Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy.
There are 6 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"suspension is very rough"

Anonymous, CO (2011 Kia Sorento)

"Four cylinder engine not powerful enough, transmission shifts too frequently"

PAUL S., VA (2011 Kia Sorento)

"Awesome handling. Involved in head on collision at 45 miles per hour. Slight injury to myself."

Anonymous, VA (2011 Kia Sorento)

"Technically this is an SUV with all wheel drive but it is really useless. Even though is has a dashboard "Lock" for all wheel drive, the reality is that one front wheel and the opposite rear wheel will spin so the vehicle become stuck very easily, like on my own wet grass lawn. It is rediculous."

HARRY B., NC (2011 Kia Sorento)

"Not great in states with mountains and only a 4 cylinder."

P K., IL (2011 Kia Sorento)

"I am very pleased with the acceleration and steering. It has the v-6 engine and is very peppy. The steering is very responsive and has a very close turning circle."

Anonymous, GA (2011 Kia Sorento)

"Does not feel stable on snow and ice."

TODD S., PA (2011 Kia Sorento)

"I really enjoy the acceleration of the bigger v6 engine, it's very smooth but delivers a very powerful ride. The suspension and handling on the other hand, especially on windy/curvy roads is very ...jiggly. The suspension sort of feels like it's jelly and there seems to be a lot of cabin movement at moderate speeds through winding roads."

Anonymous, VA (2011 Kia Sorento)

"There is a good bit of road noise and the ride is rough."

Anonymous, CA (2011 Kia Sorento)

"i feel it is very peppy and handles very well and the gas mileage at 75 mph is just as advertised."

Anonymous, AZ (2011 Kia Sorento)

"the ride is so bumpy never would have bought if testdrive was on an unsmooth road"

LINDA F., PA (2011 Kia Sorento)

"In today's world of expressways where acceleration is required to merge safely, the standard 4 cylinder is under powered."

Anonymous, FL (2011 Kia Sorento)

"Great: acceleration and handling. Smooth and quiet ride"

Anonymous, MD (2011 Kia Sorento)

"Rough ride"

D W., IL (2011 Kia Sorento)

"Handles really well - in the winter also (once better tires were put on since the all weather tires that come with the vehicle don't do well in snow)"

Anonymous, MN (2011 Kia Sorento)

"V6 has power to spare. AWD has never left me stuck in the deep Manitoba, Canada snow."

ALLAN O., MB (2011 Kia Sorento)

"The 4 cylinder engine does not deliver enough power."

MICHAEL G., SC (2011 Kia Sorento)


Includes seats, climate control, noise, and ride

What Owners Say

"Everything is good except for noise and ride could be better"

Anonymous, MO (2011 Kia Sorento)

"Rides super smooth - like a luxury vehicle."

Anonymous, MN (2011 Kia Sorento)

"Seats are hard.Has a stiff ride."

Anonymous, MO (2011 Kia Sorento)

"Not a real comfortable ride. Tires on the car at purchased time were cheap. Slid in wet and snowy weather (scarey). When we purchased better tires, no issue with sliding and a little more smoother ride but they need better suspension."

P K., IL (2011 Kia Sorento)

"The Sorento is the perfect size, quiet, comfortable, and the best intermediate SUV value on the market."

ROBERT D., TX (2011 Kia Sorento)

"Noisy ride Electrical Problems with head and parking lights"

Anonymous, NC (2011 Kia Sorento)

"The back seat is not as comfortable during long rides."

Anonymous, TX (2011 Kia Sorento)

"Too much road noise"

ALAN T., GA (2011 Kia Sorento)

"Seats are not the most comfortable; the fan/climate control needs to be on high- not much difference between 2-4 on the fan levels; ride is somewhat rough, even after replacing struts"

MARTHA W., CO (2011 Kia Sorento)

"Good on log distance trips"

VERNON S., FL (2011 Kia Sorento)

"Everything is made for a smooth ride and climate controls are in the back so they can adjust the air control."

GABRIEL P., TX (2011 Kia Sorento)

"Comfort in regard to seats is great but the ride is stiff which I knew going in but if I had one hing to change it would be to have a smoother ride that's less jarring over bumps and such."

MICK T., NY (2011 Kia Sorento)

"seats are great, road noise is my only complaint"

ALVAR S., FL (2011 Kia Sorento)

"Since my purchase of my Kia Sorrento, I notice the difference in the comfort of the ride now not providing the same ride quality as when I purchased it. Also, the increase of the interior noise distraction now, compared to when I bought this car."

HAROLD E., ME (2011 Kia Sorento)

"I am very disappointed with the ride quality. It has a very hard and choppy ride."

Anonymous, GA (2011 Kia Sorento)

"Seats in back not very comfortable. Rough ride. Doors seem rather "tinny" when closing."

HEATHER R., ON (2011 Kia Sorento)

"seats are very comfortable- driver in particular. hugs you in. Car is noisy-road noise when driving"

Anonymous, MI (2011 Kia Sorento)

"Sits up high, ride is great!"

HEIDI W., GA (2011 Kia Sorento)

"This is our traveling car because it is so comfortable and quiet"

BARBARA D., CA (2011 Kia Sorento)

"The heated seats are so nice! I was happy to see the climate control vents for the back seat, but I wish they were a bit bigger. Overall, except for the color, I am satisfied."

SUSAN E., CA (2011 Kia Sorento)

"very uncomfortable ride, you feel every crack in the road, like riding in a horse and buggy"

Anonymous, IL (2011 Kia Sorento)

"There is a rattle that is intermittent but the dealer cannot locate and fix. I think it has something to do with the covers to the sunroofs."

JERRI R., CO (2011 Kia Sorento)

"seats are not that comfortable and front seat head rests force your head foward"

TOM M., NY (2011 Kia Sorento)

"Seats are small and uncomfortable to sit on for any length of time."

JOHN M., AZ (2011 Kia Sorento)

"I've got back problems and the back support is great. For the large size of the inside and the engine, I get great mileage and comfort on long trips, also great acceleration. Seems like everyone would like to buy my car as I've been asked not only by dealerships but personal friends if I ever wants to sell it to call them first."

JANE K., VA (2011 Kia Sorento)

"I'm constantly knocking my head upon entering the vehicle. Once in, it is extremely comfortable. The ride is not smooth, but now many SUV's do have a smooth ride."

Anonymous, MI (2011 Kia Sorento)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Dollar for dollar, you get more with the Sorento."

ROBERT D., TX (2011 Kia Sorento)

"We were very disappointed with the number for mpg on the sticker vs real world. Even on long trips this number was not achievable under the guise that 60 mph achieves the very best possible mpg with any car. This was misleading, and may have resulted in a different choice when buying this car."

PAMELA S., MI (2011 Kia Sorento)

"Fuel efficiency is less than Kia led us to believe it would be. Our Sorento averages about 20 mpg, ranging from about 19 to 21 mpg. We never get close to the 29 mpg the dealer said to expect. Other than that, the car is great - very good in snow, ice, and wet roads. The car sets up nice and high and is comfortable to enter and exit - this is hard for me to find at 6' 3". It is also great on rough foresr roads, etc - handles it more lime a truck than a car."

TIM R., WA (2011 Kia Sorento)

"We receive a good deal from the dealership plus a veteran discount."

GABRIEL P., TX (2011 Kia Sorento)

"Ride is very smooth and comfortable. The seats are comfortable, and have automatic control, and heated seats. The car is an excellent value for the money, and the long warranty is an added bonus. Its handling, drive, and features are somewhat comparable to some luxury vehicles, and noise is not noticeable. Very satisfied with this vehicle."

Anonymous, MD (2011 Kia Sorento)

"milage sucks suppose to get 39"

LINDA F., PA (2011 Kia Sorento)

"Excelent value. 100,000 mile warranty is a great feature."

LONNIE B., NC (2011 Kia Sorento)

"This vehicle is one of the most trouble free cars we ever had"

Anonymous, FL (2011 Kia Sorento)


How it looks inside and out

What Owners Say

"Love the styling: it stands out on the road"

VERNON S., FL (2011 Kia Sorento)

"Worth the money."

HEIDI W., GA (2011 Kia Sorento)

"Very good lines and great accerlation when needed."

Anonymous, CO (2011 Kia Sorento)
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