The new Jeep Wrangler (named the JL) retains the storied model’s rustic charm and distinct proportions, while making improvements to its powertrain, amenities, and connectivity. However, awkward access, excessive wind noise, and rough ride continue.
There's no hardware revolution here as the new Wrangler retains its body-on-frame construction and solid axles. Even though most owners never venture off-road, the Wrangler is still capable of climbing boulders, especially the fortified Rubicon version.
In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.
Read more about extended warranties
2-door SUV
4-door SUV
8-speed Automatic
6-speed Manual
The Reliability score is based on our latest subscriber survey of 2020 Jeep Wrangler owners. The owner comments describe problems respondents experienced with this vehicle.
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
"The satellite radio quit working. Dealer said it was Sirius's fault (it wasn't) and didn't want to work on it."
Anonymous, TX (2020 Jeep Wrangler Willys Unsure)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
"Left front shock absorber was leaking fluid shortly after delivery."
Anonymous, WY (2020 Jeep Wrangler Sport S 3.6-L V6)"Straight from the factory there was significant slop in the dead center position that caused it not to track in a straight line. Dealership said it was normal and wouldn't fix it. The Jeep Care program was useless, kept contacting me about it but never did anything about it. Will never buy a Jeep vehicle again."
Anonymous, (2020 Jeep Wrangler Sport 3.6-L V6)Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.
"The problem is an a aftermarket BSM the dealer installed. They can't see to get it to work after numerous attempts"
Anonymous, NJ (2020 Jeep Wrangler Sport S 3.6-L V6)Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.
Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system
Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.
Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Muffler, pipes, catalytic converter, exhaust manifold, leaks.
Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.
Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.
Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Transmission rebuild or replacement, torque converter, clutch replacement.
Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.
Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
"Sound quality for all systems (phone, radio, GPS, etc.) suddenly became extremely poor. The next day it was fine. This has happened twice in the first month of ownership."
Anonymous, CO (2020 Jeep Wrangler Rubicon 3.6-L V6)