2002 GMC Envoy Reliability - Consumer Reports

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Front right wheel would wear on the inside. Resulting in new tires. Needed new alignment"

Anonymous, MN (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Ball joints

"They needed to be replaced"

Anonymous, MT (2002 GMC Envoy XL 4.2-L 6 Cyl)

"driving down the road, felt like a flat tire, but car was shaking/vibrating badly, pulled into a lot, nothing seemed off, took it to repair shop a few days later and repair guy said tire fell off in his hands as soon as it was put on the lift"

Anonymous, MN (2002 GMC Envoy 4.2-L 6 Cyl)

"Lower front ball joints replaced"

Andrea S., CO (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"GM vehicles appear to have this issue more than others"

Anonymous, AB (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Electronic or air suspension

"The vehicle suddenly riding very low. I bought an OBD2 code reader to see if the system was generating any codes. Not finding any, I discovered the air ride system will not produce any codes. Doing manual troubleshooting, I found that both level sensor arms broke. Most likely one broke earlier and the problem didn't occur until the other one broke. I was able to replace both sensors myself, but I'm having challenges in getting the setting back to normal and level. It is still a case of trial and error."

Anonymous, VA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"When car parked the vehicle would drop down instead of staying lifted."

Anonymous, VA (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"The air shock are a nightmare, I converted to coil springs"

Anonymous, TX (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Airbags in rear suspension developed slow leak. Removed air system and replaced with coil springs"

Anonymous, BC (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Failure in air suspension seemed to be problem with this model, from what info I could find on internet. So replaced them with springs for $100 versus $800 system replacement"

Anonymous, WA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Power steering leaks

"It took the GMC mechanic several attempts before fixing the problem"

Charles M., IL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"loose conections"

Anonymous, MB (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Shocks or struts

"Air shocks stopped working"

Anonymous, MA (2002 GMC Envoy XL 4.2-L 6 Cyl)

"These are currently the third set of shocks on the car in its life time. I put the third on, and the previous owner has put new ones on once. May have something to do with the soft springs"

Robert D., WV (2002 GMC Envoy XL 4.2-L 6 Cyl)

"OEM Shocks/struts lasted almost 150000 miles. I think that is excellent!"

Lawrence D., TX (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Springs or torsion bars

"See prior answer : related and rebuilt"

Anonymous, MA (2002 GMC Envoy XL 4.2-L 6 Cyl)

"Two of four have been replaced and the other two will be replaced soon. They have gotten too soft"

Robert D., WV (2002 GMC Envoy XL 4.2-L 6 Cyl)

Steering linkage (includes rack and pinion)

"the joint where the PS lines attached to the steering rack failed due to rust. The joint seal where a rebuilt, professionally installed rack and new PS lines joined failed on the hwy due to miss installation"

Ron T., MI (2002 GMC Envoy XL 4.2-L 6 Cyl)

Tie rods

"I felt this was just from normal wear and tear after all the miles that are on the vehicle"

Larry V., MI (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"They needed to be replaced"

Anonymous, MT (2002 GMC Envoy XL 4.2-L 6 Cyl)

"R tie rod end broke off"

Anonymous, UT (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"Right front tie rod end worn - replaced"

Andrea S., CO (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"Have had these replaced a couple of times during my ownership"

Anonymous, AB (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Wheel bearings

"Had to replace a front wheel bearing assy for the 3rd time in this vehicles life, twice on one side , once on the other. I'm told /have read this is a VERY common problem in this GM family of vehicles. NOT ACCEPTABLE !!!"

Ron T., MI (2002 GMC Envoy XL 4.2-L 6 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The weather has gotten hot, and the A/C doesn't get cold. I can't afford to get it fixed right now, so it is unresolved."

Anonymous, (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Automatic climate control

"the vent control motor gear slips and makes a clicking sound for 60 seconds when the vehicle is started and cannot change the flow from upper vent to lower vent"

Anonymous, MN (2002 GMC Envoy XL 4.2-L 6 Cyl)

"Passenger side controls quit working and only supplies hot air in the cooling mode. driver side is fine"

Anonymous, TX (2002 GMC Envoy 4.2-L 6 Cyl)

"works well on start up until I shut car off. in re-start it takes about 20 minutes to get cool again as my temp gauge reads 50 degrees"

J C., FL (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"the rear seating heat/AC control module would not turn on and was replaced. the front seating controls are fine."

Robert P., MN (2002 GMC Envoy XL 4.2-L 6 Cyl)

Blower (fan) motor

"Speed control burned out"

Anonymous, MI (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"The heat stays on and will not shut off."

Anonymous, CA (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"The correct vents did't open for air or heat The rear view mirrors do not adjust correctly after backing up ( yes I have tried to adjust on the computer menu)"

Ellyn H., FL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"Fan wouldn't operate on setting # 2 starting about 2 years after purchase. Fixed under warranty. Broke again about 2 years later"

Anonymous, UT (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"Mouse crawled into it and in separate incident fan switch burned out."

Anonymous, MI (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Evaporator

"Refrigerant would not stay in system and leak could not be found after several attempt to locate using dye. Eventually was told must be evaporator but could confirm without removing dashboard. That was confirmed and repaired at cost of over $1000"

James W., GA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Heated or cooled seat controls

"drivers seat heating no longer works."

Robert P., MN (2002 GMC Envoy XL 4.2-L 6 Cyl)

Heater system

"Rear heater stopped working. Taken out of service because repair was going to be too expensive"

Anonymous, UT (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Refrigerant leaks

"leak in house house no longer avalibale"

Anonymous, IN (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Replacede at 200000"

Douglas S., CA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Not charging the battery, indicating to me that it was probably the alternator. Had it replaced by the dealer and all is well."

Sandy S., ID (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Battery (not hybrid or electric)

"Due to limited use the antitheft and other ALWAYS ON SYSTEMS drain battery. I use a battery tender charger to keep it charged"

Anonymous, IL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Coil

"The coil pack went out"

Anonymous, PA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"The engine started running rough while I was out of town, and the "service engine soon" light came on intermittently. It didn't accelerate properly, and gas mileage decreased. But, it still ran. As soon as I was back in town, I took it to my mechanic. They said it was probably the ignition coil, based on the computer. I still had to drive it another 250 miles before they could get me in for repairs. It was the ignition coil."

Anonymous, (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Electronic ignition

"Had tp replace coil packs at 235000 miles. Alternator at 200000"

Douglas S., CA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Starter

"It is parked outdoors in the driveway and wouldn’t start when the temperature was below 30 degrees. I thought it was the battery so I replaced it. Old one was less than 36 months old. The problem continued of not starting so I had a idea to use a hairdryer on the starter and guess what, it started. So I drove it to the local GMC dealer and had a new starter installed. No problems since. The one thing that upsets me is, I had forgotten that I had a new starter installed in March of 2015. So much for using re-built part so."

Sandy S., ID (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Above"

Anonymous, FL (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Squeaks or rattles

"Constant squeaking drives me crazy. I like quiet and it is noisy especially when I am slowing or turning. There is a chirping noise now that I hear constantly"

SUSn R., TN (2002 GMC Envoy XL 4.2-L 6 Cyl)

"Driver door panel, interior"

Anonymous, WA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"This car rattled so bad I was embarrassed to drive it. I was told there was nothing that could be done to fix it."

Bobbie G., (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Wind noise

"In crosswinds the opposite door seals pull away from door leaving bad wind noise. The dealer tried 3 times but could not solve problem"

Anonymous, FL (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Whenever we go at least 70 mph we have a load whistle. I believe it is in the air induction system for the heating/ac system."

Steve W., UT (2002 GMC Envoy 4.2-L 6 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Doesn't charge"

Ellyn H., FL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Body control module

"rear electronic air shock leveling system"

Anonymous, CA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Exterior lights (other than headlights)

"Back tail light goes out consistently. Have had module replaced and it still has problems. Have to adjust bulb every few months"

Anonymous, TX (2002 GMC Envoy XL 4.2-L 6 Cyl)

Gauges

"Shorting of interior gauge lights"

Anonymous, NE (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Headlights

"headlights have each had to be rewired at least once in the last 12 months as well as replacing bulbs at least twice, each"

Anonymous, MN (2002 GMC Envoy 4.2-L 6 Cyl)

Wiper motor or washer

"Wiper motor went from working fine to not working at all. Wiper motor was replaced"

Anonymous, NE (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Anti-lock computer died but brakes continue to work fine. Did not repair as it was not economically justified"

Anonymous, NC (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Normal routine brake wear

"I don't consider this a problem considering the number of miles on the car and on the brakes"

Jean M., AZ (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Had to replace the brake pads and resurface the rotors"

Carl S., NM (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Rotors

"rear brakes needed rotors replaced"

Patricia F., NH (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Wear on rotors was due to letting brake pads wear too far down"

Jean M., AZ (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"This is the third ECU. They seem to break often"

Anonymous, MI (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Engine mounts

"The car is 13 years old. The mounts needed to be replaced. They were. It runs smoothly and quietly"

Shirley B., TX (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Fuel leaks

"Fuel control system leaking"

Charles M., IL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Oil leaks

"Over the past 12000 miles I have experienced increasing oil leaks. Not sure if this is from a failed gasket or oil filter. Actually being worked on as I type!"

Dave S., FL (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Door and window moldings have loosened over time"

Anonymous, PA (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Rust

"Serious undercarriage corrosion to the point that the vehicle will not pass Pennsylvania inspection"

Anonymous, PA (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"It's really starting to show on doors and hatch gate"

Anonymous, PA (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"Passenger side door bottoms rusting. Rear liftgate rusting at lower corners."

Anonymous, IL (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"i was Wrong, it was a bad Spark Actuator not fuel"

William M., MI (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Fuel pump

"leaked at pump"

Anonymous, IN (2002 GMC Envoy SLE 4.2-L 6 Cyl)

"The problem began intermittently ,the engine wouldn't start except for a great deal of coaxing ,until it wouldn't start at all and had to be towed."

Madden N., ON (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"electrical switch failure, needed replacement"

Anonymous, AK (2002 GMC Envoy 4.2-L 6 Cyl)

Differential

"All the bearings were bad. I had the whole rear end rebuilt"

Vincent J., MN (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Driveshaft or axle

"The drive shaft universal joint was bad. That's ok it is something that can wear out over time. But all the bears had to be replace in the rear axle. That should not have been needed at 100,000 miles"

Vincent J., MN (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Slipping transmission

"Transmisson lines corrosion had to replace them. Fixed leaks problem"

Patricia F., NH (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Transmission computer

"Transmission did not seem to know that it needed to shift from low gear to second gear. Part was replaced"

Anonymous, NE (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"HAD TO REPLACE ALL SPARK PLUG APPARATUS"

Anonymous, (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Engine rebuild or replacement

"two issues piston slap and push rod bent causing many issues"

Tom M., WA (2002 GMC Envoy 4.2-L 6 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat belts

"Soon after brand new purchase, I noticed the passenger front seat belt "strangling" me and told my husband repeatedly to bring it in and have dealership look at belt operation. He took it in, they checked it out, but found 'nothing wrong'. To this"

Avril R., ON (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Tailgate, hatch or trunk

"The handle to open the tailgate is made of plastic and is very brittle. and glued in place.,If you don't hold the bottom of the tailgate with one hand and unlatch the handle with the other you stand a good chance of it coming unglued or snapping off.A very weak and poor design.Mine has broken twice and a replacement is very expensive..Hope it was improved on later models."

Madden N., ON (2002 GMC Envoy SLE 4.2-L 6 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"Water pump failed, drained all coolant onto road in August. Replaced water pump, runs fine now"

Anonymous, BC (2002 GMC Envoy SLT 4.2-L 6 Cyl)

"I have replaced the water pump in this car three times since I bought it. I check my gauges and keep the right fluids at the appropriate levels in it so why does it constantly need a new water pump?"

SUSn R., TN (2002 GMC Envoy XL 4.2-L 6 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"has a cd stuck inside that will not eject"

Anonymous, TX (2002 GMC Envoy 4.2-L 6 Cyl)

Steering wheel controls

"Multi-function turn signal, headlight dimmer, cruise control, wiper/washer unit needed to be replaced"

Anonymous, CA (2002 GMC Envoy 4.2-L 6 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Pretty dadgum reliable to go 195,000 miles including trailer towing. Just finally wore out the 3-4 clutches"

S W., NC (2002 GMC Envoy SLT 4.2-L 6 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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