2020 Hyundai Santa Fe Reviews, Ratings, Prices - Consumer Reports
2020
New 2022
Used 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

Hyundai Santa Fe

Unlock Ratings
The Santa Fe is a compelling midsized SUV. It slots above Hyundai’s Tucson and competes with the likes of the Ford Edge and Nissan Murano, but it is priced close to some top-trim versions of compact SUVs such as the Honda CR-V, which can make it a bargain. We like its size, safety features, and handling, but buyers should skip the more expensive turbo engine because of its uneven acceleration.
Alerts
There is 1 recall on this vehicle. Learn More.
2020
New 2022
Used 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

Hyundai Santa Fe

Reliability
See All
Owner Satisfaction
See All
Crash and Rollover Tests
IIHS Front Moderate Overlap Good
IIHS Front Small Overlap, Driver Good
IIHS Side Crash Good
NHTSA Frontal-Crash, Driver
NHTSA Frontal-Crash, Passenger
See All

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
NA
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
View all Reliability
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
NA
2006
NA
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
View all Owner Satisfaction
Safety Equipment
ABS standard from 2005. Side air bags standard from 2003. Head protection air bags and ESC standard from 2007. FCW and AEB standard from 2021.
Road Test

The Santa Fe is a compelling midsized SUV. It slots above Hyundai’s Tucson and competes with the likes of the Ford Edge and Nissan Murano, but it is priced close to some top-trim versions of compact SUVs such as the Honda CR-V, which can make it a bargain. We like its size, safety features, and handling, but buyers should skip the more expensive turbo engine because of its uneven acceleration.

It’s available with a 2.4-liter four-cylinder engine or an uplevel 2.0-liter turbocharged four-cylinder. The 2.4-liter is smooth and provides a predictable power delivery, while the optional turbo engine delivers plenty of power, but it comes in bursts, unexpectedly hesitating or launching the SUV forward. We measured 21 mpg overall with the turbo we tested, which doesn’t stand out in the class.

Seating
2 front, 3 rear
Drive Wheels
AWD, Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 2-liter 4 turbo (235 hp)
  • 2.4-liter 4 (185 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Hyundai Santa Fe owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Camera issue as it related to have the vehicle steer straight"

Anonymous, NV (2020 Hyundai Santa Fe Ultimate 2.0-L 4 Cyl turbo)

"Car was pulling to the left when acceleration. Dealer said it was torque steering, but it needed an alignment, left rear wheel out of alignment.Resolved at the dealer after 1 month driving."

Anonymous, IL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)
Wheel balance

"Noticed a slight bumpy ride. Dealer balanced tres and corrected the problem."

Anonymous, IL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"It leaks rain from the sun roof directly on the steering wheel. Driver side window makes a hissing noise every time the blower is in use. This includes low fan speed."

Anonymous, IL (2020 Hyundai Santa Fe Limited Unsure)
Squeaks or rattles

"Part in sunroof (highliner) was loose from time vehicle was delivered. Caused rattle. Dealer repaired."

Anonymous, (2020 Hyundai Santa Fe Unsure 2.4-L 4 Cyl)
Wind noise

"In hi wind conditions there is noise from the front door windows."

Anonymous, IL (2020 Hyundai Santa Fe Limited Unsure)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

"The car was 6 days old when it had to be towed to the dealer.The dash lights and steering were affected"

Anonymous, (2020 Hyundai Santa Fe SEL 2.4-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Turbo or supercharger

"Terrible Turbo Lag on quick acceleration. A VERY serious safety issue when pulling onto highway with fast moving traffic."

Anonymous, FL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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