Jeep Grand Cherokee Change Vehicle

“Front sensor gave erroneous warnings when passing under bridges, etc. Side sensors stopped working and module had to be replaced”

“The front-collision avoidance system (radar?) malfunctioned and flashed a warning message telling me to brake; but there were no vehicles in proximity to my car. Additionally, several indicators (fuel, air suspension, etc.) gave erroneous indications”

“Problems with Adaptive Cruise Control not looking properly down center of road. Causes vehicle to abruptly slow when a car to the left in another lane slows for a turn or stop.Dealer still working on it”

“Blind spot monitoring radar failed and had to be replaced”

“Fuzzy image”

“The backup camera became very 'jittery' after the first couple of software updates. It reached a point where the camera was not very helpful when backing up. Jeep claimed it was the auto-focus feature on the camera”

“Sensors would go off indicating a vehicle but none were present”

“The image from the backup camera sometimes shows up as static or a blank blue screen. It does this fairly often and has done it since the car was brand new. I have repeatedly mentioned it to the dealer when taking the car in for service and they even replaced the camera once. But the problem still continues”

“Screen goes dark on occasion when backing up; especially when leaving garage into daylight”

“Screen dimming is obviously reacting to the headlights coming on - even in bright daylight. When it rains, the automatic wipers react to the rain, the headlights react to the wipers, and the screen reacts to the headlights, and the screen dims”

“Screen freezes intermittently. Dealer tried fixing it 3 times and then ended up replacing the entire system”

“Chronic freezing of screen and control of various functions is lost until vehicle is shut off and re-started”

“The screen freezes up. it has been that way for 21 months. The dealer finely put in a new system at no cost to us. In April of 2015. All works well now”

“Screen freezes making nav, radio, etc. unUSble”

“This problem occurs multiple times per month, causing difficulty controlling climate, inability to listen to or change radio or medial input, inability to access navigation, etc”

“uConnect system crashes and Jeep refuses to replace it”

“Screen freezes up and/or goes blank. When this happens controls do not work for the system. Bluetooth calls are dropped often. Sound goes out on the radio often. This Jeep has been a disappointment, not only because of the constant issues with th”

“The display screen distracts from driving. The screen has many steps just to change the radio station. Sometimes it would freeze preventing changing stations. I would have to shut the car off to fix”

“Several times the radio system has lost the service and I have to shut the engine down and reboot the system”

“Systems either freezes or reboots while driving. Seems to happen randomly either while using paired phone or not. Worse in cold weather. After many trips unit was replaced”

“Speedometer froze or did not display. The ABS computer was replaced which solved the problem”

“There has been three occasions were the radio buttons freeze and stations cannot be changed using the connect screen. Other times the presets were erased”

“System freezes when using navigation”

“It's more that the electronic system will occasionally reboot itself - meaning the paired phone, satellite radio, navigation system will all be rebooted”

“See Uconnect 8.4N. The whole system, including screen freezes up”

“Intermittent initial load failure of the UConnect system during ignition cycles. Sometimes unit will load but is unresponsive to touch control thereby relegating any radio, climate control, seat heat/cool or Nav features inoperable. New replacement radio unit was ordered”

“display screen would not respond to touch with sound system occasionally”

“The screen freezes and none of the controls related to the screen work, such as radio, navigation, etc. The only way to solve this is to turn off the car, wait over two minutes and turn the car back on. I've explained this to the dealership service department and all they do is "reprogram" the computer which doesn['t solve the problem”

“Screen including speed gauge went black - car had to be towed and go through a software ref lash”

“Screen went black at night in a rural area; very scary to now know your speed or have any gauges”

“Problem of going blank at random times, mostly when the Navigation was on. Problem was fixed with a new navigation system was but in by the dealer at no cost to us”

“went blank was replaced”

“I told the dealership about this issue and they couldn't find anything wrong at the time. 2 weeks later a recall was issued for this problem”

“all of a sudden the screen has nothing then a few seconds later its fine,a dealer down load was or is the problem and they are working for a better fix”

“Touchscreen would become slow to respond (worse in cold weather?) Occasional reboot where it would go blank and eventually return. Both problems appear to have been fixed from software updates”

“It's more than the display screen goes blank, the entire dash goes blank, the transmission freezes in gear, air bags go offline, auto steering disengages. total electrical failure and they cant fix”

“The system frequently shuts off and has to reboot. Sometimes it freezes and won't unfreeze until the ignition is turn off. Have to wait a minute or two before starting up again to fix problem. Had it into dealer three times but problem hasn't been”

“The display would randomly go out. Only way to get it back was to restart vehicle. Dealer kept trying to do software updates to fix it. Had to do a formal lemon law notice to finally get it replaced with one that worked”

“Had to replace the display screen at the dealer”

“What can you say when your display screen goes blank, you have no idea how fast you are going. This is not only a problem when you are on a Highway, but in a residential area you either crawl along fearful of getting a ticket or you drive at the "Sp”

“vehicle computer system became inoperable and had to be replaced, new motherboard?”

“Gauges, including the speedometer went black. The car ran fine, but was unsafe because I couldn't read the speedometer. It was repaired under warranty by the dealer”

“Randomly the screen stops working or goes blank until the car is stopped, turned off and restarted”

“Does not work well with iPhone or iPod. Cannot dictate text messages with Uconnect. Frequently loses connection (USB) to iPod and freezes up”

“Radio not playing USB stick music, it keeps replicating the songs on the stick. It goes from 210 songs to 580 songs?”

“Radio flips into playing the attached iPod without being requested, then won't allow searching within the iPod library. Always played alphabetically and won't allow manual control”

“Connection to external devices (bluetooth, USB, iPod) failed multiple times and were not available for long trips outside of radio reception. Required three or four trips to the dealer where they updated the software, and finally corrected when a ma”

“When an external audio device was plugged in the rear lights and turn signals would stop working. This was finally corrected after several software updates”

“difficulty getting iphone to be recognized by system for music play back, also difficulty getting music to play from SD media card”

“USB had a short. Had to be replaced. Within Warranty”

“There were programming issues that took a very long time and many trips to the dealership to resolve. The dealership was helpful but didn't always seem to have the solution”

“The built-in Garmin system has been unreliable. Still after 8 months the corporation has not adequately addressed the problem. On our first trip it led us three wild goose chases, i.e. turn here drive for five miles and then have us turn around and g”

“Failed several times, many software updates in vein, finally replaced after 14 months. Assist feature did not work either”

“Navigation system lost tracking a couple of times while on the highway”

“The GPS was reprogramed at least 5x. It could not get us in the correct state, then North was South, and on and on. It seems to be working now, but I won't depend on it in an unfamiliar area without a map for back up”

“clock freezes up, phone says 'take to dealer',GPS is whacked. It has us miles away from where we are. Its done this twice, and they had to replace the antenna forst time, entire module second time”

“System would keep recalculate in middle of trip”

“Does not find best route”

“Problem with software version. Had to take the car in several times before the dealer would update (supposedly chrysler mandated). No issues since the fix was applied. The issue had to do with incorrect location showing in GPS”

“Software problems that had to be upgraded three times”

“1. The maps are out of date despite many trips to the dealer. 2. Even where maps are correct, the navigation sends us in wrong direction frequently enough that I use the maps and GPS (WAZE app) on my phone instead”

“Malfunction”

“It is basically not USble as the directions are awful”

“GPS does not know current location, rendering rescue worthless. Kludgy controls; no rest areas shown; multiple steps to perform common tasks; locks up if you insert a stop en route; shows city streets and state highways as private or unknown; nons”

“It's the worst NAV ever. It has taken me off the highway to drive through towns”

“The GPS system became "lost" and the mapping system kept telling me that the car was in another state. The dealership downloaded an update the first time this happened which fixed the problem. It then happened again a few months later and the deale”

“GPS software would show car in the ocean. Had to go to the shop three times to fix the issue”

“Out of date maps in the guidance system. There are roads and subdivisions as much as 30 years old that are not on their maps. Chrysler's updates didn't work twice. I have a 2006 Lexus (never updated) that has more updated maps than the 2014 Jeep!”

“poor maps installed and upgrades did not help. incorrect turns suggested on known routes - stopped using it altogether and now use a plain old Garmin suction-cup mounted GPS”

“It's routing system sucks. Never a direct path”

“currently the navigation system does not show the correct present location and or roads. It randomly works correctly”

“Right before departing Tucson, AZ for a trip back to our home in VA, my entire GPS system (uConnect) went out. Took it to a dealership to initially have a GPS update. Ended up with the entire system going bad..(no heat/AC, radio, bluetooth, backup camera, etc. completely non-operational. Dealership after a number of attempts and my insistence, removed the unit, overnight expressed to manufacturer in NY who repaired the unit and returned for installation. Once re-installed, the unit and enti”

“The car icon on the screen moves in the wrong direction. It gives incorrect directions. bank screen”

“during the first month of owning the Jeep the gps system along with every other electronic aspect connected to went haywire. It took 3 visits to get it working correctly. Was scary”

“pairing would drop randomly, wouldn't recognize devices”

“Bluetooth drops”

“Software had to be upgraded, the system didn't recognize my phone”

“Fixed with a software update”

“Pairing issue seems to be more an issue with the Apple iPhone than the Jeep software. Calls keep getting dropped or switched to handset, randomly”

“Phone unpaired itself”

“won't pair up”

“I PURCHASED TWO PHONES NOT INCLUDING THE ONE ALREADY HAD. THE PAIRING WAS DIFFICULT, UCONNECT BLAMED PHONES,AFTER I TOLD THEM THAT THEY WERE ON THE ACCEPTABLE LIST OF PHONES AND HAD SOFTWARE RECOMMENDED BY UCONNECT. THIS ALL TO ABOUT 13 MONTHS, SOME”

“Been to the dealer three times and still not fixed. Phone keeps losing its pairing. I have a blue tooth headset and it never loses the pairing”

“Drops occasionally”

“some time it works very well,others it does not work. you have to pair it again. dealer thinks its the cell phone”

“Sometimes the car audio does not mute for an incoming call or phone based navigation. Both the radio and the phone are heard simultaneously”

“needs to re-paired several times”

“System keeps disconnecting my phone, have to restart my phone for it to pick it up”

“The phone pairing initially did not work well for the iPhone 6, though it resolved itself over time”

“will not pair since latest update to iPhone 6s. (2 phones) Jeep support says it's because update is too new”

“doesn't recognize apple I-phone sometimes”

“System froze, radio would not work until stopped and off for awhile. Today screen (background) was on and one station could stay on but nothing else worked, couldnt change stations”

“three days after taking delivery the entire system went down. I was told my dealership manager that the radio would need to be puled and a new one ordered leaving me without a radio or climate control (in July) for a week until a new one is delivere”

“Satellite radio didn't work. had to be replaced. also had some electrical problems”

“Most channels, including sirius became sporadic or inoperative. Dealer updated software and everything works well now”

“Software failure in radio”

“Could not pre-set stations on FM/AM. Serious was OK”

“USB port was loose and caused the radoi/audio system to constantly reboot”

“Radio often times loses sound and the system freezes up. The only way to get it to work is to shut the Jeep off and start it back up. This usually resets the sound system”

“XM radio loses signal more often than any other vehicle I have had.. Can't receive next to trees or medium size structures”

“AM radio hears a "popping"static noise. Chrysler apparently understands the problem but does not yet have a fix for the model radio in my car”

“Radio screen froze up twice since taking possession. I could not change to various stations. I learned after the first "freeze screen" to turn off ignition and wait a few minutes and then turn ignition back on and then the problem was corrected. Too”

“Lots of interference on specific AM station. Sounds like a hammer hitting something from time to time. I feel the radio system is sub par”

“had to be updated with computer by dealer”

“driving the radio would switch channels by itself”

“Satellite radio stopped working. Was under warranty and they replaced the radio”

“Satellite radio has poor/spotty reception - much worse than a $100 aftermarket satellite radio converter I had installed in the Ford F350. Seven separate service events failed to resolve this issue”

“the radio/screen started giving us a message about the 911 system. We had to get the radio replace under warranty. This problem on top of all the others prompted us to get an extended warranty for the Jeep”

“The radio issue was part of the same programming issue with the mp3 player”

“Replaced one at 30000 miles Now having with replacement”

“911 indicator was malfunctioning. Corrected with computer update”

“doesn't work well. have to give commands several times to get connected”

“Doesn't work well. No response”

“Does not understand me”

“stopped working had to reset system”

“Shift selector recall, completed at dealer”

“The Jeep was corrected for this problem of difficulty to engage into Park position”

“Corrected with computer updates”

“Transmission was unsure of which gear it should be in during various driving conditions”

“There are times when I feel that I've been shot out of a cannon or saying, OK, you can shift any time now!”

“The downshift from 2nd-1st, was rough/harsh. That has been mostly corrected by an update to the electronics that control the transmission”

“When staring out in the morning it seems to have trouble upshifting. After driving a bit it improves”

“Jerky between transmission shifting with automatic transmission. The dealer did a computer upgrade which helped for a while. Now I'm experiencing some hesitation when stepping on the gas”

“Car at times shifts abruptly, especially when cold. One time the service indicator light came on and it was clear it was due to the transmission that was having difficulty finding the right (or any) gear”

“Gear selection difficult Reverse to Drive etc. in tight situations; near collisions occur”

“Auto transmission needed to be reprogramed”

“Initial shift when accelerating from stop was hard clunk. Acceleration while in motion was sporadically slow to respond. Both issues fixed from 3 separate software upgrades”

“Jeep didn't shift at proper times in economy and sport mode. Also didn't downshift properly, a dangerous condition when moving to a faster lane. Problem was fixed on warranty by "flashing" the transmission computer with an update”

“I already told you”

“Hard shift from 2nd to 3rd . Started at 4000 miles and went away at 10000 miles and has not come back. Shifts very smooth now”

“Downshift jolts vehicle when downshifting from 3rd to 2nd...Software upgrade seems to have fixed the issue”

“Terrible shaking and jerking when downshifting, most prominent from third gear down to a stop”

“Shifts hard out of 2nd gear before the vehicle is fully warmed up”

“after another upgrade still rough shifting”

“Shifting rough jerked. transmission temperature issues while towing small trailer. Fixed somewhat by complete update to all onboard auto software. Took a full day”

“Took it back to the dealer twice before they fixed the problem”

“On cold days when first starting the car, it doesn't roll when put into gear and is quite sluggish. I have yet to report this to the dealer”

“Vehicle worked perfectly except that, periodically on slight inclines, the transmission would slip and vibrate, as if it couldn't decide which gear (8 speed) to run in. After several trips to the dealer for transmission software updates, they instal”

“Rough downshifts, multiple software reflashes”

“FAULTY SOFTWARE, HAD TO BE REPROGRAMMED”

“The car hesitates often as we press the accelerator from a speed of zero. Then the car speeds up with no change in foot pressure. The dealer says its a transmission computer problem”

“Same problem as item 1, transmission computer was flashed with an update on warranty to correct a potentially dangerous shifting problem with the auto transmission”

“There are times when it does not want to shift out of first gear. Also after a slow take off at a stoplight and then I want to speed up, it will be in 3rd gear at 15 to 20 mph. And then it is slow to downshift until I step on the Gas harder. Then it”

“Transmission locked in high but reset after shutting off engine but shifts rough at times”

“Transmission computer failed while driving. Rendered vehicle inoperable until dealer firmware update. Update was available but no communication to me as owner that it was needed”

“I have had 3 updates to the transmission software in the 17 months I have had the vehicle and it still does not work correctly. It either lunges or drags or comes out of gear completely. Dealer offers nothing more that software updates as a fix”

“SOOOO many updates”

“On a longer trip the vehicle got stuck in 3rd gear and nothing would make it shift. Had it towed to the local dealer and they flashed the memory (multiple upgrades) and it has not occurred again. Continue to have problem with switching to manual shif”

“Received a recall on the problem, no dealer could repair, asked me to wait. Six months later I was contacted about the repair, but was told the repair would affect my ability to operate the vehicle and was encouraged to not have the recall work done!”

“recalled for not locking into park. fixed with software. seems to have had a negative effect on mileage”

“I need some sort of software update every few months. The shifting in low gears gets very uneven on a regular basis”

“My jeep shifts inconsistently. One day fine the next sluggish. It's moody. Have to restart to correct sometimes”

“after software update transmission still intermittently shifts back to park, will not come out of park (with seat belt on and doors closed”

“The transmission cooling system hose clips were missing (factory error) and when the hoses came loose, I lost all cooling fluid and the transmission shut down. Vehicle needed to be towed”

“Upon purchase, tranny malfunctioned. Most of the fluid drained on the garage floor. Turns out the connection that circulates the fluid through the cooling system was never properly secured. Then, a couple months later, we had an issue where it refuse”

“No dipstick so that I can check it myself. $1500 repair for a leaking oil line on a SEALED system is unacceptable”

“Car was stuck in 7th gear. I was unaware of this at the time.. I tried to start from a stoplight & it moved slowly for a few feet, stopped , revved up and started moving forward slowly until reaching 40mph. At the next stop light I turned the igniti”

“WARRANTY ISSUE”

“One of the sensors was damaged. When you hit a bump or accelerated quickly (passing gear) the tranny jumped out of gear. Not good on I85 in downtown Atlanta”

“car would not go into gear - stayed in park”

“When electronic transmission plates were replaced, it created a electronic problem with the computer”

“The check engine light kept coming on. After several trips to the dealer, the DEF was no being accepted by the Jeep. The car indicated it would no longer start after 200 more miles. The dealer them replaced the catalytic converter and DEF system”

“The catalytic converter was defective. The Jeep dealer replaced it at no cost to us”

“Car stopped running at Thanksgiving. They replaced many sensors and returned it a week later. 2 days after that it stopped running again. This time they had it for almost 3 weeks before replacing the catalytic converter and sensors. When I say stoppe”

“DEF injector failed, and cat was ruined - both replaced under warranty”

“Being replaced (on back order) for check engine light. Per others on www.jeepgarage.com this is a common problem. The fact that the part has been on back order for 4 weeks suggests to me that it is a pervasive issue”

“Required a new pre-catalytic converter Jeep was parked for 17 days at dealer. they gave me a no cost rental car”

“Failure of DEF injector for emission system”

“Kept setting check engine light. Car was in dealer service fro ~45 days combined on multiple occasions. Dealer finally replaced catalytic converter and vehicle has been problem free since”

“Check Engine light came on resulting in the replacement of an engine computer and the catalytic converter. Done under warranty”

“Check engine light came on and the dealership replaced the converter under warranty. Problem resolved”

“This has been a horrible vehicle that I am trying to get a buy-back for. Waited over a month for a catalytic converter to arrive. Alignment and steering are off, service is horrible”

“I think all Jeep Grand Cherokee summits were affected by loose baffles in the Catalytic Converters. To my knowledge Jeep redesigned it and manufacturing it took a month. They gave me a car to drive while I waited for this fix. I am very pleased wit”

“Faulty electronics caused the catalytic converter and both particle/DEF pumps to fail, causing the vehicle to go into "Limp Mode" necessitating a 2 month repair far from home to replace the components. No loaner vehicle. No joy”

“Was setting off the warning sensor and needed to be replaced”

“catalytic converter was replaced in an attempt to fix check engine light”

“Converter needed to be replaced due failure in diesel emission fluid system. The converter clogged. The DEF and converter were replaced The Jeep was in the shop for 25 days due to parts backlog”

“Check engine light has come on three different occasions. At the last visit, dealer diagnosed the issue as a bad catalytic converter”

“many return trips to the service dept (10 trips?) due to warnings about emissions control, diesel exhaust fluid. Replaced DEF injector, tried to reprogram (several times.) Finally was fixed when the catalytic converter was replaced”

“had to change”

“Catalytic converter replaced at about 10,000 - was causing the check engine light to come on for months- had it in for service a few time before they found the problem”

“The check engine light came on to indicate something was wrong. This resulted in two all day trips to the dealershop service center, Pain in ass”

“I have a Diesel engine. The DEF system have had numerous problems”

“4 instances of "Check Engine Light." First 3 instances were treated with software flashes and updates that only lasted a few days before the light came on again. Finally, the catalytic converter was replaced which, so far, seems to have cured the p”

“Part of the diesel catalytic converter had to be replaced. I was without my Jeep for over 3 weeks”

“The vehicle was supplied by dealer with DEF fluid. The vehicle disregarded the fill up and flashed warning messages it would not restart after 90 miles”

“This device has been replaced twice (maybe three times) - probably an issue with emissions (just a guess)”

“Media center on you connect went out. Had to replace Uconnect”

“System froze last week on a 2 hour trip. Tried stopping, shutting off and restaring. No radio, Bluetooth, nav nothing. After off and shut for awhile worked when restarted. Today station stayed on but background screen on with nothing on it”

“hard to use”

“XM Satellite radio fades in and out. Voice activation is spotty. Hard to read displays without glasses but I don't require glasses for driving. Difficult to program radio stations”

“Entire infotainment system would freeze. Only way to reboot was to turn the ignition off for at least 4 minutes. Dealer replaced the unit”

“When I first got it, the screen would freeze, not work, freeze, very inconsistent”

“Apps and systems not working right and many many updates to software”

“Failure of entire system”

“The system is unresponsive at start-up about 50% of the time. Often, I reset it; but when unresponsive, both the touchscreen and the hard knobs do not affect music selection or volume unless reset. Plus, the SD card reader just plain does not work,”

“Uconnect is unable to connect to Uconnect service. I am reluctant to allow dealer to replace for fear they would not put the dash back properly”

“Locked up”

“Suffered alerts about phone not connecting to emergency services. Required a complete replacement”

“Delete this as an issue. Other issues random, & infrequent”

“System crahes and nothing works. Had it replace / serviced 3 times. A software updtate finally fixed the issue, which also fixed the BT and rearview camera. (6 months)”

“navigation system is poor innacurate and takes the worst route. One time driving south the navigation was taking and showing my vehicle going north to another state”

“Uconnect 8.4N, which includes radio, navigation) has frozen up (quit working) on three occasions. One such occasion required 2 day lay over while on vacation. One correction was to disconnect battery, one was to update software”

“Heat shield has been "repaired" three different times!”