For years, the Lexus ES excelled at being comfortable and luxurious, pampering rather than sporty. But for this version of the car, Lexus modified that formula by trying to create a more engaging driving experience. The overall result is a less satisfying upscale sedan. The ES still provides a comfy, quiet interior and gets good fuel economy.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Lexus ES has been recalled 1 time by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
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POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Lexus ES owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"A piece of trim on the passenger side of the windshield came loose. It was repaired under warranty and has not been a problem since"

James L., CA (2014 Lexus ES 350 3.5-L V6)

"Strip on edge of door keeps losing. I was told that is because I use a car wash that has brushes."

Anonymous, WI (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Front right fender became detached."

Joe S., FL (2014 Lexus ES 350.0 3.5-L V6)

"Vertical trim on windshield came loose and needed repair. Lengthwise trim on roof came loose and needed repair."

James L., CA (2014 Lexus ES 350.0 3.5-L V6)

"The dealer offered color coordinated door edge protectors for my ES300h, which I had them install. The one on the passenger door used to come off partially about once a week until I took it back to the dealer, who replaced it under warranty"

Anonymous, PA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Body moldings do not attach properly to each other and are loose"

Anonymous, CT (2014 Lexus ES 3.5-L V6)

"front wheel well clips became loose"

Anonymous, IN (2014 Lexus ES 3.5-L V6)
Loose interior trim or moldings

"The trim on the driver side door armrest wore through. The dealer said I would need to replace the entire door panel to fix it for a price of $1200. I complained to Lexus and they agreed to pay half. Instead I went to an auto upholstery shop and got just the armrest covered in real leather, like it should have been in the first place, and paid just $270."

Walter B., MD (2014 Lexus ES 350.0 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"swirls, dull look"

Anonymous, NY (2014 Lexus ES 350 3.5-L V6)

"Paint was peeling from front bumper. Had the car about a little over a year. Took back to dealer and was informed that they were unaware of the car having any work done and they do anything about it."

Anonymous, HI (2014 Lexus ES)

"clear coat peeling in little blisters"

Anonymous, MS (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Thin paint...easily scratched and off"

Anonymous, NM (2014 Lexus ES 350)

"Paint started peeling shortly after purchase in 2017. Small dents and paint chipping all over. Serious paint problem."

Anonymous, (2014 Lexus ES 3.5-L V6)

"black paint is very hard to do normal washing and waxing, had to have it professionally buffed out and glazed"

Anonymous, (2014 Lexus ES 3.5-L V6)

"Bumper was peeling Had to be replaced"

Anonymous, FL (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Rust

"The body shows tiny spots of rust that need to be treated in order avoid a major work on the paint of the car in the future."

Anonymous, TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Rust around trunk latch and trim"

Brian K., ON (2014 Lexus ES 350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Sun roof window makes a hollowing sound from air when on the highway."

Anonymous, ON (2014 Lexus ES 3.5-L V6)
Squeaks or rattles

"In the dash."

Anonymous, AZ (2014 Lexus ES 350.0 3.5-L V6)

"Moon roof rattles. Dashboard rattles. Other rattles through the car"

Anonymous, CA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Noises in fron5 of car"

Anonymous, CA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Apparently has something to do with the sumroof"

Anonymous, NM (2014 Lexus ES 350.0 3.5-L V6)

"steering wheel made squeaking sounds. Took back to dealer and was told that not a problem and was considered normal"

Anonymous, HI (2014 Lexus ES)

"Several rattles in the dashboard. Cost prohibitive to repair."

Rich C., CA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"There is a repetitive squeak when you back up (in the rear wheels)...they cannot diagnose or find any issue....still does it"

Anonymous, TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"problems with seat rattles, other noises"

Anonymous, CA (2014 Lexus ES)

"Brakes squeal in cold weather"

Jerome C., IL (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"There is at times rattling/squeaking around the driver side front door"

Anonymous, (2014 Lexus ES 3.5-L V6)

"Rattles I the winter and goes away once the weather warms up ??"

Anonymous, ON (2014 Lexus ES 3.5-L V6)

"Weird noises from suspension when riding on rough roads - we have a lot of them in Modesto. I suspect it is the shock absorbers - but don't really trust having it checked out by dealership."

Anonymous, CA (2014 Lexus ES 3.5-L V6)

"Rattle sound come under the car body especially on rough road. Went to dealer and check . They didn't find anything. Still has that problem."

Anonymous, FL (2014 Lexus ES 2.5-L 4 Cyl hybrid)

"Rattle around the sunroof"

Anonymous, CA (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Wind noise

"There is wind noise from the moon roof."

Anonymous, (2014 Lexus ES 3.5-L V6)

"Started right from the start. Been to the dealer 10 times to have it fixed. Lost use of the car many weeks as they tried to resolve it and never have. Loud wind noise at any speed over 30 mph, gets louder with more speed."

Anonymous, (2014 Lexus ES 2.5-L 4 Cyl hybrid)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"The display screen failed completely. It was covered under factory warranty."

Kurt L., TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)
External music device interface (e.g., smart phone, MP3 player)

"The iPhone pairing works until an oncoming call is received. Then the system reboots itself. Lexus replaced the entire system, but the problem still persists to a lesser degree. This has happened while paired to different iPhones so it’s not a single phone, although it could be a problem with iOS."

Brad H., TX (2014 Lexus ES 350.0 3.5-L V6)
In-dash navigation system (GPS)

"1. Navigation system map was outdated. Required a significant fee for dealer to upgrade. 2. Navigation system was stubborn about recalculating when actual driving deviated from system directions - It kept insisting that we return to the original mapped route."

Anonymous, NC (2014 Lexus ES 350.0 3.5-L V6)

"Lexus Destination Assist is unreliable . Approximately 1 out of 3 times I am given wrong directions or the system can not give me directions. I've given up and use Google maps or mapquest from my iPhone instead"

J S., DC (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"interference from cell phone"

Anonymous, GA (2014 Lexus ES 350 3.5-L V6)

"Mouse installed back ward's at factory"

Anonymous, CA (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"trouble connecting for trip.said I was not a sucriber after I had renewed subscription after first year expired. problem was with the server not the dealer.problem was resolved"

Anonymous, AZ (2014 Lexus ES 350 3.5-L V6)

"Difficult to operate"

Anonymous, (2014 Lexus ES 3.5-L V6)

"The system does not always recognize the address or correct routing."

Anonymous, IL (2014 Lexus ES 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"See previous comments about the radio being paired with the iPhone."

Brad H., TX (2014 Lexus ES 350.0 3.5-L V6)

"My iPhone loses pairing with the bluetooth system (system restarts) very frequently. Lexus calms this is due to the phone itself (iPhone 7 with latest firmware), although I had the same issue with other iPhones as well. Very frustrating as I take a lot of business callas while on the road."

Ashraf E., TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Bluetooth feature has been inconsistent at best. When attempting to pair phone, it works for 5 minutes then disconnects; back and forth, back and forth throughout my time in the car. It has been disconnecting so often during the course of any single"

SUSn O., IL (2014 Lexus ES 350 3.5-L V6)
Radio

"When we start the car the cell phone is automatically activated and turns off the radio. We must turn our cell phone off and then back on in order to hear the radio"

Rick B., CA (2014 Lexus ES 350 3.5-L V6)
Voice control commands

"Voice recognition is totally unsatisfactory.. System will not process basic commands. I speak clear normal English and have no problem with voice recognition on my numerous computers and iPhone. Lexus Enform is A major disappointment in what is othe"

J S., DC (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Blown fuse"

Garnet P., FL (2014 Lexus ES 350 3.5-L V6)
Headlights

"Had headlamp replaced but it turned light to purple. Got another light and it has also turned purple"

Gerald C., MO (2014 Lexus ES 350 3.5-L V6)

"because the car uses a very specific and uncommon bulb type, it was $260 just to replace the lo/hi beam bulbs"

Anonymous, TN (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Heated or cooled seats

"Heaters and coolers were not working well Had to be replaced"

Anonymous, FL (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Keyless entry

"key fob would not lock or unlock doors. Issue with the lock mechanism on drivers side. Replace mechanism and operates fine"

Warren S., VA (2014 Lexus ES 350.0 3.5-L V6)

"Both front set locks stopped working in the past 12 months"

Anonymous, TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"not always working"

Anonymous, CA (2014 Lexus ES)

"I have had to replace the lock actuator for the driver's door twice and once for each of the back doors. This is a known problem with Toyota / Lexus vehicles and the company refuses to admit it. It cost about $1,000 to fix it each time. I will not buy another Toyota / Lexus until I am confident that this chronic problem has been fixed."

Anonymous, (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Remote engine starter

"twice could not start car. battery was replaced once, but problem recurred-dealer had to replace a computer part that was failing to sense the presence of the key in the vehicle-downtime about 1 week"

Anonymous, TX (2014 Lexus ES 350 3.5-L V6)
Tire pressure monitor

"first one went 2 months ago, now another is out"

Anonymous, FL (2014 Lexus ES 350.0 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"A/C compressor stopped working and needed to be replaced"

Anonymous, NC (2014 Lexus ES 350.0 3.5-L V6)
Automatic climate control

"System does not allow fresh air to be brought in without running the AC."

Anonymous, IL (2014 Lexus ES 3.5-L V6)
Condenser

"When the A/C first starts running it emits a moldy smell for a few minutes. This happens even if we leave the windows and the vent open when we park the car in our garage overnight. The Lexus dealership is telling us that this is not a manufacturer defect and that there is nothing Lexus will do to fix it. They pointed us to a provision in the manual that allegedly explains how to deal with the problem. The service technician also told us that Lexus has been sued by other customers and that"

Ramon M., FL (2014 Lexus ES 350 3.5-L V6)

"As I previously mentioned I am not sure which part of the A/C is the cause of the mustiness. Someone other than the dealer suggested it was the Evaporator/Condenser. I HAVE A BIGGER ISSUE WITH DEFECTIVE MICHELIN TIRES ON THE 2014 LEXUS."

Anonymous, FL (2014 Lexus ES 350.0 3.5-L V6)
Evaporator

"I don't know exactly what is causing the problem......There is an odor of mustiness emitted from the A/C when the car has been driven, parked for a short time and restarted. Dealership suggests I use some type of deodorizer to solve the problem. I am not happy."

Anonymous, FL (2014 Lexus ES 350.0 3.5-L V6)

"Terrible foul odor when starting car after sitting several hours in warm climate. Intermittent for a period of weeks and then gets more frequent"

Anonymous, PA (2014 Lexus ES 350 3.5-L V6)
Heated or cooled seat controls

"Seat cooling very bad. Barely cools at highest setting"

Stuart A., AZ (2014 Lexus ES 350)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"don't stay open when exiting the car especially on an incline"

Anonymous, FL (2014 Lexus ES 350 3.5-L V6)
Mirrors

"The right outside mirror failed to move down when putting car in reverse. Mirror was replaced by dealer under warranty"

Anonymous, MN (2014 Lexus ES 350 3.5-L V6)

"Side view mirrors sometimes do not move as required"

Anonymous, CT (2014 Lexus ES 3.5-L V6)

"Driver mirror stopped working in '18 at only 4 years, requires replacement, quoted $800 for a side view mirror."

Anonymous, CA (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Seat controls - temperature

"Doesn't cool like it should"

Anonymous, NM (2014 Lexus ES 350)
Sunroof

"Rattles constantly, dealer unable to resolve the issue. Auto forums suggest this is typical of this vehicle. Drives us nuts!"

Anonymous, CA (2014 Lexus ES 2.5-L 4 Cyl hybrid)
Windows

"Back, passenger side window would not stay up. The window would go up, then automatically return to the down position."

Terry R., TX (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Apparently the washer associated with the right front brake calipers was bent, needing replacement. Indicated by high-pitched whining in right front wheel at 55-61 mph in a right-to-left curve in road. Was fixed by dealer under warranty. No reoccurr"

Mike L., IL (2014 Lexus ES 350 3.5-L V6)
Master cylinder

"The brake actuator needed to be replaced due to an intermittent squawking sound when releasing the brake pedal. There was no impact on safe operation."

Anonymous, WI (2014 Lexus ES 300h 2.5-L 4 Cyl hybrid)
Normal routine brake wear

"Had some minor brake work done at 99,000 miles"

Anonymous, ME (2014 Lexus ES 350.0 3.5-L V6)

"It cost $600+ for rotor and caliper repair. Seems kind of high for routine maintenance"

Anonymous, MA (2014 Lexus ES 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Steering wheel vibration

"Vibration through steering wheel and whole vehicle at highway speed (over 70 mph). Dealer kept car for a week soon after delivery but could not resolve issue. No problem with wheels and tires; rather, issue appears to be a chassis design flaw"

Anonymous, MA (2014 Lexus ES 350 3.5-L V6)
Wheel balance

"Dealer unable to eliminate car vibration at highway speed. Other owners complaining about similar issue. Wheel not bent, tires road force balanced, but vibration comes in and out. Appears to be related to subframe mounting"

Anonymous, MA (2014 Lexus ES 350 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Two months after the warranty expired, the BSM system stopped working and showed a fault on the dashboard. The dealer said the control module needs to be replaced and they want $1700 to replace it. We decided not to get it fixed due to cost."

Anonymous, PA (2014 Lexus ES 350.0 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Does not shift from 1st to 2nd intermittently. Dealer cannot find it. Happens only after car has been driven for awhile"

Anonymous, CA (2014 Lexus ES 350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"I took the car in for normal service, and the mechanics identified a problem. I was previously unaware of it."

Anonymous, MD (2014 Lexus ES 2.5-L 4 Cyl hybrid)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Nov 03 2015
A vehicle that unexpectedly brakes increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
What should you do:
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V728000
Potential Number of Units Affected: 30812
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