Jeep Grand Cherokee

"air suspension compressor replaced twice"

"The left air strut was making popping noises over bumps. For over a year multiple dealers told me there was nothing wrong with it. They finally acknowledged and replaced it. The replacement took 3 additional trips to 2 different dealers to finally get it working correctly again. The 1st 2 trips were related to the front end drooping after sitting for 2 or more hours (air suspension leaking), the 3rd was related to the height adjustment feature not working. Trouble codes were present and the"

"The system made a horrible noise while driving and gave an error code. The dealer 'fixed' the problem but the error message was still showing up. They replaced half the air suspension, charged a hefty amount and the same issue happened again but without any further errors. I heard it depressurize and now the fix is twice the cost of the original repair. I haven't fixed It and there are no error messages but the air suspension no longer moves the car up and down"

"on board message says "service suspension system" Then whole system failed, not safe to drive. fixed. Just got message to "service suspension system" again, cleared itself and has not returned in last week.Waiting to see what happens next"

"Air suspension line leak required replacement"

"air suspension failure - car spent 15 day of 4 week vacation in garage because of parts availability and dealer lack of capability to properly diagnose problem"

"The hydrolic suspension system has mal functioned. Cryseler has repaired it 4 times with failure after each repair. So far the 5th repair seems to be successful"

"Air suspension system failed several times during rainy/wet conditions resulting in extremely rough ride. Eventually fixed by replacing control module and one sensor"

"The air suspension keeps breaking down and giving warnings. Repairs generally take over a week because they don't know how to repair it and/or they have to wait for parts"

"Condenser behind radiator was leaking Oil from Power Steering, brake, and transmission cooling systems; replaced 4/2019 at $450.00. Oil had been collecting under front lower pan from the multi-functional condenser."

"Power steering pressure hoses went leaving fluid leaks on my driveway. This will be the 3rd issue with the Power steering system in 120,000 KM"

"Power Steering Pump was groaning & was traced to leaky tire rack. Had rack replaced and that fixed issue."

"Small leak, every few months fluid needed"

"As a result of seal failure on rack & pinion assembly"

"There was a leak in the steering rack. It took them a year to find it"

"on third or fourth power steering high pressure hose."

"Well its i the shop now last yr we took it into ship cause od air suspensions. They said they fixed it but now itsback in shop"

"Front shocks required replacement"

"leaking seals required replacement"

"Seal failed on steering linkage. Had to completely replace rack & pinion assembly"

"noise while turning"

"boot on the right halfshaft the right front wheel drive was split. instead of replacing the boot they just replaced the whole halfshaft under warranty"

"Control module failure"

"noise in steering wheel, steering gears required lubrication,was told steering gear possible going bad with only 58000 miles on car"

"Front wheel bearings went bad on both sides"

"gas attendant didn't put the cap on correctly and the check engine light came on"

"check engine light came on"

"Repetitive emission warnings, replaced fuel cap, more repetitive warnings, ignored, eventually warnings stopped. Dealer unable to permanently fix"

"Fuel cap and fuel filler pipe replaced because check engine light came on indicating that the fuel cap was not tight. Cap was tight. Apparently this is a known problem. It was resolved by dealer under warranty"

"Engine light came on becasue fuel cap was not closing correctly"

"Engine light goes on, computer says it's fuel injection. Make the repair, drive a week or two and light comes back on"

"They had to add a secondary fuel pump relay"

"One of two fuel pumps failed causing the car to slow to 40 mph and eventually stop working while on a 70 mph highway. Emergency services/ towing to a dealer were required"

"the fuel pump would simply not activate when trying to start the car. Some time it would activate after a rest but finall quite all together."

"pump would not stop running even when vehicle was shut off. after it burned out Dealer tried to charge me 41800 for a new one. turns out the pump relay was at fault and was a recall causing the pump to keep running. Still they took a shot at trying to take my money Nice Try"

"it stalled due to fuel pump pressure regulation. was fixed with a bypass system. On recall and I was reimbursed for my expenses"

"Vehicle had problems starting apparently due to intermittent fuel pump failure. This problem was subject of a recall by Chrysler which fixed the problem"

"internal fuse for fuel pump relay failed and vehicle was not drivable. This was a recall issue, but Jeep didn't have a fix developed yet. Replaced with a new TIPM which included the fuel pump relay. Dealer later corrected with recall procedure"

"Fuel pump relay would sometimes not send fuel to motor, took months for Jeep to finally issue a recall and a few more months for the part to come in"

"k"

"fuel pump would not turn off when car was turned off"

"Fuel pump failed, catastrophically. Required replacement"

"Fuel Pump relay sticks causing the vehicle to not start"

"Excessive cranking due to relay not signaling fuel pump to send fuel to injectors. This has been repaired/replaced 3 times and still has intermittent failures"

"I had to replace several cabin filters which was a little unusual compared to previous normal replacements"

"Check engine light illuminated and stayed on for several weeks at a time."

"coolant temperature sensor"

"Warning occurred, replaced, no issues since"

"All 4 02 sensors went out, causing the catalytic converters to fail and cost over $2k to get fixed"

"I had a leak in the fuel vapor system"

"Plugged drain from around sun roof. Resulted in water in battery compartment. Dealer wanted $2000 to repair. I got it done at a local body shop for less than $100."

"panaromic roof and air wind noise is high and when drive through car wash water leaks from seal between solid glass panel and movable glass panel"

"Coolant leak from timing chain cover"

"water pump "seal"/waterpump failed at 54000 miles - unacceptable performance"

"Moon roof window seal needs replacing to stop wind noise. Unfortunately you have to replace the entire glass, thus much too expensive. So we put weather proof tape across the seam of the window roof and no longer can open the roof."

"There are several rattles & squeaks that became noticeable over the past 18 months which I attribute to the age of the automobile. I notice them periodically."

"suspension noises continue with creeks in the bushing and water in the suspension causing rust in the frame bolts. jeep is well aware of the issue in the 2011 model year."

"Engine rattle"

"interior fan had bearing issues and was squelling"

"rear shock bad. Rattled on left rear"

"rattle in the sun roof"

"Vent fan became noisy"

"rattle in dashboard resolved first attempt"

"The windshield has begun to make a noise that sounds like a vibration at the base of the windshield at higher speeds"

"Loose cowl trim vibrates at certain speeds"

"The entire center stack has been replaced under warranty, however since then the display, radio, navigation work intermittently with the dealer unable to determine the exact cause"

"Connects poorly to iPhones"

"Cannot update. System is not as reliable as phone or iPad gps apps"

"Navigation was outdated when we got it and they wanted $150 to update it before the first year was up. it could not find places that have been in business for many years at the same location"

"I find it not helpful....maps are not detailed enough to be useful. I am use to google maps and the NAV system in both my Jeeps are not good...primitive at best"

"Phone pairing constantly drops the phone connection. So it is unreliable so it is not used"

"Sound only works for satellite radio."

"The XM satellite constantly loses preset stations with Driver 1 and Driver 2"

"All of the buttons on my steering wheel stopped working, cruise control, sound controls, etc. I had to have the clock spring replaced, which was over $700."

"Cruise Control ON/OFF button began to intermittently not work and finally quit working. Vehicle was taken to the dealer to analyze the problem. They examined the vehicle but were unable to duplicate the problem. After their examination however the problem has yet to re-occur."

"Full turn changes radio station. On this model the wheel controls are very easy to hit accidentally. Turning the wheel should only be attempted if the driver knows where the controls are relative to hand placement. This subordinates driving to dealing with the controls"

"Radio fails to turn on"

"It just quit working. It was diagnosed as a $700 part and repair within the radio. I took the car in for a starting issue that ended up being a recall and when the car was returned to me, the voice command was working. It has not failed since"

"Was leaking and I took it to a mechanic and he replaced the radiator."

"thermostat failed, I got a warning light, the dealer replaced it, plus they did an oil change and took care of a recall notice on the same visit"

"They had a hard time diagnosing a "check engine" light that would not turn off. It turned out to be the thermostat"

"car would not warm up to normal operating temp according to gauge in dash,,,was told by service advisor that sensor was going bad again at 4yrs old with 58000miles"

"check engine light came on. Car still ran ok, the heater was not heating very well. The dealer took care of it with no recurring issues"

"Second water pump in last 3 years. Fortunately was under warranty"

"Pump failed on 100 mile trip home. Check engine battery light came on and we stopped to look under the hood, the alternator belt was slipping from antifreeze spraying all over the engine. Only waring of pending failure was very slight whirring/ squeak noise noticeable when driving slowly down the road."

"I drover home from Ft Myers Florida and went out next day and noticed antifreeze from engine leaking. it was the water pump. Dealer could not locate new water pump; on back order. I located one about 50 miles away at another Jeep dealer, drove to pick it up and pay for it, and gave it to the dealer to install"

"Water pump seals failed 120 miles from home releasing all coolant. Car had to be towed home. This was at 93,000 miles"

"Total failure of the water pump. Cracked housing and major leak. Care was undrivable"

"Water pump leaked but part was not available from the dealer for prompt replacement. Coolant leak caused engine failure"

"water pump failed, first dealer I called wanted me to wait a week before they would look at vehicle"

"Overheated due to coolant loss, towed to dealer, replaced water pump under extended warranty"

"It was covered under warranty. The engine would not idle"

"It was leaking, reducing mpg. Was repaired under a recall notice; i.e. a known problem"

"Head had to be replaced twice"

"previously had one cylinder head and spark plugs replaced under a recall/extended warranty. A year later the spark plugs had to be replaced on the other side, fuel injectors cleaned and a sensor replaced. Was told this was "probably" not caused by th"

"Took over 3 times for the dealer to figure out the issue with the head. I told them the water was leaking somewhere , it wasn't in the oil. so it must be going through the engine. They replaced the water pump and thermostat. that didn't fix it"

"needed replacement camshaft at 65,000 miles"

"Water pump was leaking; dealer indicated it was OK to continue driving but the car leaked all coolant during driving causing the engine to fail. Car had to be towed 45 miles and engine had to be rebuilt"

"Condenser and. Related equip "froze" binding up flywheel. All work covered by warranty so no monetary cost to me"

"original problem - cyl head bolt incorrectly installed"

"Jeep had a sort of recall on this engine part"

"had to replace interior parts so car did not stop running unexpectedly without warning"

"Engine Start Relay failed causing difficulties starting and at one time completely drained the battery while running the fuel pump after engine shut down. The relay became a subject of a recall"

"When starting the engine would crank but not start, it was a relay in the computer. They didn't have the part. On several times the engine would just stop. Then I got the recall notice on this. Replaced relay no problems since"

"would not start because of bad computer board that would not turn on fuel pump $1100. dollars. I personal believe that it was the remote clicker that was the problem. however I didn,t get a chance to try my spare, and was also charged for a new one $"

"Total failure. Nothing worked. Towed to dealer. Replaced main computer module. Out of warrenty, but Jeep covered. Happened in my driveway. Otherwise, would have been a major safety issue"

"dealer replaced fuel pump assembly in a recall notice"

"Tipm malfunctioned and had to be replaced. Was eventually part of a recall and was rebated the cost of repair"

"would not start under 55 degrees. first replaced both fuel pumps which was not the problem..Computer the problem and backordered. was without the car for 5 weeks but the dealership provided a rent car"

"Dealership found leaking motor mounts when replacing oil pan gasket. Under warranty"

"We had purchased an extended warranty and under warranty, two broken engine mounts were replaced. An axle was also replaced."

"Gasket of the oil pan was leaking oil. 1400.00 dollar repair. had to remove differential to repair. 9 hours of labor"

"Transmission inter-cooler leaked oil, same as previous issue in this survey"

"I had a dash cover that became unglued and shrunk"

"My paint is fading on the hood and my antenna's rubber is gone for quite a while now"

"Paint chipped from doors and front quarter panel. Also, the worst chipping occurred from the chrome on the running boards, which had to be repaired"

"Paint is peeling in six places on the roof and showing signs around windshield. Roof is rusting from underneath and paint subsequently peeling. Dealership body shop ruled it to be manufacturer defect"

"paint bubbled and would have flaked off - covered by warranty. paint again bubbled and refused to cover"

"Paint peeling above hatch door. Looks like something broke the paint on the roof above hatch door and it has started to rust"

"Clear coat on front bumper peeking off"

"Rust around the windshield required a $1300 repair when the windshield was broken by a ball."

"Same as paint chipping"

"Keyless entry fails occasionally. Have been locked out of car when key fob was left inside. The doors are not supposed to lock when this happens"

"3 of the door locks/latches have failed"

"Had to replace all four door auto locks"

"Had to have repair to vanity mirrors due to recall"

"The sunroof will not slide open; it will vent open, but no longer open completely. The paint is NOT an issue, it's the black plastic TRIM that is dull and I can't make it black again. The language programming is stuck on French and won't change back to English. The passenger side A/C stopped working, but driver side was fine; it was repaired."

"Drain holes in sunroof plugged up w/ dirt and water drained into inside battery compartment. Dealer wanted $1500 to clean drain. I did it myself for free"

"Sometimes the remote in the Jeep and/or on the remote itself doesn't work and I can't open the back of the Jeep."

"Latch would not open"

"Loose Motor Mount"

"Almost since I have had it there has been a clunking sound in the front end as well as behind the driver side seat. I have checked with the mechanics and it is the anti-sway bars. They indicated it is not a safety hazard so we just put up withit as there have been so many issues with this vehicle that I will never buy a Jeep again and not sure if I would ever buy a Chrysler product in the future."

"Noticed strange vibration sometimes. Put in shop, they balanced tires. Still noticed strange vibrations sometimes and strange noise. Two days from pickup from shop, strange noise pulling into garage and it dropped two bolts and retaining ring on driveway. Was part of drive shaft. Shop suggested towing, but I drove it 2 miles to shop very slowly. Shop said could have been catastrophic and they found other bolts they could turn with their fingers."

"Universal joint failure. Universal joint had no way to lubricate"

"leaking grease from f/axle connection. had to be replaced"

"Alternator froze up, belt smoked and car towed. Alternator had to be replaced."

"Passenger side A/C stopped working. Thermostat replacement required."

"stability control (sensor?) would go out in bad/slippery weather and the 4WD would automatically shut off"

"while driving at 45 mph in traffic transmission shifted into a higher gear making a loud clunking noise and vibration. subsequently lost all power to the drive train, while the engine remained running vehicle no power to the wheels. this lasted for 7-8 seconds until a second loud clunking noise and vibration restored power to the drive train. since this event check engine light remained on for several days until the trouble light reset itself. Jeep service explained the system reset its self. vehicle continues to shift poorly."

"Transfer case front seal leak A common problem with other owners on jeep forums as well . 700.00 for dealer to fix because transfer case has to be dropped out . Too complicated to do myself so I just check level every few months but it will probably get worse"

"Lost transmission fluid. Car almost seized up."

"Transfer case leak informed at last oil change. Confirmed myself after inspecting at home internet forums confirm this was a common problem. Transfer case cannot cannot stay in vehicle on leak fix resulting in 700.00 fix I just add one turkey baster full of fluid every couple months."

"Inter-cooler leak - happened while on long driving trip. Local Jeep dealer repaired. No problems since"

"transmission only goes into 4th gear for forward direction...stuck in 4th...solenoid second time this has happened. replaced once under warranty"

"Red air bag warning symbol was on steady indicating air bag was inop."

"The airbag warning light keeps coming on and it goes off by itself and then comes back on"

"The airbag light comes on and it chimes all the time it is so annoying"

"Push button start/stop button ignition failed. Engine would be running but I could not shut it off. I would have to take the cap off and insert the hard key into ignition to shut off the engine. needed new ignition switch $633.00"

"TIPM module issue that affected starting, subject of a recall"