While the Lexus IS has a plush interior and a relaxed driving manner, it lacks the sporty feel of some cars in this segment. Also, the interior is quite snug. Inside are high-quality materials, a hushed cabin, and a refined-sounding engine. Acceleration is quick, and fuel economy is commendable. However, the ride is stiff and the steering lacks feedback.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2012 Lexus IS has been recalled 5 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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02
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05
06*
07
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14*
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Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Lexus IS owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rattle in dashboard near front windshield. It was found and repaired"

Anonymous, TX (2012 Lexus IS 350 3.5-L V6)

"noise coming from roof area, dealership could not fix problem"

Anonymous, CA (2012 Lexus IS 250 2.5-L V6)

"The vehicle has been in numerous times to try and fix rattles and squeaks associated with the hard top convertible roof.Still makes a fair bit of rattling noise with the roof closed and we have given up with the dealership trying to fix it"

Anonymous, BC (2012 Lexus IS 250 2.5-L V6)

"Roof has rattles"

Anonymous, CA (2012 Lexus IS 250 2.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"Had my 30000 checkup at dealers & was told I needed the brakes changed. I didn't have any problems with the brakes to my knowledge"

Anonymous, CA (2012 Lexus IS 350 3.5-L V6)

"Rear brakes were repaired at 35000 miles and front brakes at 45000. These were recommendations made when car went in for scheduled maintenance"

Anonymous, CA (2012 Lexus IS 250 2.5-L V6)
Premature brake wear

"Last service visit, the brake pads needed to be replace very early in the lifecycle for brake pads. Seems like the factory part has a very short lifespan compared to products that last 50K or 70K miles"

Kevin B., CO (2012 Lexus IS 250 2.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"fuse blew for some reason. was cheap to fix, once I reported it (a year after it stopped working)"

Arnold T., ON (2012 Lexus IS 250 2.5-L V6)
Headlights

"Car was supposed to be CPO but I noticed shortly after buying it that the passenger headlight was dim. Dealer replaced bulb free of charge"

Leroy C., GA (2012 Lexus IS 350 3.5-L V6)
Keyless entry

"Keyless entry at door handles fails to operate intermittently"

Michael B., VA (2012 Lexus IS 250 2.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Trim over air bag on right side door leg kept coming loose"

Duane B., OH (2012 Lexus IS 250 2.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Driver's seat peeling and chipping"

Anonymous, AZ (2012 Lexus IS Unsure Unsure)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Alignment constantly needs to be adjusted - several times a year"

Anonymous, TX (2012 Lexus IS 250 2.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

"the temperature sensor reads too high in the winter so it thinks the interior temp is warmer than it really is, so you have to crank the setting way up to get the heat to come on. the dealer said it was a known problem, no way to fix it"

Arnold T., ON (2012 Lexus IS 250 2.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Compare 2012 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
Oct 17 2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
Toyota will notify owners. Depending on the vehicle model, dealers will replace the driver or front passenger air bag inflator or the air bag assembly using an alternate inflator, free of charge. The recall is expected to begin November 15, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V741000
Potential Number of Units Affected: 928203
AIR BAGS:PASSENGER SIDE FRONTAL
Jan 09 2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V005000
Potential Number of Units Affected: 1299448
FUEL SYSTEM, GASOLINE:DELIVERY
Jun 26 2018
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
What should you do:
Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V432000
Potential Number of Units Affected: 114998
AIR BAGS:PASSENGER SIDE FRONTAL
Jan 09 2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V006000
Potential Number of Units Affected: 577875
VISIBILITY/WIPER
Jan 30 2013
Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Summary:
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.
What should you do:
Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V030000
Potential Number of Units Affected: 267718
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