In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"At times would disconnect and not be available for hours or even days. Would not allow connection when car was in motion"
Anonymous A., WI (2023 Jeep Grand Cherokee L Limited 3.6-L V6)"happens all the time. Screen freezes and gets warm to the touch and/or goes black. After several attempts to turn the car off and on there is no rhyme or reason to why it starts working again. The temp is NOT normal of the center console. I've taking it in several times and they say you can't fix it."
Anonymous, MI (2023 Jeep Grand Cherokee L Limited 5.7-L V8)"The display will randomly freeze requiring turning the display off and on"
Anonymous, MO (2023 Jeep Grand Cherokee L Overland 3.6-L V6)""Since we've owned the vehicle, the screen freezes intermittently, causing all functions to be useless (radio, backup camera, all phone connection features). Also a bit unrelated is the very poor voice command features (doesn't understand or doesn't follow basic voice commands, and trying to give a voice command sometimes freezes up the computer altogether for a short time)""
Anonymous, CO (2023 Jeep Grand Cherokee L Limited 3.6-L V6)""Screen would go blank when backing up, change to a different display for no reason at all, message that I couldn't change radio volume when car was in motion, loose connection with Apple Carplay (sometimes for days at a time), change from radio display to navagation display for no apparent reason, allow paddle to downshift but then not upshift, change instrumentation from one display to another without any input from driver.""
Anonymous A., WI (2023 Jeep Grand Cherokee L Limited 3.6-L V6)"Display screen is often rebooting itself which causes a loss of all display functions including car play and the radio."
Anonymous, NJ (2023 Jeep Grand Cherokee L Limited Unsure)"Basic audio file types are no longer supported. Favorites storage capacity is very limited"
Anonymous, IL (2023 Jeep Grand Cherokee L Summit 3.6-L V6)"When we were driving home from vacation and the system kept trying to do over the air updates for the system. It kept failing. We had to take it into the dealer to have them physically update the system with was 7 updates behind."
Anonymous, MO (2023 Jeep Grand Cherokee L Overland 3.6-L V6)""Since we've had this car, it intermittently either fails to pair with Bluetooth and Android Auto, or "hijacks" my phone (can't use my phone at all unless I turn off the car to force a disconnect)""
Anonymous, CO (2023 Jeep Grand Cherokee L Limited 3.6-L V6)"The screen behind the drivers seat does not work"
Anonymous, MN (2023 Jeep Grand Cherokee L Overland 5.7-L V8)
""Disconnects when the car is turned off for a rest stop , then when the car is restarted, the car play will not connect.""
Anonymous, NJ (2023 Jeep Grand Cherokee L Limited Unsure)