000 miles - acceleration to 60 is about 6 seconds, and can be done in the rain thanks to AWD. For a large vehicle - this is basically a 3 row SUV - it hustles and handles. Cornering is excellent for this class of vehicle and passing power is instantaneous. The brakes need to be upgraded - they have warped due to heavy use before. Overall, we have no complaints - the only major repair at 98000+ miles has been brake pads/rotors on all four corne..."

David D., TX (2012 Ford Flex)

"excellent both"

Mark M., FL (2012 Ford Flex)


Includes seats, climate control, noise, and ride

What Owners Say

"road noise and I am 6' at some what cramped"

NANCY S., CA (2012 Ford Flex)

"Very comfortable and adjustable seating. Plenty of room for the kids and all our gear."

GREG S., CA (2012 Ford Flex)

"Everyone who rides in this vehicle comments on how roomy it is. The lumbar support in the front seats and the leg room in the back make it an ideal car for long road trips with family AND friends."

Anonymous, TN (2012 Ford Flex)

"the seats are wide, shoulder room is ample. headroom is wonderful for tall people. I can move around in this car. it is lower to the ground and good for old persons to get in and out."

Anonymous, IL (2012 Ford Flex)

"The most comfortable seating we have ever experienced.At times we travel 700 miles per day and arrive in reasonable condition,mostly due to the comfort provided."

DOUGLAS O., ON (2012 Ford Flex)

"Comfortable seats, great legroom and headroom."

Anonymous, PA (2012 Ford Flex)

"It's like driving your living room couch down the road. Very quiet and very comfortable for any length trip."

Greg S., CA (2012 Ford Flex)

"Seats comfortable with various control of tilt and distance from front to back"

Anonymous, NY (2012 Ford Flex)

"I love this car too noisy at speeds over 60 mph"

Mark M., FL (2012 Ford Flex)

"Our Flex at nearly 100,000 miles has held up very well. The seat are still supportive and have held up well to 2 adults, 3 kids and a dog. We are just starting to get some wind noise as the weather stripping is becoming compacted, and the rubber bushings are staring to harden, which is not surprising in the TX heat after nearly 6 years of ownership, so a little more road noise than normal enters the cabin. We also have the Ecoboost version which has slightly stiffer springs and dampers, and..."

David D., TX (2012 Ford Flex)

"Overall it's a comfortable car. The middle seat in the center row is the only one that my family complains about. We took this on a road trip three days after we bought it and hit five national parks and six states in ten days. It worked great for us other than that middle seat and the ratcheting seat belt which kept engaging even if they didn't pull it all the way out."

Darryn H., WA (2012 Ford Flex)

"most comfortable, best driving and riding car I have ever owned"

Anonymous, VA (2012 Ford Flex)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Fair price for a great road car."

Anonymous, TX (2012 Ford Flex)

"Great ride and you have plenty of room for luggage, golf clubs etc."

DONALD K., OH (2012 Ford Flex)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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