In a class generally known for bland styling and a lack of driving excitement, the Fusion is like a fresh, charismatic newcomer. But also like some promising and talented celebrities, it has just enough quirks to erode your enthusiasm. The Fusion looks upscale and stylish, and it handles like a really good European sports sedan. We bought three versions: a top-trim Titanium, a mid-trim SE, and the SE Hybrid.
Alerts
There are 8 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Ford Fusion has been recalled 8 times by NHTSA. View Recalls
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Ford Fusion owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"When I plug my phone into the car, I expect the radio to continue playing what I last selected. Instead , it starts at the beginning of the song list and plays the same song over and over causing me to attempt to fix it or turning it off. Extremely frustrating after awhile. There is no aftermarket system to replace this with. The dealer recommends a new car to fix the issue."

Anonymous, MD (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

"paring problems"

Irene S., NY (2016 Ford Fusion Energi SE 2.0-L 4 Cyl turbo)
In-dash navigation system (GPS)

"Maps poorly handle conterminous routes, i.e. a road is marked both I-80 and US 50 for a few miles. Sometimes the system tells you to turn left or right when really you're just continuing on a road; this confuses."

Kent M., WA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

"Cumbersome GPS procedures. Ford should have had Garmin for a contractor. Intuitiveness is conspicuously absent!"

B B., TN (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

"SD card reader stopped reading map SD card. Ford dealer replaced card reader and provided new map SD card under warranty."

Alan G., TN (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

""Navigation SD card fault" Dealership repaired promptly and provided a loaner. Under warranty, so no charge"

Anonymous, NJ (2016 Ford Fusion Titanium 1.5-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"Does not remember my recent calls and my contact list"

Kenneth R., KS (2016 Ford Fusion S 1.5-L 4 Cyl turbo)

"SYNC system quit working"

Anonymous, CA (2016 Ford Fusion SE 2.5-L 4 Cyl)
Radio

"Poor radio reception in urban areas"

Anonymous, MI (2016 Ford Fusion SE 2.0-L 4 Cyl turbo)

"Poor radio reception in urban areas or areas with power lines."

Anonymous, MI (2016 Ford Fusion SE 2.0-L 4 Cyl turbo)

"static noises"

Anonymous, MI (2016 Ford Fusion SE 2.0-L 4 Cyl turbo)
Software update fixes

"updating maps costs $150. Since we live in a fast-growing area, this would require updates every year or so. Also the SYNC system is no longer supported, even though the car is only three years old."

Kent M., WA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Speakers

"Two speakers were blown in the front and rear passenger. After typical use. Sony 12 speaker system in fusion titanium"

Johnathan B., MI (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Springs or torsion bars

"Rubber damper blocks had to be replaced in both left and right rear suspension, at our cost."

Dave M., NL (2016 Ford Fusion SE 2.5-L 4 Cyl)
Steering linkage (includes rack and pinion)

"the sterring module needed to be replaced"

Anonymous, WA (2016 Ford Fusion SE 2.5-L 4 Cyl)

"The steering wheel came off twice. The first time I reported it to the NHTSA, and approximately 10 month Slater a recall was issued. The second time the steering wheel detached was a month after the recall was announced. I still have not received any communication from Ford regarding this problem."

Brandon C., SC (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

"RECALL FROM FORD- BOLT IN STEERING COLUMN"

Ray S., WI (2016 Ford Fusion)
Steering wheel vibration

"we really didn't have a problem with the steering but there was a recall which they performed when we went in for a oil change. The steering wheel might come loose."

Anonymous, PA (2016 Ford Fusion SE 2.5-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"the shift linkage to the transmission broke due to a small plastic washer cracking and disintegrating due heat and can not be replaced but entire linkage has to be replaced. Ford has a recall for select Fusions but not all."

Anonymous, TX (2016 Ford Fusion S 2.5-L 4 Cyl)

"It was due to a recall"

James D., IL (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)
Rough shifting

"Didn't shift smoothly at lower speeds, especially when downshifting coming to a stop. At times it was very cluncky"

Michael B., VA (2016 Ford Fusion SE 2.5-L 4 Cyl)

"Harsh shifting between 2nd and 3rd gear"

Anonymous, MD (2016 Ford Fusion SE 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Eats gasoline, I use air fare or auto train if I need travel which I have alot this year. Because my father just passed on in March"

Barbara H., (2016 Ford Fusion)
CV joint

"THE DEALER SEEMED TO THINK SOMETHING CAME UP FROM THE ROAD AND RIPPED THE BOOT. WARRANTY REPLACED TO SHAFT AND THE BOOT."

Larry C., VA (2016 Ford Fusion SE 2.0-L 4 Cyl turbo)
Traction control

"warning light came on when I was driving on the freeway and the engine would only do 55 miles per hour. The dealership replaced the throttle body"

Anonymous, CA (2016 Ford Fusion Energi SE 2.0-L 4 Cyl hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

"When purchased (used, Certified Pre-Owned) is had to wait to have the passenger seat control switch replaced because the seat would not move occasionally. Did not fix the problem and took it to another dealer about 8 mos later. They replaced the track and now it works fine"

Anonymous, TX (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)
Tailgate, hatch or trunk

"My 2016 Fusion was extensively damaged in a hail storm. The roof, trunk, doors, hood & fenders had to be repaired or replaced & repainted."

Jeanne H., MI (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Windows

"the factory tint on the windows has begun to bubble and peel"

Anonymous, TX (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"suck to replace pin bushings rusted"

Douglas K., NJ (2016 Ford Fusion SE 2.5-L 4 Cyl)
Master cylinder

"failed"

Douglas K., NJ (2016 Ford Fusion SE 2.5-L 4 Cyl)
Normal routine brake wear

"I felt that the rear brakes (the only ones replaced) should have lasted more that 38,500 miles."

Robert F., OH (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"This happened shortly after purchasing -approx. 2016. Headliner showed water marks and stains during and after rainfalls."

Anonymous, ON (2016 Ford Fusion)
Seals and/or weather-stripping

"As mentioned, the cause of the problem - a leak - was found not too long afterwards (the headliner had to be replaced twice - and no more leaks after the second time.)"

Anonymous, ON (2016 Ford Fusion)
Wind noise

"All four doors have wind noise plus road noise is a very big problem."

Billy A., AR (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"it was a recall and got fixed. We had several episodes were it would throttle down and go slow. Had to shut engine off and restart to get working again"

Anonymous, ND (2016 Ford Fusion SE 2.5-L 4 Cyl)
Oil leaks

"An oil related red warning light came on. I immediately took it to the dealer. They told me I was right to do so. There was a seal leak into the oil pan and it was close to draining the engine of oil."

Anonymous, IL (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

"Oil filter damaged during servicing instillation"

Anonymous, SC (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Strange bubbling on door window trim"

John C., CA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Loose interior trim or moldings

"the interior floorboard/carpet has broken free of the clips that held it in, this issue occurred approximately a year into ownership, ford claims that it is not a warrantyable issue."

Anonymous, TX (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Paint (fading, chalking, cracking, or peeling)

"Interior door trim has worn and dulled unlike any other vehicle i have owned. The black textured paint is dull and has to be repainted professionally."

Anonymous, TX (2016 Ford Fusion S 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Right rear passenger window would not operate from drivers door,problem seems to have corrected itself started to work again about a week later."

Douglas K., NJ (2016 Ford Fusion SE 2.5-L 4 Cyl)
Horn

"Horn would just blow for no reason. They did not have the part to repair so car was in shop for a week. A loaner was provided"

William F., GA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Tire pressure monitor

"3 times the car has been back for tire monster malfunctioning"

William F., GA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Check engine light came on and when checked by Ford Catalytic Failure warning code was displayed. Catalytic converter was changed by Ford under warranty and no further problems have been experienced"

P S., WA (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)
Other/unsure

"Many >>>>also the traction control, Many other issues"

Barbara H., (2016 Ford Fusion)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"The engine failed due to issue with cylinder 1 with approximately 40K miles. Car was towed to local Ford dealership near my home. Ford arranged for rental car and replaced engine at n/c to me. Replacement took approximately 15 days."

Bob M., IN (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"transmission was jerking between shifts. It was completely rebuilt under factory warranty."

Anonymous, TX (2016 Ford Fusion SE 1.5-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

"The device used to switch between gas and battery while driving stopped functioning so the car was only operating on battery"

Karen R., CA (2016 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heated or cooled seat controls

"Both heating elements failed at the same time, just after warranty expired"

Anonymous, IA (2016 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2016 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mar 23 2020
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Summary:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What should you do:
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V177000
Potential Number of Units Affected: 288110
STEERING:ELECTRIC POWER ASSIST SYSTEM
Aug 29 2019
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
What should you do:
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V632000
Potential Number of Units Affected: 116160
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
May 13 2019
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
What should you do:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V362000
Potential Number of Units Affected: 259182
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Jul 16 2018
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
What should you do:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V471000
Potential Number of Units Affected: 504182
STEERING:WHEEL AND HANDLE BAR
Mar 12 2018
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
What should you do:
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V167000
Potential Number of Units Affected: 1301986
SEAT BELTS:FRONT
Dec 05 2016
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
What should you do:
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V875000
Potential Number of Units Affected: 603392
SEATS
Apr 27 2016
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
What should you do:
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V250000
Potential Number of Units Affected: 39
FUEL SYSTEM, GASOLINE:STORAGE
Oct 01 2015
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
What should you do:
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V618000
Potential Number of Units Affected: 658
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