Honda has redesigned its segment's best seller CR-V, and the result is better fuel economy, improved safety, sharper handling, and an upgraded interior. The CR-V is small enough to navigate through tight parking lots, yet roomy enough inside to comfortably fit five adults.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Honda CR-V has been recalled 3 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
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Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Honda CR-V owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"For the first month that I owned the car, when Android Auto was connected, calls kept disconnecting after a minute or so. The problem persisted for the first month. But now it works fine."

Anonymous, BC (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"After app updates several months ago, unable to use voice commands to activate features. Google knows about it--widespread problem--but does not publically acknowledge or offer a fix."

Anonymous, IL (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"ANDROID AUTO TRIED TO DO TOO MANY FUNCTIONS "AUTOMATICALLY". WE FOUND IT ANNOYING AND STOPPED USING IT.....RATHER QUICKLY."

Anonymous, PA (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Android Auto support is horrible in general. It only barely worked even when it did work at all, and then suddenly stopped working completely (software update?), generating false error messages (phone not connected when it was, etc). GPS maps don't appear on the console at all, etc. We basically consider that this stereo does not support Android Auto at all."

Doug L., NH (2017 Honda CR-V)

"Often doesn't sync up with my phone."

Anonymous, CA (2017 Honda CR-V)
Apple CarPlay

"iPhone will fail to connect or will randomly disconnect CarPlay session"

Eric O., WA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Apple Car Play will not work at times and requires phone to be plugged in again until Apple Car Play works."

Henry V., MD (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sometimes it works, sometimes it doesn't. This is common with all friend's with CarPlay. It depends on the users iPhone. The infotainment doesn't have enough onboard memory to keep up with CarPlay"

Michael V., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sometimes it pairs then unpairs. Sometimes it doesn’t work correctly and I have to look at my phone to get messages(always while stopped)"

Jim G., FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Intermittently stops functioning and claims no phone is connected. Usually I can restart by disconnecting and reconnecting 1 to several times. Occasionally I have to stop, shut off the car for a minute or two, and restart in order to get it to work."

Brian J., VT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Apple car play must be replugged in any time the car is turned off even if you leave the phone plugged in when restarting the vehicle, sometimes takes several minutes for phone is plugged into USB for Apple Car Play. Can be frustrating"

Anonymous, CO (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The display head for the entertainment/ information Center had to be replaced."

Anonymous, CO (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"CarPlay only connects the first time the car starts up about half the time. Then the iPhone 6s must be unplugged and replugged."

Anonymous, MA (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Apple Car Play is undoubtedly the most FRUSTRATING issue with owning this car. 1. Sometimes the unit does not recognize a phone is plugged into it. You have to plug & unplug multiple times. 2. The infotainment unit often freezes and there is NO way to control ANYTHING (you can't adjust volume, change audio source, etc.). 3. In fact, when this happens, the volume sometimes becomes unbearably loud and the only way to get the volume to change is by SHUTTING OFF THE CAR. Honestly, the volume will surge to deafening levels and you have no choice but to pull over and turn the car off. This is both a MAJOR safety concern, along with a tremendous nuisance. I'm certain I've caused hearing damage because I've been unable to pull over and forced to ride in a cabin with maximum volume levels. 4. At times, the display unit for the infotainment system just goes black. Then you have no control of anything. Again, the only way to resolve the issue is by shutting the car off and starting over. 5. Most annoyingly, Honda is providing NO solutions for this known issue and continues to blame Apple. In my opinion, for the safety factor alone, I wish the National Highway Safety Board would become involved."

Anonymous, TN (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"intermittently stops functioning and claims no phone is connected. Usually I can restart by disconnecting and reconnecting 1 to several times. Occasionally I have to stop, shut off the car for a minute or two, and restart in order to get it to work."

Brian J., VT (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"poor connection, have to unplug and replug phone in several times, also when bluetooth is engaged, it switches from one to the other, I have had other issues here too numerous to describe."

Charles H., GA (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"The phone almost never connects to the radio by wire."

Anonymous, OH (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sometimes CarPlay wouldn't connect to the system. Dealers did updates. Now it is more reliable, but can get finicky once in a while."

Anonymous, MA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"My apple car play must be reset every time I stop the car from running. It will not turn on automatically. I must unplug and replug it in every time used. I took it to my Honda dealer and they could not fix. This must be a problem with all Honda CRVs because my wife also has a CRV and the same problem is seen."

Anonymous, CO (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"won't sync sometimes or freezes"

Anonymous, (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"Apple car play is only designed to work in this vehicle when you plug it in, which is fine. However, about 25% of the time, it doesn't work even when plugged in."

Anonymous, MI (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"After I bought my 2017 CR-V, several family members purchased one. More recently a friend also purchased the 2019 Pilot. Everyone has said the Apple CarPlay does not work consistently."

Melissa R., TX (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"CarPlay starts music when iPhone is plugged into USB. If it doesn't find music it will start a podcast. This even if those sources are stopped. CarPlay frequently won't engage and needs to be rebooted while underway, dangerous."

Anonymous, ME (2017 Honda CR-V EX 2.4-L 4 Cyl)

"does not receive text messages when connected to my iphone 6s"

Anonymous, AB (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Sometimes I had trouble connecting to Apple CarPlay. Sometimes it would automatically disconnect in the middle of a ride. I think it is both Apple software and the USB connection to the car."

Anonymous, PA (2017 Honda CR-V)

"When switching from Apple Car Play to Honda Navigation screen, sometimes the system goes completely black."

Dennis K., TN (2017 Honda CR-V)

"at one point, Apple Car Play worked perfectly. now it shows but does not work correctly. it doesn't tell me of messages. When i ask commands they may or may not appear on the screen. i find it cumbersome at best."

Anonymous, WA (2017 Honda CR-V)
Backup or other camera/sensors

"Windshield camera totally failed after three months. Was replaced. No problems since."

Anonymous, TX (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Tire pressure light stays on despite tire pressure being ok"

D T., PA (2017 Honda CR-V EX 2.4-L 4 Cyl)

"The safety sensors warning lights spontaneously come on warning that they are disabled. It has happened twice and each time I have to take it to the dealer to have the computer re-booted. It does not affect the driving capability. This has happened within 2 weeks of obtaining the car"

Emil K., FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Tire pressure sensors needed to ge calibrated twice. Radar sensing which includes adaptive cruise control shut off during a misting rain and then mysteriously came back on, all while on a long trip on a highway"

Anonymous, PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"All sensors quit wirking"

Anonymous, DE (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"needs to be taken in for service.. I'm sure they will fix the problem.. the camera sometimes comes on in park, N & drive"

Bob L., NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"issue was resolved when screen/console was replaced"

Anonymous, CT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The camera is misleading as to distances. I asked the dealership if the camera could be tested for accuracy and was told it is not adjustable."

Anonymous, TX (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"camera would not turn off when put car in drive"

Anonymous, OH (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"From day 1, at random times upon starting the car and putting the car in reverse - the backup camera will lag. By several seconds and at times freeze. Usually when this happens there are no guide lines superimposed on the screen. It is wildly dangerous once you start depending so heavily on the backup camera. This happens once every few weeks and Honda doesn't update the head units like most other brands with electronic touchscreen computers in the dash. It's embarrassing that Honda is so behind on tech."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Occasionally goes blank"

Anonymous, (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Just stopped working suddenly at about 15500 miles"

Anonymous, PA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The entire feedback system shuts down when the weather is bad. It seems to me that when the weather is treacherous, that’s when you need that outside information the most!"

Marcella R., PA (2017 Honda CR-V)
Display screen freezes up

"At start up, display screen was black and none of the functions (radio, navigation, etc) was available. After turning off the engine and restarting, the screen behaved normally."

B G., NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The screen goes crazy, as though an unseen finger is touching it repeatedly. The screen stops responding to touch."

Donald E., PA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Info screen was not functioning properly. Dealer technician had to re-set system and problem has not reoccurred. I was told this is a fairly common issue for new CRV's."

T C., IN (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The screen froze and/or went blank several times. I attempted to reset it by disconnecting the battery, but ultimately took it to the dealership. I believe they did a software update and we haven't had the problem since. The vehicle is still under warranty."

Anonymous, NC (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"I have only had problems a couple of times with the display for audio when it freezes up. Sometimes the touchscreen is too sensitive and sometimes it takes a couple of taps to change channels or other things. I can't wear gloves to use it."

Doug B., IL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"the factory center display was freezing up and I could not change the radio station or the sound.. also the honda link drops out of my phone and acts like the CR-V is there"

Anonymous, CA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The display tends to freeze up every 2 months or so and also it'll forget the paired phone, so I'll have to re-connect the phone and setup my speed dials again. I haven't brought it up to the dealer because it is hard to replicate and happens randomly."

Ernesto H., CA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Infotainment either freezes or goes completely dead. I have found a way to reset the system from internet forum. The dealer did a reset on it. i don’t believe the prolem has been solved"

Anonymous, MN (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The compass in the display screen is frozen and does not respond"

Anonymous, OR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"screen has frozen twice while using navigation. Each time I had to pull over and reboot the system."

Anonymous, KY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"PROBLEM WITH THE RADAR IN RAIN AND SNOW"

James M., CT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Screen goes crazy - scrolling from screen to screen uncontrollably or freezes up. Only way I know to solve is to stop and turn off vehicle. Then restart car and all seems normal. This has occurred 5 times in 9 months. Also, if phone is connected - car play - and I say hey Siri the fan or A/C shuts off until Siri finishes then comes back on. Kind of spooky. Love the CRV but display screen has some software bugs that need to be solved."

Anonymous, PA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"same problem as previosly explained. Not sure what the difference is"

Anonymous, IN (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"These are the system failures with this car: In the past year. 1. The center dash display starts to flash and beep randomly and does not stop until car ignition turned off. 2. Multiple system failure warnings displaying on center screen. 3. Lane departure warning comes on at times with multiple other warning lights coming on. Millimeter Wave radar unit with adaptive cruise control...replaced TWICE 4. Front passenger side sway bar link was loose causing clunking noises and was tightened down by technician. 5. Continual problems getting I-Phone 6 to work properly with car. I am not at all satisfied with the electronics and computer systems in this car. I do not feel safe and I cannot rely on this car."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Screen either goes black or shows malfunctioning icons in orange on the screen that states they are not working. Heat sensor problem?"

Anonymous, WI (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Hondalink is very disappointing and not easy to use. I have lost all of my preset radio station all of a sudden three time so far. The hard glass is not user friendly!"

Anonymous, NY (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"needs to be taken in for service.. I'm sure they will fix the problem.. display freezes or goes Blank for a minute, then get a DAL error"

Bob L., NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"On rare occasions, the screen freezes. Once the car is restarted, the problem goes away. Had this evaluated by dealer and was informed to return if it happens again"

Carsten P., PA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Actually I've had functions stop working. Usually clears up after turning off the car then ok when restarts. Have had to have the system rebooted at dealer twice. Most serious were backup camera not working, and blind spot assist not working."

Anonymous, FL (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Repeatedly and irregularly, the display screen would just go haywire, flashing and rebooting or freezing up. This has not occurred recently so I believe there was a software update that may have fixed it, but the system still has periods, often, when it becomes unresponsive and requires repeated manipulation to get it to work...eventually. This is the worst operating system in the car and frankly, prior knowledge of how it 'doesn't work reliably' would have stopped me from this purchase."

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"When the freeze occurs, I can't change the radio station, switch to a different audio device, or adjust the volume. I can't even turn the audio off. The problem is infrequent, but when it happens, the only way to fix it is to shut the vehicle off and restart it."

Anonymous, VT (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"The display just went crazy with the radio and satellite displays cycling through over and over."

Anonymous, NY (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"I strong;y do not like the Infotainment system. Unpredictable and hard to use"

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The display screen would randomly, with no one touching it, change screens, change radia bands, go dark, go bright, change functions, etc. VERY ANNOYING AND VERY DISTRACTING, especially when using Android Auto in an unfamiliar area as that would go out as well and not show on teh display."

Anonymous, PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Display screen will periodically freeze up. No rhyme nor reason. Can I change channels on radio, or interface with phone. Otherwise does not present a problem. Seems to resolve itself after engine is off for a couple of hours."

Anonymous, CO (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The driver interface has had many problems, including SW update problems, freezing, display color, etc."

Anonymous, PA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Basically the screen on occasion goes haywire: freezes up, goes blank, volume becomes unresponsive. Took it to the dealership while still under warranty and they were unable to fix it."

Anonymous, NC (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"After driving for a short period of time the display screen starts flashing between screen choices. The only way to stop this is to park, turn off the car and then restart. This usually fixes the problem but it is annoying."

Anonymous, NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Display screen and radio stops along with nav but can be rebooted while driving."

Anonymous, NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Has happened a few times on the interstate - screen freezes up, flashes, goes on and off, etc. We wondered if police radar of the like might be causing it. If we pull over and restart the car, it clears up, but not too convenient to pull over on a freeway!"

Anonymous, OR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"It doesn't happen often but I have had to reset the infotainment system. I'm not sure e Why it happens"

Anonymous, MI (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Display screen began dimming and would not respond to any commands. It finally went black. After stopping and shutting down car. We restarted it and display worked normally since then."

Anonymous, AR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Due to an aftermarket windshield replacement from a reputable dealer,the sensors were not aligned properly and it caused the instrument display screen to freeze. Honda dealer re aimed the camera,updated the software and it was fixed."

Anonymous, ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Entire display screen went blank and came back on and it would beep (very annoying) several times over a 30 min trip. When we restarted the car it was OK."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"From time to time the computer running all the "nanny" assistance starts telling me that all of them have been disabled. The way to get things going again is to stop the car, turn of the ignition, restart the car. The problem is intermittent and the dealer cannot fix it if it does not occur while the car is in the shop."

Anonymous, NM (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"When driving ( usually with map and radio on) sometimes the screen freezes and starts flashing (About brightness) and beeping irregularly. The only thing that stops it is to stop and turn the car off. This happens about once or twice a month. Dealer not interested in figuring it out."

Anonymous, CO (2017 Honda CR-V EX-L Unsure)

"This system has many bugs. We are annoyed by it"

Anonymous, (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"When screen freezes up I am unable to use any of the functions such as radio, gps, Bluetooth etc. This is an intermittent problem that has happened about 4 times. Took it to the dealer service dept was told it was caused by low voltage in the battery which was replaced. Has happen several times more since the battery was replaced."

Anonymous, (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"The display screen would start to flash the brightness adjuster and continually beep. I could not turn the screen off when it did this. If I shut the car off it would go back to normal. This has happened three times over the past year. I have not taken it in to be looked at."

Anonymous, PA (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Screen continued to cause a problem till it was replaced free of charged!! But I am having a problem that occurs a few times a month with the screen going off and on . Freezing , going blank , etc. Was told by dealer this is a soft ware problem they are working on at Honda to get a software fix."

Anonymous, PA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"System flickered on and off. I visited Honda dealer, they said they needed to contact Honda of America to get authorization. Process took 8 months. During this time, display was frozen on highest level of brightness which made car dangerous to drive at night. I wrote letter, visited Honda dealer numerous times, and filed a complaint with NHTSB. I find it unacceptable that it took Honda this long to fix. This is the 5th Honda I have owned and unsure if I will buy another one due to this problem. The display unit was swapped out, but it just started doing this again."

Anonymous, WI (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"weather the screen freezes up or goes blank, if you stop the vehicle turn off the ignition and restart the screen resets."

Anonymous, CT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"the infotainment system shut itself down, no detail was given to me, but the car would not turn off, nor would it lock. I had to take it to the dealership to have the computer replaced."

Anonymous, GA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The infotainment screen occasionally goes berserk. It beeps, flashes, and goes blank (very dim), occasionally until you shut the car off and start it again. This impacts the function of the navigation, radio, USB connection, and Bluetooth. It has happened once while in navigation mode and in heavy interstate traffic while I was looking for an unfamiliar exit. This was a potential safety issue. The dealer did a reset of the system twice. The second time was after registering a complaint with Honda USA. It is improved now, but it has had a mild case once since the resets, so I do not fully trust it. I am retired, and with the pandemic, have not needed to drive much."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"display screen is very slow to respond in general. sometimes backup camera does not come on without changing shifter position a couple of times."

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Screen would rotate from one display to another. By turning off engine and restart this went away. New system was installed by Honda but unit has repeated issues just less frequently."

Russell M., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Associated problem with the Information Display system as reported previously in this survey"

David J., UT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Green line appeared in main display."

Anonymous, AZ (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"THE DISPLAY SCREEN RAPIDLY CHANGES BRIGHTNESS REPEATEDLY AND BEEPS. EVENTUALLY GOES BLANK (FREEZES). THIS IS A PROBLEM WHEN USING NAVIGATION. MUST TURN THE VEHICLE OFF AND THEN ON TO UNFREEZE. BROUGHT IN TWICE. THE FIRST TIME THEY SAID NOTHING WRONG, AND WAS HUMAN ERROR. 2ND COMMON PROBLEM, AND HONDA AND THE SCREEN MAKER ARGUING RESPONSIBILITY. THEREFORE WILL NOT FIX UNTIL THE DISAGREEMENT IS RESOLVED."

Wayne A., AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The display freezes sometimes at other times the display changes dimming and become unresponsive to the controls."

John P., MA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"The infotainment interface is horrible on this vehicle. The screen freezes up and then starts randomly beeping and flashing. There is no fix by Honda for this problem right now. They have only recently admitted nationwide that there is a problem. It's really inexcusable for Honda to make such a bad product."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"electronics system very slow - completely freezes for several minutes - dealership unable to fix even though under warranty - bad enough that I would not buy this car again because of it"

John K., WA (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Display scrreen flashed a dozen error messages, from warning messages to system failures. My wife was driving it and parked it to call me. It was obviously electrical in nature, but America Honda was ridiculous in their answer. Just tell her to drive it home. So, when should we trust that a brake system failure warning is truly a brake system failurre? (Sorrry about the sticking r key.....)"

Sherri H., VA (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Screen intermittently begins flashing, showing the brightness controls, and becomes impossible to interact with. Problem eventually clears up on its own, and always after the ignition has been turned off. We recently received a software update but too early to tell what if any effect it has had."

Anonymous, TX (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Info screen freezes . Will go blank. Touch screen will. Not respond to any touches"

Anonymous, WI (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The screen froze once, and stayed frozen, could change radio stations, screen did not change. Buttons to change functions registered upon touching, but rest of screen did not change. Had to reboot, by stopping the vehicle turning off the engine and restarting. Took into Honda service, but did not find a problem. As am a IT professional, am familiar with these issues. But also with the other problem with Blue tooth noted in this survey, where pairing is a problem, it may be systems, not product issues."

Anonymous, MD (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"This evaluation does not allow discussion of battery issues!Have owned vehicle ,purchased new, since 2017.Undefined electrical problems has required replacement of six(6) batteries ,usually after vehicle had sat two days.Discussions with the selling dealer and Honda Motors were to no avail!"

Anonymous, AZ (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"The phone doesn't always respond. One day the display on the dash wasn't responding. A few days later it worked just fine"

Anonymous, NY (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Brightness control blinks and I have no control over audio system. Tone chimes. Won't advance to showing next song as it plays. Car must be stopped, ignition off, to reset system."

Anonymous, IA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Had the radio system replaced 3 times. Quality of the radio is very poor."

Anonymous, MI (2017 Honda CR-V LX 2.4-L 4 Cyl)

"The Infotainment System is very hard to work. You have to punch the glass not touch the glass. It freezes up and looses its settings."

James M., NY (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"display froze up twice. both time system reset by Honda technician. no problem for almost a year now"

Kenneth S., OR (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"I described it previously."

Anonymous, CA (2017 Honda CR-V)

"See previous details, because I see this as part of the same issue."

Anonymous, MI (2017 Honda CR-V)
Display screen goes blank

"When the display goes blank all information is unavailable and can only be restored by shutting down the vehicle and restarting the engine. Hardly an option when you are on the highway or interstate. Honda tried to update/reset the system twice and has yet to have a permanent solution. The display screen is failing intermittently and unpredictably. As of this writing the screen has been working well since the last fix but I can not yet depend on it and Honda is not assuring me that it will not fail in the future.."

Michael L., FL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Hasn't happened in quite a while."

Anonymous, FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Display screen was going crazy; 4 software updates did not fix it. Honda replaced screen. Screen would go blank. Honda recently replaced the screen again - waiting to see if this fixes the problem."

Helene M., NJ (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The display screen periodically goes blank and needs to be powered totally off. The other isssue is the rear view mirror assembly had to be entirely replaced because the electronics Malfunctioned a month after we had the car."

Anonymous, OH (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"There were multiple problems related to the screen going blank: all the warning lights on the dash also lit up and the automated features seemed to stop working (Lane Keep Assist, etc.)"

Anonymous, NC (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Unknown cause and not patternable, but display goes blank limiting access to interior controls. A stop and rest is necessary to fix"

Randy I., WI (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sometimes back up camera won't engage. The entire head unit needs software update which Honda has not provided. Only way to solve problem is with quick reboot of system."

Anonymous, VA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sytem stops funstioning"

Anonymous, MN (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Screen did freeze 3 times and blanked too. I still need to go back to the dealer. They said they would replace the unit. Also I think the infotainment system is bit slow all around!"

Anonymous, BC (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"in cold weather, it may take 15 minutes for the main screen to come on, not the infotainment screen. It is a total whiteout. I can't tell my speed or anything else"

Anonymous, IN (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"See first response box."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Only happened only one time - unexpectedly. I restarted the car and the issue seemed to be resolved."

Dennis K., TN (2017 Honda CR-V)

"For no reason at all, the screen just goes black and will not come back on. Sometimes after you can park it and turn it off, it will come back on when you restart the car. Sensors are not dependable at all!"

Anonymous, WI (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Screen goes blank but continue to play if it’s not changing stations at random."

Anonymous, IL (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Sometimes the display screen goes black while I'm using Android Auto navigation. Takes a while for it to come back on. Especially annoying when I'm navigating."

Anonymous, BC (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"intermittently stops functioning and claims no phone is connected. Usually I can restart by disconnecting and reconnecting 1 to several times. Occasionally I have to stop, shut off the car for a minute or two, and restart in order to get it to work."

Brian J., VT (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Required two trips to the dealership to repair, required reboot of the system both times."

Anonymous, PA (2017 Honda CR-V LX 2.4-L 4 Cyl)

"This is related to the other comment on the display unit. They are related to each other."

Anonymous, WI (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"the centre entertainment system with GPS, radio, etc does blank in hot weather - it flashes, blanks out and becomes totally unusable and functions it provides can not be controlled - have to pull over to the side and restart vehicle which sometimes will resolved problem - dealership had applied a patch and then a complete reload which seems to help for a while but when back in the hot weather it will start up - I suspect a problem with the LCD screen as the problems can be started by just touching the screen - dealership has told me that couldn't possibly be the case - not impressed"

Anonymous, ON (2017 Honda CR-V Touring Unsure)

"On rare occasions the infotainment screen has gone completely blank, and I am unable to do anything with it. This has not occurred in recent memory, however, and when it happened in the past when I would drive the car again it would be operating again as it should."

Anonymous, DE (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Upon starting the vehicle the audio system goes blank and the display for the driver is also blank. Kinda hard to drive with no display for the driver. Honda had a software fix and since then everything seems to be ok"

Anonymous, OR (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Screen will randomly freeze. It has already been replaced once and it has started the same issue again."

Anonymous, MN (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Blank screen has happened numerous times and it usually requires me to turn the car on/off to fix itself and the dealer has applied many SW updates and by now it seems to have been fixed"

Anonymous, PA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Started about 1 year after purchasing vehicle. Screen would freeze or go blank. Was told a "patch" was coming for over a year. Finally 2 months before warranted was to expire they did a reset on the computer. Now the driver assist segments are not functioning"

Anonymous, OR (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Screen went blank but resolved itself by the time I next started the engine"

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Actually was unable to dim the center dash display at night. It was repaired by a hardware update."

Anonymous, MN (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Screen went blank only once or twice. Driver assist and cruise control features also quit, requiring stopping the vehicle and turning off ignition and restarting to reboot the system. A few times these features have dropped out without the screen going blank. The system warns when this occurs. Stopping the car and rebooting always corrects the problem. This would be more serious if it occurred where stopping to reboot were not immediately possible. The dealer says the problem is due to external interference."

Anonymous, KS (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"When I turned off audio play, the display screen went blank except for some random white dots. This problem resolved when the car was shut off and restarted."

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Went blank several times. It also would flash a brightness message. That stopped after a professional checked out the system."

Anonymous, AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"This started after about a year of ownership. It happened entirely at random, sometimes going months not doing it and other times it did it frequently duringa single trip. We alerted the dealer several times and they found nothing wrong each time. But after almost a year of it, they finally were able to see what was happening. They "fixed" it with a "simple software upgrade." We shall see as time proceeds."

Anonymous, PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Screen would blank Or random displays you couldn't control. First year and a half. Dealer finally switched the unit. Problem pretty much gone."

Anonymous, MA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"screen would freeze up and we brought it in multiple times then it went blank"

Anonymous, MN (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Screen flashed, beeped, went blank. Was fixed with software update."

Anonymous, GA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Display acted as if buttons were being pressed when none were. Would eventually blank out but problem would reoccur"

Anonymous, HI (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Although the display screen has gone blank without any other symptoms, I am most irritated by the following situation. The infotainment system starts beeping, and continues to do so, indicating that a change in screen brightness has been requested. The system then changes the brightness - often to a black screen, and then continues this behavior with increasing frequency until the car is turned off thus rebooting the system."

Anonymous, WI (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"About 4 times when I started my car the screen would be blank for a couple of minutes. It would slowly come on after that. The clock got reset but otherwise ran ok. The dealer had a software fix."

Anonymous, IL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"This is an intermittent problem. At times it hunts between daylight and night mode while beeping."

Anonymous, NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"this happened on and off until they finally replaced the control module and it was done under warranty"

Anonymous, ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The head unit will become completely useless at times. Luckily I figured out that I can hold the power knob down and the andriod OS will reboot after 10 seconds - then takes 45-60 seconds to come back online. It has been a problem since day 1. My mother's 2019 CR-V and friends 2020 Civic do not have the same issues - but Honda does a piss poor job with updates (unlike Ford, for example) and there are no future firmware updates planned that would improve the functionality of their head units. In this day and age, it's embarrassing that they have such an archaic system. This happens at least once a week."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Goes along with my previous comment"

Anonymous, MI (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"It was caused by a broken wire in the small wiring harness at the rear view mirror/rain sensor control!"

Anonymous, OH (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"As stated in the prior statement Honda is working on a update to software problem!!!"

Anonymous, PA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Screen randomly goes on and off while driving; screens randomly change while driving. The driver screen (showing speed, etc.) also randomly goes blank and reappears randomly. Very frustrating!"

Anonymous, (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"More than blank goes black, like when a monitor goes on sleep mode."

Anonymous, OH (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"The display screen went blank on two occasions. Had to reboot the screen manually on both occasions. This has happen in both the last two years. Manually booting requires holding the power button down for at least 2 seconds, but normally it took at least 4 seconds."

Anonymous, MD (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"See first issue."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Periodically when I am attempting to use Apple CarPlay, the display goes blank, and I am unable to use it until it comes back on. This happens periodically and sometimes it seems to take a few days to work again properly."

Melissa R., TX (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"The display screen often goes blank without notice and usually while I'm driving. I have taken it back to Honda and had it repaired under warranty. However the warranty is expiring and I am still having the problem."

Anonymous, OH (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Display started blinking and then went blank. This remained frozen in this mode until the car was used the next day. This has happened 3 times."

Barbara S., CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"with two phones in the car I don't know how it chooses with one to pair with. very confusing."

Allen H., ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Dash indicator went totally blank, entire head was replaced by dealer."

Anonymous, AZ (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"My 2017 Honda CRV has been having problems with the Display Audio/Information screen. Sporadically it will flash with various displays with no control of the screen using any of the icon function switches. None of the controls work and the screen will go dim (night mode) and then bright again. The only solution is to stop, turn off the car and restart. The car has 45,000 miles on it and was purchased new in the Spring of 2017. I’ve experienced this for the last 3 or 4 months. Today I took it to the Honda dealer and had it repaired. Of course, it was out of warrantee and the cost was around $70 for the “software upgrade” – which I understand was accomplished via internet. My concern is with the concept that somehow, I managed to corrupt the Honda installed software and therefore should be liable for its restoration. This appears to be a built-in defect, designed, approved, and installed by Honda during the car’s manufacture. Why isn’t Honda liable to repair or replace an inherent defect? Software doesn’t go bad, get worn out, or require periodic servicing like mechanical parts. It is installed and doesn’t need attention unless the manufacturer alters subsequent versions that has an interface with the other auto systems or the original version, installed by the manufacturer is defective from the moment it rolled off the line. Mileage or length of ownership for an existing manufacturer installed defect should not be the responsibility of the owner. The owner has no control over whether the software works properly or not. The manufacturer does. I emailed CR about the problem."

David J., UT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"THE DISPLAY SCREEN RAPIDLY CHANGES BRIGHTNESS REPEATEDLY AND BEEPS. EVENTUALLY GOES BLANK. THE SCREEN DOES NOT CHANGE TO NIGHT BRIGHTNESS; THIS MAKES THE SCREEN DAZZLING AT NIGHT.. BROUGHT IN TWICE. THE FIRST TIME THEY SAID NOTHING WRONG, AND WAS HUMAN ERROR. 2ND COMMON PROBLEM, AND HONDA AND THE SCREEN MAKER ARGUING RESPONSIBILITY. THEREFORE WILL NOT FIX UNTIL THE DISAGREEMENT IS RESOLVED."

Wayne A., AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"This is part of the same problem I just wrote about. The infotainment center randomly goes blank, freezes then flashes and beeps. Currently, Honda has no fix for this issue."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Display problems started shortly after purchase. It's been over two years and Honda still has no solution I keep contacting my Honda dealer but they just say Honda is aware of the problem and are working on it. I've met other CR-V owners with the same problem. I've found a work around that is a short term solution - pull car over and turn it off. Restart car and problem is gone - temporarily. Next time I drive car problem comes back."

Todd T., PA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"goes blank"

Mark F., KS (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Screen suddenly goes blank. Unit has to be reset to work. Have asked the dealer to replace the unit, but they refuse. The only reason I would consider moving to another brand."

Anonymous, DE (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Another known Honda problem where display screen begin flashing and is unresponsive. See https://www.youtube.com/watch?v=qDO_WoXA-Yw"

Anonymous, OR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The screen would randomly start going on and off, blinking different displays. This happened AFTER the factory recall about something to do with the electronics. The dealer ordered and replaced the components that were causing it, and so far, it is working okay."

Anonymous, MI (2017 Honda CR-V)

"The brightness indicator keeps rotating between all the settings, from black to whatever, very quickly. When it does this, there is nothing else on the screen. It usually stops by itself after a while. When I can, I stop the car and restart the engine. This happens sometimes when I am using the GPS but has happened at other times as well. It seems to happen if I accidentally hit the brightness button when I am changing the volume on the radio."

Anonymous, CA (2017 Honda CR-V)

"The three problems with the screen are hard to discuss individually. But typically, the screen brightness selector would all of sudden appear on the screen without any prompting. At that point, the touch screen would freeze and none of the buttons would work. Then the screen would it would go dark. It happned rather randomly, but seemed to be happening more often until we took it in several months ago. At that point they gave us what they called a hard reinstall. Since then it hasn't happned as rarely, if it all. To fix it all you have to do is stop turn off the car and restart it. Not very handy, especially on the crowded highway when you are relying on the navagation system. At the begining of the problem, they told us that it had something to do with the Apple Bluetooth interface and the company is worrking on a fix. They started telling this to us many months ago and as recently as last month, the update was not available. Their suggestion was to use ApplePlay vs. bluetooth to connect with Apple devices. When we first encountered the probelm, they told us that they could not replicate it so they couldn't do anything about it. The next few times it happened we took videos. That got their attention. They kept it for a week, but did not resolve the issue. we asked for a new system they said no beacuse it was a software problem, and had nothing to do with the hjardware. Eventually they did the Hard-restart i disussed earlier. It ahs been much better. Also, we took it in before te warranty expired, so if when they find a fix, it will still be covered under the warranty. - That's what they told us anyway."

Anonymous, IL (2017 Honda CR-V)
External music device interface (e.g., smart phone, MP3 player)

"The system is frustratingly inconsistent about how it connects to a smartphone. One can plug exactly as the previous drive and have it not connect. Same with Bluetooth. Together, these inconsistencies are distracting, delaying and dangerous."

W W., SC (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"I was annoyed the Apple Car play system always askws me to unlock my phone every time I connected the phone to the USB connector or when I shut off the car and then turned it back on. I finally found an option on my phone that fixed this issue for me."

Stan S., FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Whenever interrupted, like by a phone call or turning off audio, the radio switches from FM to iPod."

Brian J., VT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The interface e is not intuitive and does not always allow for simple connectivity."

Anonymous, NY (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"erratically streaming music with the factory installed Pandora app will not work. It continues to be a problem and the dealer cannot fix it. I just gave up..."

Paul M., OH (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Screen would blink when playing music via Bluetooth from my phone."

William S., CO (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"CarPlay suddenly disconnects when driving. Pandora auto plays when it shouldn't. HD Radio missing"

Michael V., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Started about two years ago. Screen doesn't respond properly when phone is plugged in. Usually happens if phone is plugged in after starting the engine."

Anonymous, IA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Radio fails to work until car is restarted. Random warning light will come on and then disappear after car is restarted."

Anonymous, WI (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)
Hardware replacement

"Screen become stuck on bright and would not auto dim when driving at night. It started in Jan and then the screen was replaced in Feb. It took several people at the Honda service center to figure out the problem."

Anonymous, CT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The in-dash entertainment screen stopped auto-dimming. Hardware was replaced by the dealership under the extended warranty."

Anonymous, NE (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"screen showed wrong info"

Anonymous, (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"The brightness control quit working on the in dash display. The screen was full bright at all times and it was like having a spotlight on in the dash. while driving at night. The dealer checked the unit, found it faulty and replaced the entire in dash unit under my extended warranty at no cost."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The screen would do a number of different things. Sometimes on a frequent basis while others infrequently. Things like a freezing screen or the screen changing by itself without any input from anyone. Replacing the screen corrected the problem."

Anonymous, ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The system indicated all driver assistance tools were inoperable."

Anonymous, OH (2017 Honda CR-V Touring 2.4-L 4 Cyl)
In-dash navigation system (GPS)

"The Garmin Navigation System frequently says: Unable to connect to server. Also, the route selection is definitely as good as AndroidAuto (Google Maps)."

Anonymous, FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Not being able to have a passenger operate GPS controls while car is moving is simply maddening. Mapping is okay, but I depend more on the third-party apps. Furthermore, the touchscreen is sluggish. This is dangerous. I would prefer a more sensitive touchscreen that I could activate/deactivate from the steering wheel (to prevent accidentally activating a command from an over-sensitive screen)."

W W., SC (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"I doesn't always recognize my voice description of an address or location."

Stan S., FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"No sound... Speaker was not wired to navigation system when vehicle was received from dealer... Took three tries to diagnose problem... Once3 problem understood it was fixed... Problem has not reoccurred..."

Sandra B., NC (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Sometimes it gets lost or confused and says recalculating. Sometimes it is slow to react. Sometimes it says there is a traffic jam ahead, but there usually isn't. Most of the time it works ok."

Doug B., IL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"It kept cycling about 4 per second amongst the control screens. Turning the ignition off and then back on corrected the problem, but it recurred a couple of times. Then it never recurred. The dealer couldn't reproduce the problem"

Anonymous, NC (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"traffic system was non functional for 4 months until honda created a software fix"

Anonymous, MD (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"GPS screen goes blank and resets itself at unpredictable intervals. Will take to dealer to resolve."

Daniel O., CO (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"The GPS could not locate where my vehicle was and therefore could not provide directions"

Anonymous, MA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"What a joke - Honda should be ashamed putting such a system in a vehicle. I have given up trying to program either manually or by voice. Do not buy with this option"

Edwin H., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The volume on the navigation system can be very hard to control. At times in the middle of driving it can go very soft. I need to stop the car and go into the "system" control to get to the control for the navigation system. It is not controlled by the volume know and this is very frustrating"

Wilma E., CT (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The system is cumbersome and not intuitive, plus on a couple of occasions it has given inaccurate directions."

Anonymous, TX (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The Garmin system is trash. Honda has applied their rules for operation instead of the usual Garmin rules and they are very poor. The system is limited when the vehicle is in motion so even the passenger cannot use it (very poor). The updates are only once a year unlike a normal Garmin and result in inaccurate and missing information and directions. I was personally misrouted on a trip from the Hoover Dam to Las Vegas and have had many other problems too numerous to mention. A real POS given that it was a major feature of the car."

Anonymous, TX (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Updated the map and now the dash compass doesn’t work and the navigation directions no longer show on the dash."

Anonymous, WI (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Not friendly at all. many places are not found. I use WAZE and it is a better navigation system."

Allen H., ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"It had to be re-calibrated. A fairly easy fix but time consuming to take to the dealer"

Anonymous, FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The whole Infotainment system was a mess. Made 7 trips to the dealer over 12 month period. One trip, I had to leave my phone there all day while they consulted with a tech in Torrance. Eventually my local guy confessed that the system is based on apple os5. The current os at the time of sale was 7, just changing to 8. The car was born 3 generations behind. Also - there was a phantom power drain that would run the batter down and keep the car from starting. And finally . . . dealer confessed that most cr-v models had weak and/or defective batteries to begin with. IMO? With this system, Honda was trying to be more like a high line car in its feature offering but really couldn't deliver"

Jay M., NY (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Searches yielded places thousands of miles away, not the closest"

Glenn K., ID (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"I just starts to say that it is recalculating and it does not stop until you shut down the engine and start again. This may mean that for 100 miles your GPS is confused. It still does not know wher 'MY Home' is."

James M., NY (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Screen for the Navigation system goes berserk - it may freeze, go blank or show gibberish. We took video of the screen acting up (need to catch it in the act) Local Honda dealer ordered a new screen, but it took over 2 months to get here, by which time we were out of state. Dealer sent the screen back to Honda. We had to bring the vehicle back to the dealer to start the process all over again, and are currently waiting for dealer to order the screen again. IMO very poor performance by dealer and Honda."

James F., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"I had to complain to Honda three times before they would believe me that something was wrong with the navigation. Finally the completely replaced the computer."

Anonymous, CA (2017 Honda CR-V)

"The mapping software/driving directions have been inaccurate from day one. Just the other day it had me make 7 turns when the route should have been a direct shot."

Anonymous, MI (2017 Honda CR-V)

"It is unreliable because it loses track of where I am and recalculates even when I have not changed directions or moved from the original direction. It doesn't reflect any information regarding traffic. Even estimated time of arrival doesn't take into consideration amount of traffic on the road. I hate listening to her constantly say recalculating. I am forced to use maps as backup."

Anonymous, WA (2017 Honda CR-V)

"The SPS system misplaces my current position...often. it can be off by a mile. The most troublesome is that it warns me not to take the car pool lane but leads me to take the wrong exit when approaching another freeway.. until the last second when it is too late to make the correct turn. if i did not know the area, i would have caused a collision or taken the wrong road. this happens on a frequent basis."

Anonymous, WA (2017 Honda CR-V)

"The entire info system is more frustrating than it’s worth. Besides the on screen touch buttons not working, and having to take your eyes off the road in order to press them repeatedly, the system is so convoluted, that we still haven’t figured it out after 2 years."

Marcella R., PA (2017 Honda CR-V)
Phone pairing (e.g., Bluetooth)

"Sometimes it pairs,sometimes it doesn’t. Sometimes it pairs and the goes back to my phone. Sometimes if I’m on the phone and get in the car and it says it’s paired but it’s in no mans land and I have to manually pair it. This has happened while driving making for a dangerous situation"

Jim G., FL (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Sometimes, even though Bluetooth is ON, and my phone was listed on the screen, it wouldn't connect. Dealer wasn't able to help me, the time that I made a special trip in to get it resolved. They suggested that the problem was probably due to my USB cable, but didn't offer to test it with another cable to see if that was truly the problem."

Anonymous, VA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"This problem is the same as CarPlay problem."

Anonymous, MA (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Android Auto often fails to connect with phone"

Anonymous, CO (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"As usual, the dealer blames the cell phone, the cell phone company blames the car. i FINALLY managed to get the phone to pair after two weeks of trying. Also, the safety features, IE: lane departure, front end collision, blind spot monitor, cease working if I get snow OR RAIN on the sensor. Really cheezy design.Snow I can understand, but rain???"

Seamus M., NH (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"There was a considerable learning curve getting two smartphones to reliably use both Bluetooth and the Android Auto app. However we finally seem to have reached a point where it is useful, especially Android Auto"

Douglas D., NM (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"it does not stay connected-it intermittently disconnects"

Jay S., CA (2017 Honda CR-V LX)

"At times for some reason, the phone is just not paired. Works mostly but sometimes Pandora is not available with a message "no device is attached" when in fact it is attached"

Wilma E., CT (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"I only experienced this once. Somehow everybody else's phone in the family automatically loaded up, but mine didn't. Dealership was able to fix the problem."

Anonymous, TN (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Phones pair properly and all seems well at first. However, sometimes when making or receiving a call, the person at the other end can't hear me but I can always hear them. It's as if the microphone in the vehicle is not switched on. The problem has not yet been resolved, but will be looked at again shortly."

Anonymous, VT (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Bluetooth stopped functioning. Honda replaced the radio unit to fix the problem"

Anonymous, TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Voice response doesn't always work because the car doesn't recognize my phone on Bluetooth. I have in Apple 8. At times to make it work (hopefully) I go to settings the phones that are paired ( my wife's and mine) , delete my phone and then pair it again. This usually takes only one try, but not always."

Anonymous, PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"system is somewhat awkward to use"

Anonymous, OR (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"It simply won't show recently called numbers--just constantly blank"

Anonymous, (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"About half the time, the phone does not automatically pair using Blue Tooth when restarting the vehicle. Have to manually pair it."

Anonymous, MD (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Too many times we had problems with the system -- not connecting to our I-phone"

Anonymous, NJ (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"the phone pairing disconnects while I am talking, with android auto or all by itself. Each time I get into my car I have to go through the entire process of pairing my phone."

Anonymous, OH (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"The USB ports haven't functioned properly since day one. Since the dealer is 20 miles away, I haven't had repaired because I could switch ports. Now the Bluetooth says no device is connected, so don't know if faulty port or problem with Bluetooth."

Barbara S., CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"The system often drops settings and phones/numbers, requiring all to be reinitiated. Also, the screen is often non responsive when I select hands free operation"

Patti C., TX (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Blue tooth pairing does not always work, get error message, cannot connect to device. Plugging phone into power/data cable quickly clears the problem. Happens about 40% of time. Annoying, have have seen it happen in a number of blue tooth devices."

Anonymous, MD (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The bluetooth in this car is a joke. I can be on the phone, talking. Then hang up and make another call. But the bluetooth stops responding. Same thing with music player. It will play for 20-25 minutes at a time then stop working"

Jay M., NY (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"sometimes still having problems pairing up after tried to repair 3 times"

Anonymous, CA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Sometimes when you plug in the USB the screen tells you that No phone is connected"

Joanne D., AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)
Radio

"The am portion of the radio is sporadictly not tuned into the radio station which results in distorted voices. Honda Canada fails to address the problem!"

Anonymous, SK (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"I've had the radio randomly switch to other presets on several occasions and also had all of the presets go blank several times."

Todd W., CA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"With Sirius, twice with my preset channels the display says channel not available. Yet I'm listening to that very channel. Further it says it for all my preset Sirius channels. Honda is aware of this issue (it's not with Sirius XM). Luckily on a CR-V forum I found a fix that I've had to use twice so far."

Anonymous, KY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Honda’s radio head firmware cripples the Sirius/XM tuner scan/seek/find function by returning to channel 001 every time a non-subscribed channel is landed upon instead of proceeding to the next sequential channel."

Anonymous, AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The quality of the sound is poor especially when receiving AM. The FM sound is noticeable better. There is distortion on the sound. It is not neerly as good as the radio in my 1999 Ford Ranger. Problem could be the speakers but the sound is not clean."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Honda’s supplier firmware for the built-in Sirius/XM radio does not allow the channel seek/find function to proceed to next sequential station when landing on a non-subscribed channel. It always returns the Sirius/XM radio to channel 001, effectively cancelling the channel seek/find function."

Anonymous, AZ (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"It’s been a nightmare for over a year. The radio seems possessed. It changes stations at random and you can’t go back to your preset stations. It blinks and beeps on and off continuously. The screen goes blank, aren't able to turn off, etc. Too many issues to list. Have had it serviced numerous times and Honda can’t find or fix the problem. Still trying to get this resolved with no luck. I’ve had Honda’s my whole adult life and 3xtremely disappointed with this purchase."

Anonymous, IL (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"could not receive sattelite radio"

J M., WA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"I completely lost all audio capabilities. Since it was still under warranty, I took it to a dealership (twice) in order to resolve the issues."

Anonymous, TN (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"THE ABSOLUTE WORST...WORST ENTERTAINMENT SYSTEM AS FAR AS CONTROLS (SAME OPINION EXPRESSED TO SOME DEGREE BY CR, CAR & DRIVER, EDMONDS. I ROUTINELY PULL OFF THE ROAD TO MAKE ADJUSTMENTS. VERY, VERY, DISTRACTING AS FAR AS USING AND DRIVING. I AM SURE THERE HAVE BEEN ACCIDENTS CAUSED WHEN DRIVERS TRY TO WORK SYSTEM. MY FRIEND (AN ENGINEER) THOUGHT I HAD A PROBLEM...HE COULDN'T WORK IT WELL FROM THE PASSENGER SEAT. MY WIFE IS PRIMARY DRIVER AND WOULD TRADE THE SYSTEM FOR THE SYSTEM I HAVE IN THE TRUCK IN A MINUTE. ABSOLUTE WORST SYSTEM IN EXISTENCE. DO YOU GET MY DRIFT?"

Anonymous, PA (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"The buttons did not work. Trying to get to certain functions resulted in a frozen screen or not action on the radio's part. And then one time choosing an option resulted in the screen flashing odd, reoccurring messages. Honda has informed me that they are aware that the radio in this model is having issues and they are working allegedly on a software update. No contact from Honda yet as of 7/28/2019, and we first reported the problem to them May, 2019."

Anonymous, MN (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Trying to program the radio for various Sirius stations is near impossible. I have selected one station and leave it at that."

John H., VA (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Volume increase on its own w/o a reason to so."

Anonymous, MN (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Upon starting car & driving, the AC/heat/radio volume cannot be controlled. Must stop the car, shut off engine and restart the engine to enable proper control."

Elizabeth L., VA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Memorized stations would stop working correctly from time to time. There was a complicated multi-step process to fix which required a call to Honda and always took over an hour for them to figure out and walk me through the fix. Recenly they apparently applied a software patch which seems to have fixed that and now created a new problem. Even though I almost always listen to Sirius XM, when I turn the radio on, it now often goes to the AM band instead of the satellite station I was last listening to. Not as annoying as the original problem but still I expect more from Honda; about one out of every three times I turn it on."

Darryl L., FL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Poor quality radio"

Anonymous, MI (2017 Honda CR-V LX 2.4-L 4 Cyl)
Routine software updates

"Updates are not automatic. Had to buy an USB drive to download info from internet and install it myself. With confusing Instructions I finally got it downloaded. If the dealer did it I had to leave my car for a day and pay $150.00. This should not be a charge to me. Honda should automatically upload it."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"GPS needed updated. Followed instructions we found online. Instructions were somewhat vague and unclear. Problem was uploading new update into car. Car must be left on during the process which took more than an hour. we got it right on the third attempt...in the middle of a long road trip. Honda technicians at the dealership had no idea how to do it."

Anonymous, AR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Garmin map updates fail to download, repeated problem."

Anonymous, CO (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"Software update did not correct the problem."

Anonymous, VA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Tire pressure monitor system does not work properly. Flat tire with no warning of low pressure."

Donald H., AZ (2017 Honda CR-V 2.4-L 4 Cyl)
Software update fixes

"After 4 visits to the local Honda dealer, service manager found the software fix. Told us that they would have to download it and the next time we had the oil changed they would do the software fix for us. Did the fix and all is well"

Anonymous, OR (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"It took almost 2 years to get the appropriate patches."

Anonymous, OR (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Doors are supposed to unlock when the driver's door opens. It does not. They unlock only when the passenger side opens. Programming cannot fix it."

Anonymous, NY (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Navigation system had a condition where the screen would show gibberish. We were told that this was a problem with the screen, but could not get any action from the dealer. Finally we were told this was a software problem. Problem seems to be resolved."

Anonymous, TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Every time I go for service there is a new service bulletin to greet me"

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Software updates were required to fix the ongoing display problems. The problems were intermittent, and the update seems to have fixed them."

Anonymous, CO (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"I have been promised a fix for the inability to dim the radio display at night. It is horrendously bright and distracting when driving at night."

Anonymous, NJ (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"The automatic brightness control of the display malfunctioned making it difficult to drive at night due to it's brightness. This also interferred with the navigation link to my cell phone and caused it to stop working. The problem resolved temporarily when the vehicle was restarted.It happened several times. The dealership said it had heard about this problem and did a software update. The problem has not recurred, but due to COVID-19 we are driving the vehicle less than we normally do."

Anonymous, NJ (2017 Honda CR-V EX-L Unsure)

"Display went wild! changing from one screen to another with no prompting."

Anonymous, (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Honda dealership told me that there are NO SOFTWARE fixes available for any of these problems. I was told: "Sorry, that's too bad for you." Thanks a lot Honda!"

Anonymous, (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"I was given an update to fix issues but the problems are still occurring."

Anonymous, OH (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"There is a problem in vehicles with the turbo charged engine, where gasoline is mixing with the engine oil. It appears that not all engines are affected. I have had a recall software update from Honda that is supposed to rectify the issue. I do not know if my vehicle was having the issue or not."

Anonymous, NH (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Problem with computer and fuel injectors. Basically disabled all the information systems"

Anonymous, CO (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"dealer employee keeps telling me Honda is still working on software update, but that was last year."

Anonymous, AB (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"We had repeated issues with cycling of the warning alerts on the dash. The dealer was unable to find a solution - even when we took the car in while displaying the issue. Altogether the car was off the road about 10 days in 18 months, and even Honda Corp was unhelpful. In the end they gave the car back to us without a solution, and we traded it in for a Subaru I completed this survey so that you could be made aware of this issue. Despite Honda's denial, there are other drivers with similar issues who have posted to YouTube, and a law firm in CT has initiated a class action suit. I have been a loyal Honda fan for many years, will NEVER buy another Honda product after the poor service that they gave us"

Diana W., FL (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Car was 4 months old. After 2 months away, came home and the battery was dead. Jumped it and it was dead again 2 hours later. Third trip, had to jump it and drove to dealer. Turns out it was a 'parasitic software' problem that depleted the battery. One year later, battery dead again. But that was results tof damage from first problem. Honda replaced it."

Thomas M., NJ (2017 Honda CR-V LX 2.4-L 4 Cyl)

"Parasitic battery draw from VSA modulator (Vehicle will not start). Service Bulletin 17-032 Causes battery to drain, car unable to start. Known issue for Honda but they failed to alert customers of affected vehicles, choosing to wait for a failure."

Anonymous, OR (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Entertainment system is not user friendly and keeps locking up."

Anonymous, CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)
Speakers

"When using Apple Car Play during a phone call, audio funnels to the right side of the car rather through all the speakers. Honda states there is no problem, but this does not make sense."

Anonymous, TN (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Lousy quality with lots of distortion and vibration. Can't handle any high volume at all. Car needs more sound insulation all over interior"

Anonymous, GA (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)
Steering wheel controls

"System using radar failed to function."

Alan R., MT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Adaptive cruise control is not working"

Anonymous, VT (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Controls for the volume up and down and cruise control setting do not at times work correctly. For example when pressing volume down, radio station may change or volume goes up. The same type of problem exists for the cruise control so that when the button is pressed to cancel, cruise control does not cancel though it can be cancel by tapping the brake. Dealer blames it on car interior cleaner though I have never sprayed a cleaner directly on controls, as I have always sprayed on a rag and wiped."

Anonymous, SC (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Volume control on steering wheel is constantly changing vol. on radio because it gets moved as the car is steered. It should be a toggle to change vol. but it is a slide sensitive control"

Anonymous, WI (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)
Voice control commands

"Very unreliable voice recognition, especially inside of music search"

Richard M., PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The voice commands will not perform the requested functions. I have to manually scroll through the menu and make manual selections. Great car, worst infotainment in the industry."

Anonymous, OH (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Pairing phone is difficult making the feature practically useless. car will lose pairing in the middle of a call and call returns to phone. It takes multiple attempts to pair the phone and documentation and help from 800 line does not make this easier. My 2014 Honda handled this much better. Passenger cannot pair their phone if the car is moving, Time to pair a phone is way too long"

Anonymous, IL (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Must use very specific commands to use - even then, it doesn't recognize my voice. Ford Escape system is much better"

Edwin H., TX (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"the controls for this car are unnecessarily complex and non-user friendly. The voice commands (e.g. call a specific number in your phone contact) is consistently unreliable, causing the operator to take his eyes off the road to complete a call successfully. The dealership and corporate Honda have looked at it, verified the problem and said 'that's consistent with Honda products and there is no fix'."

Anonymous, NC (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"All of the user interface systems including the voice response system remind me of early versions of the Windows operating system. They do not work reliably and therefore, we tend to avoid using them when it is optional."

Anonymous, (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Related to the previous question and my response to it."

Anonymous, PA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Does not identify commands accurately."

Anonymous, NY (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Does not recognize voice of either myself or wife. My previous GARMIN was much better and it is 8 years old. The sequence of events to get anything done is awful as well"

Anonymous, ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"VOICE RECOGNITION IS ABYSMAL. It does not look up anything and hard to use. Too many voice commands to get to where you want to go. Dealer told me to speak louder and it does not work. I use my Garmin GPS sitting on days and it recognizes my voice Also the rest of the electronic features quit working indiscriminately. I never know what is going to happen. Weakest part of the vehicle is the electronic console. Piece of crap"

Allen H., ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"does not recognize voice commands which makes the whole system useless while driving. Cannot navigate, select radios statins, etc. GPS system is not friendly either"

Allen H., ON (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Voice recognition capabilities are not as accurate and consistent as should be. Speak an address and it recognizes it accurately less than 50% of the time."

Robert H., MA (2017 Honda CR-V LX 1.5-L 4 Cyl turbo)

"Voice recognition capabilities are not as accurate and consistent as should be. Speak an address and it recognizes it accurately less than 50% of the time."

Robert H., MA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"You may say Navigate to 4292 Main street and it says something completely unrelated like the command was too much for it to complete. It will say alaska or something and I live in Arizona"

Joanne D., AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"windshield washer motor leaked"

Ed H., CA (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"A/C drain hose was not connected at factory. Interior flooded, carpets ruined"

Anonymous, NY (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Air comes through the drivers and passengers door opening handle. Can only tell when it is very cold outside."

Anonymous, IA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Water in th foot well driver side Problem not solved as yet."

Paul S., ON (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)
Seals and/or weather-stripping

"window pops when being opened ....."

E W., FL (2017 Honda CR-V LX 2.4-L 4 Cyl)

"When I closed my driver side window and drove for a short distance the window would make a cracking noise while driving. The dealer replaced the weather stripping around the window but the replaced weather stripping is still puckered in an area"

Anonymous, CA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"The CRV was a lease return vehicle that we purchased secondhand from a dealer -- The car had been sitting on a lot for quite some time !! the tires and door seals had dry rotted - which became immediately apparent when we drove the car to South Carolina the first week we had it -- The car was bought for these long distance drives to visit family . When we returned the dealer was hesitant to rectify the issue -- even tho the car was HONDA Approved as checked for resale -- we ended up with prorated tires and paying for the new seals - the car is still noisy on the highway and tho we would buy another CRV i think we would get a new one"

Anonymous, (2017 Honda CR-V LX 2.4-L 4 Cyl)

"driver side window pops when it is opened ... lubricate channel but it only lasts for a few weeks then noise returns .."

Anonymous, FL (2017 Honda CR-V LX 2.4-L 4 Cyl)
Squeaks or rattles

"As the temperature dropped during winter 2017-18, this vehicle, purchased new 9/17, developed a number of body rattles and squeaks, including a hyper annoying, intermittent rattle deep in the dashboard."

Anonymous, OH (2017 Honda CR-V Touring 1.5-L 4 Cyl turbo)

"Squeeks while driving at higher speeds in the dashboard"

Anonymous, MD (2017 Honda CR-V Touring 2.4-L 4 Cyl)

"almost from day one, this new design vehicle has dash rattles, engine part rattles and body part rattles that you can here any time going over 30 miles per hour. the redesigned CR-V is made of very light materials to reduce weight in almost every design aspect and maintenance access for oil changes cause even more assembly error for even more rattles after first maintenance. Pretty sure manufacturer won't be able to find issue under 3-year warrantee repairs as rattles are there when car is standing still. No longer the solid designs of the past for Honda, may not buy another vehicle from them again after 20+ years of loyal customer."

Scott K., WA (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)

"Occasional break squeaks. Engine noise has also increased some while idling at initial start, and fades after a few miles of travel."

Anonymous, ND (2017 Honda CR-V EX-L 2.4-L 4 Cyl)

"Drove car for 950 miles and sounded like there was popcorn popping in a micro wave oven."

Anonymous, IA (2017 Honda CR-V EX 2.4-L 4 Cyl)

"There is a squeak when the vehicle has been driven for awhile and turn the engine off. I have not had it check yet. I am waiting till I have to have the oil changed. It happens more in hot weather than cool or cold weather. I do believe it is a pulley making the noise."

Myra R., AL (2017 Honda CR-V LX 2.4-L 4 Cyl)

"A vibration/rattle somewhere on the driver's side"

Anonymous, NY (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Front suspension right side anti-sway bar end link came loose because it was not torqued properly during new vehicle assembly. This is a potential safety hazard because the vehicle wants to "tip over" when the anti-sway bar link comes loose"

Anonymous, AZ (2017 Honda CR-V EX 1.5-L 4 Cyl turbo)

"Right rear anti-sway bar link came loose on right side because the bolt securing the link was under-torqued at the Honda assembly plant. This is a potential safety hazard because the 2017 CR-V wants to "tip-over" more easily because the rear anti-sway bar is not secured to the vehicle"

Anonymous, AZ (2017 Honda CR-V EX-L 1.5-L 4 Cyl turbo)