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The Fusion ranks among the better family sedans of its time. The 2010 update is extensive and rectifies the road noise and turning circle shortcomings of the original car. The V6 engine is still responsive and gets good fuel economy. Ride and handling remain competent and stability control is now standard. Interior fit and finish has improved. Rear-seat room is acceptable but falls a bit short compared with the competition.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS available, standard from 2009. Side and head protection air bags available, standard from 2007. ESC available in 2009, standard from 2010.
Road Test

The Fusion ranks among the better family sedans of its time. The 2010 update is extensive and rectifies the road noise and turning circle shortcomings of the original car. The V6 engine is still responsive and gets good fuel economy. Ride and handling remain competent and stability control is now standard. Interior fit and finish has improved. Rear-seat room is acceptable but falls a bit short compared with the competition.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
  • CVT
  • 6-speed Manual
Engines Available
  • 2.5-liter 4 hybrid (191 hp)
  • 2.5-liter 4 (175 hp)
  • 3-liter V6 (240 hp)
  • 3.5-liter V6 (263 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Ford Fusion owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“The car pulls strongly to one side after accelerating from a stop, and when there are dips in the road. It's still doing it even after a wheel alignment done through the dealer and an adjustment”

Anonymous, AB (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)
Ball joints

“car made loud creaking sound. Determined to be failed ball joint undetctable visually because the boot housing the ball joint. Waasnot broken”

Anonymous, NC (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Clunking noises”

Anonymous, FL (2011 Ford Fusion Sport 3.5-L V6)

“Noise and friction. Lower control arm replaced”

Anonymous, MI (2011 Ford Fusion SEL 3.0-L V6)

“Lower control bushings failed at less than 20000 miles on right side”

Anonymous, FL (2011 Ford Fusion SE 3.0-L V6)

“Right side bushing connected to the control arm worn causing a grinding/squeaking noise when slowly turning or going over bumps in a parking lot or driveway”

Randy Y., MI (2011 Ford Fusion SE 3.0-L V6)

“They groan a lot, even after replacing some of them. The Lexus just keeps running quietly”

Anonymous, TX (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Experience nosy on bumps”

Anonymous, TX (2011 Ford Fusion SEL 3.0-L V6)

“Service order said they had to reprogram the steering control module”

Anonymous, CA (2011 Ford Fusion SEL 3.0-L V6)

“The power steering gear had to be completely replaced”

Kenneth O., MN (2011 Ford Fusion SEL 3.5-L V6)

“safety recall, power steering failure”

Bruce H., NY (2011 Ford Fusion SE 2.5-L 4 Cyl)
Shocks or struts

“ford did not stand behind the repair because it was done by my regular mechanic who is not a ford dealer”

Anonymous, MD (2011 Ford Fusion S 2.5-L 4 Cyl)

“Both rear shocks were leaking, so I replaced them”

Jerry H., WA (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Both front springs needed to be replaced because they cracked. Replaced at just under 111,000 miles”

Anonymous, NY (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Squeak/squeal/grinding noise on front end while slowly turning or going over bumps in a parking lot or driveway”

Randy Y., MI (2011 Ford Fusion SE 3.0-L V6)

“Front struts and rear shocks were worn out. Replaced them myself”

George H., TX (2011 Ford Fusion SEL 3.0-L V6)

“Had to replace the strut due to the broke spring”

Richard K., OH (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Around 120,000 miles I spent over $2,000 to have front struts, bearings, tie rods, and ball joints replaced because the suspension was getting very noise while hitting a bump in the road. Was told this was standard replacement for a car over 100,000 miles”

Anonymous, NE (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Front spring broke”

Gregory H., PA (2011 Ford Fusion SEL 3.0-L V6)

“The spring broke. I have owned many cars and never had a spring break”

Richard K., OH (2011 Ford Fusion SE 2.5-L 4 Cyl)
Steering linkage (includes rack and pinion)

“Power steering failed at 42,000 miles, computer code required rack and pinion to be replaced - $1,700. Ford paid half. There is an open NHTSA investigation on this issue with 2010-2012 Fusions and other Ford vehicles”

Anonymous, MO (2011 Ford Fusion SE 2.5-L 4 Cyl)

“The electronic rack and pinion has failed 2 times and loss of total steering”

David D., MI (2011 Ford Fusion SEL 3.0-L V6)

“spend over $1,500 getting the steering repaired”

Anonymous, IA (2011 Ford Fusion SEL 3.0-L V6)

“The rack and pinion went out at 37,000 miles. Ford helped with about 60% of the cost. I was not happy. 1,000 miles after warranty and they would cover 100%”

James E., CA (2011 Ford Fusion SEL 3.0-L V6)

“I had to replace the steering gear assembly cost was $1638.54 the car had a little over $52000 miles on it this was June of 2014. Costly repair for what I consider a young car”

Anonymous, OH (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Steering arm bushing were making noise at 25,000 miles. Was out of warranty by one month(bought June 2011, service July 2014). Dealer got concession from Ford to replace both. I paid a nominal amount to cover alignment”

Arthur C., TX (2011 Ford Fusion)

“Power steering failed and was and rack and pinion was replaced at no charge under a recall”

Anonymous, OH (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“The Steering gear got damaged. I don't know if anything had happened to the front suspension before I bought it. My dealer had never seen this problem before”

Tolleson T., UT (2011 Ford Fusion SEL 3.0-L V6)

“Noise”

Anonymous, TX (2011 Ford Fusion SEL 3.0-L V6)
Wheel bearings

“Noise, was replaced under warranty”

Anonymous, TX (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

“REAR BREKS WERE REPLACED AFTER 12000 MILES OF NORMAL SERVICE. COST OVER $ 500”

Anonymous, MI (2011 Ford Fusion SEL 3.5-L V6)

“seized”

David G., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Left rear caliper froze and ruined the rotor”

Anonymous, NJ (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“due to salt and grit collection the calipers setup and resulted in excessive wear to the rotors and pads”

Anonymous, NY (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Sticking”

Paul C., MN (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“in 2014 calipers ceased and wore rear dick , had to change two rear disks”

Anonymous, QC (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Worn out”

David D., ON (2011 Ford Fusion SE 2.5-L 4 Cyl)

“I think it was normal wear and tear”

Anonymous, MI (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Sticking piston in the right rear caliper. caused excess wear on that rotor. Replaced both rear rotors, free-up and re-installed old calipers”

Anonymous, ON (2011 Ford Fusion SEL 3.0-L V6)

“Driver front caliper was seized and inside pad was metal on metal. Changed and had brakes checked only to find out the rear calipers were seized and needed replacement. Front calipers were fine apparently”

Chris H., QC (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Master cylinder

“Master cylinder& master cylinder booster was loosing break fluid and it leaked into the booster and had to be replaced at 28,000 miles and the fourth year of ownership. It was replaced at the Ford dealer and cost $1500.00”

Anonymous, NJ (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Replaced rear brake linings, includes rotor resurface”

Anonymous, NJ (2011 Ford Fusion SE 2.5-L 4 Cyl)

“The brakes are amazing. They lasted 95000 mi”

Anonymous, NJ (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Normal wear in rear brakes”

Edward L., NY (2011 Ford Fusion SE 2.5-L 4 Cyl)
Parking brake

“see premature brake issue answer. Mechanic error put parking brake on full on and the brakes wore out”

Theodore A., VT (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Left front brake pad was worn down almost to nothing. Far earlier than normal wear. Other pads showed normal wear”

Anonymous, OH (2011 Ford Fusion SEL 3.0-L V6)

“front brake pads replaced at 14,000 miles worn out?”

Anonymous, NJ (2011 Ford Fusion Unsure 3.0-L V6)

“rear pad and disk changed at 24 000 KM et 60 0000 KM”

Anonymous, QC (2011 Ford Fusion SE 2.5-L 4 Cyl)

“mechanic error adjusted parking brake to always on before I purchased the car. As you might expect, the rear brakes wore out”

Theodore A., VT (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“cavity/space in the brake mounts that allowed road salt and grit to collect and cause the caliper slides to setup and cause wear to the rotors and pads”

Anonymous, NY (2011 Ford Fusion SE 2.5-L 4 Cyl)

“calipers must have needed cleaning, but service on car brake system was not done or mentioned in my twice yearly service”

Anonymous, QC (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Rear brakes wore out at 25,000 miles”

Anonymous, IL (2011 Ford Fusion SEL 3.0-L V6)
Rotors

“worn down. needed to be replaced. had heard that with hybrid brakes would last almost forever. not so”

Anonymous, CT (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“premature wear”

David G., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“The rear Rotors needed to be replaced because they were to thin could not be machined”

Anonymous, IL (2011 Ford Fusion SEL 3.0-L V6)

“Rear rotors worn on car. Was told it was a manufacturing defect. Under warranty so no charge”

Anonymous, BC (2011 Ford Fusion SEL 3.0-L V6)

“rusty aftermarket rotors. road salt, causes ruined brake rotors about every two years”

Bruce H., NY (2011 Ford Fusion SE 2.5-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

“Lines had corroded and started leaking fluid causing shift problems and $800+ repair costs. Fuel tank had previously corroded at seam and started leaking as well. Corrosion of two major under-body parts is suspicious”

Anonymous, ON (2011 Ford Fusion SE 2.5-L 4 Cyl)
Rough shifting

“shifting is rough from 1st to 2nd and sometimes into 3rd. hesitates and then lunges forward”

Anonymous, MA (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Transmission flare during 2->3 and 3->4 up shifts. Reprogramming did little. Burns transmission fluid and requires replacement every 30K. 6F35W transmission has problem”

Anonymous, MO (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Dealer gave me a paper from Ford concerning problem say's nothing more will be done to correct problem! Seems same problem exists across the smaller ford cars and say's nothing is being done about it!! I can share note I received from dealer that sh”

W E., CA (2011 Ford Fusion SE 3.0-L V6)

“this has been a problem over the years and they have fixed it under warranty a couple of times. when starting the car, if you shift into Drive while the engine is still at high RPMs within maybe 30 seconds of starting the car, they sometimes it shi”

Greg H., CA (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Due to both fluid level low from leak and re-programming required”

Anonymous, ON (2011 Ford Fusion SE 2.5-L 4 Cyl)

“rough shifting, can't figure out what is wrong”

Anonymous, VA (2011 Ford Fusion Sport 2.5-L 4 Cyl)

“On cold mornings it kind of jerked into higher gears”

Anonymous, NY (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“After driving at high speeds on the interstate, it will make a very hard shift around 3rd gear”

Brandon B., ID (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Slipping transmission

“slips going from 1st to 2nd gear then lunges into gear. very annoying. dealer says nothing is wrong, but it's wrong”

Anonymous, MA (2011 Ford Fusion SE 2.5-L 4 Cyl)

“when transmission is cool , says that , misses shift 1 to 2. trans shifts to neutral then shifts to next gear. intermittent problem since new. dealer says that ford knows about problem but will not fix, when trans is warm, shift is normal!! Tried a”

W E., CA (2011 Ford Fusion SE 3.0-L V6)

“Not shifting properly”

Anonymous, NY (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“The transmission has been slipping for about 20k miles. I have not had it repaired yet”

Michael B., UT (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Transmission. Slips at times with quick start from stop”

William W., MI (2011 Ford Fusion Sport 3.5-L V6)

“Failed to shift or react when put in a gear. Shift modulator failed and was replaced”

Dorothy L., CA (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Computer system faulty and caused significant downshifting issues”

Anonymous, NJ (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“I don't know if it is the computer or transmission, or whatever and Ford doesn't seem to know either”

Robert M., MI (2011 Ford Fusion SEL 3.0-L V6)

“Rough shifting into higher gears”

Anonymous, NY (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“the car was shifting hard so i took it to the ford dealer. they reprogrammed the transmission. the hard shifting stopped but it still shifts kinda hard when cold. the fusion forum says this is common with this transmission. i am relieved to know the”

Richard D., MI (2011 Ford Fusion SE 2.5-L 4 Cyl)
Transmission leaks

“Transmission fluid was leaking”

Shelley S., VA (2011 Ford Fusion SEL 3.0-L V6)

“Six different times, when on an expressway, and going 60 to 70 miles-an- hour on an incline, the car suddenly goes to idle (so-called 'safe mode').Two different dealerships say there is nothing wrong with the car. I don't go expressways anymore”

Robert M., MI (2011 Ford Fusion SEL 3.0-L V6)

“shifts became rough. repaired freemunder recall”

Anonymous, AL (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Clutch adjustment

“warranty work”

Anonymous, ON (2011 Ford Fusion SE 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

“The fuse blew”

Philip G., OH (2011 Ford Fusion SE 2.5-L 4 Cyl)
Alarm or security system (excluding aftermarket systems)

“My Fusion had a total electrical failure, during which the car wouldn't even lock. It was repaired promptly, and the car was completely reset. This means all of my data was lost. The cost was over $1,600”

Paul S., OR (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)
Body control module

“Interior lights did not illuminate correctly. Warranty work”

Anonymous, FL (2011 Ford Fusion Sport 3.5-L V6)

“Aftermarket hid headlight needed replacement”

Anonymous, NJ (2011 Ford Fusion SEL 3.0-L V6)
Exterior lights (other than headlights)

“The bulb burned out and was replaced”

Anonymous, NM (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Had to replace a directional signal bulb”

Anonymous, NJ (2011 Ford Fusion SEL 3.0-L V6)

“Bulb went out”

Edward P., CA (2011 Ford Fusion SEL 3.0-L V6)

“Rear tag light assembly retains water from rain and carwash. To empty this water, I have to open the trunk to let it pour out. It is rusty looking now and one of the tag lights is loose. Dealer says car is designed to do this but I am skeptical”

Michael A., FL (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Both brake & signal bulbs needed to be replaced”

Anonymous, NJ (2011 Ford Fusion SEL 3.0-L V6)
Heated or cooled seats

“The driver's side seat heater stopped working, cost $335 to repair”

John S., NC (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“currently the power for the heated seat on the driver side will not remain on. Cuts off after 10 to 15 seconds”

Anonymous, NC (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Heated seats will malfunction and the heat units in the seats will break if used with any regularity. Additionally, the power windows and door handles have also broken”

Sarah M., CO (2011 Ford Fusion Sport 3.5-L V6)
Interior lights

“The overhead lights will not turn on using the switches, but will turn on if the doors are opened. I've had this fixed repeatedly”

Peggy T., SC (2011 Ford Fusion Hybrid Unsure)
Keyless entry

“Tabs that hold the keyless entry key pad in the door broke”

Anonymous, AR (2011 Ford Fusion SEL 3.0-L V6)

“Usb is hidden in the console very hard to reach an connect”

Walter B., IL (2011 Ford Fusion Hybrid 2.5-L 4 Cyl)
Warning lights

“The L side blind spot warning rarely malfunctions. Will then work fine after restart of car”

R H., WA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“The passenger blind side indicator failed. works on and off”

Meg D., MI (2011 Ford Fusion SEL 3.0-L V6)

“Erratic warning lights due to electrical issue”

Anonymous, NH (2011 Ford Fusion Unsure Unsure)
Wiper motor or washer

“Windshield washer just stopped working with wipers. A new Wiper Washer System Switch Assembly & $500 later and I was good to go”

Anonymous, VA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“a piece of trim that ran across the bottom of the back window fell off for no apparent reason”

Corrine T., MI (2011 Ford Fusion Sport 3.5-L V6)

“Tabs that hold the keyless entry keypad on door broke”

Anonymous, AR (2011 Ford Fusion SEL 3.0-L V6)

“The rear window trim kept coming loose and it required a second visit to the dealership to finally rectify the issue. Everything is tight and well-sealed as of this writing”

Anonymous, ON (2011 Ford Fusion SEL 3.5-L V6)

“strip on roof came up at back end. Too hard to glue back down”

Anonymous, TX (2011 Ford Fusion SE 3.0-L V6)
Paint (fading, chalking, cracking, or peeling)

“bottom of the back of the car, minor”

Thomas C., MI (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Paint peeling off front bumper and trunk lid around license plate light”

Eric C., AB (2011 Ford Fusion SEL 3.0-L V6)

“Paint chipping on drivers side trim”

Anonymous, IL (2011 Ford Fusion Sport 3.5-L V6)

“Same as previous problem.... The paint peeled in this area due to rust”

John M., ON (2011 Ford Fusion SEL 3.0-L V6)
Rust

“driver door skin was rusting but my repairman said it was a replacement due to a collision”

Ray M., OH (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Water running down from the trunk lid in behind the third brake light housing went under the paint and caused it to bubble and rust out in the licence plate area. Hasn't been fixed yet so unsure how the problem started”

David H., AB (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Rust has developed in the same spot , mid way up both rear doors. Ford would not help with repair costs”

Dave S., OH (2011 Ford Fusion SEL 3.0-L V6)

“The rear license plate is in a recessed alcove, with a body colored band above it. There is rust starting at both ends from this top piece down. It is as if just this piece was forgotten in a rust prevention bath on the assembly line, there is no rust anywhere else on the car”

Anonymous, AB (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“rust on rear trunk caused by chrome plate”

James P., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Paint is bubbling up on the edges of the doors”

Kevin T., MI (2011 Ford Fusion Sport 3.5-L V6)

“I had rust on trunk below rear license plate light, due to improperly installed component. This was repaired under my extended warranty”

John M., ON (2011 Ford Fusion SEL 3.0-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

“The in dash system malfunctioned and had to be replaced”

Anonymous, AZ (2011 Ford Fusion Unsure 2.5-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

“Phone does not totally pair with the car”

Frieda S., CA (2011 Ford Fusion SEL 3.5-L V6)

“It is very difficult to pair phones with Sync. It takes multiple attempts. System is constantly freezing which makes the phone and music unUSble”

Anonymous, MN (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Had trouble pairing smart phone with SYNC. I could not play music from phone to car”

Anonymous, WA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Complicated instructions and phone does not stay paired. Procedure has to be repeated periodically”

Anonymous, IA (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“spent fifteen minutes pairing a phone, works for a week or two, then "ERROR : no phone pairing detected"”

Anonymous, ON (2011 Ford Fusion SEL 3.0-L V6)

“Bluetooth would intermittently go for days or weeks at a time refusing to "find" Bluetooth phones, even when Bluetooth icon appeared on car display and phones showed as connected. Resetting to factory, repairing phones, and trying other devices didn'”

Michael K., MA (2011 Ford Fusion SEL 3.0-L V6)

“Never worked consistently, and it seems to have gotten worse over time. Often, can't pair at all”

Adam M., NM (2011 Ford Fusion SEL 3.5-L V6)

“AM radio had poor reception. First visit to Ford, it was not fixed. Second visit, they were able to repair”

Anonymous, BC (2011 Ford Fusion Sport 3.5-L V6)
Speakers

“door speakers intermittent, back to dealer; result -cannot find problem”

Anonymous, ON (2011 Ford Fusion SEL 3.0-L V6)
Voice control commands

“voice control sometimes doesn't work but it eventually snaps back”

Doug F., CA (2011 Ford Fusion SEL 3.0-L V6)

“Does not understand voice commands”

Walter B., IL (2011 Ford Fusion Hybrid 2.5-L 4 Cyl)
Backup or other camera/sensors

“Audio 'cross traffic' sensor doesn't work (for last 4000 miles). Too costly to fix”

Anonymous, OR (2011 Ford Fusion SE 3.0-L V6)

“Side blind spot sensors and back up/rear sensors stopped working”

Anonymous, VA (2011 Ford Fusion Sport 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“Hybrid battery container was loose. It took multiple trips to determine the cause. If not detected timely, could have caused $$ battery damage. Also, the cabin has many creaks, currently A/C fan has a rattle noise”

Anonymous, AZ (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Rattle in rear driver's side door”

Anonymous, NC (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“On hot days I hear relatively loud rattles that seem to come from the front suspension. I did some research and found that this is common in Fusions. Many have said it happens when the outside temp gets above mid-80's. I have found this to be true”

Greg T., TX (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“under carrage tailpipe area”

Anonymous, NJ (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Front passenger sead has a "rattle" which, of course, did not "rattle" when I took it to the dealer. I plan to take it back again. It's like the whole seat makes a noise when I his any rough pavement. Also, the inside of the car vibrates when a so”

David S., IN (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Squeaks and rattles in the dash”

Anonymous, MN (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“the battery in the back for hybrid was loose and was causing a frame flexing noise”

Steve S., TX (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Squeek in the front suspension . Intermittent . Very annoying. Ford wants $100.00 to diagnose. Checking on Internet suggests Ford will start replacing parts until they get it fixed. Seems like enough instances for a recall”

Anonymous, AZ (2011 Ford Fusion S 2.5-L 4 Cyl)

“Squeaky suspension/steering”

Anonymous, OH (2011 Ford Fusion SEL 3.0-L V6)

“There are unusual noises coming from the front of the car. They do not occur all the time., and happens more in the cold weather. The dealer cannot find anything wrong”

Anonymous, TX (2011 Ford Fusion Unsure 3.0-L V6)

“Bushing squeeks in warm temperature. Also steering wheel lock for about 30 seconds in cold weather after starting”

Gabriel V., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Random rumbling noise when fan is on. The noise comes and goes”

Harry B., CT (2011 Ford Fusion SEL 3.0-L V6)

“HAS A LOT OF WIND AND ROAD NOISE ALUMINUM SHIELD UNDER CAR RATTLES AND HAS BEEN FIXED TWICE . NEEDS SOME SOUND PROOFING TO MUCH ROAD NOISE. ( HAS NEW MICHELIN TIRES STILL A LOT OF NOISE)”

Anonymous, ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Blew warm air”

Anonymous, WV (2011 Ford Fusion SEL 3.0-L V6)

“The air conditioner doesn't work. It is still not fixed”

Anonymous, OK (2011 Ford Fusion Unsure 2.5-L 4 Cyl)

“Temperature sensor failed, not allowing the compressor to engage”

Brian C., WV (2011 Ford Fusion Sport 3.0-L V6)
Automatic climate control

“All of the problems were with the A/C system starting with a failed evporator sensor and a leaking low side fill valve. I also suspect the the mechanic caused the failed valve and released additional refrigerant. The electrical problem was due to sq”

Gregory C., FL (2011 Ford Fusion Sport 3.5-L V6)

“problem was intermitted and took a couple of trips to fix it. problem was a bad sensor, fine ever since”

Anonymous, FL (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“small plastic part”

David P., MO (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Had to replace three parts to different times”

David P., MO (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Blower (fan) motor

“Electrical short in relay to fan motor destroyed the motor and some other wiring”

Anonymous, MS (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Blower ceased working for 3 months. Started working on it's own again”

David M., MS (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Heater system

“Control unit for heating/cooling system failed. Full heat stayed on 100% of the time. Required that the control unit be replaced”

Anonymous, NC (2011 Ford Fusion SE 2.5-L 4 Cyl)

“pipe/tube broke; had to be replaced”

Anonymous, IL (2011 Ford Fusion SEL 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

“Cannot open drivers door from the inside. Have to use two hands, one to pull on the handle and the other to pull on the door lock handle simultaneously”

Anonymous, IA (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Locks and latches

“driver inside door handle broke off”

Jonathan A., FL (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“inside drivers door handle mechanism broke - could only open the door from the outside”

Anonymous, IA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Driver's side interior door latch became inoperable at 69000 miles. It became necessary to open the window to open the door with the external handle. A quick internet search revealed that this has been common design problem with Fusions for a long”

Anonymous, OH (2011 Ford Fusion SE 2.5-L 4 Cyl)

“The door latch molding on the front passenger side of the vehicle broke and had to be replaced. Replacement cost, including labor, was about $140.00. This was a quality issue in my opinion. I rarely have passengers, and the molding was not abused”

Peggy T., SC (2011 Ford Fusion Hybrid Unsure)

“Driverside door opening latch from inside does not work. Door opens from outside. All windows operate fine”

Anonymous, TX (2011 Ford Fusion SE 3.0-L V6)

“Passenger door could not be opened”

Anonymous, NH (2011 Ford Fusion Unsure Unsure)
Windows

“regulator failed at 52000 miles without any type of warning which is premature”

Ray M., OH (2011 Ford Fusion SE 2.5-L 4 Cyl)
Heated or cooled seat controls

“The seat heater has quit working on the driver's side”

Kevin T., MI (2011 Ford Fusion Sport 3.5-L V6)
Seat controls - temperature

“Must be a failed sensor, and it started just this winter. Will turn the seat-heat on, and it will shut itself off 10 seconds later, and it's just on the one seat. I'll figure it out before next winter”

Anonymous, AB (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Tailgate, hatch or trunk

“Rust perforation below chrome trim on trunk”

James P., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“canister purge valve sticking, had to be replaced”

Anonymous, TX (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“It doesn't have a fuel cap, but a warning light keeps coming indicating it is leaking. But the service tech says there is no problem”

Anonymous, CA (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Fuel injection system

“Throttle body was defective and was replaced under special throttle body specific warranty”

John Y., WI (2011 Ford Fusion SE 3.0-L V6)

“throttle body failed while driving vehicle. engine would not go over 1000 rpm so vehicle was not drivable. vehicle repaired under service bulletin but considering that vehicle basically stopped working while driving, i think it should be recalled”

Anonymous, CA (2011 Ford Fusion SEL 3.0-L V6)

“Experienced Throttle Body failure that is well documented for this model”

Anonymous, AR (2011 Ford Fusion SEL 3.0-L V6)

“Problem was fixed and no futher problems car running great”

James B., KY (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Needed cleanup”

Anonymous, IL (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

“It had to be replaced at 28,000 miles. Ford dealer could not explain what happened, they said it was unusual. Total cost was $365.00”

Anonymous, NJ (2011 Ford Fusion SE 2.5-L 4 Cyl)

“no A/C”

Anonymous, FL (2011 Ford Fusion SEL 3.0-L V6)

“Seemed to be a reoccuring problem. Had to be reset on the computer several times”

James B., KY (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Repeated engine warning lights coming on reporting a code for small leak in emissions system”

Michael K., MA (2011 Ford Fusion SEL 3.0-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“the rear driveshaft needed to be replaced. the original was "frozen"”

Anonymous, NY (2011 Ford Fusion SEL 3.5-L V6)
Electrical failure

“Shifter failed”

Anonymous, IL (2011 Ford Fusion Sport 3.5-L V6)

“The computerized throttle system would just stop working”

Anonymous, DC (2011 Ford Fusion SE 3.0-L V6)

“Sensor at evaporator coil within dashboard failing, causing ac to malfunction on hot days”

Craig B., SC (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Temperature sensor that allows compressor clutch to disengage failed. This is a common problem ignored by Ford, an inexpensive part with a $600 average bill to replace”

Brian C., WV (2011 Ford Fusion Sport 3.0-L V6)
Transfer case

“At least 3 times the car would only run on emergency power. Had to pull over, turn engine off, and restart. Once thus was done normal power returned”

Anonymous, NC (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“The power transfer unit on this vehicle is poorly designed and has a bad seal. This seal doesn't actually seal and causes the unit to leak. Replacing the seal isn't an option, as the new seal will also leak. Once the fluid leaks and gets low (or gets debris in the fluid in the unit), it causes the unit to fail. Replacing the unit is about $2500 for a new unit, possibly more if you need other rusted parts replaced at the same time in order to remove the unit. The new unit is the same model as th”

Sarah M., CO (2011 Ford Fusion Sport 3.5-L V6)
CV joint

“Car rode very bumpy. Bad ride”

Anonymous, OH (2011 Ford Fusion SEL Unsure)
Differential

“Loses fluid. Will require replacement @ $1650.00. Should be covered by ford considering it is an epidemic for the AWD car. They say it is not”

Richard L., MN (2011 Ford Fusion Sport 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

“While the Sync system has stabilized vs. it's initial hopeless failures, I still have occasional problems getting it to recognize an IPod. I just wait for it to correct itself now, as opposed t having to take it to a dealer like I used to”

Doug F., CA (2011 Ford Fusion SEL 3.0-L V6)

“Constantly looses connection with the phone. Sync freezes up, and makes the phone unUSble. The only way to reset the system is to remove the fuse from the fuse box”

Anonymous, MN (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“SYNC was erratic and unreliable. Sometimes navigation was off”

Anonymous, WA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“Basically doesn't work”

A M., VA (2011 Ford Fusion SEL 2.5-L 4 Cyl)

“Operator instructions for Synch are so poorly written that I'd have to describe them as obfuscated. There are multiple contradictions, absurdly confusing directions, and grossly unnecessary technical language”

Anonymous, OH (2011 Ford Fusion SE 2.5-L 4 Cyl)

“CD was stuck in the CD player disabling the entire SYNC system. However, we didn't know it was a CD until they disassembled the dash, pulled the SYNC system and discovered the CD. Now fully functional. Covered by extended warranty (100 deductible)”

Dave B., WA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“The system hard drive had to be replaced”

Matthew C., TN (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)

“After long period of having an ipod connected the system at each start says "index full" then its very difficult to play music from the ipod and gets worse until the system is almost frozen. I fix it by pulling the fuses and resetting the stereo”

Chris H., QC (2011 Ford Fusion SEL 2.5-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“It was the throttle sensor and was replaced under warranty. I did not affect the performance of the car”

James E., CA (2011 Ford Fusion SEL 3.0-L V6)

“Engine stalled while driving. Could restart, but only drive short distance before stalling again”

Anonymous, NJ (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Replaced electronic throttle body under recall covered by warranty when engine died while driving”

William T., CA (2011 Ford Fusion Hybrid 2.5-L 4 Cyl hybrid)
Engine mounts

“Kept making htis noise. TOok into dealership boutr 4 times befor I refused to leave without them going with me on a ride to be sure they heard the noise. Then they did and got this replaced”

Anonymous, IL (2011 Ford Fusion SEL 3.0-L V6)
Fuel leaks

“Fuel sometimes runs out under the car when filling the tank . The dealer could not find the problem”

Gabriel V., ON (2011 Ford Fusion SEL 2.5-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

“Transmission light came on and had to replace shifter and clutch”

William W., MI (2011 Ford Fusion Sport 3.5-L V6)

“rough shifting that later caused the gears to shear the teeth off the gears. Took Ford about 3 weeks to repair and two trips to the dealer ship, on the 2nd trip they then had to rebuild the trans because it was trashed”

Anonymous, WA (2011 Ford Fusion SEL 3.0-L V6)

“they finally replaced it after having had issues priviously: Purge valve replaced, then throttle body replaced. Transmission flushes at 11/2016 then few months later trans replaced”

Anonymous, IL (2011 Ford Fusion SEL 3.0-L V6)

“without warning, got off turnpike, was accelerating to merge into lane, heard lound metal sound and lost forward (and reverse). Thankfully, I had just gotten off PA turnpike or otherwise could have been deadly fail”

Anonymous, PA (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Transmission failed at 98000 miles, out of warranty. Paid $4000.00 to replace it with a rebuilt transmission from a private service - guaranteed the transmission for 500,000 miles!”

Scott I., NC (2011 Ford Fusion SEL 3.0-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

“took car in for checkup. Was told engine had a bad bearing. They were going to rebuild engine but main office wanted engine replaced”

Anonymous, FL (2011 Ford Fusion SE 2.5-L 4 Cyl)

“Original engine developed a loud "ticking" noise. Problem was diagnosed as a cracked block and was replaced under the CPO warranty”

Anonymous, OH (2011 Ford Fusion SEL 2.5-L 4 Cyl)
Head gasket

“I think this is correct. Per the invoice, the throttle body, motor ASY and gasket required replacement, all at no cost by the dealer. My online research results indicated that at the time (approx.2/2014) was a rather widespread problem that Ford was”

Anonymous, MN (2011 Ford Fusion SE 3.0-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

“the car guage said the temp was maxed out and the car was missing badly. i stopped and checked the engine to see where the leak was and found no coolent leaking. got back in and it started fine. turned out to be the temp sensor and ford replaced it”

Richard D., MI (2011 Ford Fusion SE 2.5-L 4 Cyl)
Radiator

“Was hit by a rock and broken. Repair cost was significant”

John S., MD (2011 Ford Fusion S 2.5-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“battery repeatedly failed to hold charge yet dealership always tests "ok"”

Anonymous, NJ (2011 Ford Fusion Unsure 3.0-L V6)
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