Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is very capable on or off road, and it makes a good choice for trailer towing. All Grand Cherokees are easy to live with. Luxurious interior finish, hushed noise levels, and supportive seats make it a welcome road trip companion. The optional Uconnect 8.4 touch screen infotainment system is one of the most intuitive available.
What sets the Jeep flagship SUV apart from its competition is the wide range of powertrains and available trim levels. Most Grand Cherokees come with a 3.6-liter V6 that provides decent power; updates over the years, including the move to an eight-speed automatic in all Grand Cherokees, have improved acceleration and throttle response. Expect 18 mpg overall from the gasoline V6. A Hemi V8 also remains available, as does a super-fast Trackhawk version. Buyers can choose from rear or all-wheel-drive, and a variety of all-wheel-drive systems are available.
In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.
Read more about extended warranties
4-door SUV
8-speed Automatic
The Reliability score is based on our latest subscriber survey of 2020 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
"Sirius Guardian Service did not work. Radio/Nav u it replaced once. Still not fixed. They are replacing it again."
Anonymous, (2020 Jeep Grand Cherokee Trailhawk 3.6-L V6)Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.
"fender trim not fitting correctly requiring new piece painting and replacing. Dealer unable to remove comound on body reequiringv repaintinf area"
Anonymous, (2020 Jeep Grand Cherokee SRT 6.4-L V8)"ncluded in previous comments re trim"
Anonymous, (2020 Jeep Grand Cherokee SRT 6.4-L V8)Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.
"Water leak from sun roof. Dealer kept it two days and sealed the leak oksy"
Anonymous, (2020 Jeep Grand Cherokee Overland 3.6-L V6)Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
"There is, what feels to be, a miss or hesitation while going less that 55 mph or at cruise speed of 55. It is very sporadic and can happen on level highway. This has happened since day one when it only had 4 miles on it. Tech. seems to think it could relate to the torque converter. Has not been resolved yet. He reflashed the computer and I thought it helped some but the problem still exists."
Anonymous, (2020 Jeep Grand Cherokee Limited 3.6-L V6)Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.
Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Muffler, pipes, catalytic converter, exhaust manifold, leaks.
Transmission rebuild or replacement, torque converter, clutch replacement.
Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.
Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.
Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.
"This is within the app that shows the weather radar map. The map will show some of the radar but not all at various times and then will get brighter and then dimmer for some unknown reason. It is one feature that is nice to have if you are a fisherman like me but it does little good if you can't see the total radar screen or it is missing parts of it!"
Anonymous, (2020 Jeep Grand Cherokee Limited 3.6-L V6)