In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"On the NJ Turnpike it just froze up. I stopped the car and turned off the engine. This solved the problem, but I am concerned for it happening again."
Eugene C., (2017 Lexus ES 350.0 3.5-L V6)"Replaced Mark Levenson radio/info system. That fixed all of the problems"
Anonymous, (2017 Lexus ES 3.5-L V6)"USB device stopped working."
Anonymous, NV (2017 Lexus ES 350.0 3.5-L V6)"Very unintuitive and distracting controls."
Anonymous, GA (2017 Lexus ES 350.0 3.5-L V6)"I cannot use the Lexus navigation system. I have had 2 lessons. I am not confused. I am fairly technical, but cannot my IPhone to the navigation system. I will have to return to the dealer again!"
Marcy K., FL (2017 Lexus ES 350.0 3.5-L V6)"When I use my phone through the car, it is hard for people that I am talking to have a very hard time hearing me"
Anonymous, (2017 Lexus ES Unsure 3.5-L V6)"It keeps disconnecting every so often, and I have to reconnect it manually."
Anonymous, RI (2017 Lexus ES 3.5-L V6)"It could be easier to set up"
Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)"Read the manual and was very difficult to pair up the iphone"
Juan B., GA (2017 Lexus ES 350.0 3.5-L V6)"During cold weather it sometimes didn't fully display the full telephone list of numbers stored on my phone."
Anonymous, RI (2017 Lexus ES 350.0 3.5-L V6)"I've had times where it loses the pairing and the only way to get it to work is to delete the device and repair. This has happened at least 2x. I haven't checked lately, so it may have broken again, as I said at least 2x"
Kevin C., TX (2017 Lexus ES 350 3.5-L V6)"Very complicated to operate and impossible to change sations or other changes while car is moving...Too complicated"
Anonymous, IN (2017 Lexus ES 350.0 3.5-L V6)"We are not aware of any that they have used to correct the problems"
Anonymous, (2017 Lexus ES 3.5-L V6)"Gps seems not to have the current updates for locating addresses"
Anonymous, TX (2017 Lexus ES 2.5-L 4 Cyl hybrid)"The voice recognition does not work. We just use our iPhone and not bother with the Lexus system. The info system is terrible. The weather radar system does not work. The traffic report system doesn't work reliably It's junk compared with others."
Anonymous, (2017 Lexus ES 3.5-L V6)"Could not get an address to load into the nav system after many tries and MUCH frustration"
Anonymous, IN (2017 Lexus ES 350.0 3.5-L V6)"Voice command rarely works. I now use my iPhone or enter information manually. Very disappointed in Lexus technology. If iPhone can easily do it Lexus should be able to do it. Also the weather and traffic information not available unless you are in highly populated region. I live along the coast and they never work where I live and usually drive. I’m disappointed in these items."
Anonymous, SC (2017 Lexus ES 350.0 3.5-L V6)"Finally, after 13.5 months of trying to get the navigation system to recognize my voice, the last tech young man fixed it!"
Marcy K., FL (2017 Lexus ES 350.0 3.5-L V6)"It's not very accurate. I say game stop and it thinks I said wing stop, so I say Game Stop slowly and it hears WI g stop"
Kevin C., TX (2017 Lexus ES 350 3.5-L V6)
"Appears to be loose connection. Works intermittently"
Anonymous, CA (2017 Lexus ES 3.5-L V6)