General Motors has positioned the new GMC Terrain as a premium alternative to its corporate cousin, the Chevrolet Equinox. But we don't think it's worth the extra cost. We found the Terrain lacking in some key areas, such as ride comfort, handling agility, outward visibility, ergonomics, and noise isolation. In fact, the less-expensive Equinox is a more capable and appealing vehicle.
    Alerts
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    We expect the 2022 Terrain will have about average reliability when compared to the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2018 GMC Terrain has been recalled 5 times by NHTSA. View Recalls
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    Overall Reliability Verdict
    POTENTIAL TROUBLE SPOTS
    Engine Major
    Engine Minor
    Engine Cooling
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System
    Electric System
    Climate System
    Suspension
    Brakes
    Exhaust
    Paint/Trim
    Body Integrity
    Body Hardware
    Power Equipment
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2018 GMC Terrain owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Android Auto

    "Not user friendly. Unable to listen to text messages. Ford SYNC was easier to operate. Android Auto instructions are not clear or do not apply to this vehicle."

    Stephen R., CO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)
    Backup or other camera/sensors

    "The whole front display burnt out so there was no back up camera, gps, radio, bluetooth. The whole unit was dead. The dealership was unable to get the part for 3 months but when they did, it was under warranty."

    Anonymous, (2018 GMC Terrain SLE 2.0-L 4 Cyl turbo)
    Display screen freezes up

    "I mentioned this in the last thing I wrote"

    Anonymous, MO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)
    Display screen goes blank

    "It just sometimes will go black but it eventually comes back on. When we are out of quarantine I will get it fixed."

    Anonymous, MT (2018 GMC Terrain SLE 1.6-L 4 Cyl diesel)

    "In addition to the screen going blank, it gives a crash warning when there are no vehicles around. Sometimes the software freezes up and we have to restart the car to get it to work. We have had infotainment problems since we bought it. The dealer says they can't fix it."

    Anonymous, MO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "This issue was covered and fixed via a recall about a month ago. That kind of a defect should never happen."

    Anonymous, FL (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)

    "The infotainment screen has, on multiple occasions, completely locked up on me. In this car that means you can't even change the radio station since it all goes through the unit. Thankfully the HVAC system does not. I haven't gotten it fixed yet, but I intend to bring it up at my next service. Because it is intermittent, I am concerned it will be almost impossible to isolate and fix."

    Anonymous, CA (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "Screen went blank and had to have a software update/recall to fix it."

    Jamie W., OH (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)
    External music device interface (e.g., smart phone, MP3 player)

    "When using a usb thumb drive and I start the vehicle I will often get the message that no device is found, even though it is plugged in. I must turn off the engine and open the door to shut the vehicle down completely and then restart the vehicle and usually the device is found and will play. If I switch from the USB device to radio and back again. It might also indicate there is no device found. It's annoying when driving at highway speeds because I must stop the vehicle to shut it down and restart it to have it find the USB device. Usually won't do that and just continue to listen to the radio."

    Dennis F., KS (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)

    "Sometimes the music would not play. Often if would start if I would stop the vehicle and start it again."

    Anonymous, MI (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Randomly (about once every 4 starts) the the usb stick loaded with music I had inserted would disappear - that is I would receive a message No Device Connected. A car restart made this message go away."

    Ted J., BC (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Doesn't always detect the thumb drive."

    Larry F., NY (2018 GMC Terrain SL 2.0-L 4 Cyl turbo)
    In-dash navigation system (GPS)

    "The navigation system failed to work twice in the last two years."

    Anonymous, (2018 GMC Terrain SLE 2.0-L 4 Cyl turbo)

    "More difficult than Garmin to use and less accurate. Sometimes will not find streets that have been there for years even when shows on the screen mat. System did not work well periodically since new."

    Anonymous, ON (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "They were updated"

    David L., OH (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "The navigation stopped functioning, and the Dealer had to order a new micro-processor (chip) from General Motors in Detroit. The replacement had several added features so it was likely a 2019 model; e.g., it had added warning alerts if schools were in the area."

    Michael M., ON (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "The antenna was not working properly and could not locate the vehicle. The antenna was replaced and the problem was resolved."

    Fred H., NY (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "All segments of the infotainment system are integrated. OnStar System failed and I had to replace the entire unit to resolve. Settings lost / subscriptions needed to be transferred / Customer Care reps unfamiliar with the NEW VERSION of OnStar radio - System. Customer care located in many locations including overseas"

    Henry F., NY (2018 GMC Terrain SLE 2.0-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "1. I leased a 2018 GMC Terrain on 2/21/2018 from Thorson Buick/GMC in Pasadena and on that day, the dealer did not try to pair my cellphone or demonstrate that two systems were compatible. Instead the sales rep showed me how her apple iphone worked with the car. The dealer did not provide me a list of cellphones which are compatible or incompatible with the GM bluetooth radio and they certainly did not suggest that pairing might be a problem with certain cellphones. 2. I spent over a week trying to remedy this problem (calling the GM radio division, going to my cellphone dealer (T mobile), going to another GMC dealership (Reynolds), calling the cellphone maker and testing my cellphone with other vehicles in order to try to understand the root cause of the problem. I had no difficulty in pairing my cellphone with my Toyota Sienna 3. Finally, I went to Thorson Buick/GMC on March 7th. They attempted and were unable to get the vehicle bluetooth to pair with my phone. The service manager said he contacted GM and they told him that my phone (an LG Stylo 3+ which is less than 6 months old) was not compatible with the 2018 GMC terrain. He further explained that 'I am not the first and will not be the last person with this problem and that GM can't possibly design their bluetooth systems to be compatible with every cellphone'. He said that he would call GM and see if they were willing to do anything to make any accommodation in this matter. Eventually GM was willing to pay me one lease payment as a sign of goodwill. However I had to buy a new cellphone which was on their list of compatible phones and this cost about 3 times my monthly lease payment."

    William S., CA (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)
    Radio

    "radio shorted out along with turn signals not clicking. Had to work through the radio, warranty work."

    Anonymous, (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)

    "It will not retain the channels selected. GMC gave it an update but did not solve the problem."

    Anonymous, SC (2018 GMC Terrain SLT 1.6-L 4 Cyl diesel)

    "The radio would loose its memory,ie. reset stations sometimes with ignition cycle. especially on AM radio stations"

    Anonymous, MI (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Radio went berserk when car was started after stopping fir gas. Unable to adjust station or volume, all we could hear was static & crosstalk. Would not shut off. Did not stop when ignition was turned off, even after opening the door which usually cancels power to electrical systems. Finally quit after shutting off engine & the several minute timer expired."

    Anonymous, MI (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)

    "Periodically Radio will not turn on following engine start-up"

    Stephen R., CO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "Randomly the radio display would only show the station, none of the other information. Using the steering wheel controls would not change the station, only touching the screen worked. The light indicating which preset you were listening to would not be on. If you changed stations using the SW controls, the lights came on and moved, but the station didn't change. Turned the radio on and off did not help. The car had to be turned off, then back on and then the radio would work normally. Reception was also always very poor on FM."

    Ted J., BC (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Display would not show information, would not change stations except by touching the screen. Clock would lose 5 minutes a month, Steering wheel controls sometimes inoperative."

    Ted J., BC (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Periodically the radio info appears on the screen without any sound."

    Stephen R., CO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)
    Routine software updates

    "froze system software update solved"

    Anonymous, BC (2018 GMC Terrain SLT 1.6-L 4 Cyl diesel)
    Software update fixes

    "Listening to audio books through the usb port, it would often indicate no device connected and I would have to shut the car off, open the driver's door to shut off the infotainment center and then restart. It was finally fixed with several software updates in August 2019."

    Anonymous, KS (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)

    "Take in to shop for repaires."

    David L., OH (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "Automobile did not have SiriusXM radio installed as in previous vehicles which caused us to stream through our IPhone. Multiple problems with software, updates, reception, loss of service, etc. Did not realize upon lease that this feature was not available on this model. A real problem"

    Ronald M., NY (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    "Clock kept gaining time. When taken to the dealer they said they had a fix for it. Also a recall we were unaware of."

    L S., NY (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    "Will not shift out a low gear. It's like driving in second gear."

    Larry F., NY (2018 GMC Terrain SL 2.0-L 4 Cyl turbo)

    "This repair was as a result of a GM Recall."

    Steven A., NC (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)
    Voice control commands

    "My husband was extremely ill and I needed to be able to contact him continuously when I would have to go shopping 100 miles East of our town. Not always possible to pull off the road to dial a phone call"

    Anonymous, MT (2018 GMC Terrain SLE 1.6-L 4 Cyl diesel)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "The 2018 Terrain developed an issue with a rattling noise at highway speeds. After several trips to the dealership the issue was fond to be a loose exhaust shield. So far the part has been on order for 2 weeks. I will say that GM has went out of the way to make sure that the issue is resolved."

    David M., MO (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)
    Wind noise

    "Wind noise from top of driver and passenger door seal"

    Anonymous, AZ (2018 GMC Terrain SLE 2.0-L 4 Cyl turbo)

    "I have had the car in several times for wind noise in the cabin at less than 60 MPH. There is a noise coming from the windshield that they cannot find. I even rode with the Mechanic to see if we could hear it. On that ride along we did not hear the wind noise. That was 6 months ago and since then the noise is back. I am sure it was a manufacturing flaw and it is an intermittent problem. And that is why, I will not lease another GMC vehicle."

    Anonymous, FL (2018 GMC Terrain SLT 1.5-L 4 Cyl turbo)

    "This is the first turbo we've owned. Extremely noisy while getting underway. I rode in the back recently and road noise was really bad."

    L S., NY (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "The weather striping was coming off on the back left door opening and loose on the back right door opening."

    Anonymous, IN (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)

    "Trim around left rear fender well was not fitting correctly. The problem was more cosmetic than structural and did not interfere with the functioning or safety of the vehicle."

    Anonymous, BC (2018 GMC Terrain Unsure 2.0-L 4 Cyl turbo)

    "The rear well well mouldings detached. It took 3 weeks to get the parts."

    Anonymous, ON (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Rough shifting

    "During second winter transmission stays in lower gears too long. RPM's stay high too long before transmission shifts. Also noticed gas litres/100 Kim's. Increased. Took to dealer that sat a sensor is sensing moisture however problem continued through full winter."

    Anonymous, PE (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)
    Slipping transmission

    "When starting for work in morning and bringing car speed up to 80 km/hr. engine rev's momentarily when shifting from second to third gear as if shift was incomplete."

    Anonymous, PE (2018 GMC Terrain SLE 1.5-L 4 Cyl turbo)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Exterior lights (other than headlights)

    "Daytime running light burnt out and it took two months to replace it"

    Anonymous, ON (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    What Owners Say

    Engine knock or ping

    "problems extream fast accerating"

    Anonymous, MO (2018 GMC Terrain 1.5-L 4 Cyl turbo)

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    What Owners Say

    Parking brake

    "The parking break needs service light came on. We took it to be serviced while out of town but they said they couldn't find anything wrong. Shortly after getting the car back the parking brake engaged preventing us from driving it. The car was only two weeks old."

    Anonymous, MI (2018 GMC Terrain SLE 2.0-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "The second day following delivery with only 13 miles on the odometer, the transmission would not shift into reverse. Dealer was called, and the vehicle had to be towed to the dealership. I was provided a loaner for the week it took to replace the transmission."

    Stephen R., CO (2018 GMC Terrain SLT 2.0-L 4 Cyl turbo)

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    What Owners Say

    Doors or sliding doors

    "the right rear door exterior seal dis-engaged from the body sheet metal at the wheel kick up area"

    Anonymous, MI (2018 GMC Terrain Denali 2.0-L 4 Cyl turbo)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    A/C compressor

    "a/c working not delivering enough cold air"

    Shirley M., FL (2018 GMC Terrain)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    POWER TRAIN
    Oct 29, 2020
    Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
    Summary:
    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
    What should you do:
    GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V668000
    Potential Number of Units Affected: 194105
    SERVICE BRAKES, HYDRAULIC
    Aug 30, 2018
    A reduction of braking performance can increase the risk of a crash.
    Summary:
    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
    What should you do:
    GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V576000
    Potential Number of Units Affected: 210628
    FUEL SYSTEM, GASOLINE
    May 31, 2018
    A damaged fuel line can create a fuel leak, increasing the risk of a fire.
    Summary:
    General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
    What should you do:
    GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V358000
    Potential Number of Units Affected: 895
    AIR BAGS
    May 24, 2018
    If the SDM becomes inoperative, it will not detect a crash or command the necessary air bag deployment, increasing the risk of injury in the event of a crash.
    Summary:
    General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.
    What should you do:
    GM will notify owners, and dealers will reprogram the SDM with updated software, free of charge. The recall began June 29, 2018. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is 18179.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V340000
    Potential Number of Units Affected: 88503
    POWER TRAIN
    Aug 22, 2017
    If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
    Summary:
    General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
    What should you do:
    GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V516000
    Potential Number of Units Affected: 2905
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