Jeep Grand Cherokee Change Vehicle

"Our screen starts out bright then fades to a hazy screen. they have tried to fix but is not able to be remedied so must live with problem"

"Software updates works for a little while then comes back, frezzes off the screen or software it's not responding to your commands like radio volume or change of a music station it resets itself & works for a period of time but goes back to the original Problems"

"periodic screen freezes that has hopefully finally been fixed by software update."

"Randomly screen freezes- need to shut of vehicle and restart to get to work"

"Turn on Radio and it sometimes takes several minutes to actually get volume enough to hear it. Sometimes the infotainment system switches itself from SeriusXM to MP3 player and back again."

"As part of the navigation system problem previously mentioned, the display screen froze up."

"The info screen was corrected when the entire electronic navigation system was replace under warranty. No problems since."

"Screen would freeze up regularly. Had new module put in. Still freezes up periodically"

"There is a ghost in the machine in these vehicles. Chrysler is moving too fast developing poorly designed & poorly functioning electronics that create huge problems for drivers. Once the system screws up you may have to pull over & turn the car off to remedy it. This is not always safe or advisable to do in certain situations, it also is a huge distraction to drivers & I expect accidents to result. I would not have bought the car if I knew the electronics were this poorly designed & dysfunctiona"

"Screen darkens even in constant continuing light..only went completely blank on 4 or 5 occasions."

"The 8.4 infotainment system completely went out, including the Sirius XM, Navigation, phone pairing, etc. Dealer replace entire system under warranty. No further problems."

"Intermittently but infrequently the screen goes blank. Often afterward I must re-pair the cell phone to u connect"

"Display screen simply shuts off, then reboots. Screen sometimes doesn't want to load"

"I repeatedly receive a phone error message that the dealer is unable to repeat. It happens intermittently, but it seems to cause the phone pairing to disconnect."

"SD card slot doesn't recognize any SD card above 8GB"

"Uconnect only connects sometimes"

"Constant error messages, system freezing, Bluetooth music skipping on any connected device, errors reading SD cards, errors reading USB sticks, constantly having to re-pair iPhone and Android phones, radio sound drops out. Dealer has performed two software re-installs and upgrades but problems persist. I won't buy another vehicle with a UConnect system"

"I had this problem previously and it was repaired by the dealer for $700+. Now the problem is that the navigation system is sometimes total wrong but it is an intermittent problem. I no longer rely on the navigation system."

"The GPS is not always correct. Software updates are expensive and do not include updates to highway speeds and new construction. We have given up on the Jeep GPS and use our smartphones for more accurate navigation."

"The GPS became inaccurate - saying I was going north when I was going south. This also affected the compass. It was intermittent in that sometimes the GPS worked. In order to fix it, they replaced the "radio" (head unit). This began around October, and was resolved with the replacement unit in December."

"Software updates are complicated, time consuming and don't always work."

"The navigation system quit working. The whole information system had to be replaced at a cost of $750. Parts had to be ordered twice."

"GPS map would show and track path of the vehicle 50-100 miles away from actual location. Happened several times - dealer reloaded software - solved the problem for a while. When it happened the third time, dealer replaced the unit under warranty. No problems since."

"Inaccurate, the map data was several years out of date when the vehicle was new, and there are no updates available for it. I would advise everyone not to buy the in-dash navigation system. Use the FREE apps available for your phone, I have found them to be far more accurate, so much so that I often use my phone to navigate instead of the vehicle's navigation system"

"Froze up or went to a completely different state while driving. Intermittent so Dealership was not able to diagnose the problem and eventually ended up having to replace the entire system which included Nav, Radio, Phone and all other items connected to that screen"

"On two separate occasions, the navigation map became disoriented. It reflected the vehicle current location hundreds of miles away from the actual location - not on an actual highway. The system was reprogrammed by the dealer and the problem has not reoccurred in approximately 12 months"

"Constantly received a message stating that I am in an area with unverified map data despite the fact that I am on State Highways etc and navigation continues. Map data base is from 2013 with no update available"

"The gps directions can be totally misleading. it will send you off in directions that are not accurate"

"Does not always recognize the drivers phone"

"New phone would not pair. Phone consultation with Jeep finaliy resolved the problem, but it took an hour on the phone."

"sound quality in the car is fine, but sound quality for those on the other line is poor (hard for them to understand). Also, phone will frequently have issues connecting with the car system"

"At odd times the phone and u connect need to be re-paired without warning"

"Satellite radio (Sirius) works only intermitently"

"Connectivity issues to Sirius XM"

"Poor technology interface. Radio comes on when I press ACC or RUN or start the engine and there is no way to keep it from remaining OFF. And at times it automatically triggers the smartphone to play music"

"added an after market trailer hitch, the dealer had to program the computer to allow, at an additional cost. this is ridiculous and a ripoff"

"during the software update the system got stuck in a continuous loop and could not complete the update but kept trying. the dealer had to replace the head unit to solve the issue. It was repaired free of charge."

"It needed a software update that they indicated on screen that I could fix myself...not true. I finally took to the dealer."

"It freezes the screen & it's unresponsive to your commands"

"I have a diesel engine and government required softwae update to fix emissions issue. At same time an engine light problem indicated a dpf failure which was replaced at the same time as the free update."

"computer crashed, dealer had to reload software"

"steering wheel heater shuts off after one minute and must be turned back on, then it stays on."

"Voice commands react intermittently.....just used the same system in a Chrysler 200 and it worked just fine....they'll have to fix it"

"Very hard to determine which gear you are in. Shifter is more like joystick."

"Electronic transmission shifter and control is very vague in operation. Attempting to shift into Reverse from Park frequently results in transmission ending up in neutral or drive. Shifting from Park to Drive frequently results in the transmission being in neutral. Paddle shifters operate funny (in comparison to both the 2015 and 2018 Sonata, or my 2012 Corvette.)."

"Gear shift selection is troublesome. Sometimes don't know what gear you are in. Have to toggle the selector to desired position and you are not always in the gear you think you are supposed to be in. Also, at carwash you have to step on brake to shift from N to Drive and with cars closely behind you, the car can get rammed from behind if you are not fast to shift."

"When shifting to PARK, the transmission stops in REVERSE which causes the vehicle to start backing up as you exit vehicle."

"The problem was addressed in a recall and repaired by jeep"

"Gear selector is a very poor design. Difficult to find a gear without staring at it and making sure it is in the proper gear. Recall was a joke"

"Recall for publicized trouble shifting into park. Fixed with reprogramming, without expense to me. But I had early on noted that I needed to pay attention to this and therefore had no problems with it"

"It doesn't shift easily into gear. I struggle finding the gear I want"

"SLOPPY SHIFTER. GENERAL PROBLEM ON MOST JEEPS"

"I have to look and be sure it is in park"

"Transmission periodically sticks in first gear and has to corrected by use of shifting paddle or shifter. It's been in the shop more times than I can count. Jeep Customercare did all they could. The problem has never been solved although it appears to be associated with the left (-) paddle. The lease is up in a year and I've decided to just live with it"

"There was a recall where the car could roll if not properly placed in park while off. This was proven to have killed people"

"This is a poorly designed gear shift. It does not move easily or safely thru the gears. The whole design & function is problematical & dangerous. Even after the update it is still a bad shifter & requires extra effort & vigilance to be sure you have it in the correct gear"

"Suffered the well-known problem with uncertain shifting between "park", "reverse", "drive", and "neutral". Had the safety-recall performed and while the problem still remains, the safety issues seem to have been eliminated. This problem does not "go away" with operator experience"

"Poor shifter design. Hard to find gear. Even after getting used to it, can't find reverse from drive if in a hurry. Also hate heater controls- must take eyes off the rode and read multiple screens to change vents, defrost, etc"

"vehicle experienced a jolt or bump when shifting from 1st to 2nd to 3rd gear. No issues with shifting 3rd thru 8th gear. Most common at slower speeds in stop and go traffic"

"1st to 2nd and 2nd to 3rd shifts are harsh until the transmission warms up"

"shift hard from 2nd to 3rd both up and down shifting"

"A computer module failed that controlled shifting. Replaced under warranty"

"Transmission would hang in a gear rather than transition through it. ie Getting on the Fwy, the transmission would lock into 4th gear. The dealership 'reprogrammed' the transmission and it has worked fine since."

"Jeep provided software update that caused transmission issues that the car did not have before update. Inadequate response from dealer was that the rough shifting would get better as it learned from drivers habits. Really....."

"car makes a jerky bump going up the same hill ...same place and the road is fine"

"Has been shifting funny since the first week ive had it !"

"Transmission would hesitate between 1st and 2nd gear"

"Would not stay in proper gear when downshifting"

"COULD NOT ALWAYS SHIFT INTO GEAR EASISLY. WOULD HAVE TO MOVE SHIFT LEVER SEVERAL TIMES TO GET IT IN THE RIGHT GEAR"

"Randomly gets stuck in low gear"

"See previous note"

"Often, several times a week, when moving from a stop to acceleration the engine will rev high (around 3500 - 400 rpm) and the vehicle will not shift up from second gear into 3rd gear and so on in the normal time. I either have to release my foot from the accelerator (which can put me in danger if traffic is behind me) and allow the engine to rev down and pop into correct gear or I need to switch into Manual Shift Mode and manually shift gears up to catch up."

"Transmission valve body module was defective at delivery & replaced at 150 miles"

"Engine shifts down or up at inappropriate times giving a jerky ride and increased anxiety that care will not perform correctly when needed. Company states car "is fine and that is just the 8 step transmission doing it's job". Right"

"The transmission will frequently shift into park while being driven."

"Jeep dealers are not capable of repairing this vehicle. It has been towed 8 times and it unreliable"

"Dealer had to reprogram the transmission because it would come out of park and roll. Recall"

"Wouldn't stay in park"

"Have had transmission in 3 times, each time they do a software update. Now we are getting bad gas milage and transmission still hesitates at times. Still unhappy"

"Uncertain transmission shifting safety recall apparently involved reprogramming of five electronic control modules (computers) in the vehicle to insure "roll-away" possibility was eliminated, but none of this resulted in more positive shift lever operation of the transmission. Also, the paddle shifters do not operated in the same manner as other "industry-standard" vehicles, which I think could and should have been changed with all that reprogramming"

"Many Mopar vehicles were recalled this past year due to a potentially serious issue with the transmission selection knob. There were issues reported with the transmission not being put in park despite indicating that it was in park. This issue resulted in the death of at least one individual. Despite the dealership stating that it was a short 15 minute computer flash, they had to keep the vehicle for an entire day which was rather inconvenient, but less inconvenient than death"

"Panoramic sunroof creaks at times - depends on temparature"

"In the dash"

"Rattle from the sun roof"

"Rattle in left front quarter from engine vibration at low rpms"

"Clicking or tapping noise when Jeep is started when engine is cold. There is also a second noise which I am unsure how to describe"

"My sunroof has rattled since new. There are so many rattles, it feels poorly built and cheap. Seats rattle, rattle in dash and several other rattles depending on time of year."

"Absolutely irritating squeak in dash. It comes and goes, but usually happens when the outside temperature is below 40°"

"Noise in car cabin."

"driver seat made squeaking noises while driving - has since been fixed"

"squeek in the front end going over bumps at a slow speed. The dealer determined that it was due to strut and shock failure which the fixed on warranty and I have had zero problems since."

"The rear hatch wiper blade chatters. Despite 4 visits to the dealer for warranty repairs, 4 new wiper refills and a new arm, the chatter remains."

"Sounds like a loose heat shield"

"After a fender repair at the local dealership, our SUV has a squeaking noise . We return to the dealership for regular service and asked them to see why but all they said was that they couldn't reproduce the squeaking so nothing was done and now I have listen to it every time I drive."

"In dash squeaks. Constant at low speed on anything but completely smooth road"

"Around 20000 miles, everytime you went over a speed bump, the passenger side rear shock would squeak annoyingly. Took it to the dealer and got it fixed. The worst part is that they have us a rental chrysler 200 4-cylinder"

"The passenger front seat, when not in use, squeaked, but was repaired with one visit"

"Seat back squeaked loudly when turning. It took 4 trips to dealer to get fixed. Ended up being a support bar loose in the seat"

"Very noisy road noise. Very uncomfortable ride - feel evry bump in the road. (I have owned three other Gr. Jeep Cherokees and haven't had this problem.) I returned to dealer, but was not satisfied with solution offered. Having a history of Jeep l"