Redesigned for 2011, the Sorento is a capable and pleasant SUV, straddling the small and midsize SUV categories. It's one of the few to offer a third-row seat in this class. The Sorento's V6 delivers smooth and quick performance with decent fuel economy. A direct-injection four-cylinder engine was added to the lineup for 2012.
Alerts
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Handling is better than most SUV's in the price range, but acceleration and fuel mileage could be better."

STEPHEN C., GA (2013 Kia Sorento)

"Great acceleration."

BRIAN D., CA (2013 Kia Sorento)

"handles easy in parking lots. good visability."

Anonymous, GA (2013 Kia Sorento)

"It doesn't react as much as I'd like it to to road conditions"

STACY P., CT (2013 Kia Sorento)

"acceleration / handling"

Anonymous, NY (2013 Kia Sorento)

"Have 4 cly engine... would be better acceleration and less noisy with v6. Longer wheelbase would improve handling also..."

Anonymous, FL (2013 Kia Sorento)

"Excellent turning and acceleration, very smooth ride on the highway."

SHAWN W., TX (2013 Kia Sorento)

"Would have preferred the 6 cylinder engine. The 4 just has barely adequate power. Mileage advantage is minimal."

ERNEST W., NC (2013 Kia Sorento)

"HAD TO HAVE FUEL INJECTORS REPLACED. NOT HAPPY ON THE WAY IT WAS HANDLED."

WAYNE B., ON (2013 Kia Sorento)

"Has good power"

JAMES C., MA (2013 Kia Sorento)

"lacks the burst of speed when needed"

WALTER G., NC (2013 Kia Sorento)

"Great acceleration - very nice handling. Great driving experience"

DAVID P., PA (2013 Kia Sorento)

"Noisy"

Anonymous, FL (2013 Kia Sorento)

"V-6 engine provides excellent acceleration. MPG is poor. Handling is very good. Find the "back-up camera" very helpful."

George B., WI (2013 Kia Sorento)

"good power to accelerate and good traction even in wet weather"

Anonymous, TX (2013 Kia Sorento)

"Very easy to control great on highway"

Anonymous, CT (2013 Kia Sorento)

"Great acceleration and handling; AWD is extremely capable, going up snow-covered hills that stymie pickups with 4WD!"

Anonymous, UT (2013 Kia Sorento)

"The acceleration and handling are good; I just think the ride is a little rough (especially compared to my Ford Explorer)."

Anonymous, MD (2013 Kia Sorento)

"knocking sound when decelerating"

Anonymous, NC (2013 Kia Sorento)

"Handling and acceleration comfort is the best I have had in 44 years"

Christian K., FL (2013 Kia Sorento)

"Vehicle has excellent acceration. Responsive steering no play in wheel. Very quiet. Brakes are very responsive. Overall little maintenance. No major repairs."

D S., NH (2013 Kia Sorento)

"Good acceleration with responsive handling."

Carlo C., FL (2013 Kia Sorento)

"Great power from the V6"

Anonymous, BC (2013 Kia Sorento)

"For an SUV, the Sorento handles like a car, and is nimble driving in the mountains. To have any get up and go, I have to manually shift instead of automatically. A six cylinder doesn't have that problem."

Anonymous, NC (2013 Kia Sorento)

"Acceleration and handling is good but headlights on low beam are terrible."

R W., ON (2013 Kia Sorento)

"From day one, this car has driven wonderfully. Loved the way it doesn't hesitate when accelerating, no choking at all, it just goes when it should. They improved a lot on the handling in the 2013 version as before you could feel everything on the road in the steering wheel but this model no longer does that. It's smoothness of handling is great!"

Anonymous, ON (2013 Kia Sorento)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"rear fold down seat controls broke in the down position had to pay $600.00 for repairs(Beyond 60,000 miles)"

MICHAEL R., FL (2013 Kia Sorento)

"Noisy and not enough leg room for second row seating."

Anonymous, NY (2013 Kia Sorento)

"I wish the seats had better lumbar support. Also the seats need more support near the knees."

Anonymous, ON (2013 Kia Sorento)

"Ride noise is a bit loud and summer stale or mold smell through a/csystem."

Anonymous, MO (2013 Kia Sorento)

"fairly hard ride Quiet inside on road climate control - very good Seats are comfortable and quite adjustable"

Anonymous, ON (2013 Kia Sorento)

"One of my sisters owns a Honda Odyssey van, which was considerably more expensive than our Kia Sorento. During a trip with me, she commented several times that the Kia rode just as well as her van, and was very comfortable."

LINDA S., SC (2013 Kia Sorento)

"outside noise level ishigh"

Anonymous, VA (2013 Kia Sorento)

"First time I had an A/C cooling seat, which is a great comfort item. Unfortunately the car lets us feel the road too much... which over time is making the car noisier on the inside."

Anonymous, FL (2013 Kia Sorento)

"This SUV rides like a truck - rough."

MARY A., GA (2013 Kia Sorento)

"The suspension is way too stiff."

Anonymous, TX (2013 Kia Sorento)

"Suspension is a little stiff, often causing a bumpy ride. Seats more firm than I like, but I do have heated seats when I need them which is a nice feature."

CARL C., SC (2013 Kia Sorento)

"Drivers seat is uncomfortable with the edge on left side pressing on the edge of leg and thigh"

Anonymous, FL (2013 Kia Sorento)

"Not enough leg room in rear or third seat. Third seat only good for children. Difficult to access."

JOHN W., TN (2013 Kia Sorento)

"The size is great for me. Saves on gas. The only things that gets to me is it feels like the front windshield leaks air and I can't get the vendor to fix the problem. Other wide I love it. I like their mats but I should be given the option to get theres or the ones I ordered. Next time I won't get theirs."

MINNI P., TX (2013 Kia Sorento)

"The Sorento is adequately comfortable but is noisy and doesn't handle very well."

STACY P., CT (2013 Kia Sorento)

"A little noisier than I like while driving, especially on highways."

JAN S., MI (2013 Kia Sorento)

"My wife is MOST comfortable in the Kia front seats. The handling, braking and Bluetooth/Audio are very good. We tried many vehicles before buying this comfortable one. The gas mileage is MUCH below our expectations, and if we could find a hybrid with equivalent seat comfort, we would trade!"

J W., PA (2013 Kia Sorento)

"Very comfortable seats for large man"

Anonymous, TX (2013 Kia Sorento)

"road noise"

Anonymous, TX (2013 Kia Sorento)

"Seats are not comfortable at all. Soft with no support"

Anonymous, CA (2013 Kia Sorento)

"Road noise is not a factor, except on some concrete roads. Seats are comfortable. Forward vision is excellent."

George B., WI (2013 Kia Sorento)

"Noisy"

Anonymous, AZ (2013 Kia Sorento)

"A lot of wind noise Drivers back of seat does not sit fully erect and sitting portion does not go level so need to use seat cushion and frequently adjust my posture as I sit very erect. And the headrest prevents me from sitting up erect/straight as it pushes my head forward - so cant adjust back of seat more erect. Need headrests that turn around or adjust so can put forward part of headrest in a neutral position - or need to sit in slouching position"

Anonymous, OH (2013 Kia Sorento)

"The noise is awful. I feel like I'm driving outside the car rather than inside. Then I bought better tires and the noise is not as bad. The tire guy suggested it when I had to buy new tires. I got the wider tires. Made a difference and suggest that new cars have better tires."

Anonymous, TX (2013 Kia Sorento)

"the versatility of electric seats"

Ralph M., NJ (2013 Kia Sorento)

"Passenger seat can be moved forward/back but... it CAN NOT be raised - no power control. Using a cushion to make sitting passenger level higher turns off the airbag. Choice: see out the window and risk greater injury or sit lower (mirror obstructs view) and be safer. There was no option to have one in place of the current one. I am short and this makes travel in the Sorento visually limiting."

Eileen R., MD (2013 Kia Sorento)

"seats are too firm & car drifts left and right when in motion"

James M., WA (2013 Kia Sorento)

"front seats not comfortable. Styling inside is great."

Anonymous, FL (2013 Kia Sorento)

"Driver seat is not comfortable on long trips."

Anonymous, WI (2013 Kia Sorento)

"Have the SX version, the seats are very adjustable and comfortable"

Anonymous, AZ (2013 Kia Sorento)

"Initially very comfortable, good cushioning, back support, good adjustments. Now after 5 years the seat is not as comfortable and we use a special seat pad for extra cushioning. The back support is still very good as are the controls."

Anonymous, OR (2013 Kia Sorento)

"Seats are firm which i like not too soft & hug the body.allow for plentu of leg room."

D S., NH (2013 Kia Sorento)

"It's a solid, quiet car. Seats are comfortable with good adjustment options"

Dale Z., CO (2013 Kia Sorento)

"The most comfortable car I've ever driven."

Todd S., WI (2013 Kia Sorento)

"I’ ‘m too big for the seats.. There’s not enough room to get comfortable."

Anonymous, IA (2013 Kia Sorento)

"at 70mph this 6 speed Sorrento gets 28 mpg. Ride is excellent and corners well."

Dan S., WA (2013 Kia Sorento)

"Seats are comfortable, and don't wear you out on a long trip. Seat covers can not hold up to strong cleaning solvents. Motor makes a lot of noise when revving."

Anonymous, NC (2013 Kia Sorento)

"Noise level"

Anonymous, MA (2013 Kia Sorento)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"This SUV is a wonderful vehicle to drive and ride in we often use the third row seat for two adults, it's a little tight but it works. I have the V6 engine great acceration rides and handles well. I would defenently purchase another Kia Sorrento, price is great to other SUV'S"

CHESTER O., NY (2013 Kia Sorento)

"I've had my KIA Sorento for three years and have never had a mechanical problem. I love the reliability and worry-free driving."

Anonymous, FL (2013 Kia Sorento)

"Operates as tested though mileage is lower than advertised"

MARJORIE G., VA (2013 Kia Sorento)

"I went from a Honda Civic to this Kia Sorento. It was a huge leap but it was at a time when grandkids were visiting frequently and we needed at larger vehicle to get around in. My Kia came with a third seat which has been a Godsend many times. I am at a point right now that I find it difficult to manouver such a large vehicle. Am thinking of getting something smaller and with better gas mileage."

Anonymous, VT (2013 Kia Sorento)

"this car has 100,000 plus and is just beginning to show it's age. It wasn't rated well with Consumer Reports but has been problem free for me. Altho now that the warranty is up it is starting to initiate probs: pass. front door doesn't work from outside, back up camera quits off and on, and remote radio volume control in steering wheel doesn't work. However, the power train is still in good shape. All in all it has been very reliable."

Joseph P., CA (2013 Kia Sorento)

"I am pleased that the highway gas milage has improved with time. On my latest 300 mile highway trip I averaged 26.8 which I consider to be very good for a car this size and age."

Anonymous, FL (2013 Kia Sorento)

"Good: The size of the car and the overall amenities/features are terrific and can't be beat for the price. Bad: I've had issues with the wheels, cooling system, fuel system - all repairs costing me $900 or more. I typically drive cars until 200,000 plus (I've owned toyotas in the past) with only needing to address typical maintenance. I have not had that luxury with the Sorento, thereby making it a poor value for the price due to the high repair bills."

Dana R., NY (2013 Kia Sorento)

"While thle price was right, this car has had a few body problems, mainly rattles in doors at low speeds. Otherwise, a nice solid ride that is quiet at highway speeds. the navigation screen is quite small and the annoying warning about paying attention to the road pops up every time you start. Good performance, the usual features. Only driver's side ventilated seat; rather an odd decision on KIA's part and we miss it on the passenger seat."

Anonymous, UT (2013 Kia Sorento)

"Fully equipped for much less than other suv's"

Anonymous, CT (2013 Kia Sorento)

"It is a good second car for commuting to work(6 miles)"

Anonymous, CA (2013 Kia Sorento)

"Used consumer reports report on what dealer paid for vehicle as base for negotiation. Price was compartively better than other makes."

Rebecca A., NC (2013 Kia Sorento)

"Good value. Reliability excellent. Nice ride with good acceleration. Zero maintenance issues with very good tire wear."

Carlo C., FL (2013 Kia Sorento)

"Get better tires from the start and test drive the car. The interior is good but should be better quality for the price. The sound system can be heard better too."

Anonymous, TX (2013 Kia Sorento)

"I’m not happy with the mileage but every thing else is ok. Dependability is great. No maintenance required except oil changes and tires."

Anonymous, IA (2013 Kia Sorento)

"In 2012 I researched all mid-sized SUVs when looking to purchase a new car after our 1998 Toyota van was wrecked. The 2013 Kia Sorento and the most features for the price, good gas mileage, adjustable seats and good leg room as well as 2.5 extra cubic feet in the back compared to my other choice. It also ranked at the top for safety."

Anonymous, OR (2013 Kia Sorento)

"We feel we received a lot of features for the price we paid"

Dale Z., CO (2013 Kia Sorento)

"Good value for the money. Too many small issues"

Mark S., FL (2013 Kia Sorento)

"Great size of SUV for the money"

Anonymous, BC (2013 Kia Sorento)

"Good value overall but rust around top of windshield"

R W., ON (2013 Kia Sorento)

"Car is reliable. It uses oil a little more that I would like"

Anonymous, WI (2013 Kia Sorento)

"This is my 2nd Kia Sorento"

Anonymous, LA (2013 Kia Sorento)

Styling

How it looks inside and out

What Owners Say

"body shape"

Anonymous, NY (2013 Kia Sorento)

"Smooth lines"

JAMES C., MA (2013 Kia Sorento)

"The seats are made from some fabric that stains terribly. Just a drop of water from rain leaves very noticeable stains. Never had a car seat before that stained so easily."

JOYCE J., GA (2013 Kia Sorento)

"Paint seems poor. Lots of scrathes"

Anonymous, IL (2013 Kia Sorento)

"I came out of a shop one day and found that a silver Lexus SUV was parked right next to my silver Sorento. Although I don't know what the interior Lexus features are, my Kia was just as attractive on the outside as the Lexus."

LINDA S., SC (2013 Kia Sorento)
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