In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The Android operating system stopped working intermittently when navigation was being used. It is annoying when actually trying to use the Garmin Nav. Then the Garmin Nav maps were corrupted. I did the map update which also included Garmin updates and it resolved both issues."
Alan G., MD (2017 Honda Ridgeline RTL 3.5-L V6)"Android Auto is very clunky. Takes a while for the system to pair with phone each time you enter the veh and get set to go. The use of phone navigation via cockpit screen is very nice -- when it works. Frequent / intermittent disconnects/reconnects/disconnects, while you're driving, makes the system unusable. I've resorted to using my phone's (Android Device), Google Maps function, but also bring up the vehicle's (Garmin?) Navigation system, for additional trip info (Google Maps is superior, but the in-car navigation offers info like Speed Limit where you are, Elevation, etc). Cheers! Keep up the good work / Advocacy!"
Charles J., MD (2017 Honda Ridgeline RTL 3.5-L V6)"Was very glitchy until a recent update. I was pleased that at least Honda chose to continue to update the system (even though the vehicle is a 2017) and not it seems to only glitch occasionally and a reset always fixes the issue. Shouldn't be this way at all, though."
Robert S., AZ (2017 Honda Ridgeline RTL 3.5-L V6)"Honda interface with Apple Car Play is poor and confusing, and is spontaneously interrupted."
Anonymous, TX (2017 Honda Ridgeline RTL 3.5-L V6)"Does not see CarPlay when phone is plugged in sometimes"
John R., IL (2017 Honda Ridgeline RTL 3.5-L V6)"No matter what I do I always have trouble with Apple CarPlay starting up. Honda blames Apple and Apple blames Honda."
David T., FL (2017 Honda Ridgeline RTS 3.5-L V6)"Camera cable was warn (and finally broke) due to the tailgate opening and closing. More clearance is needed for the backup camera cable."
Anonymous, KS (2017 Honda Ridgeline RTL 3.5-L V6)"Backup wiring was damaged by the tailgate. The routing of the wiring is a bad design. Dealer replaced wiring harness even though vehicle was out of warranty. Kudos to Honda to cover the repair. On the 2020 model it doesn't appear the wiring harness has been re-routed."
Anonymous, MD (2017 Honda Ridgeline RTL 3.5-L V6)"Occassionally the backup camera will display a blank screen when in reverse. Dealer found no problem, though it will still occur intermittenly."
Anonymous, NM (2017 Honda Ridgeline RTS 3.5-L V6)"The camera stopped working due to a frayed wiring harness."
Anonymous, ME (2017 Honda Ridgeline Black Edition 3.5-L V6)"Camera failed end of May 2020 Dealer changed Camera then system them display screen Tech from Honda was sent to find problem. They Replaced section of wiring harness that fixed problem. Truck at dealership 3 times total days at dealership 17 days."
Anonymous, (2017 Honda Ridgeline Black Edition 3.5-L V6)"Sometimes the camera does not show anything except the yellow grid"
Anonymous, AL (2017 Honda Ridgeline RTL 3.5-L V6)"When backing up, there is no visual display of what's behind the car, but the colored lines that overlay the screen are still visible and the audible alerts still work when getting too close to something."
Anonymous, (2017 Honda Ridgeline RTL 3.5-L V6)"Sensors for parking rain sensor, forward accident sensirs"
John R., BC (2017 Honda Ridgeline 3.5-L V6)"just freezes at will"
Anonymous, WA (2017 Honda Ridgeline Black Edition 3.5-L V6)"System Locks up, truck need to be turned off to reset"
John R., IL (2017 Honda Ridgeline RTL 3.5-L V6)"The display screen did not work. Period within the first 3 weeks of purchase"
Anonymous, FL (2017 Honda Ridgeline RTL 3.5-L V6)"infotainment system is terrible, no manual buttons makes if difficult to navigate"
Anonymous, IL (2017 Honda Ridgeline RTL 3.5-L V6)"The whole unit was replaced. No issues since."
Anonymous, CA (2017 Honda Ridgeline RTL 3.5-L V6)"From time to time the system will not recognize music on my USB flash drive. Then it will start working again. This is very frustrating!"
Anonymous, SK (2017 Honda Ridgeline Black Edition 3.5-L V6)"Doesn’t pair with phone over Bluetooth. Menus are confusing"
Anonymous, CA (2017 Honda Ridgeline 3.5-L V6)"Interface confusing and difficult to use. Apple CarPlay connection works sporadically. Software for the system needs refinement. Too many menus and confusing sub-menus. Requires too much attention while driving. Plug in phone connection only works if plugged in before engine is started. Can't use while driving"
Sanford G., CA (2017 Honda Ridgeline 3.5-L V6)"Hard to explain, but in bluetooth calls, if you do not use the system voice commands or screen menus to dial out, it puts you in a "private mode", and you can hear nothing at all until [or if] someone picks up the call. No dial tone, nothing. It's stupid and distracting"
Anonymous, VA (2017 Honda Ridgeline RTL 3.5-L V6)"iPod stops paring and won’t play."
Steven L., NY (2017 Honda Ridgeline RTL 3.5-L V6)"When cold (below freezing), all electronic systems would go into alarm and not function. Hill start, anti-lock brakes, stability control, etc. It had to be below 32 degrees in VA to diagnose, so it took years (since new) to get the problem fixed. I had to schedule a meeting with the service manager at the dealer and explain everything to finally make it happen. And once the truck warmed up, you could turn it off and restart it and everything would work. Conditions had to be just right to recreate the issue. Finally they replaced the VSA modulator and that fixed the problem."
Anonymous, (2017 Honda Ridgeline RTS 3.5-L V6)"Updates were not working. Honda replaced the system."
Anonymous, CA (2017 Honda Ridgeline RTL 3.5-L V6)"gave me totally wrong travel info to Madison wrong direction on first turn and said 3 hours when its more like 6 hours, my stand alone Garmin was right in-dash garmin was wrong!!"
Anonymous, WI (2017 Honda Ridgeline RTL 3.5-L V6)"The whole infotainment system clearly sucks. The GPS has frozen-up on me twice. The unit randomly changes between satellite and iphone music source. It does a terrible job recognizing my voice"
Anonymous, TN (2017 Honda Ridgeline RTL 3.5-L V6)"Gps stopped working and display went black. After 2 months of haggling the unit was completely replaced and had no problems since."
Anonymous, CA (2017 Honda Ridgeline RTL 3.5-L V6)"The map became corrupted, possibly due to the Android issue. I reinstalled the map (actually the update) and it is now functioning."
Alan G., MD (2017 Honda Ridgeline RTL 3.5-L V6)"The system, about three times a year, will get lost. it will start telling you to turn when no turn is available, will show you out in a farm field. usually fixed by rebooting the system. it will never do it for the mechanic."
Anonymous, MI (2017 Honda Ridgeline RTL 3.5-L V6)"When using the Bluetooth connection, it will not allow me to hang up- keeps showing phone is still connected. I need to shut off the ignition before I can make or receive another call"
Anonymous, AL (2017 Honda Ridgeline RTL 3.5-L V6)"phone does not connect all the time,display switching to handset"
Dan O., NY (2017 Honda Ridgeline RTS 3.5-L V6)"Glitchy w my iPhone on occasion. If it doesn't pair, you must either shut the vehicle completely off or the phone - both bad options"
Anonymous, VA (2017 Honda Ridgeline RTL 3.5-L V6)"Voice commands for phone not being understood"
Gary C., TX (2017 Honda Ridgeline RTL 3.5-L V6)"it Pairs unreliably. It will work on 3 trips then suddenly on the fourth it pairs but the phone speakers are used even though the dash screen controls work and accurately list the song playing."
Anonymous, CA (2017 Honda Ridgeline Black Edition 3.5-L V6)"Bluetooth seldom works with my IPhone. Honda blames Apple and vice versa."
David T., FL (2017 Honda Ridgeline RTS 3.5-L V6)"keeps disconnecting from antenna for xm radio, just had new antenna installed ,started to disconnect two days later. Disconnects came and go! Very frustrating!!! I thought a new HONDA would be better than my 2008 Ridgeline RTL ! Think I'll look at a new FORD small truck when they become available!!"
Anonymous, WI (2017 Honda Ridgeline RTL 3.5-L V6)"Map would not update to latest version and did not change time when moving through time zones."
Anonymous, CA (2017 Honda Ridgeline RTL 3.5-L V6)"navigation maps have never let me update. Dealer not interested."
Geoff W., CA (2017 Honda Ridgeline RTL 3.5-L V6)"Voice commands do not work properly. System does not respond to voice commands to select initial item (phone, navigation, etc.) requiring touch screen selection. Then work somewhat well. Voice recognition is poor."
Anonymous, CT (2017 Honda Ridgeline RTL 3.5-L V6)"Microphone quit working"
Kenneth W., FL (2017 Honda Ridgeline RTL 3.5-L V6)"Voice commands are interrupted in Apple Car Play if the turn signal is activated."
Anonymous, TX (2017 Honda Ridgeline RTL 3.5-L V6)"quit working and computer was replaced"
Anonymous, IL (2017 Honda Ridgeline RTL 3.5-L V6)"The bluetooth voice dialing is worthless"
Anonymous, NC (2017 Honda Ridgeline RTL 3.5-L V6)"Voice commands are not understood by software. My words are often misinterpreted."
Steven L., NY (2017 Honda Ridgeline RTL 3.5-L V6)
"Android Auto stopped being able to show maps. The screen would go black and unresponsive when map was selected. Request Honda to upgrade firmware, but they were unable or unwilling to do so."
Anonymous, TX (2017 Honda Ridgeline RTL 3.5-L V6)