Hyundai Genesis

"proximity warning either provided spurious input (very infrequently) or no input at all in forward drive"

"The front sensors have been working intermittingly. When I place the car in reverse they come on and work for a while. Once I'm driving and come to an occasion I might need them they are not working. Example entering my garage they don't indicate when I'm getting close to objects. When I took it in for service they were of course working, I have made a new appointment to try and determine a fix. The dealer as yet does not acknowledge any issue they can fix"

"Center front parking sensor went off all the time. The set of 3 front sensors was replaced"

"Would not work multiple times"

"Front motion/object detector - malfunctioned, a related recall has seemed to address"

"doesn't work at present time"

"Blind spot detection system"

"Display seemed to freeze up and display distorted image. I was told that the radio had to be replaced and that its guarantee was shorter than the 5-year/100,000km car warranty! That warranty had expired but Genesis agreed to replace the radio for free."

"Navigation system locked up during a several hundred mile road trip."

"Periodically, the display screen goes blank. Sometimes turning off the car and restarting it will reset it."

"Problem is very occasional. Resetting resolves the issue; Hyundai says cannot find issue. Operator error? Who knows!?"

"odometer rest itself to 0"

"Screen went blank after moving (except for backup camera and radio listing on top)"

"With 600 miles on the odometer the display stop working affecting the GPS, Radio, CD player, Bluetooth and affected the ability to adjust the heating system. It took Hyundai 6 weeks to get a replacement part"

"This car has been in the shop 6 times with the display problem and the associated heat not working"

"At times, the car connects to Siri but then immediately drops it. The dealer advised of a fix, however I was not interested in pursuing it (costly) since it is only an intermittent problem at this point."

"When I plug in my phone thru the USB port, the connection occasionally kicks in and out. If I am listening to a podcast or music, it goes silent and then starts up again very quickly."

"Device is primative considering the age of the car and can't be updated"

"My Ipod would loose connection, freeze, with the system after playing for a couple of hours on road trips. I would have to disconnect the ipod, turn off the car, then reconnect. I have the last generation of the classic ipod"

"Under warranty, dealer replaced head unit and either installed a faulty USB unit or did not properly connect the USB. When vehicle was returned to me, USB did not work. After many months of dealer not being able to identify problem, they replaced the USB unit that I had to pay for."

"The car symbol drifts on the map"

"System often improperly displays current location of the vehicle (for example it has shown the vehicle to be several streets away from actual location, and occassionaly even places the vehicle in the middle of a lake."

"I am titled as a Certified Computer Professional (CCP). For us users there are 4 functions to perform which are to ADD (to create the whole of) something as new that now needs to be added; or to CHANGE something that is there now that needs to be updated; or DELETE the whole of something that is there now, which is no longer needed; or VIEW something which allows users to just look at it. This rule is true for all software applications! Leonard Rattini, CCP"

"Unusable, unreliable"

"System misidentifies correct location of vehicle, causing it to give faulty directions."

"Navigation system will guide you off a highway, through some side roads, and back on the highway. This is reproducible on several roads in my vicinity, including state and interstate highways. Hyundai recommends to but map update (nothing wrong with the map, the interstate has been in the same place since the 1960's and the state highway was finished in 2009. This is not a map issue, it's a routing issue. Map updates cost $219.00 about once or twice a year, and are outdated when delivered. Google maps is free, has better traffic information (for traffic updates one also needs a SiriusXM subscription for $100+/year) and much better updates for new roads, and better POI coverage. The Genesis GPS system is useless unless one spends >$300 per year to keep maps updated that are free on Apple CarPlay and Android Auto. Both Apple CarPlay and Android Auto have been added to all lower spec 2015 Hyundai Genesis models at no charge, but not to the Ultimate trim. Buying the most expensive version of that car gets you the privilege to pay extra for lower quality maps and traffic guidance. GPS unit had to be replaced once (losing all settings, stored addresses, radio stations, etc.) due to a failure of the SiriusXM radio portion of the unit. Since then, the voice recognition is worse, map guidance seems to have gotten worse, and dealer refuses to update software (buy the map update for $219 is the solution)."

"GPS often does not recognize cities or address for input. Sometime it works, often it doesn't."

"Almost impossible to scroll through the screens..also GPS is not intuitive at all...one letter mistake in address yields not found response"

"complicated and unintuitive. over half the addresses I input can't be found. Maps are inaccurate. Took to dealer for an update and was told it would cost $300. This navigation system absolutely STINKS!"

"The entire screen went blank navigation/back-up camera/radio system everything. A few weeks later the car would not start or do anything. We had not the screen situation yet Green Hyundai guarantee towed our car for repairs - the battery had no power. The cost of the battery was $400. We had to pay $300 prorated after 2 yrs age no bumper to bumper guarantee. They had to order a new electronics unit radio/navigation/blue tooth. This was under guarantee for 3 years. Now new sy"

"Entire navigation system failed. The entire display/nav system module had to be replaced. All done under warranty and loaner car provided"

"Very inaccurate"

"Navigation, Radio backup camera all inoperable. 3-4 weeks to get part from S Korea and still waiting to fix problem"

"Initially, car was unable to understand any voice commands. Nav system also died completely once while driving. System was reset, and it works, but it makes some bad routing decisions and many points of interest are not in the database"

"Map navigation card not detected from time to time & has to be reinserted. Will not accept my new MP 3 player. Blue tooth phone system has some type of problem in that it will not accept or make calls from time to time, then works fine"

"In dash navigation issues are related to voice command and age of updates in the vehicle. There are already updates to the brand new system and Hyundai wants to charge $219 for an update in a $51,000 vehicle. For $219 I can purchase a Garmin and get"

"The map would freeze. The pointer would randomly go off the roadway. Would have to restart the car to resolve the problem"

"bluetooth is intermittent"

"Contacts List is inaccurately downloaded. Reloaded several times, always mixed up"

"Bluetooth connection problems. Not pairing, but when connected and on a call, when another call comes in, the BT speaker disengages and the radio turns back on. But, this is a random occurence and cannot be recreated"

"For no apparent reasons the phone and car stop communicating with each other includes Bluetooth and if the phone and key fob are in the same pocket the car will not unlock"

"Explained in previous message"

"Phone would pair initially but sound quality would degrade"

"At time of purchase, XM radio section of the head unit could not be properly programmed. Only a limited number of stations were active no matter the efforts of XM techs and dealer tech. Head unit - which contained the XM satellite radio - was replaced under warranty."

"Sirius radio disconnects from paid subscription and can not be reinstalled. This happened before and the dealer replaced the entire infotainment system."

"Quit receiving sirius xm stations. Dealer sent radio out for software upgrade and fixed the problem"

"XM/Sirius receiver would lose subscription after shutdown"

"My SXM radio would not retain (Save) my downloaded subscription stations!.. No problems getting it fixed, they replaced the entire unit in my Dash! Works beautiful again now!"

"static and cutout on AM & FM for first 4000 miles,and dealer could not find anything wrong.The next 4000 mile the problem was 90% gone.Now it has returned.I will request dealer to bring in Hyundai specialist"

"Loose connection causes Static on AM reception"

"XM radio stopped working and sometimes the GPS wouldn't function properly. Hyundai had no units in stock in the USA, and it took close to 3 months to get it replaced"

"Satellite radio system would not keep logged into account"

"Sirius radio experienced audio dropout. One dealer failed to fix the problem by replacing the outside antenna. The second dealer I took the car to fixed the problem by replacing the head unit"

"The radio would not hold a satellite signal. for the last s4 months we have had no satellite radio. the dealer could not find the problem blaming Sirrius XM, who said it was a problem with the equipment"

"Seems to be a loose wire. Radio has static; an intermittent occurrence; if I slam the glove compartment closed that sometimes helps! Problem not solved yet by dealer"

"loose connections that the dealers cant be bothered with"

"When listening to a CD the front and rear speakers wig out. They keep moving from one to the other"

"constantly have to repeat voice commands when making phone calls and when adding addresses to the GPS system"

"Voice control interpretation of commands on the 2015 "Ultimate" spec car is wrong 80% of the time. "Drive to address" ends up calling random phone numbers, other commands fail repeatedly. Known issue with Hyundai, that they claim is solved by selling a $250 software update that the customer has to pay for. Worst voice recognition system I have ever used on any car"

"Voice commands that are at all complex(addresses) don't work. Radio commands may or may not work"

"Voice command for navigation system did not work at all. Entire system had to be replaced two times and the voice commands only work sometime!"

"clock replaced would not keep central daylite time"

"Electric problems in general - windows were the primary issue. More than one window motor stopped working, had to be replaced and it seams to be electrical problems. Hyundai covered under warranty. Front lights had to be replaced because of electrical problem and cruise control would turn off sporadically."

"Turn signal bulbs times 2."

"signal light on both sides have gone out. On one side it is just the bulb the other the wiring has been replaced now twice and the bulb more than that. Now the dealer is saying that it is no longer under warranty. Believe it to be a car model defect."

"3rd replacement of turn signal/daytime running light bulbs"

"The right-front turn signal light burned out? (quit working)."

"front turn signal lamps, at different times, burned out"

"Left front turn signal burnt out twice and lighting harness was replaced under warranty."

"Backup light on driver side quit working, causing car to fail Virginia inspection. I took to original dealership who told me they no longer serviced Genesis - only Hyundai. Went to another dealer who fixed it after 3+ hours of labor to find short in wiring harness. Then, Hyundia declined to cover under warranty."

"DRL burned out"

"Turn signal has malfunctioned 3 times. The explanation was that a poorly grounded wire was responsible. However, they've had to fix it 3 times."

"The daytime running lights for this vehicle has failed quite a few times since ownership"

"front driver side turn signal light works only intermittently even after replacing bulb"

"Turn signals kept going out. Took nine trips to the dealership to get them fixed. Turned out it was the wiring harness."

"Had problems with Turn Signal lights not working properly. Under warranty Hyundai REPLACED LEFT AND RIGHT TURN SIGNAL SOCKET WIRING HOLDERS. No problems since."

"turn signal bulbs burned out numerous times"

"Front turn signal bulbs burned out much too often. Car is 5 years old and have replaced each bulb about once per year. Adding to it was the cost to repair, as the bumper has to be removed to replace the bulb so the labor cost is excessive. Their answer was that these bulbs burn out."

"Blinkers keep burning out--only non-LED lights on car."

"front directional signals"

"Passenger front turn signal bulb blew out & replacements blew out. Hyundai fixed under warranty, but it took a lot of effort to get them to do so. Now, the driver front turn signal light has blown out."

"Turn signal lights needed replacement at 26000 and again about 39000"

"Turns signal lights continue to go out, and at one point the entire electrical systems shut down and the car had to be towed to the facility for repair."

"I have had issues with both front turn signal bulbs burning out multiple times. The right one burned out 3 times in the last year."

"Front turn indicator bulbs burning out - left side at about 15,000 miles and right side at 23,000 miles. Had to make an appointments to get bulbs changed with around a 2 hour wait at the dealership plus paying labor and parts costs. Felt risky driving without turn lights especially when turning across oncoming traffic. Also appears to be a design or equipment flaw and should be fixed by a recall."

"The light bulb for both front signal lights were burned"

"flasher light burnt out electric cord and light needed to be replaced"

"signal light bulb had to be replaced"

"right turn signal and rear head lamp out"

"Had a problem with the right turn signal. Had to replace 3 bulbs in a 12 month period. There were 2 issues related to this problem. 1) in order to replace the turning signal light they have to remove the bumper. Therefore, replacing a $2 bulb costs $150 due to labor....bad engineering. 2) I was without the car for 3 weeks for them to try and determine the problem. Turned out to be a short in the headlight harness."

"One section of the brake/tail lights became inoperable. Dealer replaced the tail light section but then realized there was a problem in the wiring harness. They had to splice open the harness and reconnect a severed ground wire."

"Turn signals would occasionally indicate they were burned out and then continue to work correctly"

"Exterior turn signals (left and right) failed within 2 months of each other between 20K-24K miles"

"Needed to replace the front and rear bulbs that allow turn signals to "blink" three times. Both front and rear"

"Water in the tail lights"

"one headlight housing was out of order and then fixed by dealer under warranty with no charge."

"When set on Auto, the headlights will gone on and off at random, infrequent times, both in the daytime and the nighttime."

"The automatic lights just go off and on, at will."

"had to replace turn signal bulbs twice"

"Headlights intermittently flash on and off while driving."

"signal light kept coming loose. Hyundai replaced."

"Turn signels failed twice. Short in system."

"On occasion, when turning on my left signal light, the headlights and interior lights go off for a second or 2 before functioning normally again."

"One daylight driving light in the front goes out periodically. It is connected electrically to other optional components such as lane keeping assist and blind spot detection which alo go out."

"One of the Xenon headlights failed early in his life for me"

"turn signals failed"

"The headlight blew out"

"$300 headlight with a 36k warranty gave out at 40k."

"Headlights will periodically flash on and off"

"Bulb didn't work. Fixed at no cost"

"one of the headlights failed after 18 months, $475 to replace, not covered under warranty"

"When set in AUTO mode, the head lights sometimes randomly go off, then back on. It may repeat this several times before it stops"

"light almost out-the balance malfunctioned on each headlight at different times"

"Automatic change from hi to lo beam didn't work"

"Fan is load"

"Only drivers door would open with electrically operated locks. Dealer had the car for several days to figure out the problem and fix it."

"The door button does not work"

"Check engine light - referencing Fuel sending error"

"I intermittently get warnings about being too close to car in front of me or barriers that don't exist. I have wondered if it's confused by wind."

"starting to have problems with the sensors"

"The warning lights work intermittently for the proximity sensors. Consequently, not seeing the warning light I tend too pull to close to cement parking stops thus destroying the paint on theunderside of the front fascia Ongoing problem since fender bender (?) replacement at dealership. I have been an ASE Master for 40 years and an instructor of automotive mechanics ( technicians)for 20 of that. I find that the root of many "NPF" or inability to find and repair electrical/ computer/ sensors/a"

"The automatic wipers may run full speed, while sitting in the garage, or they may not work in pouring rain. They also may start working, then slow, then speed up, having nothing to do with the amount of rain. With the new Genesis approach to service, the dealer where we bought the car cannot do warranty work, only oil changes, so we will have to go to the other end of the city to have warranty service on both the lights and the wipers."

"Water entered the area in front of the passenger door where the computer is located. Water interfered with the wiring harness attached to the computer. Dealer has repaired problem. (I hope)"

"AFTER HAVING THE CAR FOR LESS THAN TWO WEEKS THE COOLANT HOSE THAT GOES FROM TRANS OIL WARMER TO THE ENGINE WAS NOT SECURED BY CLAMP AND CAME OFF"

"When going through auto car washes water gets into car seals but not inside the car's interior"

"Drivers side window has made rubbing noise in the seal since new. Dealer cannot solve the issue"

"Weather-stripping on driver side front & rear was not properly installed and was replaced under warranty"

"The panorama sunroof has begun to squeak. It is very annoying in the otherwise quiet car."

"Persistent rattle in headliner, present on delivery. Corrected"

"Persistent clicking from the rear and likely from the sunroof area, mostly when moving over uneven ground, unable to remedy by Hyundai"

"Persistent rattle in the sunroof assembly. Dealer is working with Hyundai to resolve."

"Multiple squeaks and rattles in the car at various times. No way to find them directly and fix that I could find."

"sunroof shade squeaks intermittently."

"there is a rattle at low speeds, canot find the source."

"Clicking noises from the rear shelf area as well as around the panoramic sunroof. Some creaky no,clicking from the dash"

"Intermittent creaking in passenger side door pillar, dealer and Genesis engineer unable to duplicate or correct. Proximity sensors go off with no one around them or vehicles near by. Genesis engineer refuses to replace control for the system. Emergency brake system locked up in my garage and had to be taken away on dollies wheels to dealership, waited 5 days for parts. GPS quit and was updated by dealer. Haptic steering sensor had to be replaced by dealer, driveshaft had to be replaced by dealer because of clicking noise. Despite these issues I really loved the car, great looking fabulous ride excellent highway gas mileage perfect car for a road trip. Despite my love for the car I have decided to get rid of because of my lack of trust in it."

"Sunroof rattles."

"My driver seat began squeaking when I was in it. The dealer replaced the seat frame and it solved the problem temporarily. After less than 3 months, the problem resurfaced."

"very annoying rattles after some body repairs and the Hyundai services are not making much efforts to solve the issue."

"Rattles coming from rear. Possibly sun screen mechanism or panoramic roof mechanism. Local dealership unable or unwilling to spend time to diagnose. While I like the vehicle, the service at local dealership is greatly insufficient."

"The sunroof isn't functioning properly. It started making a strange noise. this has caused the sunroof not to close. I took it to the dealer and he quoted me a huge price to look at it. I told him that it had to be a defect. the roof of the car has buckled."

"Front passenger door squeaked when opened. Problem required sending car to body shop to have re-enforcement of frame column"

"Brake pedal squeaks when removing foot Sunroof squeaked"

"Rattle in right front dash"

"Sunroof rattled"

"Moonroof rattles and could not be fixed so far"

"Vehicle has had a squeak in the overhead area on the passenger side near the track of the sun roof"

"two rattles, currently being serviced"

"I believe the sun rook squeeks and rattles when the car is cold, so early am amd night. When I bring ity to the dealer they leave it in the sun and the heat corrects it. I can get no satisfaction from the dealer"

"Apparently a model wide problem with creaks and squeaks , noises from the panoramic sunroof which " I'm sorry sir but there is nothing we can do to stop or fix the noises you hear ",,,, this is a problem with the instability that a large hole in the roof portion of the car causes and creates torsional weakness and therefore the sunroof frame moves and creaks. ". " there is nothing Hyundai can do to fix this ""

"SUNROOF WAS RATTLING. THEY ACKNOWLEDGED IT'S A COMMON PROBLEM AND FIXED IT. SUGGESTED IT MAY RETURN AT WHICH TIME THEY'D HAVE TO REPLACE THE WHOLE SUNROOF"

"Plastic on plastic noise in the sunroof. Brought to deal twice could not fix.The Third time they discovered that the sunroof glass was defective and have ordered the part. the car has been out of service for 10 days and the dealer has provided a loan"

"A rattle from the retractable sun roof. Took car to their service department in the first week ( they gave me a loaner car to drive) and they replaced the sunroof and no more noise"

"Moonroof rattles"

"Consistent rattle in the sunroof. Should not happen on a "luxury" car"

"Started six months ago. Happens when driving above 64 mph. It sounds like there is a very loud vibration in the passenger side dash, but the dealer says it is caused by the seam between two pieces of glass in the roof. Because it is glass, it is not covered on the platinum warranty that I paid extra for."

"I am unable to locate source of wind noise while driving at higher speeds."