With its comfortable ride, quiet interior and lavish amenities, the Lexus ES provides big luxury car feel and refinement in a manageably sized package. The ES is also quick and yet sparing with fuel. Valuing ride quality over handling, agility is not a strong suit. Consequently, the ES idoes not try to be fun to drive. However, it is one of the best riding cars in its class.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Lexus ES has been recalled 3 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
02*
03
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07*
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Lexus ES owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"Will not work. Estimate to just get to it was $350. That was to just diagnos the problem . So I will do with out"

Ronald L., NM (2011 Lexus ES 350 3.5-L V6)

"It contained 6 CDs but suddenly stopped working"

P M., CA (2011 Lexus ES 350 3.5-L V6)

"The stereo quit recognizing that it had a CD player. The Lexus dealer put a re-built system in (the entire dashboard module: CD, FM, navigation system, heater controls, etc.) for about $900. The replaced system has been in the car for about 9 months and works okay"

Thomas O., KS (2011 Lexus ES 350 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"USB port went dead"

Anonymous, NC (2011 Lexus ES 350 3.5-L V6)
In-dash navigation system (GPS)

"Software is out of date. The problem has existed for a few years but has become more of an issue in the last 8 months"

Anonymous, TX (2011 Lexus ES 3.5-L V6)

"GPS quite confusing to me. changes/fixes seem to drift away"

Anonymous, CA (2011 Lexus ES 3.5-L V6)

"It would not recognize voice commands most of the time. They replaced it under warranty and it works better now, but not great"

Kathleen D., SC (2011 Lexus ES 350 3.5-L V6)

"Total waste of money. Sometimes if I make a wrong turn, the system has taken me more than 5 miles out of the way to make a "U-turn" while ignoring numerous opportunities to do so. Also: adjustments to the system are locked-out while in motion, igno"

Martin S., NC (2011 Lexus ES 350 3.5-L V6)

"So hard to use and understand!"

Anonymous, FL (2011 Lexus ES 350 3.5-L V6)

"GPS is not good. Lexus needs to get this right! Fault reading by the GPS, not accurate. Hard to put in data, not user friendly!"

Anonymous, NM (2011 Lexus ES 350.0 3.5-L V6)

"Useless!"

Anonymous, FL (2011 Lexus ES 350.0 3.5-L V6)

"Useless"

Anonymous, FL (2011 Lexus ES 350.0 3.5-L V6)

"poor software, does not update itself, useless as compared to Google Maps"

A S., VA (2011 Lexus ES 350.0 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"really didn't pair well so I do not use it"

A S., VA (2011 Lexus ES 350.0 3.5-L V6)
Radio

"Radio lost tuning capability. It was replaced without any problem by my dealer at no cost"

Anonymous, MA (2011 Lexus ES 350 3.5-L V6)

"Radio quit at time of passenger air bad replacement"

Anonymous, TX (2011 Lexus ES 350.0 3.5-L V6)
Routine software updates

"never received software update."

Anonymous, CA (2011 Lexus ES 3.5-L V6)
Voice control commands

"Voice command control does not work; does not get the command right. Not a good system."

Anonymous, NM (2011 Lexus ES 350.0 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"broken camber that does not allow alignment"

Anonymous, FL (2011 Lexus ES 3.5-L V6)

"This car goes through tires every 12000 miles.can not keep it aligned"

Ronald L., NM (2011 Lexus ES 350 3.5-L V6)

"Car pulled to the left on a flat road. A second dealer found the steering wheel was off centre and two previous alignments were not done properly. Purchasing dealer was incapable of making correction"

Anonymous, ON (2011 Lexus ES 350 3.5-L V6)
Bushings

"Heard an unusual noise; took the car to the Lexus dealer. They diagnosed and fixed the problem the same day."

Anonymous, NC (2011 Lexus ES 350.0 3.5-L V6)
Shocks or struts

"rattling (bad bushings) at <100,000 not acceptable for a Lexus"

John C., WI (2011 Lexus ES 350.0 3.5-L V6)

"I used the category shocks & struts because I am unsure of the exact problem. The car will have jolts to it on certain types of rough roads that you can feel into the steering wheel (remember that this steering wheel is not actually connected to the wheels/suspension) I took it to the Lexus dealer last fall and they said everything is fine, except that I know it isn't. I notice that it appears to be slightly worse this spring. To make matters worse, the technician at the Lexus dealer over pressurized my tires by 6 psi, with the rationale that winter is coming (in 3 months). This is after I already complained about the ride, and he just made it worse. I bled the tires back to the proper pressure, then monitored them as the weather got colder a few months later."

Thomas O., KS (2011 Lexus ES 350.0 3.5-L V6)
Springs or torsion bars

"The car sways badly when rounding corners at higher speeds. Very poor handling"

Roland C., CA (2011 Lexus ES 350 3.5-L V6)
Steering linkage (includes rack and pinion)

"Crack in rack and pinion system and had to be replaced. I was commuting between MD and NC monthly while building a new house and it wasn't safe to continue driving it per the dealer. After it was replaced, I now hear weird thumping all the time. This was my third Lexus ES300 and I have NEVER had to do any major maintenance, so while not thrilled about this, still a loyal Lexus customer."

Anonymous, (2011 Lexus ES 3.5-L V6)

"rack and pinion seal (on right) needed to be replaced due to leakage. A kit was already available to replace said parts. Does this mean a recurring issue? Told unusual for this to occur on this vehicle"

Anonymous, NY (2011 Lexus ES 350 3.5-L V6)

"It was leaking and needed to be replaced."

Anonymous, CA (2011 Lexus ES 350.0 3.5-L V6)

"On routine service, found power steering joint broken, though no symptoms from driving."

Anonymous, AP (2011 Lexus ES 350.0 3.5-L V6)
Steering wheel vibration

"The left front axle was found to loose. It was determined that the front wheel bearing was worn. The axle and wheel bearing where replaced"

William F., CT (2011 Lexus ES 350 3.5-L V6)
Tire wear is uneven

"alignment problem"

Anonymous, FL (2011 Lexus ES 3.5-L V6)
Wheel bearings

"I had noise coming from what I thought was coming from the front. After 4 months of investigation (off and on) at the dealers, it was determined that the noise was coming from the rear wheel bearings. The bearings where replaced. The shaking in the front end was caused by a wheel unbalance"

William F., CT (2011 Lexus ES 350 3.5-L V6)

"NOISE COMING FROM WHEEL AREA. DEALER REPLACED DRIVER SIDE WHEEL BEARING 3 TIMES. THEY FINALLY DETERMINED THAT THE NOISE WAS COMING FROM THE REAR WHEEL BEARINGS. THIS PROBLEM DID NOT OCCUR IN THE PAST YEAR, BUT HAPPENED ABOUT 3 YEARS AGO."

William F., CT (2011 Lexus ES 350.0 3.5-L V6)

"noise in cabin from tires/wheels. Although we asked the mechanic, they have not been able to isolate and fix"

Anonymous, VA (2011 Lexus ES 350.0 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Tail lights and stop lights, they require special bulbs, had to get bulbs from BAPS Geon"

Anonymous, (2011 Lexus ES 3.5-L V6)

"Third stop light malfunction"

Anonymous, CA (2011 Lexus ES 350 3.5-L V6)

"rear lights burned out and when I tried to install expensive LED replacement bulbs . the warning light on the dash stayed on , even though all the lights were working . I had to go back to regular bulbs"

Anonymous, ON (2011 Lexus ES 350 3.5-L V6)

"Rear window break lights replaced under warranty."

Lawrence H., NM (2011 Lexus ES 350.0 3.5-L V6)
Gauges

"MPG display stopped working- operating manuel for radio/cd/etc. shows different radio/cd dealer could not provide a copy of correct manuel. Electric windows would not operate in hot wheather and would operate by itself, unable to close, or open."

Anonymous, CA (2011 Lexus ES 350.0 3.5-L V6)
Headlights

"A bulb cost $200 to be replaced."

Anonymous, (2011 Lexus ES 3.5-L V6)

"headlight would come on and go off intermmittently and it was difficult to determine if was the light or light control module. This occurred for sometime. Replacement required purchasing both and removal of front bumper. Bumper removal was 200.00"

Anonymous, (2011 Lexus ES 3.5-L V6)
Heated or cooled seats

"Air bags was a recall. Seat heating was not working. Alternator was replaced in 2018"

Anonymous, CA (2011 Lexus ES 3.5-L V6)
Keyless entry

"Sometimes the door lock buttons don't work unless I open and close a door"

Anonymous, LA (2011 Lexus ES 350 3.5-L V6)
Remote engine starter

"Not remote engine starter, but keyless starter. Car would require multiple presses of the start button to fire up the engine."

Anonymous, GA (2011 Lexus ES 3.5-L V6)
USB port

"The USB Port stop working. Was repaired and stopped again"

Anonymous, (2011 Lexus ES 3.5-L V6)
Warning lights

"sensor went bad"

Anonymous, NJ (2011 Lexus ES 350 3.5-L V6)

"would display check engine light without my ability to know what it is about, have to go dealer and pay for them to let me know what is wrong."

Anonymous, CA (2011 Lexus ES 350.0 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"We were moving to another state & felt that brakes were due for replacement before we moved."

Anonymous, AZ (2011 Lexus ES 3.5-L V6)

"Bought the ES350 with 26,000 miles on it. Replaced the (assumed original) rear brakes (pads and rotors) at 96,000 miles. I think this is extraordinary longevity for brakes."

Jerry H., MO (2011 Lexus ES 350.0 3.5-L V6)
Pulsation or vibration

"I had the front rotors turned to stop pulsating, but it came back again. I had high quality 3rd party rotors installed and that solved the problem."

Anonymous, CA (2011 Lexus ES 3.5-L V6)

"I had the rotors turned twice, but the vibration returned so I had new non-Lexus rotors installed. That fixed the problem and the car stops better now, too."

Anonymous, CA (2011 Lexus ES 350.0 3.5-L V6)
Rotors

"I had the front rotors turned to stop pulsating, but it came back again. I had high quality 3rd party rotors installed and that solved the problem."

Anonymous, CA (2011 Lexus ES 3.5-L V6)

"rotors were out of round needed to be machined"

Anonymous, CA (2011 Lexus ES 350 3.5-L V6)

"Warped"

Anonymous, NC (2011 Lexus ES 350 3.5-L V6)

"Not really problems, just wear. ad to get new pads, calipers and rotors. Brakes were grinding"

A V., NJ (2011 Lexus ES 350 3.5-L V6)
Squeaking

"At high speeds, using breaks starts squeaking that lasts"

Anonymous, NC (2011 Lexus ES 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Front air-dam is so low that it constantly hits cement sidewalk curbs and parking lot tire "stops" and tears the fender away from the body"

Martin S., NC (2011 Lexus ES 350 3.5-L V6)

"The front under guard is so low that you can't park in most parking spaces without scraping on the front parking block. And just a little scape pulls away the front bumper underguard because it's held on only by some little plastic clips. I've been told by my Lexus service rep that this is a common problem"

Anonymous, TX (2011 Lexus ES 350 3.5-L V6)

"The trim at the bottom of the front passenger door has detached a couple of times when the door is opened and closed at a curb. I think this is a design defect because it shouldn't be so prone to coming off."

Anonymous, CA (2011 Lexus ES 350.0 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"paint seems to chip easily. Automatic car wash resulted in a rather deep piece of paint removed from hood. Several other areas where paint has been scratched by unknown causes"

Anonymous, PA (2011 Lexus ES 350 3.5-L V6)

"The paint doesn't seem to be durable. It seems to chip easily. It also appears to have some sort of staining in the clear coat. I need to see if it can be buffed out."

Anonymous, NC (2011 Lexus ES 350.0 3.5-L V6)

"paint chips, nicks from age"

Terry I., UT (2011 Lexus ES 350.0 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"The flex pipe from manifold to catalytic converter. Needed to replace entire unit (flex pipe with cat converter). Used aftermarket part. Chose to not go to muffler shop to have new flex pipe welded on"‿past history on a VW Passat such a repair does not last long."

Anonymous, (2011 Lexus ES 3.5-L V6)
Other/unsure

"The air bag warning indicated a problem. Took car to the local dealer.. Passenger seat belt harness had a problem. Not a recall item."

Anonymous, AZ (2011 Lexus ES 3.5-L V6)

"Factory recall of passenger side airbag."

Lawrence H., NM (2011 Lexus ES 350.0 3.5-L V6)

"Went to the Lexus dealership for a regular service and they explained something about the airbags had a recall and it had to be fixed while we were there. They gave us a loaner (very nice newer ES350) and it was fixed when we returned."

Michael H., IL (2011 Lexus ES 350.0 3.5-L V6)

"The cars were part of an airbag recall. We did not consider the cars safe to drive and received rental cars from Lexus for Ninw months until the cars could be fixed."

Anonymous, AL (2011 Lexus ES 350.0 3.5-L V6)
Pipes

"When starting with a cold engine can hear exhaust leak until engine warms up"

Anonymous, (2011 Lexus ES 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The sunrood leaks air and is very noisy. The local Lexus dealer said they could not find the problem"

Anonymous, VA (2011 Lexus ES 350 3.5-L V6)
Squeaks or rattles

"There apparently is a separation in outside of the hood and the underneath part of the hood.It caused rattles that the mechanic couldn't determine, and cost me a lot of money."

Anonymous, MD (2011 Lexus ES 3.5-L V6)

"Rattling sound on passenger side, on uneven surface"

Anonymous, TX (2011 Lexus ES 350 3.5-L V6)

"rattle in sunroof when open; fixed recently by dealership under warranty"

John G., NY (2011 Lexus ES 350 3.5-L V6)
Wind noise

"wind noise around doors and moon roof"

Bart H., IL (2011 Lexus ES 350.0 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"The 02 sensor failed causing the check engine light to illuminate. Replaced the sensor and all is OK now."

Ron E., KS (2011 Lexus ES 350.0 3.5-L V6)

"Dash light showing engine issue. Had 2 engine sensors replaced. All AOK now"

Anonymous, ON (2011 Lexus ES 350.0 3.5-L V6)
Fuel cap

"Broken cap caused check engine condition."

Anonymous, NY (2011 Lexus ES 350.0 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"The check engine light would come on. Test would show sensor (there are 4?). One was replaced and problem would recur. Then second was replaced and again problem would occur. In all, three replaced."

Anonymous, NY (2011 Lexus ES 350.0 3.5-L V6)

"Check Engine light kept coming on, had dealer check, said one of the oxygen sensors had failed and likely the other one was about to fail, recommended changing both and I did. Been OK since then"

Ron E., KS (2011 Lexus ES 350.0 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"The sunroof leaks air and makes noise. The dealer said they could no,t duplicate the problem. The problem occurs at 55MPH and above. The dealership drove it around town and never exceeded 35 MPH and would not take the time to test it above 35MPH"

Anonymous, VA (2011 Lexus ES 350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Forced off highway into ditch by fire engine — leak resulted."

Anonymous, FL (2011 Lexus ES 350.0 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Evaporator

"Cant get musty smell out of car.. tried all kind of products.. smell coming out of AC vents"

Anonymous, FL (2011 Lexus ES 350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Wheel bearing noisy and replaced"

Gary G., NE (2011 Lexus ES 350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Oct 17 2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V741000
Potential Number of Units Affected: 928220
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Jan 09 2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V005000
Potential Number of Units Affected: 1299448
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
May 23 2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V340000
Potential Number of Units Affected: 1754517
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