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This version of the Grand Cherokee is cramped and noisy. It also lacks comfort and agility. Handling is unimpressive, though secure. Off-road, however, the Grand Cherokee shines.
Alerts
There are 14 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
2005
2006
2007
2008
2009
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Head protection air bags available from 2002, standard from 2007. ESC available in 2005, standard from 2006.
Road Test

This version of the Grand Cherokee is cramped and noisy. It also lacks comfort and agility. Handling is unimpressive, though secure. Off-road, however, the Grand Cherokee shines.

Seating
2 front, 3 rear
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 5-speed Automatic
  • 4-speed Automatic
Engines Available
  • 4-liter 6 (195 hp)
  • 4.7-liter V8 (235 hp)
  • 4.7-liter V8 (265 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2004 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

“The panel door that let's in outside air is broken. As a result, whatever temperature it is outside rushes in under the dash on the passenger side. Very expensive to fix due to labor to pull out the dashboard to fix”

Anonymous, WA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The doors controlling airflow throw the system have a tendency to break at the hinges. This s a very expensive fix since it involves removing the dashboard. This has happened on two doors”

Anonymous, MT (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Blend doors/Recirc replacement. remove dash $900”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The mixing box on this car keeps breaking and not working correctly. Blows out heat on one side of the car and cold air on the other in an inconsistent manner”

Karl S., CT (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“all blown air comes out of the defroster duct only. Selector switch will not change this”

Anonymous, NJ (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“The AC and heat work, but only if the fan is on "high"”

Elizabeth W., NY (2004 Jeep Grand Cherokee Unsure 4.7-L V8)

“air flow director broke free and flaps when fan is on. loud and annoying”

Andrew N., KY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“It went out and is still causing me problems”

Barbara S., IL (2004 Jeep Grand Cherokee Limited Unsure)

“It quit working also. The blower resister melted the ground wire. This was on automatic climate control'”

Anonymous, OH (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The air exchange module has failed twice and the power window regulator has failed twice”

Anonymous, NJ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Fan and a/c go off without warning. hitting face of unit restarts ac”

Anonymous, FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Evaporator

“evaporator is leaking and it's no easy to repair”

Anonymous, FL (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“Evaporator is located in a location that requires the complete removal of the dash. Very expensive to install a 60 dollar component”

Butch C., SC (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“drivers side seat heater failed”

William B., IL (2004 Jeep Grand Cherokee Overland 4.7-L V8)
Heater system

“The heater does not work”

Pamela P., FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Poor heating and cooling system. Does not produce cold or hot air at Temps needed during outside temp extremes. Heater core replaced and coolant charged with no change”

Gary G., PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“hose(s) from the enine aea slipped off and had to be fixed. Three of 4 actuators (?) needed replaced/repaired. All is well now”

Anonymous, AZ (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The heater core failed. Elected to replace both it and the evaporative coil. My son is a Chrysler auto technician, so I flew him out to my home and he did the work for free in my garage!”

Anonymous, CA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“The doors that let air in from the outside broke. Air from the outside streams into the passenger side regardless of temperature controls. Repair included taking the front dash out replacing the air doors and gear mechanism and replacing dash. Cos”

Anonymous, WV (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Mixing box blows hot and cold air at the same time”

Karl S., CT (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“evaporator leak's”

Anonymous, FL (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“Recharged twice, no leak detectable & compressor doesn't cool well”

Gary D., FL (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“Heater core leaking into xabin”

Gary G., PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“First A/C problem since purchase--11 years. Checked for leaks, found none, refilled refrigerant, and everything working fine”

William S., VA (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“I finally fixed my leak with AC Pro Professional Formula Refrigerant kit from walmart. Sealed and still charged from last year. Dealer pumped dyes and could never find the problem”

Robert K., NJ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“water drips onto passenger side floorboard”

Anonymous, AL (2004 Jeep Grand Cherokee Unsure 4.7-L V8)
Electrical failure

“Two window motors have failed, Radio/navigation works intermittently, HVAC controls are inconsistent”

Anonymous, ID (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

“left turn signal stopped working . a broken wire connection behind the fuse panel under the dash board was repaired. then a month later the flasher control module failed and was replaced”

Anonymous, IN (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“Turn signals do not work after it rains”

Pamela P., FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“replaced rear brake light because of corroded socket”

Anonymous, MA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“Tail/rear brakelight assembly went bad on one side and now has gone bad on the other. We see many of the same model Jeep with rear brakelights out and believe there is a defect in the rear light assembly. To correct, I had to replace the whole rear l”

David H., GA (2004 Jeep Grand Cherokee Unsure 4.0-L 6 Cyl)

“L. turn signal not working, thought it was bad bulb, service said bulb not burned out, but intermittent, several months later same problem with R turn signal. took it back replaced L bulb, burned out told no problem with R, next day intermittently wo”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Right rear break light has a short in the wiring that can't be fixed. Dealership keeps thinking it's a lightbulb problem but it's a wiring issue”

Dana T., GA (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)
Heated or cooled seats

“This was recalled earlier and replaced. However, the replacement has never worked correctly. It goes on and off by itself and is too hot. Craft Jeep has given no satisfaction on resolving the issue”

Harold S., VA (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“Wiring harness in driver-side door prone to broken wires, which control interior lighting, power windows, and power door locks”

Anonymous, SD (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“Tail lights connected to the dashboard lights and other lights inside nothing works”

Anonymous, MI (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“wiring in both left and right front doors cracked and broke leaving power windows, locks not functioning and causing interior lights to stay on draining the battery. This is a known problem in this series of vehicles from 1999 thru 2004”

George B., NY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“The wiring inside the driver door became disconnected and affected the interior lights and the locking system”

Anonymous, ON (2004 Jeep Grand Cherokee Limited Unsure)

“The wiring harness between the driver door and the vehicle broke and had to be replaced. This was a faulty design. It controlled the power windows and locks as well as affected the interior lights”

Anonymous, AK (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Break in wire harness”

Anonymous, ME (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Wiring harness that goes to window on the drivers side had to be replaced”

Genia A., OK (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Interior lights would not shut off and driver side window would not work - caused by a short in the electric harness to the door panel”

Anonymous, VA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“discussed previously”

George B., NY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“had bad stop light socket on passenger side”

Lawrence K., OH (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“wires that run through door from dashboard area get pinched and eventually break”

Anonymous, AL (2004 Jeep Grand Cherokee Unsure 4.7-L V8)

“Spent several $100 on new keyless remotes and neither worked any better”

Anonymous, VA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“THE PRESSURE MONITOR DOES NOT RECORD PROPERLY / ACCURATELY”

Anonymous, PA (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Warning lights

“My turn signals would only work occasionally. This is a known issue with a "crack" in the solder that makes the connection on the flasher relay--part #4686094. Easily fixed by replacing the flasher relay”

Anonymous, CO (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“THE REAR WIPER STILL WORKS ,BUT THE SPLINES ARE WORN OFF! THE COST IS $400.00 DOLLARS TO REPLACE THE MOTOR WHICH IS STILL GOOD! POOR DESIGN!”

Anonymous, PA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

“The lines had rusted out”

James S., PA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Since I've owned my Jeep, the front Calipers have been replaced on both left and right side. I do believe they used aftermarket parts, even the dealership. The dealership did one of the bad calipers and one week after the year warranty, the part brok”

Robert K., NJ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Replaced both front calipers. The original calipers were replaced one year ago. A year later - they needed replaced again”

Dan P., OH (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Parking brake

“Had to be replaced”

Anonymous, SC (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“New shoes were install for the parking brake & couldn't adjust them to work properly. Spoke with a couple mechanics & was told these keeps are know for this issue due to the design (the parking brake is in the rotor for the rear brakes)”

Anonymous, ME (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“have had to replace brakes 5 times since owning it”

Anonymous, WA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Had to replace rotors twice”

Russell J., VA (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“Could be a caliper problem. Replaced rotors 4 times, last two times w/expensive slotted (for cooling)rotors. We have 2 jeeps & love them both, except for the brake issues. Have the same problem on my 95 GC, but only after they recalled the front roto”

Anonymous, WA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Normal wear”

John O., NC (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Warped rotors”

Anonymous, WA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“noticed steering wheel jitter when normal braking, rotor warpage caused, rotor machining cured problem”

L F., CO (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“car shakes upon braking from high speeds. Fixed same problem 11,000 miles ago”

Billy S., KY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“rattling noise”

Anonymous, IL (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Breaks have a grinding noise when you back up in the AM”

Anonymous, NY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Jeep has need for brakes, usually front, every 15-20,000 miles”

Lawrence K., OH (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“The disk brakes wear out more quickly than most cars braking systems”

Anonymous, PA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“BRAKE PADS WORE OUT DE TO GENERAL, NORMAL USGE”

Barry H., GA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Regular brake failure

“Vacuum connection to brake power booster came disconnected. Was extremely difficult to stop car without power booster. Could easily have been an accident”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Brakes fail without warning, then come back. master cylinder and brakes have been replaced without fixing the problem”

Anonymous, FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“The engine codes do not indicate the problem. It surges and the gas mileage has fallen a lot”

Anonymous, KS (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Minor knocking”

Charles S., PA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Fuel leaks

“fuel rail was leaking”

Anonymous, NY (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“The question is, where hasnt it leaked from? Every other oil change i've had to fix a leak, whether from the head gasket, rear main seal, or even just the oil pan, this thing leaks... a lot”

Anonymous, WA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“I can smell oil after a long drive. I think it's leaking from the valve covers”

Anonymous, IA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“The seals on the differential (rear axle) are leaking”

Anonymous, SD (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“Leaks in 3 locations even tho seals were replaced 2x”

R M., FL (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Rear main leak. Dealership attempted fix ~12 months ago, but the leak wasn't fixed”

Bret F., VA (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“gasket leak”

Anonymous, MO (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Valve cover gaskets”

Anonymous, GA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The radiator leaked and had to be replaced. More recently I have oil leaks that need to be tended to like gaskets, etc”

Neil C., MA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“rear main seal leak was repaired”

Anonymous, GA (2004 Jeep Grand Cherokee Unsure 4.7-L V8)

“Major gasket repairs”

Cinthia R., FL (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“There was an oil leak at the back of the engine. So far replaced the valve cover gaskets and oil pan gasket. leak may be stopped”

Anonymous, OR (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“Previous owner replaced and never greased the lower ball joints, the grease fitting were removed after initial installation and never plugged or serviced after that”

Donna L., NY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Rt Front Ball Joint started leaking. Had to take to dealership to repair. Most expensive”

Anonymous, WV (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“when you take foot off gas, the car pulls left. I have two 2004 jeeps..same on both”

Ken R., ON (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“Severe leak drained system, ruined power steering pump”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“leaks in the high pressure hose at the compression fitting”

Anonymous, CO (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“had to replace power steering pressure hose”

Anonymous, GA (2004 Jeep Grand Cherokee Unsure 4.7-L V8)
Power steering pumps and hoses

“Several different mechanics were unable to stop the leaking and make the new pumps work”

Anonymous, SC (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Leak at hose connection ruined power steering pump”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“the high pressure hose was leaking which I replaced. the power steering pump might need to be replaced soon. I flushed the fluid as I do every two years”

Anonymous, CO (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Front shocks were diagnosed after a lot of bad noise that seemed the front end was going to come off. The shocks were totally collapsed”

R M., FL (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“One was worn and allowed steering "sway." The other was replaced at the same time”

Anonymous, PA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“The car is 10 years old, so it is what it is. Fortunately a mechanic found the issue in a routine inspection so we could fix it before it caused us harm”

Anonymous, HI (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Cracked EVAP Hose”

Erik F., AZ (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“Warning icons are on. Repair shop is checking into it”

Anonymous, TX (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Climate control blend doors broke. Leak in the evaporative system. Water leak on the passenger side. Window regulators on both front doors broke. Four wheel drive will not engage in reverse making it impossible to back out of a sloped driveway”

Anonymous, OH (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The evaporator canister and bracket needed to be replaced. The bracket was mounded behind the rear bumper and was so corroded that the canister was dangling by its wires. There was no corrosion protection on the bracket so it just rotted away. Plus,”

Wallace V., PA (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Engine light was on indicating evaporative emissions system. $300 later light is off”

Anonymous, OR (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“the fuel cap has been replaced several times”

Anonymous, PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“Stopped working. Local mechanic replaced it”

John M., PA (2004 Jeep Grand Cherokee Overland 4.7-L V8)
Sensors (includes O2 or oxygen sensor)

“Check Engine light came on. Required O2 sensor replacement”

Ronald G., NY (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“Sensor are always malfunctioning. Which makes the "Check Engine" light come on”

Karrin H., PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“One sensor failed and was replaced, one indicated near-failure and was also replaced”

Anonymous, CA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“Had to spend major money to replace/repair car to pass emissions test”

Blackmon K., GA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“the check engine light has been constantly for a few years and cannot seem to figure out why”

Anonymous, PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“All four axle seals failed at the same time”

Eric S., MI (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Driveshaft removed to check for a noise noticed at 60 mph and above. Car is in the shop now for this problem, so results not known yet”

Carl A., NC (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Rear wheel bearing or seal failed, resulting in lubricant leak. This has happened twice. Otherwise the car has been quite trouble free, although I sometimes use it off road in 4 wheel drive low range”

Anonymous, AZ (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“The transmission failed and had to be rebuilt. Total cost was approximately $2800”

Gordon G., AZ (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Transfer case

“Terrible slop in driveline (xfer case) causes clunking and bumping when going from break to gas pedals”

Anonymous, PA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“Seals need replacing on transfer case”

Carl A., NC (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Developed a small leak”

Ted M., AZ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Had to have transfer case replaced”

Genia A., OK (2004 Jeep Grand Cherokee Overland 4.7-L V8)
Driveline vibration

“Front driveline was causing vibration on highway, needed rebuilding. $300”

Matt E., UT (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Differential

“Front pinion bearing was making noise so all bearings were replaced in the front differential”

Butch C., SC (2004 Jeep Grand Cherokee Overland 4.7-L V8)
CV joint

“leaking”

Anonymous, FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“Radiator replacement”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“The car has pronounced rattles that have persisted for years. I had to car in for service and they couldn't find them”

Anonymous, FL (2004 Jeep Grand Cherokee Unsure 4.0-L 6 Cyl)

“intermittent noises”

Anonymous, IL (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“When traveling at about 30 MPH over corrugated type pavement, there are thumping sounds from suspension”

Anonymous, GA (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“In the dash”

Anonymous, GA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Front axle seal, read axle ball bearing”

Anonymous, NY (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“Ferocious wind noise coming from the drivers door, caused by a sagging hinge. The door doesnot align correctly with the weather stripping. Quite loud at highway speed”

Anonymous, WA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“This is the noisiest car I have ever had, including going back to a 1953 Oldsmobile and 1950 Chevrolet”

Anonymous, FL (2004 Jeep Grand Cherokee Unsure 4.0-L 6 Cyl)

“Wind noise around doors or windows at highway speeds”

Anonymous, GA (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“The driver-side window howls at highway speedds”

M H., CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“Xmission would occasionally downshift harshly when coming off gas pedal. Would occur for week or two then stop occurring. This happened a total of three different times”

Anonymous, PA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“the shift from 1 to2 needs higher rpm and goes in with a clunk, this has been checked several times , no repairs recommended”

Anonymous, ON (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Major gasket repairs”

Cinthia R., FL (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“had to get a new oil pan on engine and transmission..paper thin, rusted through”

Ken R., ON (2004 Jeep Grand Cherokee Laredo 4.7-L V8)
Transmission sensor or solenoid

“Sensor's are always malfunctioning. Transmission is slipping”

Karrin H., PA (2004 Jeep Grand Cherokee Special Edition 4.0-L 6 Cyl)

“shifting servo not working properly. Issue came and went prior to fixing the problem”

Anonymous, FL (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Started out in second gear, shifting was rough. Dealer replaced sensor, problem solved!”

Anonymous, WA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Lost 1st gear and overdrive due to a solenoid failure during a road trip”

Anonymous, CA (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Cooling fan

“not an easy fix for this problem”

Anonymous, MO (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Radiator

“It is on its third radiator”

Anonymous, NJ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Total failure on the highway. Water and smoke everywhere”

Anonymous, MD (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“radiator failed”

Anonymous, TN (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“noticed could not get any heater heat, eng temp guage very low, problem cured by replacing eng thermostst. failure mode frozen OPEN”

L F., CO (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)
Water pump

“Replced water pump because it started leaking in Oct. 16. 12 years old, not to surprised it was going”

Donna L., NY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Water pump went out. Replaced for $70”

Matt E., UT (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“Valve guide failure, requiring a complete valve job”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Cylinder #3 exhaust valve rocker arm "ejected" and was lying loose in the top cyl head area - turns out that pressed in exhaust seat "dropping" or coming iloose is common on these aluminum head engines... extremely poor engineering or poor assembly techniques -- Chrysler ignores facts and will not warranty their crappy product. Found a repair 'trick' based on sound principles and apples it... problem fixed”

Jeff P., NM (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“cracked cylinder head causing water leak and overheating”

Anonymous, MO (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“One cylinder stopped ignighting properly, inspection showed a build up of crud in all the cylinders. All had to be repaired”

L C., OR (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Had to replace engine due to lifter problem”

Charles S., PA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Leaking head gasket allowed coolant to leak into #8 cylinder and caused CEL for engine misfire. Dealer recommended major cylinder head overhaul for both sides at about $2600. I tried Dura-Seal st $140 and for 2500 miles everything has been fine”

Jeff P., NM (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

“Required replacement. Battery continues to lose its starting charge too quickly”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)
Ignition switch

“The ignition switch is like a $20 part, but you need to take the entire engine out to replace the switch which will cost almost $3000. So, we had our local mechanic install a bypass switch. The result is that the check engine light stays on and we can't get a state inspection sticker. No idea what we will do now. This check engine light issue related to the sticker is stupid!”

A K., MA (2004 Jeep Grand Cherokee Special Edition 4.7-L V8)

“I had an on/off serious of problems getting the vehicle to start. The mechanics could not locate the problem until I suggested the problem might be in the starter. They replaced the starter and that solved all the problems. It seems to me the mechanics should have solved this problem not me”

William H., TX (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Car wound not start. Starter failed completely”

Anonymous, MD (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Starter failed”

Anonymous, TN (2004 Jeep Grand Cherokee Limited 4.7-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“In dash CD and tape player no longer functional. Put either in at your own risk because you may not get it back out”

Anonymous, WA (2004 Jeep Grand Cherokee Limited 4.7-L V8)
In-dash navigation system (GPS)

“System no longer is able to read the map DVD (I tried more than one to confirm), which renders the navigation system inoperable”

Keith P., CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)
Radio

“Light on radio went out”

Anonymous, MN (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“radio display screen no lights”

John D., WV (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Rear entertainment system (e.g., DVD player, rear screen)

“The CD/DVD multiple disc player drains the battery even when the ignition switch is off for no apparent reason”

Anonymous, MT (2004 Jeep Grand Cherokee Limited 4.7-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“Catalytic converter failure, at about 100,000 miles”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“went bad at 120000 miles”

John D., WV (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Exhaust manifold

“Three manifold studs broke”

Eric S., MI (2004 Jeep Grand Cherokee Overland 4.7-L V8)
Pipes

“Rusted out completely and may have been the cause of unspecified engine light on numerous occasions”

Harold S., VA (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“Second time rust on outside running rails”

Anonymous, NJ (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Hood and rear area bubbled up with rust”

Anonymous, MI (2004 Jeep Grand Cherokee Limited 4.0-L 6 Cyl)

“The original rock rails that were on the Jeep ($750.00 each sine to replace) were never rust proofed by Jeep. Over time, they rotted away with rust and had to be removed. It is curious that this rust/rottedness was not discovered until after the exte”

Wallace V., PA (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“Window Trim on doors is rusting and lifting away”

Anonymous, MI (2004 Jeep Grand Cherokee Overland 4.7-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Transmission was slipping and warning lights were appearing. A rebuild or replacement was recommended by my mechanic”

Anonymous, CO (2004 Jeep Grand Cherokee Laredo 4.7-L V8)

“Reverse gear complete failure. From my mechanic pointed to 2 other jeeps with the same problem. Total transmission replacement”

Andrew N., KY (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)

“Transmission started slipping, required a full rebuild”

Anonymous, CA (2004 Jeep Grand Cherokee Limited 4.7-L V8)

“Car just stopped shifting..only could drive forward no reverse”

Anonymous, MA (2004 Jeep Grand Cherokee Unsure 4.0-L 6 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

“Tailgate Hatch wiper motor burnt out”

Anonymous, MI (2004 Jeep Grand Cherokee Overland 4.7-L V8)

“power window failed”

Anonymous, OR (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
Seat controls - movement

“Driver's seat detached from floor board mount. Very faulty design”

Blackmon K., GA (2004 Jeep Grand Cherokee Laredo 4.0-L 6 Cyl)
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