In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"After the new radio unit was installed the backup camera went bad. Took 7 days to get the new camera and now I have to have the new camera installed"
Tamara N., TX (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Does not play the music at the correct speed. It drags"
Anonymous, VT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Our screen starts out bright then fades to a hazy screen. they have tried to fix but is not able to be remedied so must live with problem"
Layne S., CA (2015 Jeep Grand Cherokee Summit 3.6-L V6)"Software updates works for a little while then comes back, frezzes off the screen or software it's not responding to your commands like radio volume or change of a music station it resets itself & works for a period of time but goes back to the original Problems"
Anonymous, (2015 Jeep Grand Cherokee Unsure 3.6-L V6)"periodic screen freezes that has hopefully finally been fixed by software update."
Anonymous, WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)"Randomly screen freezes- need to shut of vehicle and restart to get to work"
Anonymous, CT (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)"Turn on Radio and it sometimes takes several minutes to actually get volume enough to hear it. Sometimes the infotainment system switches itself from SeriusXM to MP3 player and back again."
Anonymous, MN (2015 Jeep Grand Cherokee Summit 3.6-L V6)"As part of the navigation system problem previously mentioned, the display screen froze up."
Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)"The info screen was corrected when the entire electronic navigation system was replace under warranty. No problems since."
Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Screen would freeze up regularly. Had new module put in. Still freezes up periodically"
Larry B., WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)"There is a ghost in the machine in these vehicles. Chrysler is moving too fast developing poorly designed & poorly functioning electronics that create huge problems for drivers. Once the system screws up you may have to pull over & turn the car off to remedy it. This is not always safe or advisable to do in certain situations, it also is a huge distraction to drivers & I expect accidents to result. I would not have bought the car if I knew the electronics were this poorly designed & dysfunctiona"
Jamini A., KS (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Screen darkens even in constant continuing light..only went completely blank on 4 or 5 occasions."
Anonymous, GA (2015 Jeep Grand Cherokee Limited 3.6-L V6)"The 8.4 infotainment system completely went out, including the Sirius XM, Navigation, phone pairing, etc. Dealer replace entire system under warranty. No further problems."
Anonymous, TN (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Intermittently but infrequently the screen goes blank. Often afterward I must re-pair the cell phone to u connect"
Anonymous, CT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Display screen simply shuts off, then reboots. Screen sometimes doesn't want to load"
Anonymous, MI (2015 Jeep Grand Cherokee Limited 3.6-L V6)"I repeatedly receive a phone error message that the dealer is unable to repeat. It happens intermittently, but it seems to cause the phone pairing to disconnect."
Anonymous, TX (2015 Jeep Grand Cherokee Limited 3.6-L V6)"SD card slot doesn't recognize any SD card above 8GB"
Anonymous, WA (2015 Jeep Grand Cherokee Summit 6.4-L V8)"Uconnect only connects sometimes"
Anonymous, MI (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Constant error messages, system freezing, Bluetooth music skipping on any connected device, errors reading SD cards, errors reading USB sticks, constantly having to re-pair iPhone and Android phones, radio sound drops out. Dealer has performed two software re-installs and upgrades but problems persist. I won't buy another vehicle with a UConnect system"
Bryen W., GA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"I had this problem previously and it was repaired by the dealer for $700+. Now the problem is that the navigation system is sometimes total wrong but it is an intermittent problem. I no longer rely on the navigation system."
Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)"The GPS is not always correct. Software updates are expensive and do not include updates to highway speeds and new construction. We have given up on the Jeep GPS and use our smartphones for more accurate navigation."
Anonymous, SD (2015 Jeep Grand Cherokee Limited 3.6-L V6)"The GPS became inaccurate - saying I was going north when I was going south. This also affected the compass. It was intermittent in that sometimes the GPS worked. In order to fix it, they replaced the "radio" (head unit). This began around October, and was resolved with the replacement unit in December."
Anonymous, NY (2015 Jeep Grand Cherokee Limited 5.7-L V8)"Software updates are complicated, time consuming and don't always work."
Anonymous, MD (2015 Jeep Grand Cherokee Overland 3.6-L V6)"The navigation system quit working. The whole information system had to be replaced at a cost of $750. Parts had to be ordered twice."
Anonymous, WI (2015 Jeep Grand Cherokee Limited 3.6-L V6)"GPS map would show and track path of the vehicle 50-100 miles away from actual location. Happened several times - dealer reloaded software - solved the problem for a while. When it happened the third time, dealer replaced the unit under warranty. No problems since."
Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Inaccurate, the map data was several years out of date when the vehicle was new, and there are no updates available for it. I would advise everyone not to buy the in-dash navigation system. Use the FREE apps available for your phone, I have found them to be far more accurate, so much so that I often use my phone to navigate instead of the vehicle's navigation system"
Scott B., TX (2015 Jeep Grand Cherokee Limited 3.6-L V6)"Froze up or went to a completely different state while driving. Intermittent so Dealership was not able to diagnose the problem and eventually ended up having to replace the entire system which included Nav, Radio, Phone and all other items connected to that screen"
Anonymous, NH (2015 Jeep Grand Cherokee Limited 5.7-L V8)"On two separate occasions, the navigation map became disoriented. It reflected the vehicle current location hundreds of miles away from the actual location - not on an actual highway. The system was reprogrammed by the dealer and the problem has not reoccurred in approximately 12 months"
Anonymous, GA (2015 Jeep Grand Cherokee Overland 3.6-L V6)"Constantly received a message stating that I am in an area with unverified map data despite the fact that I am on State Highways etc and navigation continues. Map data base is from 2013 with no update available"
Kevin P., OH (2015 Jeep Grand Cherokee Limited 3.6-L V6)"The gps directions can be totally misleading. it will send you off in directions that are not accurate"
Anonymous, CA (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Does not always recognize the drivers phone"
Anonymous, MD (2015 Jeep Grand Cherokee Overland 3.6-L V6)"New phone would not pair. Phone consultation with Jeep finaliy resolved the problem, but it took an hour on the phone."
Anonymous, CA (2015 Jeep Grand Cherokee Limited 3.6-L V6)"sound quality in the car is fine, but sound quality for those on the other line is poor (hard for them to understand). Also, phone will frequently have issues connecting with the car system"
Celia L., VA (2015 Jeep Grand Cherokee Limited 3.6-L V6)"At odd times the phone and u connect need to be re-paired without warning"
Anonymous, CT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Satellite radio (Sirius) works only intermitently"
Anonymous, VT (2015 Jeep Grand Cherokee Laredo 3.6-L V6)"Connectivity issues to Sirius XM"
Anonymous, WA (2015 Jeep Grand Cherokee Summit 6.4-L V8)"Poor technology interface. Radio comes on when I press ACC or RUN or start the engine and there is no way to keep it from remaining OFF. And at times it automatically triggers the smartphone to play music"
Anonymous, NV (2015 Jeep Grand Cherokee Limited 3.0-L V6 diesel)"added an after market trailer hitch, the dealer had to program the computer to allow, at an additional cost. this is ridiculous and a ripoff"
Anonymous, SC (2015 Jeep Grand Cherokee 3.6-L V6)"during the software update the system got stuck in a continuous loop and could not complete the update but kept trying. the dealer had to replace the head unit to solve the issue. It was repaired free of charge."
Anonymous, WA (2015 Jeep Grand Cherokee Overland 5.7-L V8)"It needed a software update that they indicated on screen that I could fix myself...not true. I finally took to the dealer."
Anonymous, MD (2015 Jeep Grand Cherokee Limited 3.6-L V6)"It freezes the screen & it's unresponsive to your commands"
Anonymous, (2015 Jeep Grand Cherokee Unsure 3.6-L V6)"I have a diesel engine and government required softwae update to fix emissions issue. At same time an engine light problem indicated a dpf failure which was replaced at the same time as the free update."
Larry B., WA (2015 Jeep Grand Cherokee Summit 3.0-L V6 diesel)"computer crashed, dealer had to reload software"
Anonymous, SC (2015 Jeep Grand Cherokee 3.6-L V6)"steering wheel heater shuts off after one minute and must be turned back on, then it stays on."
Anonymous, BC (2015 Jeep Grand Cherokee SRT 6.4-L V8)"Voice commands react intermittently.....just used the same system in a Chrysler 200 and it worked just fine....they'll have to fix it"
James R., AZ (2015 Jeep Grand Cherokee Summit 3.6-L V6)
"Moisture inside camera. Had to replace the camera."
Anonymous, IL (2015 Jeep Grand Cherokee Limited 3.6-L V6)