Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.
There are 3 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The 4 cylinder GDI engine was sold as having lots of power and great gas mileage. It is not that powerful and the mpg is only a couple of mpg better than the 6 cylinder. I would not get the 4 cylinder if I had to do it over."

JACK P., WA (2012 Kia Sorento)

"not enough power to climb hills at the speed limit"

Anonymous, FL (2012 Kia Sorento)

"Handling is great for an SUV, but the acceleration is lacking immediately after pushing on the gas pedal, It seems to hesitate and does not have a quick response."

AL D., FL (2012 Kia Sorento)

"V6 has great pickup and very powerful with a full car."

Anonymous, CA (2012 Kia Sorento)

"It is scary trying to merge into a freeway with this car because it lacks acceleration."

Anonymous, PA (2012 Kia Sorento)

"Handling and acceleration--good Stiff suspension and some road noise-- only complaint"

ELAINE P., AB (2012 Kia Sorento)

"Fun to drive, comfortable and handles well"

SUSAN B., CT (2012 Kia Sorento)

"The Sorento feels under-powered for its size and potential. It is lightweight which helps with gas mileage, but acceleration is anemic and, at times, dangerously sluggish. We are about to have it checked by the dealer for engine knocking, a big surprise in a younger vehicle with average annual mileage."

TOM L., NJ (2012 Kia Sorento)

"Acceleration is jerky - much too strong at a slow speed."

Anonymous, AL (2012 Kia Sorento)

"The suspension of the car is fine on a flat road but is very rough/trucky on uneven roads. Mine is 2012 and I have heard that they have greatly the suspension. if so I would most likely buy another one. 4cylinder was under powered, 6 cylinder is great, gas mileage about the same"

Anonymous, PA (2012 Kia Sorento)

"Steering is too sensitive"

GARY H., AR (2012 Kia Sorento)

"Better than expected acceleration along with a tight fitting interior that is comfortable. The only REALLY annoying problem, however, is the middle row seats need repairing by the dealer several times per year. There is a clear design fault with the FUNCTION of the middle row seats."

BRENT N., IN (2012 Kia Sorento)

"Acceleration is a bit sluggish and fuel economy is significantly less than expected."

Anonymous, OH (2012 Kia Sorento)

"I am happy with the Sorento's acceleration as my LX has the larger of the two 4 cylinder engines available. The one negative in it's performance is it's ride on a very rough road . Otherwise, it's been a good value purchase. I've heard the new highly CR rated Sorento's are much more expensive."

Anonymous, NH (2012 Kia Sorento)

"On recent mountain trip used the gear-down feature and loved the way it worked, letting engine slow car."

Anonymous, NC (2012 Kia Sorento)

"The acceleration on the Kia Sorento is great. It is the primary reason we bought it."

D G., MO (2012 Kia Sorento)

"This car accelerates quite slow, which is disappointing."

SHAUNA K., OR (2012 Kia Sorento)


Includes seats, climate control, noise, and ride

What Owners Say

"Seats and cabin are very comfortable and vision out of it is great."

Anonymous, FL (2012 Kia Sorento)

"Very stiff ride"

Anonymous, IL (2012 Kia Sorento)

"7 passenger if they are all very short ..the rear seat no 3 adults can fit there..terrible design"

PAUL C., GA (2012 Kia Sorento)

"Ride is too stiff, engine noise is too loud"

Anonymous, GA (2012 Kia Sorento)

"Ride is somewhat rough. Gas mileage somewhat lower than expected. Seats somewhat firm."

J P., TX (2012 Kia Sorento)

"It is a little noisier than I would like it to be. Meaning road noise."

J B., FL (2012 Kia Sorento)

"Will not stay connected to my AT&T pay as you go phone"

GEORGE T., NH (2012 Kia Sorento)

"Wish the front passenger side also had Lumbar control. The interior noise is not as quiet as I would like. The back passenger vents could be bigger."

KATHLEEN N., MN (2012 Kia Sorento)

"Good Car , Uncomfortable ride and seats"

Anonymous, FL (2012 Kia Sorento)

"It is a little rougher ride, not as smooth as I think it should be."

SUSAN G., FL (2012 Kia Sorento)

"Seats are low quality. The control mechanisms failed after 3 years on light use."

Anonymous, VA (2012 Kia Sorento)

"The heat going to the back seat via their back seat vents is not very good. It's not an issue with our Kia but, an issue with design (according to them). Cool air gets back there pretty well but, hot air doesn't. Not the end of the world but, it does suck when you have a kid in a car seat in the back."

Anonymous, IL (2012 Kia Sorento)

"Great adjustability to different sized drivers and comfortable seat. Easy to operate climate control and GPS."

BRENT N., IN (2012 Kia Sorento)

"This SUV has a very rough idle the dealer says it is normal it isn't super bad but it is noticeable."

Anonymous, FL (2012 Kia Sorento)

"heated steering wheel ventilated seat"

ROBERT J., IL (2012 Kia Sorento)

"The shifter/ brake connection has a noise that the dealer acknowledges but can not do anything about and is annoying something I have never had to deal with in any other vehicle."

MARK S., FL (2012 Kia Sorento)

"Seats are extremely comfortable. A little too much outside noise when trying to listen to the radio and the ride on a rough road could be smoother. Taking in mind that I have severe arthritis, I could be noticing the ride more than most. My 72 yr old husband thinks it is great."

DON F., CA (2012 Kia Sorento)

"Overall happy with my purchase. Biggest comfort complaint is the front seats are not comfortable after longer drives."

Anonymous, IL (2012 Kia Sorento)

"Seats are firm and somewhat uncomfortable on longer trips. A little on the cheap side."

Anonymous, FL (2012 Kia Sorento)

"Road noise is a bit high."

ELIZABETH W., AB (2012 Kia Sorento)

"A/C has never been up to par, does not get cool enough, ride is a little rough at time"

ROBERT S., DE (2012 Kia Sorento)

"Do not like the third seat. I wish the car came without the third seat."

WILLIAM D., NY (2012 Kia Sorento)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Explicitly promised 28 mpg when purchasing car if I bought a. 4 cylinder. After 57'000 miles, averaging 21 mpg. Kia lost class action suits. Never responded ro my many letters."

PHILIP D., NY (2012 Kia Sorento)

"I believe we got a good amount of features for the price we paid. Sure, the seats are manual and it's not going to win any races (4cyl) but, you get air bags all over the place, it has enough power to get you where you are going and typical 25MPG with occasions of 28MPG on long highway trips makes you forget certain things."

Anonymous, IL (2012 Kia Sorento)

"Compared to other vehicles in this class we felt we got a lot more for our money. It is mid-size for the price of other manufacturers smaller SUV's."

JULIE B., GA (2012 Kia Sorento)

"Great value and looks very stylish."

ALEXIUS N., ND (2012 Kia Sorento)

"Good size vehicle for the price."

J P., TX (2012 Kia Sorento)

"I purchased this used from a private owner 11 months ago and although it was top dollar for a private buy, it was much lower than a dealer buy. The car runs great and has the original tires."

AL D., FL (2012 Kia Sorento)

"I believe the options and standard features are the best for the cost"

ROBERT J., IL (2012 Kia Sorento)

"Very satisfied with reliability."

JOHN R., NJ (2012 Kia Sorento)

"The options, comfort, responsiveness and reliability for the price paid are exceptional We considered several other vehicles and none of them could come close."

Anonymous, VA (2012 Kia Sorento)

"I have the Sorrento SX which I feel has a very good value particularly with the 10 year 100,000 mile warranty. The biggest negative is with the firmness of the front seats. My butt hurts after about an hour of driving."

WAYNE C., MD (2012 Kia Sorento)

"low cost, roomy and had everything I would want in the SUV"

SUSAN B., CT (2012 Kia Sorento)

"I paid under $23K for this vehicle. It is comparable to vehicles costing $10K more. Trouble is, a new one does cost !0K more!"

DAVE C., MO (2012 Kia Sorento)


How it looks inside and out

What Owners Say

"Like the way this vehicle looks very much"

Anonymous, NC (2012 Kia Sorento)

"It is very comfortable to drive and the storage space in back is just the right size. It has an attractive body style, also. It is a little tight for 3 in the back but we rarely have that many."

JULIE B., GA (2012 Kia Sorento)
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