2017 GMC Sierra 2500HD Owner Satisfaction - Consumer Reports
The Sierra 2500 HD (for 'heavy duty') and its near twin Chevrolet Silverado 2500 are true rough and tumble workhorses, but with enough creature comforts and modern amenities, they serve as versatile mobile workplaces. High points include a diesel powertrain that's cultured and brawny, and an intuitive infotainment system. However, for day-to-day comfort, we'd avoid the super-stiff Z71 suspension.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Nice quiet ride, but has a very poor turning radius."

Anonymous, NY (2017 GMC Sierra 2500HD)

"tons of pulling power"

Anonymous, SK (2017 GMC Sierra 2500HD)

"Handing is very good. Both winter and other seasons."

Anonymous, OR (2017 GMC Sierra 2500HD)

"Very comfortable and has plenty of power. Transmission seems a bit "clunk" at times. Fuel efficiency is very good fort a big truck. Most comfortable car I have ever owned (except for large Lexus's) for a long trip."

Walter H., NV (2017 GMC Sierra 2500HD)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"The front comfort and climate controls are fantastic. The rear seats do not have any climate control. Because of this the rear seat passengers are typically not very comfortable. They need to have better duct work for AC and heating for the rear passengers. I would expect for a $70k vehicle they would pay attention to this issue since it has been an ongoing issue with many customers over the past several model years."

Mahrad P., FL (2017 GMC Sierra 2500HD)

"very good ride for 2500 series truck"

Anonymous, SK (2017 GMC Sierra 2500HD)

"Fits my body well"

Anonymous, OR (2017 GMC Sierra 2500HD)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"the truck does everything I had hoped and is easy to drive"

Walter H., NV (2017 GMC Sierra 2500HD)

"IT COST TOO MUCH MONEY FOR THE BENEFITS"

Anonymous, MI (2017 GMC Sierra 2500HD)

Would you buy this car again?

2017 vehicles
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Silverado 3500HD
Ford F-150
Ford F-250
Ford F-350
GMC Sierra 1500
GMC Sierra 2500HD
GMC Sierra 3500HD
Nissan Titan
Ram 1500
Ram 2500
Ram 3500
Toyota Tundra
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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