2019
New 2021
Used 2020 2019 2018 2017 2016 2015 2014

Infiniti QX50 Change Vehicle

Unlock Ratings
The Infiniti QX50 has an all-new, innovative engine and a roomy, quiet, and well-furnished interior. But the engine doesn’t provide the promised performance or fuel economy gains, and the controls are confusing to use, all of which combined to leave us underwhelmed. This SUV is the replacement for the EX, which was renamed the QX50 in 2014; It’s now a more competitive option among luxury compact SUVs.
Alerts
There are 2 recalls on this vehicle. Learn More.
2019
New 2021
Used 2020 2019 2018 2017 2016 2015 2014

Infiniti QX50

Reliability
See All
Owner Satisfaction
See All
Crash and Rollover Tests
IIHS Front Moderate Overlap Good
IIHS Front Small Overlap, Driver NA
IIHS Side Crash Good
NHTSA Frontal-Crash, Driver
NHTSA Frontal-Crash, Passenger
See All

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
NA
2015
NA
2016
NA
2017
2018
NA
2019
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
View all Reliability
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
NA
2015
NA
2016
2017
2018
NA
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
View all Owner Satisfaction
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The Infiniti QX50 has an all-new, innovative engine and a roomy, quiet, and well-furnished interior. But the engine doesn’t provide the promised performance or fuel economy gains, and the controls are confusing to use, all of which combined to leave us underwhelmed.

This SUV is the replacement for the EX, which was renamed the QX50 in 2014; It’s now a more competitive option among luxury compact SUVs.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • CVT
Engines Available
  • 2-liter 4 turbo (268 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Infiniti QX50 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Car was recalled. Dealer fixed."

Anonymous, PA (2019 Infiniti QX50 Unsure 2.0-L 4 Cyl turbo)
Display screen freezes up

"When I made a Bluetooth phone call through the car, I was unable to hang up and both screens froze. I had to do a computer reset and all was fine until the next call. I took the car to the dealer and once again they were familiar with the problem. They did a software update and all has been fine since."

Anonymous, NL (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)

"Radio and screen freezes, does not allow me to turn it on or off and it will only play the last station it was on."

Kevin O., FL (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)

"I was in Dallas when it happened so I took it to the dealership. They fixed the problem and I've had no more problems with it."

Anonymous, (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)
Display screen goes blank

"The display randomly freezes or goes blank."

Patrick S., OH (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"Screen goes blank. Front camera randomly turns on and get various error messages / lights"

Anonymous, NE (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"The control screen went completely blank, the music stations still played but couldn't be changed, and GPS still worked, but a location could be chosen. Was more incontinent, and restarting the car, or sometimes just turning the radio on/off, would fix the issues. More inconvenience then actual problem."

Anonymous, CA (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"It was last week and has only done it once. When I started the car up the following day it came back on."

Anonymous, (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)
Hardware replacement

"The GPS kept switching screens"

Anonymous, FL (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)
In-dash navigation system (GPS)

"When driving the car a lot of functions are disabled this is understandable except the passenger should still be able to program the gps."

Anonymous, ME (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"When the screen has problems, the phone will not connect or operate."

Patrick S., OH (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"I am unable to fully interface with my iPhone because the Infiniti system cannot interface with the email and other functions. The QX50 does not have Apple CarPlay"

Anonymous, ME (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)
Radio

"Doesn’t work sometimes when car is started. Must turn off car & restart to get it to work"

Stephen K., MD (2019 Infiniti QX50 2.0-L 4 Cyl turbo)

"The audio system shuts itself off and doesn’t come back on until it feels like it."

Anonymous, AZ (2019 Infiniti QX50 2.0-L 4 Cyl turbo)
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Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"this system randomly deactivates when driving. dealer still is unable to solve this problem. frustrating to say the least."

Anonymous, MB (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"Car shut down and I had to pull over. It was to me either a software or sensor problem. I reset the computer and was able to continue. When I went to the dealer they knew of the problem and downloaded a software update and I have not had the problem since."

Anonymous, NL (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)

"When purchased the airbag light was on. It took the dealer 6 weeks to get the parts and make the repairs"

Anonymous, (2019 Infiniti QX50 Unsure 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The rear lift gate stopped working in the up position. One of the arms that lets it go up and down broke and had to be replaced. It was repaired under warranty, but had to be towed (no cost, but took a while to set up) and I was without a car for a day, which really was less time than I anticipated."

Anonymous, NY (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

"Back seat door drivers side Lock not working"

Anonymous, TN (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Heated or cooled seats

"Driver's seat was unable to go forward and back. Took over four months for a replacement."

Anonymous, ON (2019 Infiniti QX50 Pure 2.0-L 4 Cyl turbo)
Keyless entry

"It does not always work, you may have to pull the key out and push the button!!!"

Anonymous, (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"High level of road noise in the cabin. Alleviated somewhat when dealer added weatherstripping"

Anonymous, ON (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)
Wind noise

"The window on the driver side has quite a bit of wind noise."

Judy S., TX (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

"Persistent cold air draft at feet of th driver during cold weather"

Anonymous, ON (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"A fuel injector failed and had to be replaced. The vehicle was only a year old. Every time the vehicle backs down an incline (driveway)the suspension creaks."

Anonymous, OR (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Only Infiniti can do an alignment on the vahicle."

Anonymous, OR (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"paint bubbling and peeling on rear bumper assembly. cracking and peeling on rooftop adjacent to rails...due to improper dealer prep"

Anonymous, FL (2019 Infiniti QX50 Luxe 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"The vehicle is hard to get into neutral! I will not take this vehicle through any car wash tunnels that require a shift to neutral!!!!"

Anonymous, (2019 Infiniti QX50 Essential 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

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