For years, the Lexus ES excelled at being comfortable and luxurious, pampering rather than sporty. But Lexus modified that formula by trying to create a more engaging driving experience. And the overall result is a less satisfying upscale sedan. The ES still provides a comfy, quiet interior, gets good fuel economy, and is very reliable.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Lexus ES has been recalled 1 time by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Lexus ES owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"Appears to be loose connection. Works intermittently"

Anonymous, CA (2017 Lexus ES 3.5-L V6)
Display screen freezes up

"On the NJ Turnpike it just froze up. I stopped the car and turned off the engine. This solved the problem, but I am concerned for it happening again."

Eugene C., (2017 Lexus ES 350.0 3.5-L V6)
Display screen goes blank

"Replaced Mark Levenson radio/info system. That fixed all of the problems"

Anonymous, (2017 Lexus ES 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"USB device stopped working."

Anonymous, NV (2017 Lexus ES 350.0 3.5-L V6)

"Very unintuitive and distracting controls."

Anonymous, GA (2017 Lexus ES 350.0 3.5-L V6)
In-dash navigation system (GPS)

"I cannot use the Lexus navigation system. I have had 2 lessons. I am not confused. I am fairly technical, but cannot my IPhone to the navigation system. I will have to return to the dealer again!"

Marcy K., FL (2017 Lexus ES 350.0 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Read the manual and was very difficult to pair up the iphone"

Juan B., GA (2017 Lexus ES 350.0 3.5-L V6)

"During cold weather it sometimes didn't fully display the full telephone list of numbers stored on my phone."

Anonymous, RI (2017 Lexus ES 350.0 3.5-L V6)

"When I use my phone through the car, it is hard for people that I am talking to have a very hard time hearing me"

Anonymous, (2017 Lexus ES Unsure 3.5-L V6)

"It keeps disconnecting every so often, and I have to reconnect it manually."

Anonymous, RI (2017 Lexus ES 3.5-L V6)

"It could be easier to set up"

Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)

"I've had times where it loses the pairing and the only way to get it to work is to delete the device and repair. This has happened at least 2x. I haven't checked lately, so it may have broken again, as I said at least 2x"

Kevin C., TX (2017 Lexus ES 350 3.5-L V6)
Radio

"Very complicated to operate and impossible to change sations or other changes while car is moving...Too complicated"

Anonymous, IN (2017 Lexus ES 350.0 3.5-L V6)
Routine software updates

"We are not aware of any that they have used to correct the problems"

Anonymous, (2017 Lexus ES 3.5-L V6)
Software update fixes

"Gps seems not to have the current updates for locating addresses"

Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)
Voice control commands

"Could not get an address to load into the nav system after many tries and MUCH frustration"

Anonymous, IN (2017 Lexus ES 350.0 3.5-L V6)

"The voice recognition does not work. We just use our iPhone and not bother with the Lexus system. The info system is terrible. The weather radar system does not work. The traffic report system doesn't work reliably It's junk compared with others."

Anonymous, (2017 Lexus ES 3.5-L V6)

"Voice command rarely works. I now use my iPhone or enter information manually. Very disappointed in Lexus technology. If iPhone can easily do it Lexus should be able to do it. Also the weather and traffic information not available unless you are in highly populated region. I live along the coast and they never work where I live and usually drive. I’m disappointed in these items."

Anonymous, SC (2017 Lexus ES 350.0 3.5-L V6)

"Finally, after 13.5 months of trying to get the navigation system to recognize my voice, the last tech young man fixed it!"

Marcy K., FL (2017 Lexus ES 350.0 3.5-L V6)

"It's not very accurate. I say game stop and it thinks I said wing stop, so I say Game Stop slowly and it hears WI g stop"

Kevin C., TX (2017 Lexus ES 350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Window popped one opening due to residue on window from rubber molding probably glue."

Anonymous, CA (2017 Lexus ES 300h 2.5-L 4 Cyl hybrid)
Squeaks or rattles

"Squeak in left front window pillar. Finally fixed by dealer after several tries"

Anonymous, AZ (2017 Lexus ES 3.5-L V6)

"Noise from the sun roofheadliner"

Anonymous, CA (2017 Lexus ES 300h 2.5-L 4 Cyl hybrid)

"Slight rattle in left front window post Was fixed at lexus dealer"

Anonymous, AZ (2017 Lexus ES 350.0 3.5-L V6)
Wind noise

"wind noise on highway. took to dealer who could not find a problem. still have the noise."

Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)

"Driver side door - have to slam to seal well, otherwise excessive wind noise. (Compared to when bought it.) Guess is because lean on door handle to get out. (I'm in 70's and a bit heavy.)"

Anonymous, TX (2017 Lexus ES 350.0 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Multiple electronic systems quit working due to a sensor failure."

Anonymous, IL (2017 Lexus ES 3.5-L V6)

"Warning lights came on due to failed sensor."

Anonymous, IL (2017 Lexus ES 3.5-L V6)

"Pre-collision & air bag malfunction messages"

Douglas S., AZ (2017 Lexus ES 350.0 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The car has a tendency to bottom out when backing out of driveway causing the front apron on left side pop out where it is attached to the wheel well."

Anonymous, AZ (2017 Lexus ES 350.0 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"There were blemishes in the paint on the hood of the car. It appeared to be from tree sap, or possibly from a chemical or rain runoff from a nearby building. I had the hood repainted because the dealer service manager would only have it buffed but it did not remove the problem. I appealed to Lexus customer service and they issued a voucher to pay for service I may need at a Lexus dealer of my choice."

Anonymous, NY (2017 Lexus ES 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"would not cool. took to dealer who could not find an answer. problem went away."

Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Coil

"one of the six coils malfunctioned and was replaced under warranty."

Corey C., WI (2017 Lexus ES 350.0 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Oil leak identified by dealer 1 year ago when doing routine warranty service. Had to leave car with dealer for 2 days to fix under warranty. Same oil leak problem was identified again 3 months ago by a different dealer in USA when doing routine warranty service. Again had to leave car with dealer for 2 days to fix under warranty."

Anonymous, ON (2017 Lexus ES 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Compare 2017 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
STEERING:LINKAGES:TIE ROD ASSEMBLY
Jun 29 2017
If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.
What should you do:
Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V415000
Potential Number of Units Affected: 1761
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