Although the previous Pilot was previously considered a Top Pick in this category, we were disappointed with this model. It lost ground on interior fit and finish, as well as braking. Road noise remains omnipresent and the center console is crowded. That said, the Pilot is a very functional vehicle. Fuel economy is improved by one mpg overall, it still seats eight, and it drives pretty well.
There are 9 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Great acceleration good handling. Invest in good tires. Add tow package (brakes) if possible. Upgrade speakers if possible."

MICHAEL R., OH (2009 Honda Pilot)

"This vehicle turns on a dime, as they used to say. It's remarkable for something this size. I used to drive Ford Explorers and immediately noticed a difference with the Pilot while parking, changing lames, etc...."

Anonymous, OH (2009 Honda Pilot)

"Very comfortable ride and handling. I have all wheel drive and it handles great in Florida rainstorms. Wish mpg higher but worth the extra safety"

PENNIE J., FL (2009 Honda Pilot)

"Overall very satisfied with Pilot. Great utility and good ride. Gas mileage poor in city, but good on highway. Acceleration at highway speeds poor, and not responsive. While we are gentle drivers, we have gone through 4 sets of brakes in 80,000 miles, replacing with only Honda OEM parts."

Anonymous, MD (2009 Honda Pilot)

"Has 8 seats, great storage room"

JON B., CA (2009 Honda Pilot)

"It drives well but the concern about the spark plug issue makes me worry regularly"

Anonymous, FL (2009 Honda Pilot)

"Super comfortable car. Handles very well"

LAURA S., MI (2009 Honda Pilot)

"It rides like a car. It responds very well. The only issue I have currently is that I hear squeaks from time to time on the turns. I Need to get that checked out"

Anonymous, NJ (2009 Honda Pilot)

"The handling is awesome and the turning radius is outstanding. The acceleration is great and the response to an increase in speed is superior."

Jerry M., TX (2009 Honda Pilot)

"Has great acceleration from a dead stop. Marginal acceleration once over 50 MPH. Handling has been secure."

Anonymous, MD (2009 Honda Pilot)

"Accelerates swiftly in merging traffic. Drives consistently straight with little need for correction."

Scott R., GA (2009 Honda Pilot)

"For it's size, the Pilot handles well around curves, including in inclement weather. We also do not have any issues with acceleration in traffic or up mountain roads."

Norma M., WA (2009 Honda Pilot)

"Very functional car with a family of 5. Love the fact the Pilot will hold 8 passengers."

Jeffrey P., SC (2009 Honda Pilot)

"very good handling and acceleration."

John M., MA (2009 Honda Pilot)

"I quite like driving the Honda on the highway. It is stable with reasonable acceleration. The wind noise is acceptable able when the windows are closed. While a friend seemed to have trouble controlling it (even though they also own one), I have not had that problem. It does have limited acceleration at speed, but can do a quick entry into traffic from a highway entrance ramp."

Leon O., PA (2009 Honda Pilot)

"With 145,000 miles the ride is still pretty good."

Mark S., NY (2009 Honda Pilot)

"I love my Pilot!!! It has a smooth ride and great handling. The pickup is fantastic as well as the turning radius. I will keep my Pilot until it no longer runs!"

Jeanne D., FL (2009 Honda Pilot)

"very good pick up. handles well on turns."

John M., MA (2009 Honda Pilot)

"Acceleration is a bit slow when loaded down."

Amy H., NM (2009 Honda Pilot)


Anonymous, NY (2009 Honda Pilot)

"Drives like a car, rides smoothly, V-6 is very peppy and Pilot is comfortable for long trips. A large amount of room for luggage and around passengers. Handling is excellent"

Robert T., NJ (2009 Honda Pilot)

"No complaints"

Anonymous, NV (2009 Honda Pilot)

"Honda Pilot drives good. The acceleration is very good. Road handling is very capable."

Natarajan M., KY (2009 Honda Pilot)

"It accelerates and handles very well on lower speeds - could use more gears for higher speed acceleration (e.g., when overtaking slower cars)."

Anonymous, AB (2009 Honda Pilot)


Includes seats, climate control, noise, and ride

What Owners Say

"Handles Great, very good towing compared to the autos in that market. A little noisy and speakers could be better."

MICHAEL R., OH (2009 Honda Pilot)

"My husband is tall and has a bad back so the Pilot is perfect for him to get in and drive. My big dogs like it too!"

Anonymous, NJ (2009 Honda Pilot)

"The ride and comfort is very good, except last year the nav system stopped working. It will work for five min then a message pops up to see dealer for repair."

ROBERT G., NJ (2009 Honda Pilot)

"Good vision, comfortable ride, ease of getting in and out."

Anonymous, CO (2009 Honda Pilot)

"This car has a high level of road noise."

RICHARD K., WA (2009 Honda Pilot)

"The air flow of cooling uncomfortable. Should be wider output"

Anonymous, NJ (2009 Honda Pilot)

"The comfort is great. I love how the seat is so adjustable. The road noise is more loud than in other cars I've had."

Anonymous, FL (2009 Honda Pilot)

"I really like the wide bench on the second and third row. I will like to see that Honda keep offering this configuration on all the Pilots, which I do not see on the new 2016 Touring (one of the reason I am not changing my current Pilot). I would like the Pilot not to have that much plastic through the interior, but at least, it does not make as much noise as my Lexus ES300h. I will like to see even a longer base Pilot with more cargo space behind the third row."

Anonymous, CA (2009 Honda Pilot)

"hard to get the temperature comfortable...drafty. Winter months the air has a cold chill even when trying to heat."

Anonymous, WA (2009 Honda Pilot)

"Shocks are a little rough."

DAVID K., CO (2009 Honda Pilot)

"Very noisy at highway speed from road noise transmitted thru the whole suspension system. No road noise isolation."

Anonymous, NC (2009 Honda Pilot)

"Road noise"

JIM L., MO (2009 Honda Pilot)

"I love the inside of the Honda pilot. It seems like it was designed for families and busy lives. I love it."

Anonymous, MI (2009 Honda Pilot)

"Very comfortable inside with very good seats. Road noise is minimal. As functional as a minivan in terms of passengers and cargo capacity"

Anonymous, MD (2009 Honda Pilot)

"Fabric of seats are poor quality material. Seats already show signs of wear"

Jeffrey P., SC (2009 Honda Pilot)

"Great deceleration and exceptionally comfortable."

Scott R., GA (2009 Honda Pilot)

"Comfortable Seats, Some noise, Easy to control ride"

Michael Q., IL (2009 Honda Pilot)

"very roomy. plenty of power outlets. noise level rises with speed."

John M., MA (2009 Honda Pilot)

"The road noise is quite loud and the rider is a bit stiff."

Anonymous, ME (2009 Honda Pilot)

"The seats are a dream on a long trip. You don't get the tiredness from other seats. The ride is smooth and the noise is a little more than other cars, but the benefits far out weight the noise."

Jerry M., TX (2009 Honda Pilot)

"I love everything about this vehicle except how noisy it is. So much road noise!"

Anonymous, WI (2009 Honda Pilot)

"This is my wife's car. I'm 6'3". On long trips there's not quite enough leg room for me. It's fine for her."

Anonymous, TX (2009 Honda Pilot)

"Honda has not chosen to quiet road and wind noise; very annoying when not playing audio."

Dave L., FL (2009 Honda Pilot)

"No other maintenance done other than regular service. The Pilot is very nice to drive, very quiet with no unwanted vibrations. The vehicle tracks very straight on the highway."

Anonymous, AZ (2009 Honda Pilot)

"Wish it could be a quieter ride (especially in the rear seats). LOVE the acceleration and handling!"

Anonymous, NC (2009 Honda Pilot)

"The seats are great as is the ride. Road noise on the highway is not good at all. Loud on the highway."

Anonymous, MA (2009 Honda Pilot)

"My 2009 was a great car but started having problems with the ignition. I liked the comfort, size but again it was noisy. The 2013 is much better! Wish they could make the interior and exterior more sexy!"

Anonymous, NV (2009 Honda Pilot)

"Comfort is very good. Wind and tire noise are louder than what I'd like."

Anonymous, MN (2009 Honda Pilot)

"vehicle very comfortable for long drives. ride is very good. noise is minor when radio is off."

John M., MA (2009 Honda Pilot)

"Great heated seats- warm up fast, very comfortable."

Amy H., NM (2009 Honda Pilot)

"Extremely customizable in terms of seat adjustability, climate control etc. Smooth, comfortable ride."

Jason O., ON (2009 Honda Pilot)

"great use of space for people. in dash gear shifter is magic. leaves all that extra room in the console. my wife wont trade because she cannot find a new car with the shift in dash. lots of road noise and not very smooth ride but better than most suvs. very poor gas mileage/not as good as my suburban radio will not come back on if you turn it off. just lucky to get it back on now my wife will not turn it off."

Anonymous, AR (2009 Honda Pilot)

"Seats are very comfortable"

Anonymous, CA (2009 Honda Pilot)

"Hard to get into a good driving position for 5'5" female"

Anonymous, WA (2009 Honda Pilot)

"I have lower back problems and I cannot seem to be able to get the driver's seat adjusted to where I have no pain. Also the drive is a bit aggressive (not smooth) but the tires that are on it are more aggressive rather than touring so that may play in to that."

Anonymous, PA (2009 Honda Pilot)

"The ride and seats are very comfortable and it seats 8"

Anonymous, OK (2009 Honda Pilot)

"Very roomy inside and excellent air and heating systems."

William S., NJ (2009 Honda Pilot)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Don't buy this car, too many recalls. You cannot reach anyone AHC American Honda to help you."

VERA B., GA (2009 Honda Pilot)

"It held it's value to 50% residual after 5 years"

Anonymous, NY (2009 Honda Pilot)

"It has lots of room and surprisingly gets good gas mileage."

JOHN I., AZ (2009 Honda Pilot)

"Fair price for an AWD SUV that I needed for the family. Except for the recent airbag recall notice I received, the car has been extremely reliable and without any problems for over 100K miles."

ROBERT Q., CA (2009 Honda Pilot)

"Excellent family vehicle with lots of room, a relatively good ride, and great reliability."

TODD W., MN (2009 Honda Pilot)

"I was able to get a good deal back in 2009 for my current Pilot, something that seems not likely with the new ones. So far, it has been very reliable to me and have not needed to spent money on repairs. Good value on the long run."

Anonymous, CA (2009 Honda Pilot)

"Based on the purchase price paid, maintenance costs vs. the very hard use the Pilot has seen over the years, it is by far the best value in a car I have ever purchased."

Anonymous, NJ (2009 Honda Pilot)

"My husband maintains our vehicles himself. Hondas only require basic maintenance to keep them running reliably. Other than an issue with the power seat, we have never had to bring our car into a shop for a repair issue."

Norma M., WA (2009 Honda Pilot)

"Lots of interior space for a relatively small footprint."

Jodi D., OH (2009 Honda Pilot)

"Best SUV for your money in 2009. Very useable cargo space. I can get all the options there are and it still costs than luxury brand SUVs, but is just as luxurious and comfortable."

Anonymous, WI (2009 Honda Pilot)

"This has been a good and reliable vehicle. Considering the price we paid for it when purchased new it has proven to be well worth the purchase price."

Howard S., KS (2009 Honda Pilot)

"Very good value. Long list of options. Very similar to acura acura mdx but significantly less money."

Anonymous, ON (2009 Honda Pilot)


How it looks inside and out

What Owners Say

"Some of the leather upholstery has become delaminated through ordinary wear and tear. This eventually results in an unsightly tear."

Anonymous, RI (2009 Honda Pilot)

"Pilot needs a spot on the console to set something down, like a food item or phone. The current design has a cover that slides over the cup holder that can be used to set something down, but then you cannot use the cup holders at the same time."

Anonymous, WA (2009 Honda Pilot)

"front corner bumpers are so far beyond what the driver can see that they are easily scraped on objects that the driver thought the vehicle would clear."

Anonymous, WA (2009 Honda Pilot)

"We elected to add "wood trim" when the vehicle was first purchased. There was no indication that it would not be real wood and just a plastic wood looking veneer that is glued/taped on top of the existing trim. This was extremely disappointing and we felt misleading by Honda as nowhere in the literature did it give specifics details about what we were paying for.. We definitely will not pick that option ever again if we ever purchase another Honda!!"

KINGSLEY R., TN (2009 Honda Pilot)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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