2018 Hyundai Kona Owner Satisfaction - Consumer Reports
The Kona is playful and inexpensive, making it one of the more appealing subcompact SUVs. Its snazzy styling helps it stand out from some of its more drab rivals, and its smart packing creates quite a bit of versatility despite its compact proportions. Its responsive handling and sharp reflexes make the Kona much more enjoyable to drive than either the Chevrolet Trax or Honda HR-V, two of the Kona’s main competitors.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"styling"

Lydia A., NY (2018 Hyundai Kona)

"normal handling is excellent, but if in ECO mode and need quick acceleration sometimes it hesitates before delivering pawer which can be disconcerting at times. Merging power and response is lagging so have to floor it to get the responsiveness I want."

Peter D., ON (2018 Hyundai Kona)

"DRIVES LIKE A DREAM"

Anonymous, PA (2018 Hyundai Kona)

"Turbo engine is very responsive"

Anonymous, FL (2018 Hyundai Kona)

"Sport mode has a lot of pickup"

Anonymous, AL (2018 Hyundai Kona)

"Driving it is akin to driving a go cart. In sport mode, it is very responsive and even in normal mode it is a ton of fun. It is good off the line and we love the blind spot indicator."

Tom M., CO (2018 Hyundai Kona)

"I was a little concerned about the variable transmission with regards to acceleration but my worries were baseless. The Kona has plenty of zip and it handles much more like a car than an SUV."

Wayne T., IL (2018 Hyundai Kona)

"Really like the car, handles very well for an SUV. Would like a little more power when going up a hill. It is fine from a stop light."

Anonymous, CA (2018 Hyundai Kona)

"I WAS MOST IMPRESSED WITH IT'S QUIET CABIN AND THE VERY TIGHT TURNING RADIUS IT HAS. IT CAN TURN IN A VERY SMALL SPACE MUCH MORE SO THAN MY LAST HYUNDAI."

Anonymous, FL (2018 Hyundai Kona)

"The Kona 1.6 turbo is extremely peppy and handles very well. Fun to drive."

Donald B., ON (2018 Hyundai Kona)

"The 1.6 L Turbo is very nice engine with 175 hp and nearly 195 lb-ft of torque. It has a 7 speed dual-clutch transmission. The handling is very good and it is a lot of fun to drive. The 0 to 60 time is about 6.6 seconds."

Brian W., TX (2018 Hyundai Kona)

"handling and acceleration is first rate...no other vehicle in its class can compare"

Anonymous, PA (2018 Hyundai Kona)

"It's fun to drive. The safety features alerting me to drive carefully are a plus. It has a turbo engine which allows me out of tight spots easily."

Mary B., NY (2018 Hyundai Kona)

"The handling is wonderful but unless I have it in sport mode the acceleration is a bit slower than I am used to."

Anonymous, CT (2018 Hyundai Kona)

"It doesn't have the pickup I would like. Even when the accelerator is pressed to the floor it lacks the pickup. My 2008 elantra has more pickup."

Wendy S., NC (2018 Hyundai Kona)

"Acceleration"

Anonymous, DE (2018 Hyundai Kona)

"Compared to similar cars I test drove, the Kona is fun to drive and has some zip. Really struggles to accelerate on hills though."

Jessica T., MA (2018 Hyundai Kona)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Driver seat is fine. Have a problem with the passenger seat. It is to low and does not have a height adjustment. Suggest a height adjustment be added."

Anonymous, CA (2018 Hyundai Kona)

"Good ability to adjust"

Anonymous, UT (2018 Hyundai Kona)

"I appreciate the height of the passenger seat - sitting into the car allows for a pivot movement rather than lowering and pulling up to exit the vehicle. This is helpful for older individuals."

Anonymous, MA (2018 Hyundai Kona)

"Performance is top grade...1.6 turbo is well suited for the size of the vehicle"

Anonymous, PA (2018 Hyundai Kona)

"I have a bad back, and the Hyundai’s I tried were the ONLY cars in my price range that were really comfortable for me. The ride isn’t super smooth, but that’s typical for cars of this size, so no complaints."

Jessica T., MA (2018 Hyundai Kona)

"Seats are comfortable but can hear road noise."

Mary C., NV (2018 Hyundai Kona)

"For such a small vehicle, the ride and the noise level is great. It's one of the things that sold us on this vehicle."

Wayne T., IL (2018 Hyundai Kona)

"for a relatively short car the Kona has an extremely compliant ride - the standard SE seats are very comfortable and the noise level is quite low. the car is very sure-footed over large and small bumps."

Ken B., NY (2018 Hyundai Kona)

"It is a very nice car but it is a bit noisier than I realized. Also the ride is not as smooth as I hoped. My last car was a Subaru Legacy with turbo so this little car takes getting used to in comparison."

Anonymous, CT (2018 Hyundai Kona)

"Powerful turbo 4. Great ride. High quality materials. Fit and finish matches the finest in it's class."

Anonymous, AZ (2018 Hyundai Kona)

"CAR RIDES HARD [TRUCK LIKE] AND IS NOT A QUIET CAR FROM OUTSIDE NOISE"

Anonymous, NY (2018 Hyundai Kona)

"It is actually my wife's car. She highly values the ease of entry and exit as well as the seat and ride comfort."

Anonymous, CA (2018 Hyundai Kona)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"This car is an outstanding value for the price. Like the BMW it was purchased at the low TruCar price. The fully loaded Kona Ultimate has outstanding standard features and pretty much all the state of the art safety features available on mych more expensive cars, including a heads-up display. CR really needs to test this remarkable car."

Anonymous, CA (2018 Hyundai Kona)

"I was pleased because I saved about $4,000 off the sticker price on a new 2018 model (the 2019 models will be out in a month or two.) I saved more than $3,000 off the rip-off price that TrueCar was showing me."

Brian W., TX (2018 Hyundai Kona)

"The Kona is packed with features that are found in higher priced autos. The acceleration surprised me since the engine is a 1.6 L with turbo."

Anonymous, NV (2018 Hyundai Kona)

"We feel the price was a somewhat high."

Anonymous, CA (2018 Hyundai Kona)

"our Kona is the base model - for 22000 the only thing missing on this car are heated seats. it has virtually everything you need in a small CUV vehicle including AWD. it is a much better value than anything from Ford or Chevy and with the 5/50,000 warranty it is a very compelling value"

Ken B., NY (2018 Hyundai Kona)

"I purchased the Kona to get more features for the price"

Mary C., NV (2018 Hyundai Kona)

"Overpriced. I’ve owned it a week and wish I’d never bought it."

Anonymous, UT (2018 Hyundai Kona)

"This car has so many extra features included in the price. It is a fancy car at base price."

Mary M., NY (2018 Hyundai Kona)

"compare to other makes and models, Kona is good value for the price."

Anonymous, BC (2018 Hyundai Kona)

"Simply put, more for your money."

Anonymous, AZ (2018 Hyundai Kona)

"I FEEL I GOT A LOT OF WHAT I WANTED AND NONE OF WHAT I DIDN'T WANT. THIS IS MY SECOND HYUNDAI. I WAS SO IMPRESSED WITH THE QUALITY I BOUGHT A NEW ONE. I HOPE TO GET THE SAME LONGEVITY AND QUALITY FROM MY NEW HYUNDAI KONA."

Anonymous, FL (2018 Hyundai Kona)

"Compared to other brands the Kona Ultimate had many more safety features for the money."

Donald B., ON (2018 Hyundai Kona)

Would you buy this car again?

2018 vehicles
Audi Q3
BMW X1
BMW X2
Buick Encore
Chevrolet Trax
Ford EcoSport
Honda HR-V
Hyundai Kona
Jeep Renegade
Mercedes-Benz GLA
Mini Cooper Countryman
Nissan Rogue Sport
Subaru Crosstrek
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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