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    GREEN CHOICE

    Kia Sportage Plug-in Hybrid

    EPA Range: 34 miles
    EPA MPG: 35 mpg

    RECALL ALERT:
    There is 1 recall on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2023 Sportage Plug-in Hybrid is less reliable than other cars from the same model year.

    The 2023 Kia Sportage Plug-in Hybrid has been recalled 1 time by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2023 Kia Sportage Plug-in Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "The 12V battery failed after 2 years and 36,500 miles. The initial signs were the car being "dead" after a 7 day trip away. I then opened the car manually (external key entrance is covered by a trip piece), then use the manual key, then jump start the car & drive the car long enough to charge up the 12V battery. Eventually, I had to jump start the car every time I stopped the car. Took it to the Kia dealer in Hilton Head, and they stated that "many aftermarket accessories wired in, causing electrical warranty to be void." I spoke with the Service Manager, and explained that the LoJack system installed on the car was REQUIRED by the Kia Dealer I purchased the car from, and that was the only after market accessory drawing power when the car was off. Answer: "We don't know anything about the LoJack system, so we can't trouble shoot it." Asked if they could work with the Kia Dealer who installed the LoJack system to brainstorm on solutions. Nope, they could not do that. I paid them $214 for them to tell me that my car was now a brick. Unusable, and not repairable. They gave me no plan / hope for repair. Which made me think all I could do was trade-in the car for something else. Before I did that, I took the car to the Kia Dealer (JT's in Columbia SC) to ask them to take a look at the car. They kept it overnight, and stated the problem was the 12V battery. It needed to be replaced at a cost of $497. They stated this was a common problem with these cars, and the battery was in short supply. JT's laid their hands on one, and the problem was solved! I then called Hilton Head Kia Dealer and spoke to the GM. He stated that the technician who worked on the car was extremely competent, and the 12V battery tested just fine when they had it. My response: but 300 miles and 4 days later, Kia in Columbia stated "the battery is dead". The GM stated that was entirely plausible. The battery was fine when they tested it. He offered to give me half of my payment back, but stated "they spent a lot of time on the vehicle." The car has worked perfectly after the 12V battery was replaced."

    Anonymous A., NC (2023 Kia Sportage Plug-in Hybrid X-Line Prestige 1.6-L 4 Cyl plug-in hybrid)
    Other electrical system problem

    "Car first had a/c problem, and ended up having to have entire electronic control system replaced."

    Anonymous, MO (2023 Kia Sportage Plug-in Hybrid SX Prestige 1.6-L 4 Cyl plug-in hybrid)

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    What Owners Say

    Won't charge at home

    "Would not charge at home. Diagnosed by Kia as bad onboard charger. Kia replaced at no charge."

    Anonymous, IN (2023 Kia Sportage Plug-in Hybrid X-Line 1.6-L 4 Cyl plug-in hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Android Auto

    ""AA regularly drops out, drops when car hits a bump. possibly a quality issue on the connectors""

    Anonymous, NY (2023 Kia Sportage Plug-in Hybrid X-Line 1.6-L 4 Cyl plug-in hybrid)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "Right rear shock started leaking and lost control of motion."

    Anonymous, CT (2023 Kia Sportage Plug-in Hybrid X-Line 1.6-L 4 Cyl plug-in hybrid)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "Was going over a bridge and a Warning on dash stated "Check hybrid system / hybrid failure" and to pull over as soon as safely possible. And in about 45 seconds, the car lost all power on a bridge with no shoulders, and traffic moving at 60mph with me dead / stopped. I was in a panic. I turned the car completely off, then turned it back on, and regained power again. I took it immediately to the dealer, and they stated the next hybrid appointment available would be in 3 months. After researching the issue on line, this is a common issue with Kia PHEV vehicles. I believe the problem was due to a low / faulty 12V battery, as that battery was sporadically failing (locked out when I was gone on trip for 7 days), and eventually the 12 V battery had to be replaced when it was 300 miles "out of warranty" for the 12 V battery."

    Anonymous A., NC (2023 Kia Sportage Plug-in Hybrid X-Line Prestige 1.6-L 4 Cyl plug-in hybrid)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2023 SUVs Reliability

    This Car
    vs. Similar Cars

    Kia vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Electric Motor
    EV Battery
    EV Charging
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    Apr 26, 2023
    A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
    Summary:
    Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.¿¿¿¿The instrument cluster may fail to display any information when the vehicle is started.¿¿¿¿As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
    What should you do:
    Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V298000
    Potential Number of Units Affected: 108936
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