Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is capable on or off road. It also makes a good choice for trailer towing. The ride is comfortable and the interior is quiet, as well as nicely finished. A 2014 freshening brought a significant boost to the Grand Cherokee's road-test score.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Head protection air bags available from 2002, standard from 2007. ESC available in 2005, standard from 2006.
Road Test

Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is capable on or off road. It also makes a good choice for trailer towing. The ride is comfortable and the interior is quiet, as well as nicely finished.

A 2014 freshening brought a significant boost to the Grand Cherokee's road-test score. Improved controls, better fit and finish and a new eight-speed automatic -- which improves performance -- are high points of this update. Unfortunately, the transmission did nothing to improve the overall fuel economy of the V6 version we tested.

Seating
2 front, 3 rear
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 3-liter V6 turbodiesel (240 hp)
  • 3.6-liter V6 (290 hp)
  • 5.7-liter V8 (360 hp)
  • 6.4-liter V8 (470 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

"A transmission oil line leaked at a quick connect disableling the vehicle. the vehicle computer system shutdown the vehicle (unable to shift out of Park) preventing damage to the transmission"

Wm M., NJ (2015 Jeep Grand Cherokee Summit 5.7-L V8)
Gear selector or linkage

"Very hard to determine which gear you are in. Shifter is more like joystick."

Anonymous, CA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Electronic transmission shifter and control is very vague in operation. Attempting to shift into Reverse from Park frequently results in transmission ending up in neutral or drive. Shifting from Park to Drive frequently results in the transmission being in neutral. Paddle shifters operate funny (in comparison to both the 2015 and 2018 Sonata, or my 2012 Corvette.)."

Thomas S., MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Gear shift selection is troublesome. Sometimes don't know what gear you are in. Have to toggle the selector to desired position and you are not always in the gear you think you are supposed to be in. Also, at carwash you have to step on brake to shift from N to Drive and with cars closely behind you, the car can get rammed from behind if you are not fast to shift."

Michael S., IN (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"When shifting to PARK, the transmission stops in REVERSE which causes the vehicle to start backing up as you exit vehicle."

Philip D., IA (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The problem was addressed in a recall and repaired by jeep"

Roger M., OH (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Gear selector is a very poor design. Difficult to find a gear without staring at it and making sure it is in the proper gear. Recall was a joke"

Anonymous, WI (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Recall for publicized trouble shifting into park. Fixed with reprogramming, without expense to me. But I had early on noted that I needed to pay attention to this and therefore had no problems with it"

Anonymous, WA (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"It doesn't shift easily into gear. I struggle finding the gear I want"

Anonymous, CA (2015 Jeep Grand Cherokee)

"SLOPPY SHIFTER. GENERAL PROBLEM ON MOST JEEPS"

Joe F., NJ (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"I have to look and be sure it is in park"

John G., AL (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Transmission periodically sticks in first gear and has to corrected by use of shifting paddle or shifter. It's been in the shop more times than I can count. Jeep Customercare did all they could. The problem has never been solved although it appears to be associated with the left (-) paddle. The lease is up in a year and I've decided to just live with it"

David G., CT (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"There was a recall where the car could roll if not properly placed in park while off. This was proven to have killed people"

Anonymous, NY (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"This is a poorly designed gear shift. It does not move easily or safely thru the gears. The whole design & function is problematical & dangerous. Even after the update it is still a bad shifter & requires extra effort & vigilance to be sure you have it in the correct gear"

Jamini A., KS (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Suffered the well-known problem with uncertain shifting between "park", "reverse", "drive", and "neutral". Had the safety-recall performed and while the problem still remains, the safety issues seem to have been eliminated. This problem does not "go away" with operator experience"

Thomas S., MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Poor shifter design. Hard to find gear. Even after getting used to it, can't find reverse from drive if in a hurry. Also hate heater controls- must take eyes off the rode and read multiple screens to change vents, defrost, etc"

Jim T., IA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Rough shifting

"vehicle experienced a jolt or bump when shifting from 1st to 2nd to 3rd gear. No issues with shifting 3rd thru 8th gear. Most common at slower speeds in stop and go traffic"

Anonymous, NH (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"1st to 2nd and 2nd to 3rd shifts are harsh until the transmission warms up"

Anonymous, NJ (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"shift hard from 2nd to 3rd both up and down shifting"

Anonymous, TX (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"A computer module failed that controlled shifting. Replaced under warranty"

Mark B., OR (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Transmission would hang in a gear rather than transition through it. ie Getting on the Fwy, the transmission would lock into 4th gear. The dealership 'reprogrammed' the transmission and it has worked fine since."

Alan E., TX (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Jeep provided software update that caused transmission issues that the car did not have before update. Inadequate response from dealer was that the rough shifting would get better as it learned from drivers habits. Really....."

Anonymous, CA (2015 Jeep Grand Cherokee Summit 5.7-L V8)

"car makes a jerky bump going up the same hill ...same place and the road is fine"

Anonymous, PA (2015 Jeep Grand Cherokee 3.6-L V6)

"Has been shifting funny since the first week ive had it !"

Lou G., CT (2015 Jeep Grand Cherokee Laredo 6.4-L V8)

"Transmission would hesitate between 1st and 2nd gear"

Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Would not stay in proper gear when downshifting"

Anonymous, SC (2015 Jeep Grand Cherokee Summit 5.7-L V8)

"COULD NOT ALWAYS SHIFT INTO GEAR EASISLY. WOULD HAVE TO MOVE SHIFT LEVER SEVERAL TIMES TO GET IT IN THE RIGHT GEAR"

Joe F., NJ (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Randomly gets stuck in low gear"

Anonymous, NC (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Slipping transmission

"See previous note"

Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Often, several times a week, when moving from a stop to acceleration the engine will rev high (around 3500 - 400 rpm) and the vehicle will not shift up from second gear into 3rd gear and so on in the normal time. I either have to release my foot from the accelerator (which can put me in danger if traffic is behind me) and allow the engine to rev down and pop into correct gear or I need to switch into Manual Shift Mode and manually shift gears up to catch up."

Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Transmission computer

"Transmission valve body module was defective at delivery & replaced at 150 miles"

Steven G., PA (2015 Jeep Grand Cherokee Laredo)

"Engine shifts down or up at inappropriate times giving a jerky ride and increased anxiety that care will not perform correctly when needed. Company states car "is fine and that is just the 8 step transmission doing it's job". Right"

Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The transmission will frequently shift into park while being driven."

Anonymous, GA (2015 Jeep Grand Cherokee Overland 5.7-L V8)

"Jeep dealers are not capable of repairing this vehicle. It has been towed 8 times and it unreliable"

Duncan B., NY (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"Dealer had to reprogram the transmission because it would come out of park and roll. Recall"

Anonymous, OK (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Wouldn't stay in park"

Anonymous, UT (2015 Jeep Grand Cherokee Overland 3.0-L V6 diesel)

"Have had transmission in 3 times, each time they do a software update. Now we are getting bad gas milage and transmission still hesitates at times. Still unhappy"

Layne S., CA (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Uncertain transmission shifting safety recall apparently involved reprogramming of five electronic control modules (computers) in the vehicle to insure "roll-away" possibility was eliminated, but none of this resulted in more positive shift lever operation of the transmission. Also, the paddle shifters do not operated in the same manner as other "industry-standard" vehicles, which I think could and should have been changed with all that reprogramming"

Thomas S., MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Transmission sensor or solenoid

"Many Mopar vehicles were recalled this past year due to a potentially serious issue with the transmission selection knob. There were issues reported with the transmission not being put in park despite indicating that it was in park. This issue resulted in the death of at least one individual. Despite the dealership stating that it was a short 15 minute computer flash, they had to keep the vehicle for an entire day which was rather inconvenient, but less inconvenient than death"

Anonymous, MD (2015 Jeep Grand Cherokee Limited 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"After the new radio unit was installed the backup camera went bad. Took 7 days to get the new camera and now I have to have the new camera installed"

Tamara N., TX (2015 Jeep Grand Cherokee Overland 3.6-L V6)
CD player

"Does not play the music at the correct speed. It drags"

Anonymous, VT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Display screen difficult to see

"Our screen starts out bright then fades to a hazy screen. they have tried to fix but is not able to be remedied so must live with problem"

Layne S., CA (2015 Jeep Grand Cherokee Summit 3.6-L V6)
Display screen freezes up

"periodic screen freezes that has hopefully finally been fixed by software update."

Anonymous, WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"Randomly screen freezes- need to shut of vehicle and restart to get to work"

Anonymous, CT (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"Turn on Radio and it sometimes takes several minutes to actually get volume enough to hear it. Sometimes the infotainment system switches itself from SeriusXM to MP3 player and back again."

Anonymous, MN (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"As part of the navigation system problem previously mentioned, the display screen froze up."

Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The info screen was corrected when the entire electronic navigation system was replace under warranty. No problems since."

Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Screen would freeze up regularly. Had new module put in. Still freezes up periodically"

Larry B., WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"There is a ghost in the machine in these vehicles. Chrysler is moving too fast developing poorly designed & poorly functioning electronics that create huge problems for drivers. Once the system screws up you may have to pull over & turn the car off to remedy it. This is not always safe or advisable to do in certain situations, it also is a huge distraction to drivers & I expect accidents to result. I would not have bought the car if I knew the electronics were this poorly designed & dysfunctiona"

Jamini A., KS (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Display screen goes blank

"The 8.4 infotainment system completely went out, including the Sirius XM, Navigation, phone pairing, etc. Dealer replace entire system under warranty. No further problems."

Anonymous, TN (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Intermittently but infrequently the screen goes blank. Often afterward I must re-pair the cell phone to u connect"

Anonymous, CT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Display screen simply shuts off, then reboots. Screen sometimes doesn't want to load"

Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"SD card slot doesn't recognize any SD card above 8GB"

Anonymous, WA (2015 Jeep Grand Cherokee Summit 6.4-L V8)

"Uconnect only connects sometimes"

Anonymous, MI (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Constant error messages, system freezing, Bluetooth music skipping on any connected device, errors reading SD cards, errors reading USB sticks, constantly having to re-pair iPhone and Android phones, radio sound drops out. Dealer has performed two software re-installs and upgrades but problems persist. I won't buy another vehicle with a UConnect system"

Bryen W., GA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
In-dash navigation system (GPS)

"The navigation system quit working. The whole information system had to be replaced at a cost of $750. Parts had to be ordered twice."

Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"GPS map would show and track path of the vehicle 50-100 miles away from actual location. Happened several times - dealer reloaded software - solved the problem for a while. When it happened the third time, dealer replaced the unit under warranty. No problems since."

Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Inaccurate, the map data was several years out of date when the vehicle was new, and there are no updates available for it. I would advise everyone not to buy the in-dash navigation system. Use the FREE apps available for your phone, I have found them to be far more accurate, so much so that I often use my phone to navigate instead of the vehicle's navigation system"

Scott B., TX (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Froze up or went to a completely different state while driving. Intermittent so Dealership was not able to diagnose the problem and eventually ended up having to replace the entire system which included Nav, Radio, Phone and all other items connected to that screen"

Anonymous, NH (2015 Jeep Grand Cherokee Limited 5.7-L V8)

"On two separate occasions, the navigation map became disoriented. It reflected the vehicle current location hundreds of miles away from the actual location - not on an actual highway. The system was reprogrammed by the dealer and the problem has not reoccurred in approximately 12 months"

Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Constantly received a message stating that I am in an area with unverified map data despite the fact that I am on State Highways etc and navigation continues. Map data base is from 2013 with no update available"

Kevin P., OH (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The gps directions can be totally misleading. it will send you off in directions that are not accurate"

Anonymous, CA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"New phone would not pair. Phone consultation with Jeep finaliy resolved the problem, but it took an hour on the phone."

Anonymous, CA (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"sound quality in the car is fine, but sound quality for those on the other line is poor (hard for them to understand). Also, phone will frequently have issues connecting with the car system"

Celia L., VA (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"At odd times the phone and u connect need to be re-paired without warning"

Anonymous, CT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Radio

"Satellite radio (Sirius) works only intermitently"

Anonymous, VT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Connectivity issues to Sirius XM"

Anonymous, WA (2015 Jeep Grand Cherokee Summit 6.4-L V8)

"Poor technology interface. Radio comes on when I press ACC or RUN or start the engine and there is no way to keep it from remaining OFF. And at times it automatically triggers the smartphone to play music"

Anonymous, NV (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)
Routine software updates

"added an after market trailer hitch, the dealer had to program the computer to allow, at an additional cost. this is ridiculous and a ripoff"

Anonymous, SC (2015 Jeep Grand Cherokee 3.6-L V6)
Software update fixes

"I have a diesel engine and government required softwae update to fix emissions issue. At same time an engine light problem indicated a dpf failure which was replaced at the same time as the free update."

Larry B., WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"computer crashed, dealer had to reload software"

Anonymous, SC (2015 Jeep Grand Cherokee 3.6-L V6)
Steering wheel controls

"steering wheel heater shuts off after one minute and must be turned back on, then it stays on."

Anonymous, BC (2015 Jeep Grand Cherokee SRT 6.4-L V8)
Voice control commands

"Voice commands react intermittently.....just used the same system in a Chrysler 200 and it worked just fine....they'll have to fix it"

James R., AZ (2015 Jeep Grand Cherokee Summit 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"there is a water leak in the underbody, that took almost 2 years for the 2nd. dealer to find out and correct. the problem was the sealant on the under body panel was broken and water stay in there for the life of the car, producing a slush noise."

Anonymous, NJ (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"window glass seal does not seat properly front drivers"

Anonymous, PA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Squeaks or rattles

"Panoramic sunroof creaks at times - depends on temparature"

Anonymous, CA (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"In the dash"

Anonymous, GA (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Rattle from the sun roof"

David P., VA (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Rattle in left front quarter from engine vibration at low rpms"

Anonymous, TX (2015 Jeep Grand Cherokee Overland 5.7-L V8)

"Clicking or tapping noise when Jeep is started when engine is cold. There is also a second noise which I am unsure how to describe"

Anonymous, CA (2015 Jeep Grand Cherokee Altitude 3.6-L V6)

"My sunroof has rattled since new. There are so many rattles, it feels poorly built and cheap. Seats rattle, rattle in dash and several other rattles depending on time of year."

Anonymous, MN (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Absolutely irritating squeak in dash. It comes and goes, but usually happens when the outside temperature is below 40°"

Keith L., OK (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Noise in car cabin."

Anonymous, CA (2015 Jeep Grand Cherokee Summit 5.7-L V8)

"driver seat made squeaking noises while driving - has since been fixed"

Anonymous, NJ (2015 Jeep Grand Cherokee Altitude 3.6-L V6)

"squeek in the front end going over bumps at a slow speed. The dealer determined that it was due to strut and shock failure which the fixed on warranty and I have had zero problems since."

Anonymous, NC (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The rear hatch wiper blade chatters. Despite 4 visits to the dealer for warranty repairs, 4 new wiper refills and a new arm, the chatter remains."

Anonymous, VA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Sounds like a loose heat shield"

Tom M., MI (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"After a fender repair at the local dealership, our SUV has a squeaking noise . We return to the dealership for regular service and asked them to see why but all they said was that they couldn't reproduce the squeaking so nothing was done and now I have listen to it every time I drive."

Jerry M., FL (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"In dash squeaks. Constant at low speed on anything but completely smooth road"

Keith L., OK (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Around 20000 miles, everytime you went over a speed bump, the passenger side rear shock would squeak annoyingly. Took it to the dealer and got it fixed. The worst part is that they have us a rental chrysler 200 4-cylinder"

Michael E., MI (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"The passenger front seat, when not in use, squeaked, but was repaired with one visit"

Anonymous, NY (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"Seat back squeaked loudly when turning. It took 4 trips to dealer to get fixed. Ended up being a support bar loose in the seat"

David H., KY (2015 Jeep Grand Cherokee Overland 5.7-L V8)
Wind noise

"Very noisy road noise. Very uncomfortable ride - feel evry bump in the road. (I have owned three other Gr. Jeep Cherokees and haven't had this problem.) I returned to dealer, but was not satisfied with solution offered. Having a history of Jeep l"

Virginia C., UT (2015 Jeep Grand Cherokee Limited 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Module which controls the starting process stopped communicating with the BCM resulting in a condition where the car would not start at all. Required telling in the day at the dealership to replace"

Kevin P., OH (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Clock

"continually lost time. Eventually they fixed it"

Mark P., NY (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Cruise control

"due to the manufactures notice of the cruise control sticking and not releasing while driving and putting on the brake, I find it very bothersome to drive without it and maintain appropriate speed"

Nanci M., OH (2015 Jeep Grand Cherokee 3.6-L V6)
Exterior lights (other than headlights)

"LED lights burned out in right tail light."

Anonymous, PA (2015 Jeep Grand Cherokee Altitude 3.6-L V6)
Headlights

"Poor lighting at night. Took to a dealer to install after market brighter bulbs. Installed incorrectly which gave me incorrect focus of light and poorer lighting than before. Took to an independent garage to correct problem."

Anonymous, AB (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"headlight replacement was expensive (Labor), and without replacing both sides, they are not the same brightness and intensity. headlights should last longer than 30 months, and now I'm noticing other Grand Cherokees with a headlight out."

Anonymous, SC (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"A headlight burned out/quit working after only about 2-3 years. NOT covered by warranty."

Anonymous, AZ (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Automatic highbeams were not working - the camera was replaced, and then they worked properly"

Shane S., MN (2015 Jeep Grand Cherokee Overland 3.0-L V6 diesel)

"3 leds turned blue"

Anonymous, NJ (2015 Jeep Grand Cherokee Summit 3.6-L V6)
Heated or cooled seats

"Seat heater went out and separately the seat motor died"

Anonymous, CA (2015 Jeep Grand Cherokee Summit 5.7-L V8)
Keyless entry

"within three months, I was unable to operate my new Jeep for 7 days due to the vehicle not being able to identify or detect any of the assigned Key Fobs. Vehicle was useless and they had to replace an entire computer board"

Anonymous, NC (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"It always takes three or four attempts to lock the vehicle via the keyless buttons on the door handles. The first 2-3 presses cause the vehicle to flash the lights like there is an error or problem, but the doors do not lock. Eventually the vehicle will lock if you keep trying. Lately we just use the trunk/hatch button or pull out the key fob"

Bryen W., GA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Wiper motor or washer

"Failed wiper arm on rear hatch wiper. Glad would not clear the glass and was lifting up from the glass"

Kenneth H., VA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Wiper motor would not work after being in the hot sun until it was driven for a while and cooled down. The motor was replaced twice"

Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Wheel well cover"

Anonymous, CA (2015 Jeep Grand Cherokee SRT 6.4-L V8)

"fender molding came loose. The whole fender trim was replaced under warranty."

Anonymous, WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"A plastic panel between the front and rear doors, B pillar, came off"

Rod D., WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Fender wheel trim came loose. It was repaired under warranty"

Anonymous, AZ (2015 Jeep Grand Cherokee Overland 3.0-L V6 diesel)

"Fuel door trim cover blew off"

Anonymous, MT (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)
Loose interior trim or moldings

"Headliner was not completely flush against the rubber molding in a single location (above the rear driver side door)"

Michael R., FL (2015 Jeep Grand Cherokee)

"Dash panel is bowed in the middle and it takes 4 weeks for them to get a new part"

William T., AL (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Minor trim delamination"

Anonymous, NY (2015 Jeep Grand Cherokee SRT 6.4-L V8)
Paint (fading, chalking, cracking, or peeling)

"Appliqué on on passenger side dashboard cracked and peeled. Dealer wants $800 to replace it which is ridiculous"

Anonymous, NC (2015 Jeep Grand Cherokee Summit 3.6-L V6)

"Each of the front doors towards the bottom had paint peal revealing bear metal that rusted"

Rod D., WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"The paint is peeling in small patches on the front of the car"

Anonymous, CA (2015 Jeep Grand Cherokee)
Rust

"rust developed on the leading edge of the engine hood. Replaced under warrenty"

Anonymous, NY (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"Entire front face of hood is bubbling with rust"

Tom M., MI (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"cv on passenger side replaced due to gasket leak"

Anonymous, PA (2015 Jeep Grand Cherokee 3.6-L V6)
Electronic or air suspension

"ladder rear passenger side was cut and had to be replaced , under warranty completed this week"

Dan B., ON (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"noisy air pump"

Anonymous, MA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"the air suspension does not stay inflated. has been back to the dealer 6 times, since it was purchased. Jeep can not figure out why the system continues to fail"

Anonymous, IL (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Power steering pumps and hoses

"Power steering pump failed and was repaired under warranty"

Scott C., TX (2015 Jeep Grand Cherokee Limited 5.7-L V8)
Shocks or struts

"Left front shock blew out with 37,000 miles on the vehicle; although we purchased the extended warranty, Lithia considers this to be a wear item not covered by warranty. We are quite displeased to have to spend $600 to replace this item!"

Nathaniel S., MT (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"Hydraulic leak in driver side front strut."

M C., AZ (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"One of the shocks was found to be leaking fluid on a regular 12 month inspection and had to take to dealer to have it replaced. It was covered by warranty. No other problems of any kind."

Anonymous, NC (2015 Jeep Grand Cherokee Overland 5.7-L V8)

"cracked seals in the rear shocks; lost all pressure"

Anonymous, QC (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Steering wheel vibration

"From the day I drove it off the showroom lot, the steering wheel and seat vibrate above 62 mph, car is unable to be aligned or balanced. Jeep refuses to do anything about it. It's very unsafe and I'm worried about having an accident"

Anonymous, PA (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Wheel bearings

"Not sure if I'm double reporting this, but noise alerted me to problem, probably drove 10K kms after that, jacked up vehicle and checked for looseness, but eventually just took to dealer and they diagnosed and replaced under warranty, gave me a loaner to drive home as I lived out of town."

Brian K., AB (2015 Jeep Grand Cherokee Limited 5.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"It was a pollution prevention device in the exhaust that required cleaning."

Anonymous, WA (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"Check engine light has been on since I received the vehicle. The EGR valve has been replaced and continues to fail, putting particles into the rest of the system. The remote start will not work in this mode, a minor but frustrating feature"

Don R., IA (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)
Fuel cap

"Fuel door latch failed. Could not open fuel door"

Tom M., MI (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"O2 Sensor was a defect components - dealer replaced vehicle fixed"

Anonymous, MI (2015 Jeep Grand Cherokee Summit 5.7-L V8)

"I had 3 check engine warnings. Twice they reset the sensor for particulate matter in the exhaust system. On the 3rd time they had to replace the sensor which cost $800"

Ben H., UT (2015 Jeep Grand Cherokee Overland 3.0-L V6 diesel)

"Heard severe rattling noise from beneath Jeep. It was identified as a loose NOX sensor on the catalytic converter. Fixed under warranty at no charge"

A M., CA (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"Diesel uses DEF to purge emissions. The DEF tank leaked, the O2 sensor failed repeatedly. The EGR valve became clogged with soot like substance and so did many other parts of the system. I have have three visits to the dealer for repairs, lasting a week or more each time. The DEF problem causes the vehicle to fail to start after 200 miles. I was traveling and couldn't drive anywhere after arrival, then couldn't turn vehicle off on the way home. Dangerous feature. We are not always within"

Don R., IA (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"Sensor went out- no big deal, but it took for ever to get an appointment that I could keep at the dealer and by the time I decided to change dealers it was out of warranty and I had to pay for the repair"

Tamara F., CA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

"i have had the check engine light come on three times in the last six months. Each time I have to disrupt my schedule to take the car in for service. This is becoming too costly in terms of money and time. This may be a inherent problem with Jeep GC lately as it now takes three weeks lead time to get a service appointment"

Anonymous, CA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Slip out of park Automatic slip into gear drive"

Anonymous, CA (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Transmission rebuild or replacement

"So far, the transmission valve body, shifter, shifter control module, transmission software have been replaced. Additionally when slowing down, the transmission downshift from 2 to 1 is very abrupt and causes the car to lurch forward. Very dangerous"

Anonymous, GA (2015 Jeep Grand Cherokee Overland 5.7-L V8)

"Required full transmission replacement and due to the mileage was out of Warranty. It was very expensive."

Anonymous, TX (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

"glad it was covered under warrenty .did not have car for almost 2 weeks"

Anonymous, NJ (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"would not travel in reverse transmission was replaced while under warrenty"

Anonymous, NJ (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Transmission failed and was replaced under warranty"

Anonymous, SC (2015 Jeep Grand Cherokee Summit 5.7-L V8)

"poor design. Transmission had to be replaced due to shifting issues"

Anonymous, NC (2015 Jeep Grand Cherokee Limited 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"automatic cabin control isn't effective, especially the heat. The AC was on while it was 45 degrees outside"

Anonymous, NC (2015 Jeep Grand Cherokee Limited 3.6-L V6)

"It doesn't react to temperature changes very quickly"

Anonymous, AZ (2015 Jeep Grand Cherokee Overland 5.7-L V8)
Blower (fan) motor

"Damaged by dealer while replacing air filter"

Anonymous, NC (2015 Jeep Grand Cherokee Limited 3.6-L V6)
Evaporator

"Bought vehicle used, power train warranty only, evaporator failed dealership gave me a discount but stiffed me with the sales pitch. Heggs Jeep sucks"

James R., AZ (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Had to have it replaced while traveling"

Anonymous, CA (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Heater system

"Repeatedly but intermittantly, the heating system does not operate. The dealer cannot find the problem."

Anonymous, CA (2015 Jeep Grand Cherokee Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Check engine light came on. Apparently the Oxygen sensor is bad. Being checked this next week"

Donald P., AZ (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)
Engine knock or ping

"55000 miles, needed cam and rockers replaced on right side of bock"

Rick B., IL (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Shutdown on one of the cylinders, known issue"

Andy P., MI (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Oil leaks

"Oil leaked on top of engine. Don't recall the part that had to be replaces under warranty"

Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"At regular checkup, oil leak detected at engine. Fixed by dealer under warranty"

Anonymous, AZ (2015 Jeep Grand Cherokee Limited 5.7-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"There was a bad sensor and it took the dealership 5 attempts to finally figure out the problem. They worked directly with the manufacturer."

Anonymous, CO (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)
Other/unsure

"Problems with wiring under driver's seat"

Rick B., IL (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Break warning went off when using turn signal to switch lanes. There was another car in the other lane; however it was a safe distance ahead of us."

Anonymous, CA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"A warning keeps appearing stating we need to wipe the front sensor. We've cleaned the sensor; appears sensor may be scratched since warning keeps appearing."

Anonymous, CA (2015 Jeep Grand Cherokee Overland 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Direct is supposed to lock by pushing a button on outside door handle. Works about 50% of the time"

Anonymous, SC (2015 Jeep Grand Cherokee Summit 6.4-L V8)
Mirrors

"Painted plastic cover on back of passenger mirror fell off. Plastic retaining tabs broke off. Don't understand why. Cover not replaceable according to MOPAR parts man. Must replace entire mirror assembly. $200 for complete mirror assembly plus labor. I'm going to glue the cover back on with marine boat glue."

Jim T., IA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Seat controls - movement

"Plastic lower side panel on drivers side has broken 3 times under warranty and once after warranty"

Lou G., CT (2015 Jeep Grand Cherokee Laredo 6.4-L V8)
Windows

"The windshield washer stopped working"

Matthew D., WI (2015 Jeep Grand Cherokee Laredo 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"The same problem exists. The vibration is awful. Car is awful - I wouldn't recommend anyone buying a Jeep"

Anonymous, PA (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Driveshaft or axle

"Main drive shaft vibrating due to failed bearing; entire drive shaft was replaced."

Kevin K., TN (2015 Jeep Grand Cherokee Summit 5.7-L V8)
Electrical failure

"The rpm sensor on the drive shaft failed and shut the car down. $3k and a month later I got it back but the transmission slips and jumps."

Duncan B., NY (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Just recently, I began to smell hot antifreeze from the drivers side of the radiator. Can't see a leak. Anti freeze level is still ok. Have marked current level on expansion tank and am observing for any changes."

Jim T., IA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)
Radiator

"Radiator sprung a leak on one of the pipe fittings."

Anonymous, CT (2015 Jeep Grand Cherokee Overland 3.6-L V6)
Water pump

"Coolant started leaking from the pump and it had to be replaced (under warranty)."

Kevin K., TN (2015 Jeep Grand Cherokee Summit 5.7-L V8)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Not enough stopping power"

Dave H., FL (2015 Jeep Grand Cherokee Overland 3.6-L V6)

"Wheel speed sensor went out and caused the ABS to shut down. Had an annoying beep every minute until repaired"

Tamara F., CA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)
Regular brake failure

"Brakes are not strong enough for weight of vehicle"

Dave H., FL (2015 Jeep Grand Cherokee Overland 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"would not start at all It would not turn over at all"

Anonymous, KY (2015 Jeep Grand Cherokee Limited 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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