CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The fuses controlling the system were not inserted fully. Once I identified the three relevant fuses it was an easy fix."Anonymous, VA (2019 Jeep Grand Cherokee Overland 3.6-L V6)
"the phone would not pair up.took vehicle back to dealership for the problem. They did 3 updates the last one worked . the phone has been working."Anonymous, PA (2019 Jeep Grand Cherokee Limited 3.6-L V6)
"Will not retain correct radio station’s memory settings for either driver when they enter the car. Driver one or two with the key fob. Radio replaced and still having same issue. Software design flaw and Jeep hasn’t come up with a fix. Dealer even allowed us to take new car off lot and it did the same thing!"Anonymous, IN (2019 Jeep Grand Cherokee Overland 3.6-L V6)
"Seems to revert saved stations to default every once in a while"Anonymous, NJ (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)
"Badly designed, every time I turn a corner I inadvertently activate the voice command which then asks me what i want to do. The only way to stop it is to hit the end button."Lyle C., AZ (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)