Jeep Grand Cherokee

"Screen freezes until approximately 15 minutes after vehicle is shut off."

"Screen display freezes. Had the unit replaced and it still continues to freeze up on occasion"

"In the GPS mode, nothing worked on screen. It was stuck or frozen from the last time it had updated"

"Screen on Infotainment system went blank, including radio, phone, back up camera etc. Unit needs to be replaced. Refurbished unit purchased for $700 ( no GPS) , was defective, returned, still waiting for replacement, has been 2 1/2 months"

"The entire electronics computer died, disabling the entertainment system, GPS, backup camera, radio and phone controls. Dealer replaced central computer and display screen under extended warranty"

"System locks up and will not reset or play when attempting to connect to iPhone music"

"The in dash GPS quit working and the entire unit had to be replaced. In GPS mode, nothing worked"

"Lost listings like "guide me home". Turned out to be a faulty seat memory switch"

"Occasionally the system doesn't recognize the phone being present."

"I have had to replace the Uconnect once already within the first year, now I need to again. It won't stay connected when it connects, other times it won't even respond when I push the buttons on the steering wheel"

"Once paired, slow to connect when starting car. Sometimes won't connect. even after turning off car and turning iPhone off then restarting both. Intermitent problem. Won't stay broken - hasn't been fixed or replaced"

"Can not sync iPhone with vehicle"

"The radio will freeze and won't play. You can't change channels or do anything other then turn it off and on but no sound comes out"

"Radio only works periodically. Jeep says its a computer malfunction in the Radio"

"AM stations do not work anymore. Was told I need a whole new radio by the dealer. I'll do without the AM stations"

"Radio will just go silent. You can change channels and flip between the radio and the ipod but no sound will come out"

"Radio replaced 3 times. Screen blank, freezes up, software failures"

"Changes stations and goes from displying gps to radios. Does not happen when car is running"

"The station presets do not stay set for more than a few months at a time. Even after going through specific directions given to us by the dealership would the stations stay set. The navigation can be difficult, not always easy to set destination"

"Satellite radio stations kept resetting. Dealership did upgrade"

"We haven't been able to use the speakers for years. They cut in and out and click, regardless of whether the input is via CD or Bluetooth or Radio. Problem was never resolved."

"We are having problems with the cruise control activating and functioning correctly"

"Cruise Control switch replaced."

"The "on" button does not always set the system up til I give the bar on which the buttons are installed a good slap or punch. Then the buttons will work for a few days. I have had this looked at twice since owning the vehicle and they remedy the p"

"The service in my jeep is "UConnect". It is not so much the quality of service, it's ability to recognize what you are saying is TERRIBLE. Would be a convenient feature if it worked all the time but it's quite temperamental."

"UConnect was outdated when new, and is not intuitive Although it can be used with voice commands, it has a poor recognition rate and set of choices"

"This repair was covered under the Power Train warranty at no cost to me"

"Engine light on, code said misfire plug#4. Dealer had some history, replaced cylinder head and alternator under warranty."

"Left cylinder head failed. Replaced under warrenty"

"The valve sleeves were drilled out of line. The head was replaced under warranty and the warranty period was extended both in miles and time"

"Recall"

"misfiring caused damage to the left side cylinder head. It was covered under the drivetrain warranty"

"burned oil, new head installed under warranty"

"Faulty left cylinder head replaced under warranty"

"For approximately 2 years the engine was making an obvious tapping sound, mostly at start up. The dealer more or less blew me off when I brought it to their attention. I changed dealers and the new dealer found that 2 exhaust studs were broken"

"Got check engine light. Took to dealer. They checked and it was covered by the recall. No charge to me except for the rental car. Very satisfied with the service"

"In shop for a week with local Jeep dealership. Warranty was extended for the particular problem to 150,000 miles. No payment required and given a rental for the week"

"The cylinder heads have now been replaced twice at dealer expense. The second time due to multiple engine oil leaks and it included a complete rebuild of the top half of the engine"

"Car stalled while accelerating. Was told it was an oil-related computer component. Required complete rebuild of motor and five days at dealership. While rebuilding, was told axles so rusted they snapped off. Dealer replaced axles. This was around 60000 miles"

"Camshaft flattened. Replace engine"

"Factory recall due to metal fragments in the engine block"

"They replaced the head(s) and extended warranty, happy"

"Noticed something leaking slightly around engine. Was diagnosed as gasket leak. Had it replaced. All is well."

"Variable valve sensor(s) failed causing engine power loss. Required replacement of valve sensor(s) and controls. An approximately $2000 repair."

"Alt burned up and stopped charging"

"at 90k miles, the alternator "froze" and stopped recharging the battery"

"The Jeep had four recalls and the alternator was one of the recalled repairs. We are waiting on the latest recall for the dealership to get the part in so that it can be repaired"

"our jeep would not start so we had it towed and they said it was the altenator and fixed it, there was a recall on a module for the altenator but they did not have the part so it broke the altenator"

"Got a recall on this and part was not available at the time of receipt of recall. Just got new notice that the part is now available and will have to take car in again, but I have received another recall on a dangerous fuel pump problem, and again t"

"Car would no longer start. This ended up being a recall issue that required repair"

"Car fails to start properly at times, it appears to be related to recall fix from a couple of years ago that rewired the electronic control board to avoid a bad connector/connection. Fix was a workaround chosen rather than relacing the power board."

"3 separate occasion when the harness failed, vehicle had to be towed to dealer and excessive waits (1-3 weeks) for vehicle repairs/return from dealer ."

"Poor harness connection caused engine misfire and MTC"

"For approximately 1 year I was having an intermittent problem starting the engine. Finally it would not start at all. There an updated wiring harness covered by a manufacture's TSB that solved the problem"

"Keyless ignition stops working for no apparent reason.Vehicle will not start with or without key.Mechanic unable to determine problem."

"Failed to start due to a fuel relay. Fuel pump apparently wouldn't actuate when pressing the Push to Start button. Engine would continuously crank and not start."

"One spark plug became corroded and needed to be replaced."

"CV joints are starting to leak. Dealership quoted $2400 for the repair and recommended driving the vehicle minimally until repairs are conducted."

"Unable to diagnose or fix the constant problems with struts, cv joints, under carriage and suspension, all of which sound and ride like a stage coach"

"Rear differential actuator motor failed"

"The computer module in the rear differential for the drive shafts malfunctioned and had to be replaced at 37k miles. It was just out of warranty but the dealer covered it. This would have been a major repair"

"The mechanic stated the part needed to be replaced and it was 2 months after the warranty expired. He said Jeep has had so many issues with this part that it was on backorder and I would have to be on a waiting list. His opinion was the part should be recalled."

"cam on camshaft became misshapen causing one cylinder to fire out of synch"

"I was driving on highway at about 80 kms and there started to be a knocking sound from the front suspension area. Stopped in at a Midas shop near my home and I was shown the left front axle was wobbling and was told it had to be changed. Replaced the axle and all has been fine since that time"

"Alternator failure resulting in failure of the vehicle wireless ignition node, powertrain control module, and battery. The failure occurred 28 months after the vehicle was repaired for the exact same failure associated with vehicle recall T36. Jeep said the most recent failure was not associated with the recall despite the exact same failure. The failure occurred on July 2nd and took 3 weeks to completely diagnose and repair."

"I was in Miami FL on visit and the car started to hesitate and loose power. Looked at the panel and the battery light was on and I could smell smoke. The car did stop once I pulled over and the RPM were not kept up. I drove back a block or so, once car started again to a repair garage I had seen and opened the hood. Alternator was smoking and smelled burnt. Garage changed the Alternator and tried to recharge the battery, but battery would not keep it's charge, so, a new battery was installed. Almost $900. in parts and labour and drove back to my home base in Florida, some 50 miles away and when I got to my rental unit, and RPM's were low, car stalled again, and more smoke from the new alternator. The next day, Had the vehicle towed back to the Miami garage and they again replaced the alternator, and again it was toast. I had to rent a vehicle as I had other commitments that day and said I would return the next day. When I returned, they told me that they had to have the vehicle towed to a local Jeep Dealership. After a long weekend plus a few more days, the vehicle was finally repaired by replacing the main computer in the vehicle, which, apparently was the cause of all my problems. The second invoice for repairs was very close to $1,000. I have now travelled back to Canada and the only small problem I have observed since all that work was done, was some small shifting problems with the transmission. I have not had a chance to have that looked at yet, but I suspect that this new computer may have had something to do with this."

"Alternator failed"

"Left collision warning sensors"

"Failure of transmission solenoid pack. Solenoid was replaced"

"locked int 4 wheel drive and had to replace transfers case"

"Recall for the Brake Master Cylinder. When I took it in, it was, in fact leaking. They gave me a rental car for a week while the part was ordered and installed."

"After only 35000 miles, the brake pedal went to the floor as if there was low fluid. But the brakes were applied lightly. So I could drive it to the dealership. They told me that the brakes were worn and charged me $1200 to repair. I picked up the car and the problem was no better. I took it back and they replaced the booster system for the master cylinder at no charge and said it had been recalled. I was still out the $1200."

"Safety recall; fixed for free"

"replaced after a recall"

"Had to replace brake booster due to failure"

"three month road trip through mountains didn't help but it was a trooper and after the replacement, good to go. this our third grand Cherokee and it is a workhorse, a very good looking one."

"In Canada, I live within 100 feet from the Atlantic Ocean and since moving here, I have noted that the salt air affects all of the unpainted metal parts on the vehicle. I have had to change the discs on my vehicle 3 times now, not that they are worn, but the rust has pitted the surfaces so badly, that the brakes do not function property. When we last changed the rear discs, we found the entire mechanism for the parking brakes, on both sides, were completely rendered inoperative due to heavy rusting. As this is an automatic vehicle, I NEVER use the parking brakes. So, I have not made any repairs to the system as I am not using them. I was quoted at least $1,000 to repair and replace the entire parking brake system."

"Brake booster failure"

"Recall on brake booster"

"The power assist brake failure was extremely dangerous and required standing on the brake peddle to stop the vehicle"

"Booster failed, causing brakes to periodically not function"

"Normal wear and tear on brakes. replaced rotors and pads"

"Replacement rotors were extremely hard to find the wait was over a month for oem parts. Unacceptable"

"lighting pigtail access point at the top of the rear liftgate"

"noise from under roof liner. Dealer wanted 1000. dollars to fix"

"Minor rattle on interior overhead grab handles on both the left and right side. Repair was simple"

"Have had car in shop numerous times for a loud rattle . They are still unable to discover where it is coming from. They have dismantled just about every part of the car! I would never recommend Jeep product to anyone I know, not even my worst enemy"

"belt squealing noise with every cold start under 35 degrees in winter. Sounds like boiling tea kettle. Took in 3 times until finally completed"

"Loud squeal when starting vehicle in freezing weather. Idler pulley was replaced and problem resolved"

"Heat fan squeaks sometimes when fan is on low speed"

"loud knocking noise in rear, shocks have been replaced under warranty twice for being "bad", but noise returned both times"

"When only one window is open and you are driving, there is uneven pressure inside the truck and to alleviate the noise you have to open another window a small amount"

"Not under warranty. Very costly and car was out of service for 4 work days and two weekend days. Same time as torque converter and leaks were repaired"

"transmission not shifting smoothly"

"The transmission seems to shift up or down at the wrong time"

"The dealership had it 4 times & couldn't diagnose the issue. Each time they had it over a week. It was under warranty the first 2 times they had it. I took it to a private repair shop, they diagnosed it in an hour and was fixed the next day"

"Transmission controller failed. Vehicle would not come out of first gear. Had to replace transmission controller with less than 60,000 miles - seems way too early"

"Jeep uses a combination transmission and AC condenser cooler. At 70,000 mi transmission section of cooler started leaking at one of the fin tube weld joints. Jeep Garage forum lists others that had same problem. Appears to me this is a manufacturing/engineering defect and should be covered by Chrysler"

"Small leak of seal. fixed under warranty"

"Shifting was sluggish, hard to downshift. Replaced a component in the transmission that helped the issue but it still does not shift like I think it should. Accepting the issues as resolved as much as Dodge can"

"Truck got stuck in 4th gear and would not drop or go up a gear"

"Driving and the car completely stopped, no light, no response to battery jump...nothing. Had to get it towed to dealer for repair."

"Random engine shut off. Once while sitting at a light. Once while driving. Also sporadic ignition problem. Would not completely turn over to start. Moving shifter and numerous attempts finally lead to start up"

"Check engine light - cause still undetermined"

"Faulty TIPM caused repeating engine code errors that were false. It had to be replaced ($1100). Also brake pedal / shifter switch malfunction causing the transmission shifter to lock in drive - had to shut engine on and off to clear it."

"with 150,000 on the Jeep all the lifters failed, one cam shaft and one cam. The dealer covered some of the cost as they did not fix it right the first time. Right after the repair an oil leak started happening and it is going in to have that checked this week. I love the Jeep, but will not buy another one"

"On out of town trip transmission fluid all came out on busy freeway, car had zero power and if had not been at an exit where I guided car off, it would have resulted in major injuries and/or death. As I came down exit ramp lost all control over car"

"Entire fuel injector/bar assembly was faulty, blowing gas across the engine and fumes into the air conditioning"

"I've noticed oil around the alternator and grease/oil on a front cv boot? There is leak, but dealership says it is an oil weep as opposed to a leak. They say they can't find the leak. I have pictures of both but they can't tell me from where"

"Engine check light came on. Dealer tried many lower cost options to fix - several times to the dealership. Finally replace thermostat and sensor which fixed it. Less than 55,000 miles"

"Engine light was on, code said bad thermostat. I replaced it myself."

"Engine temp was running higher than normal . Replaced Water pump and thermostat"

"Seal leak in main bearing"

"All maintenance performed per Jeep manual by Jeep dealer. No reason given by dealer's technician regarding failure mode, but covered under warranty"

"Pump came loose. Replaced pump"

"The water pump stopped working and caused damage to alternator"

"Problem was intermittent and caused issues on several occasions before it was finally resolved."

"fuel pump had broken fitting inside fuel tank causing check engine light to continue coming on,"

"The fuel pump relay in the integrated control module has been recalled but has failed twice since the recall. Now there is an additional recall, however, Chrysler has still not provided parts for the fix in over four months. Still waiting for the fix and hoping that it does not fail again prior to the fix. Really poor engineering when a recall fix does not solve the problem and continues to have failures. Also requesting reimbursement for past expenses related to the problem was a bit of a pain."

"Fuel pump relay - recall R09"

"Replaced under warrenty"

"See other response"

"Check engine light came on - exhaust leak indicated. Crack in muffler found. Because of design in exhaust system pipes had to be replaced also."

"Sensor for this warning went out. Had to be replaced at a cost of apx $800"

"Relates to other problem -- sensor front had to be replaced."

"System is UConnect, not Mygig. Frequently doesn't pair with phone. Pre-set stations frequently and randomly cancel out. Screen freezes which locks current station, volume and requires powering down of vehicle, opening of doors to reset. Poor interfac"

"Paint on leading of hood bubbling in several places"

"PROBABLY FROM SALT ON ROADS AND RUST WEAS SUPERFICIAL, I AM ACTUALLY IMPRESSED WITH PAINT JOB IN A 7 YEAR OLD CAR AS A WHOLE"

"Nearly all of the chrome surfaces show some form of corrosion"

"Rear tail light had a hole in the top that allowed water to drain into the light. The dealer replaced lights several times without identifying the problem. I have since sealed it up with electrical tape and that works for a while or until I go throug"

"Rear door would not stay open. They replaced one hydraulic strut"