2012 Hyundai Tucson Reliability - Consumer Reports
The Tucson handles responsively and securely. Its civilized powertrain yields good fuel economy. The Hyundai also has a reasonably spacious and well-trimmed interior with easy-to-use controls. However, a stiff ride and pronounced road noise take away from the driving experience. Further, the swoopy styling robs cargo space and inhibits the view to the rear.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Tucson will be much more reliable than the average new car. This prediction is based on data from 2022 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2012 Hyundai Tucson has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
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POTENTIAL TROUBLE SPOTS
Engine Major
NA
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Engine Minor
NA
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Engine Cooling
NA
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Transmission Major
NA
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NA
NA
NA
NA
NA
Transmission Minor
NA
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Drive System
NA
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Fuel System
NA
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NA
NA
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NA
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Electric System
NA
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NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
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Suspension
NA
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Brakes
NA
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Exhaust
NA
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Paint/Trim
NA
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NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
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NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Hyundai Tucson owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"Apple iPhone4 causes system to freeze, unable to use all entertainment features without removing phone from paired device list. System performed nominally after phone removal. Hyundai provide no support to problem as unit was 20 days out of warrant"

Stephen M., CA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Display screen would not allow entry into the navigaton system. It also made the clock display unavailable since it gets the time from the GPS system. The estimate for replacement of the system was over $2500. Fortunately the dealer covered the re"

Anonymous, LA (2012 Hyundai Tucson 2.4-L 4 Cyl)
In-dash navigation system (GPS)

"Related to problem already reported"

Anonymous, LA (2012 Hyundai Tucson 2.4-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"The problem started when we picked the car up new and exists to this day. In Hyundai's defense, my wife never wanted to take it in for the dealer to fix when it was under warranty."

Anonymous, IN (2012 Hyundai Tucson GL 2.4-L 4 Cyl)

"Just doesn't work anymore. Maybe the car systems needs to be updated and I don't know how to do it."

Anonymous, VA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"It doesn't stay paired with my phone and it frequently has "too many paired phones & I need to delete one" before reconnecting mine. I seldom use this feature any more. I haven't paired any other phone but mine. Maybe I tried to pair it too many tim"

Katherine G., WA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Bluetooth regularly 'forgets' about the phone and the Bluetooth has to be re-programmed to recognize the phone"

Anonymous, MB (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Bluetooth system no longer recognizes any phone parings or bluetood connections. Not under warrantly. Dealer said they would have to replace entire audio system at $800"

Anonymous, MN (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Radio

"Radio reception was poor. We replaced the head unit for an aftermarket model and now we can get the FM stations that everybody else gets."

Anonymous, TN (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

"The radio unit failed. It was repaired at no cost"

Russ C., CA (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

"Radio stopped working and the vehicle had to be taken to the dealer who ultimately only pressed a tiny 'reset' button on the dash to get the radio to function again"

Anonymous, MB (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"The volume control on the steering hub sometimes causes the radio to change channels rather than volume."

John S., NY (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Wheel speed sensor! Now the problem Has started again."

Anonymous, MN (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Calipers

"Left rear caliper seized up while driving at about 79000 miles. Shop said that the caliper seized due to corrosion. Both sides were replaced."

Anonymous, MA (2012 Hyundai Tucson GL 2.4-L 4 Cyl)

"A bolt holding the right rear calipers in place backed out and the calipers fell off, severed the fluid line. Fluid drained from the brake system and brakes ceased to function. Stopped the car with parking brake."

John S., NY (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Normal routine brake wear

"Rear pads wore out at about 100,000 kilometres and I replaced these myself."

Anonymous, MB (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Brake Pads had to be replaced before 60,000 km"

Anonymous, BC (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Premature brake wear

"The front pads had to be replaced at 41000 miles and the rotors "turned". I have never had a vehicle brakes wear this quickly"

Darryl W., WA (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Rotors

"Not a problem per se; had to replace front rotors and pads, turned rear rotors plus new pads"

Anonymous, ON (2012 Hyundai Tucson GL 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"The neutral sensor required replacement"

Anonymous, AB (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Rough shifting

"When moving along at slow speed (5-10mph), very hard shifts occur occasionally"

Anonymous, TN (2012 Hyundai Tucson)
Slipping transmission

"Intermittently the transmission will not upshift, especially when rapidly accelerating. You have to back off of the accelerator to let the transmission "catch up" before it will upshift. This does not happen all of the time but I cannot discern a pattern to this behavior."

Anonymous, MA (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Transmission computer

"Transmission is programed to shift too early causing a loss of power at low rpm. This causes the transmission to down shift far too often"

Anonymous, TN (2012 Hyundai Tucson)
Transmission leaks

"Related to previously discussed transmission replacement."

Anonymous, TX (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Transmission sensor or solenoid

""shifting solenoid" problems. Hard shifting and sluggish. was told they may have to replace xmission if this replacement doesn't fix the problem"

Anonymous, CA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Leak in the coolant so there is no cold air."

Anonymous, BC (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"It went bad and had to be replaced. System has not cooled well since"

Breck C., AZ (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"a/c has not worked properly since purchase. Dealer has not found anything wrong a number of times"

Christopher M., IL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"A/C failed. Dealer replaced at no cost to us"

Anonymous, MI (2012 Hyundai Tucson 2.4-L 4 Cyl)

"It stopped producing cold air and I had to have it replaced"

Anonymous, TX (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Blower (fan) motor

"Automatically blows hot air regardless of setting--heat or a/c. A/C is extremely deficient."

Anonymous, GU (2012 Hyundai Tucson 2.4-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"Remote lock does not work and sets off car alarm. Brought to dealer a number of times but still no fix"

Anonymous, CA (2012 Hyundai Tucson 2.4-L 4 Cyl)
Body control module

"Power windows are all stopping, one by one."

Anonymous, AB (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Headlights

"car computer froze. Gauges headlights interior locks , all stopped working. Computer had to be refreshed. Not covered under warranty Hyundai quality control is inferior Even considering the 100,000 mile warranty Toyota or Honda cost of ownersh"

Robert M., MA (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Keyless entry

"Same issue. Entry doesnt work setting off alarm"

Anonymous, CA (2012 Hyundai Tucson 2.4-L 4 Cyl)

"Tailgate lock remains locked (impossible to open)"

Peter M., BC (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Wiper motor or washer

"The wiper motor in the back window was out when we bought the car. We have taken it back several times and it still doesn't work"

Robert D., UT (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Seems to get out of alignment too easily"

Robert M., FL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Ball joints

"they made noise. We took it to the dealer, and they fixed it"

Anonymous, ON (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Bushings

"multiple trips to fix"

William P., NJ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Shocks or struts

"More rough ride"

William P., NJ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Tie rods

"Wore prematurely and had to be replaced"

Robert M., FL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"The centre differential which directs torque to either or both the front and rear wheels failed. It was replaced by the dealer through the extended warranty which I had previously purchased."

Anonymous, MB (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"The all wheel drive assembly on the rear axel had to be replaced"

Anonymous, OR (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Driveshaft or axle

"- [x] Purchase vehicle December 2018 and initially thought it was an alignment issue however had vehicle alignment several times and problem with steering did not resolve and has become much worse. Now when I drive it feels like I'm turning the steering wheel in one direction but vehicle is driving at a slant. It feels like my back end is shifting to one side or the other. First dealer said it was pulling bc of electronic steering and I was just not used to electronic power steering, but I have driven other vehicles with electronic power steering. It's difficult to hold "center" without constant steering correction and veering left and right into other lanes almost causing accidents. No pull to any one side but continuous steering correction needed to hold lane. Even when I drive at freeway speeds by not over steering and relaxing my grip it still wanders left and right - [ ] Has been in shop about several time for pulling they said it was bad tires but tire shop inspected the tires which were new when I purchased and nothing was wrong with tires. Another dealer said that it was the crowning in road."

Anonymous, GA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"entire drive shaft had to be replaced. Mfg had service bulletins addressing the problem since 2012, but did not perform a recall . Drive shaft bearings vibrated. fixed under warranty Note: 100000mile warranty is not transferable to any new owner"

Robert M., MA (2012 Hyundai Tucson GL 2.4-L 4 Cyl)
Stability control (ESC)

"The car went out of alignment in the first 3 months after we bought the car. We go through so many tires because the alignment goes out so often and they just can't get it fixed"

Robert D., UT (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Rattling inside tailgate. Screw came loose inside. Steering wheel leather began deteriorating. Hyundai would not cover under warranty"

Anonymous, MD (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"paint faded on roof racks, Hyundai refused to cover claiming it was not part of the car, service manager took racks off his vehicle and put them on mine"

Gary T., NJ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

"Fading on door panel...leather peeling off of steering wheel"

Charles E., CA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Two plastic parts faded and Hyundai wouldn't rpaint them"

Joseph R., FL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Vehicle would sputter when coming to a stop. Also, vehicle did not have any pickup climbing inclines. Was leaking transmission fluid (faulty gasket between engine and transmission.Local Hyundai dealership refused to perform work. Replaced transmission out of pocket. Never buying a Hyundai again. Recall notice came in after work was performed....did me no good."

Anonymous, TX (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

"Transmission was jumping constantly and would erratically stop the engine, especially when coming to a stop. Would spurt while driving at low speeds. Hyundai dealership said they would not honor 100,000 powertrain warranty since we bought the vehicle used (even though it had only 1 previous owner). Paid out of pocket to replaced the transmission - so far car is driving okay. Will NEVER buy a Hyundai again."

Anonymous, TX (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

"Transmission had severe internal failure under warranty"

Anonymous, AZ (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"It is appalling to me that an SUV, intended for outdoor use is so leaky. We continue to have water leaks and mouse entry like a sieve. Have never experienced that in another car."

Anonymous, CT (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"sun roof does always seal correctly, and water goes between the outer and inner layer"

Kevin K., NJ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)
Squeaks or rattles

"The Front drive shaft carraige rattled when you hit any uneven pavement. was very pronounced. Was addressed though under warranty"

Frank R., ON (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"engine died and needed to be replaced. it was unable to be rebuilt"

Linda B., NY (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

"Engine failed 700 miles from home, was towed to Long Hyundai in Chattanooga, Tenn where it was for 2 months. Hyundai replaced the engine, paid for the rental car and kept my informed. They had to order a replacement engine, which is why it took so long"

Anonymous, FL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"It was 4 years old and since Florida is so hot, decided the smart thing to do was replace the battery, to avoid any problems"

Anonymous, FL (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Starter

"Starter won't start. Have to jiggle the bar. Only happened a couple of times"

Anonymous, IL (2012 Hyundai Tucson GL 2.4-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"Sunroof would open but not close all the way"

Anonymous, NY (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)
Tailgate, hatch or trunk

"Screw came loose inside panel. Dealer fixed"

Anonymous, MD (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Muffler

"on 2nd muffler , muffler rusts. need new one again. which will be 3rd muffler in less than 3 years"

Gary T., NJ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"It was under warranty and was fixed quickly"

Anonymous, AZ (2012 Hyundai Tucson GLS 2.4-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"cost $1400 to fix a fuel system issue not covered by warranty"

Anonymous, CA (2012 Hyundai Tucson Limited 2.4-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2012 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE AND ENGINE COOLING
Feb 05, 2019
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Summary:
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
What should you do:
Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V063000
Potential Number of Units Affected: 120000
AIR BAGS
May 13, 2014
An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Summary:
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
What should you do:
Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V245000
Potential Number of Units Affected: 137500
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